---
title: Gradelink Reviews
meta_title: 'Gradelink Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 231 reviews by the users' company size, role or industry
  to find out how Gradelink works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 231
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Student Information Systems (SIS)
  url: https://www.g2.com/categories/student-information-systems-sis
---


# Gradelink Reviews
**Vendor:** Gradelink  
**Category:** [K-12 Student Information Systems](https://www.g2.com/categories/k-12-student-information-systems)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 231
## About Gradelink
Administrators, help your school save time, improve enrollment and fulfill its mission. Standards, grades, lesson plans, communication tools, reporting, Google Classroom integration and more — all in one integrated platform that&#39;s easy to use. Gradelink is entirely internet-based so you and your staff can work anywhere, making it ideal for bolstering distance learning. Plus you&#39;ll enjoy personalized training and support — at no additional charge.



## Gradelink Pros & Cons
**What users like:**

- Users praise the **exceptional customer support** of Gradelink, highlighting responsive help that maximizes platform capabilities efficiently. (8 reviews)
- Users value the **ease of access** with Gradelink, finding navigation simple and support readily available. (2 reviews)
- Users value the **ease of use** in Gradelink, appreciating its intuitive design and responsive support system. (2 reviews)
- Users value the **great reporting capabilities** of Gradelink, streamlining student information and attendance management. (2 reviews)
- Users praise **quick response** from Gradelink&#39;s customer service, noting immediate assistance and helpful solutions. (2 reviews)
- Users highlight Gradelink&#39;s **user-friendly interface** , making navigation easy for staff, parents, and students alike. (2 reviews)
- Users value the **centralized information** in Gradelink for easy access to reports and student data. (1 reviews)
- Users appreciate the **comprehensive features** of Gradelink, especially the practical tools for grading and communication. (1 reviews)
- Easy Customization (1 reviews)
- Versatile (1 reviews)

**What users dislike:**

- Users find the **poor usability** of Gradelink frustrating, especially regarding scheduling and student information editing. (3 reviews)
- Users express concerns about **customization issues** in Gradelink, wishing for more tailored features and flexibility in grading. (2 reviews)
- Users find Gradelink&#39;s **limited features** frustrating, desiring better scheduling options and a more modern interface. (2 reviews)
- Users find the **high cost** of Gradelink&#39;s fees prohibitive, limiting access to desired features like texting. (1 reviews)
- Users find Gradelink **inefficient** due to tedious grade manipulation processes, making finalizing report cards time-consuming. (1 reviews)
- Users report **calendar glitches** in Gradelink, with events shifting unexpectedly, causing frustration and confusion. (1 reviews)

## Gradelink Reviews
  ### 1. Exceptional Support and Customization Make Gradelink a Standout Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** JodyCGSA . | Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2026

**What do you like best about Gradelink?**

Gradelink is an intuitive platform designed with built-in safeguards to prevent accidental or premature changes. Its ease of use stems from a deep understanding of the needs of schools, teachers, and parents, tailoring the system to each user’s role and responsibilities. For our small, specialized school, Gradelink has been exceptionally valuable because it has been thoughtfully customized to meet our unique requirements. Assistance is only moments away with a live person (Kate Nevar helped me immensely using screenshots and arrows to guide me through step-by-step).  The personalized support I receive whenever assistance is needed ensures that we can maximize the platform’s capabilities with confidence and efficiency.

**What do you dislike about Gradelink?**

I haven’t found anything to be unhelpful. Gradelink has met all of our needs effectively.

**What problems is Gradelink solving and how is that benefiting you?**

Gradelink has been highly effective for our school, providing reliable tools to manage enrollment, grades, attendance, and family communication.

  ### 2. User-Friendly Platform with Outstanding Customer Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Virginia D. | Academic Counselor, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Gradelink?**

Gradelink is very user friendly and easy to navigate for staff, parents, and students.  Their customer service is top-notch...Kate is very responsive, helpful, and friendly.  If a feature is missing, there is often an alternative way to work around it. We use the SmartSend service daily to communicate with students and parents via email or text.  Having an app available for students and parents is very helpful!

