I really like Gradelink's customer service. Josue was exceptional in assisting with my questions. They are very helpful, especially when setting things up. I'm also pleased with the communication option for parents, which is a useful feature.

Gradelink is an intuitive platform designed with built-in safeguards to prevent accidental or premature changes. Its ease of use stems from a deep understanding of the needs of schools, teachers, and parents, tailoring the system to each user’s role and responsibilities. For our small, specialized school, Gradelink has been exceptionally valuable because it has been thoughtfully customized to meet our unique requirements. Assistance is only moments away with a live person (Kate Nevar helped me immensely using screenshots and arrows to guide me through step-by-step). The personalized support I receive whenever assistance is needed ensures that we can maximize the platform’s capabilities with confidence and efficiency.

Gradelink is very user friendly and easy to navigate for staff, parents, and students. Their customer service is top-notch...Kate is very responsive, helpful, and friendly. If a feature is missing, there is often an alternative way to work around it. We use the SmartSend service daily to communicate with students and parents via email or text. Having an app available for students and parents is very helpful!