Glance Features

Offers visibility into employee device activity

Allows for integration of support, chat, diagnostic or other IT management tools

Provides administrators with performance information to

Provides the ability to record remote access and support sessions

Allows remote access and support sessions to be transferred between users

Allows remote users to share files with other remote users

Provides permssion for access control of user's web browser

Allows agents to navigate through web pages by swapping or shifting pages on user's behalf

Provides real time assitance across web and mobile

Allows remote usage and access across a range of operating systems and device types

Allows remote desktop administrators access to connected mobile devices

Allows administators to take control of a connected endpoint device

Provides a live chat feed during a screen sharing session.

Allows users to communicate via audio channels.

Allows users to communicate via video channels.

Provides a live preview of what viewers are seeing in real-time.

Blocks notifications from other applications from appearing during a screen sharing session.

Allows users to give audience members control of cursors or tools on the shared screen.

Allows presenters to relinguish presenter access to another user in a call.

Provides password protection to screen sharing sessions.

Allows users to record screen sharing sessions for later review.

Software is available within browsers.

How satisfied are you with this app/integration in the ServiceNow ecosystem?

How valuable is it to be able to use this product with ServiceNow?

Provides high-level security during co-browsing sessions

Provides secured masking on sensitive data (i.e. account numbers or passwords)

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Makes informed choices based on available data and objectives