**What do you dislike about Gradelink?**

Some of the features are a bit "clunky", especially from the scheduling perspective.  It would also be nice to see an option for students to have a barcode on their ID so we could scan and automatically charge their account for lunches and other expenses they may incur at school.  An app for staff and administrators would be appreciated!

**What problems is Gradelink solving and how is that benefiting you?**

Since implementing Gradelink, all of our student registration is electronical, allowing our office staff to use their time more efficiently.  Also, by having SmartSend included in Gradelink, we were able to eliminate multiple email lists that would have to be manually updated each year and as parents made changes.

  ### 3. Gradelink is Dynamic and Cost Effective

**Rating:** 4.5/5.0 stars

**Reviewed by:** Darrin  B. | Elementary School Principal, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2025

**What do you like best about Gradelink?**

I have evaluated several SIS systems, including PowerSchool, FACTS, and ALMA. While no SIS system is flawless, I found that Gradelink offers the most practical features for my needs. I appreciate its standards-based grading, the options for parent notifications, and the new parent interface. Additionally, their customer service and support are excellent.

**What do you dislike about Gradelink?**

The school website portal feels somewhat outdated, though I am aware that updates are in progress. I would appreciate the addition of more advanced scheduling features. It would also be helpful if users could select specific features tailored to the different divisions of the school, such as elementary or secondary.

**What problems is Gradelink solving and how is that benefiting you?**

The platform offers standards-based grading and robust report cards, which I find very effective.

  ### 4. Smooth Transition, Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sr Martina M. | Assistant Principal

**Reviewed Date:** February 05, 2026

**What do you like best about Gradelink?**

I really like Gradelink's customer service. Josue was exceptional in assisting with my questions. They are very helpful, especially when setting things up. I'm also pleased with the communication option for parents, which is a useful feature.

**What do you dislike about Gradelink?**

I would like to see Gradelink add the texting option without added fees. I would really like to use the texting, but our school is small, and we can't afford to pay another fee for the texting option.

**What problems is Gradelink solving and how is that benefiting you?**

Gradelink helped solve an issue with non-level credits not adding correctly with other classes, as they don't use the GPA-calculating scale.

  ### 5. Kate Nevar is the BEST!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carole L. | Administrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Gradelink?**

Kate Nevar is the best customer service agent I've ever dealt with at Gradelsink.  She is always so personable, cheerful, knowledgable and quick to respond to all of my emails.  She also never gives up on an ask.  Just recently, even though I told her that we would find an internal work around for adding an additional grade scale to our report cards, she continued to look for a way to fulfill my request.  Kate is a real gem!  Please do everything you can to keep her!!!

With regards to Gradelink itself, right from the first test run, I liked how intuitive and user friendly it is for both teachers and parents.  It't not a fussy program and it has all the basics of what we need as an elementary school.

**What do you dislike about Gradelink?**

To be honest, every teacher has the same complaint about Gradelink, which is the inability to manipulate the final grade - if a student has a 89.7% final grade, and wants to bump it up to a 90%, there is no opportunity to do so before finalizing the report card. The teacher must go back to change one of the assignment grades until the final grade reflects a 90%.  This is both tedious and time consuming for teaches with over 180 students. Other programs we've used give the chance  to make minor adjustments based on teacher judgement before finalizing.  We are hoping  your programers can incorporate something similar to help our teachers.

**What problems is Gradelink solving and how is that benefiting you?**

I recently needed to implement a second grade scale which Kate helped me to figure out a work around! Kate never gives up and thinks fast on her feet! : )

  ### 6. User-Friendly and Helpful, But Calendar Glitches Need Fixing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about Gradelink?**

Gradelink is straightforward to use, and I appreciate that there is a help option available whenever I need clarification on something.

**What do you dislike about Gradelink?**

I am not happy with the fact that the calendar occasionally glitches. After I enter an event, it sometimes shifts to a different day or time, which can be frustrating.

**What problems is Gradelink solving and how is that benefiting you?**

At our school, we rely on Gradelink for teachers to input grades and for the administrative team to manage their tasks.

  ### 7. Using Gradelink has been an amazingly, smooth experience.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2025

**What do you like best about Gradelink?**

The most helpful thing for us, is the "?" at the top of the page on gradelink. 
If we can't figure out the issue from that, then we know Kate, will help us.

