The customer service is amazing, and the website is easy to use! Review collected by and hosted on G2.com.

There are a few glitchy things on the teacher side. The lesson plans are hard to navigate and don’t feel very intuitive for an elementary school day. Review collected by and hosted on G2.com.

I love the enrollment process and the reenroll feature of Gradelink. I appreciate that it's all inclusive, and all their paperwork is in one place that I can view throughout the year as needed easily. I appreciate that the payment system is linked, and assignment of charges is streamlined. I also think the lesson planning, although we haven't fully used it yet, seems to be an incredible tool to save our adminostrarion time and effort. Additionally, having everything all in one place makes it easier. Josue and David have been phenomenal, providing a smooth, easy process to bring us through setup, helping troubleshoot, and being prompt, efficient, and very kind as we worked through any problems that came up. We are also starting to use it with Google Classroom and appreciate the integration. Review collected by and hosted on G2.com.

Have not come across and downsides yet. Review collected by and hosted on G2.com.

Gradelink is an intuitive platform designed with built-in safeguards to prevent accidental or premature changes. Its ease of use stems from a deep understanding of the needs of schools, teachers, and parents, tailoring the system to each user’s role and responsibilities. For our small, specialized school, Gradelink has been exceptionally valuable because it has been thoughtfully customized to meet our unique requirements. Assistance is only moments away with a live person (Kate Nevar helped me immensely using screenshots and arrows to guide me through step-by-step). The personalized support I receive whenever assistance is needed ensures that we can maximize the platform’s capabilities with confidence and efficiency. Review collected by and hosted on G2.com.

I haven’t found anything to be unhelpful. Gradelink has met all of our needs effectively. Review collected by and hosted on G2.com.

Attendance works very well. Student profile is easy to understand. Review collected by and hosted on G2.com.

The online help within the system (the question mark) is not always helpful in answering a question that is queried. Review collected by and hosted on G2.com.

Gradelink is very user friendly and easy to navigate for staff, parents, and students. Their customer service is top-notch...Kate is very responsive, helpful, and friendly. If a feature is missing, there is often an alternative way to work around it. We use the SmartSend service daily to communicate with students and parents via email or text. Having an app available for students and parents is very helpful! Review collected by and hosted on G2.com.

Some of the features are a bit "clunky", especially from the scheduling perspective. It would also be nice to see an option for students to have a barcode on their ID so we could scan and automatically charge their account for lunches and other expenses they may incur at school. An app for staff and administrators would be appreciated! Review collected by and hosted on G2.com.

The way it simplifies attendance and enrollment data reporting to the state. The technical support specialist has been an immense help and is always quick to respond and take a look at the questions I have! Review collected by and hosted on G2.com.

I haven't come across anything I dislike about Gradelink! Review collected by and hosted on G2.com.

Our school began using Gradelink a year ago and our transition was smooth. Our rep, Josue, has been extremely helpful from the beginning with answers to questions, customizations for our school, and friendly suggestions. Review collected by and hosted on G2.com.

The only thing I can think of would be a dedicated interface for tracking lunch orders. Review collected by and hosted on G2.com.

I have evaluated several SIS systems, including PowerSchool, FACTS, and ALMA. While no SIS system is flawless, I found that Gradelink offers the most practical features for my needs. I appreciate its standards-based grading, the options for parent notifications, and the new parent interface. Additionally, their customer service and support are excellent. Review collected by and hosted on G2.com.

The school website portal feels somewhat outdated, though I am aware that updates are in progress. I would appreciate the addition of more advanced scheduling features. It would also be helpful if users could select specific features tailored to the different divisions of the school, such as elementary or secondary. Review collected by and hosted on G2.com.

I really like Gradelink's customer service. Josue was exceptional in assisting with my questions. They are very helpful, especially when setting things up. I'm also pleased with the communication option for parents, which is a useful feature. Review collected by and hosted on G2.com.

I would like to see Gradelink add the texting option without added fees. I would really like to use the texting, but our school is small, and we can't afford to pay another fee for the texting option. Review collected by and hosted on G2.com.

Kate Nevar is the best customer service agent I've ever dealt with at Gradelsink. She is always so personable, cheerful, knowledgable and quick to respond to all of my emails. She also never gives up on an ask. Just recently, even though I told her that we would find an internal work around for adding an additional grade scale to our report cards, she continued to look for a way to fulfill my request. Kate is a real gem! Please do everything you can to keep her!!!

With regards to Gradelink itself, right from the first test run, I liked how intuitive and user friendly it is for both teachers and parents. It't not a fussy program and it has all the basics of what we need as an elementary school. Review collected by and hosted on G2.com.

To be honest, every teacher has the same complaint about Gradelink, which is the inability to manipulate the final grade - if a student has a 89.7% final grade, and wants to bump it up to a 90%, there is no opportunity to do so before finalizing the report card. The teacher must go back to change one of the assignment grades until the final grade reflects a 90%. This is both tedious and time consuming for teaches with over 180 students. Other programs we've used give the chance to make minor adjustments based on teacher judgement before finalizing. We are hoping your programers can incorporate something similar to help our teachers. Review collected by and hosted on G2.com.