G2 reviewers report that AppFolio Property Manager excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Zego. Users appreciate the software's comprehensive features, such as the ability to manage work orders and inspections seamlessly in one place, which enhances workflow efficiency.
Users say that AppFolio's implementation process is notably smooth, with many highlighting the intuitive setup that allows for quick onboarding. This ease of setup is a stark contrast to Zego, where some users have expressed a desire for more streamlined processes.
Reviewers mention that AppFolio Property Manager provides robust communication tools that facilitate interactions with tenants and prospects, making property management more effective. In comparison, while Zego offers convenient online payment options, it lacks the comprehensive communication features that some users find essential.
According to verified reviews, AppFolio shines in its ability to integrate with various programs, which users find invaluable for maintaining organized workflows. Zego, while praised for its affordability and time-saving capabilities, does not offer the same level of integration, which can limit its effectiveness for some users.
Users highlight that AppFolio's quality of support is consistently rated highly, with many noting the helpfulness of the support team. Zego, on the other hand, has received mixed feedback regarding support, indicating that while it meets basic needs, there is room for improvement in responsiveness and assistance.
G2 reviewers indicate that AppFolio's features for property accounting and maintenance management are particularly strong, with users appreciating the detailed tracking and reporting capabilities. Zego, while effective in payment processing, does not match the depth of functionality in these areas, which can be a drawback for users needing comprehensive property management solutions.
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AppFolio Property Manager
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Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
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