**What do you dislike about Gradelink?**

Having a designated support, is wonderful. We rely on Kate to help us out with the complicated questions.
The financial tab on a child's account is hard to read- for us at least.

**What problems is Gradelink solving and how is that benefiting you?**

It's been a great tool from administrative side all the way to the teachers, students, and parents side.

  ### 8. Customer support from Christina is excellent!  She is prompt and professional.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brittany S. | Chief Operating Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Gradelink?**

I like the administrator report options and the attendance  accounting.  The customer support is great.

**What do you dislike about Gradelink?**

I would like it if it was easier to edit student information from the parent's end.

**What problems is Gradelink solving and how is that benefiting you?**

Tracking attendance and demographics


## Gradelink Discussions
  - [Do students who leave or graduate count towards my pricing?](https://www.g2.com/discussions/do-students-who-leave-or-graduate-count-towards-my-pricing) - 1 comment, 1 upvote
  - [Are there hidden fees?](https://www.g2.com/discussions/are-there-hidden-fees-dba404c9-1caf-4258-a5a2-c7d2e83ecc22) - 2 comments, 1 upvote
  - [How come you&#39;re so affordable?](https://www.g2.com/discussions/how-come-you-re-so-affordable) - 1 comment, 1 upvote
  - [We&#39;re ready to get started. How do we begin?](https://www.g2.com/discussions/we-re-ready-to-get-started-how-do-we-begin) - 1 comment, 1 upvote
  - [What is Gradelink&#39;s demo account?](https://www.g2.com/discussions/what-is-gradelink-s-demo-account) - 1 comment, 1 upvote

- [View Gradelink pricing details and edition comparison](https://www.g2.com/products/gradelink/reviews?filters%5Bsentiment_snippet%5D=2280185&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A37%3A28+-0500&secure%5Bsession_id%5D=fdf0bb64-5da4-4278-9c85-ff6d56d1547b&secure%5Btoken%5D=9488f879e17d5b06c3781c382ed06823751380ddee9b6ba9568ca328af688e0e&format=llm_user)

## Gradelink Features
**Platform Content**
- File Sharing
- White-Labeling
- Gradebook

**Agentic AI - Student Information Systems (SIS)**
- Cross-system Integration

**Platform Additional Functionality**
- Cloud
- Mobility
- Messaging

**Platform Data**
- Visualization
- Activity Dashboard
- Analytics
- Registration
- Atttendance

**Agentic AI - K-12 Student Information Systems**
- Cross-system Integration
- Third-Party Integrations

**Additional Functionality**
- Employee Management
- Generative AI
- Alerts/Notifications
- Content Management
- Client Portal
- Contact Management
- Reporting & Statistics
- Scheduling
- Billing & Invoicing
- Calendar Management
- Reminders
- AI Copilot
- Admissions Management
- Forms Management
- Student Management
- Access Controls/Permissions
- Student Portal
- Email Management
- Payroll Management
- Enrollments/Onboarding
- API
- Records Management
- Electronic Payments
- Course Authoring
- Curriculum Management
- Assignment Management
- Transportation Management
- Customizable Reports
- Document Storage
- Registration Management
- Customizable Forms
- Assessment Management
- Online Calendar
- Search/Filter
- Self Service Portal
- Event Calendar
- Progress Reports
- Progress Tracking
- Student Information/Records
- Document Management
- Class Scheduling
- Summary Reports
- Real-Time Notifications
- Online Payments
- Faculty/Staff Management
- Employee Portal
- Real-Time Data
- Attendance Management
- Parent/Student Portal
- Task Management
- Learning Management
- Attendance Tracking
- Financial Management
- Data Import/Export
- Report Cards
- Fee Collection
- Performance Metrics
- For Higher Education
- Mobile App
- Role-Based Permissions

## Top Gradelink Alternatives
  - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews) - 4.2/5.0 (722 reviews)
  - [Infinite Campus](https://www.g2.com/products/infinite-campus/reviews) - 3.7/5.0 (200 reviews)
  - [Skyward Student Information System](https://www.g2.com/products/skyward-student-information-system/reviews) - 3.8/5.0 (177 reviews)

