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GetResponse MAX Reviews & Product Details

GetResponse Marketing Automation is a platform designed to maximize revenue growth. With over 25 years of proven expertise, GetResponse empowers marketing and communications professionals to drive results through timely, targeted email, SMS, and web push campaigns. With GetResponse Marketing Automation, you get comprehensive AI-powered email marketing software that's easy to use and ensures your messages reach the right audience at the right time. You're supported by proven deliverability, high-volume infrastructure, and intuitive tools that enable you to create engaging and personalized email campaigns. But it doesn't stop there. GetResponse Marketing Automation goes beyond email marketing by offering a scalable and visual marketing automation solution. Convert anonymous visitors into loyal customers by mapping out and automating their ideal customer journey. Reach your audience across multiple channels with native SMS capabilities, webinars to engage and educate, web push notifications for real-time updates, and customizable landing pages, popups and forms to capture leads effectively. With tailored and dedicated support from day one, GetResponse Marketing Automation ensures your success. From effective onboarding to ongoing strategic guidance and campaign management, our team is committed to helping you achieve your goals. Join the thousands of businesses already optimizing their growth and customer engagement with GetResponse MAX. Experience the power of AI-driven content and recommendations, flexible pricing options, and industry-leading support. GetResponse MAX is your solution for driving revenue growth through advanced email marketing and marketing automation.

Product Website

Seller

GetResponse

Discussions

GetResponse MAX Community

Languages Supported

German, English, French, Indonesian, Italian, Dutch, Polish, Portuguese, Russian, Spanish, Vietnamese

Product Description

GetResponse MAX is an enterprise-level marketing automation platform designed to help large businesses and organizations maximize revenue growth through targeted and timely campaigns across multiple channels, including email, SMS, web push, and mobile push notifications. With intuitive tools, flexible pricing, and AI-driven content recommendations, GetResponse MAX enables the creation of personalized marketing campaigns that effectively capture, convert, and retain customers. Key Features and Functionality: - Enterprise-Class Email Marketing: Send up to 5 million emails per hour with a 99% deliverability rate, ensuring messages reach inboxes promptly. Advanced personalization, segmentation, and automation options allow for precise targeting. - Multichannel Marketing Automation: Integrate various channels—emails, SMS, webinars, web push, and mobile push notifications—into cohesive marketing automation workflows to enhance conversions. The visual drag-and-drop builder simplifies the creation of complex business scenarios. - AI-Powered Lead Generation: Utilize AI-driven tools to build websites, landing pages, signup forms, and popups, facilitating the growth of a healthy audience and converting them into loyal customers. - Product Recommendations & Ecommerce Integration: Deliver personalized shopping experiences with AI product recommendations, manage promo codes, send transactional emails, and integrate seamlessly with ecommerce platforms to boost sales and increase average order values. - Dedicated Support and Infrastructure: Benefit from a dedicated Customer Experience Manager, priority support, a dedicated IP address, and enterprise-grade API limits, ensuring high performance and reliability. Primary Value and Solutions Provided: GetResponse MAX addresses the complex marketing needs of large enterprises by offering a comprehensive suite of tools that streamline marketing processes, enhance customer engagement, and drive revenue growth. By combining advanced email marketing capabilities with multichannel automation, AI-driven lead generation, and personalized ecommerce solutions, it empowers businesses to deliver targeted and effective marketing campaigns. The dedicated support and infrastructure ensure that organizations can execute large-scale campaigns with speed, precision, and reliability, ultimately leading to increased conversions and customer retention.

Overview by

Jack Ramsay

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Laetitia H.

Global Digital Project Lead - Emailing Activation

Enterprise (> 1000 emp.)

7/16/2025

"An effective all in one solution for marketing automation"

5/5

What do you like best about GetResponse MAX?

What I really appreciate about GetResponse MAX is how it brings everything together in one place — especially when managing multiple campaigns across different markets, as I do.

The platform is intuitive, flexible, and robust enough to handle complex requirements without becoming overwhelming.

I also genuinely value the support team — they’re quick to respond, easy to work with, and it’s always a pleasure collaborating with them. Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

There’s a lot to like, especially given the complexity of pharma communication. That said, one area that could be improved is the alignment with industry-specific compliance needs — for example, tighter integration with CRM platforms like Veeva or more built-in support for consent and opt-out tracking across multiple systems.

These are niche requirements, of course, and the team has been very responsive when we’ve needed to find workarounds or custom setups. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse MAX

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Thank you for the fantastic review and for sharing how GetResponse MAX supports your multi-market campaigns! We’re so glad to hear the platform’s flexibility and ease of use are helping you manage complexity without the overwhelm.

Your feedback around industry-specific compliance and CRM integrations like Veeva is incredibly valuable — and you're right, these are important considerations in pharma marketing. We’re glad our team could support you with tailored solutions, and we’ll keep your suggestions in mind as we continue to improve.

Thanks again for your trust and partnership — we’re always here to help!

— Justyna

Ajay T.

Senior SME

Small-Business (50 or fewer emp.)

9/10/2025

"All-in-one email marketing and automation platform that scales well."

5/5

What do you like best about GetResponse MAX?

The platform is very intuitive and easy to set up, even for large-scale campaigns. The automation builder is powerful, and the segmentation tools make targeting audiences simple and effective. I especially appreciate the strong deliverability rates and the ability to integrate with multiple CRM and e-commerce systems. Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

It can be a little expensive to smaller teams and some of the more advanced automation functions have a learning curve. Although integrations are robust, some niche platforms still need to be worked around or a specific API connection. The reporting dashboard might also be somehow more customizable to be analyzed more profoundly. Review collected by and hosted on G2.com.

What problems is GetResponse MAX solving and how is that benefiting you?

GetResponse MAX helps centralize our marketing operations into one platform, removing the need to manage multiple disconnected tools. It solves the problem of fragmented customer communication by providing automation, segmentation, and multichannel outreach in a single system. This makes campaign management more efficient, saves time for our team, and ensures we deliver consistent, personalized messaging across email, SMS, and web. Review collected by and hosted on G2.com.

Rafal K.

Product Owner

Small-Business (50 or fewer emp.)

4/28/2025

"GetResponse is a leader in the email marketing industry"

3.5/5

What do you like best about GetResponse MAX?

GetResponse MAX is a tool for us that streamlines daily operations. The platform can enable effective management and segmentation of contact lists, which is crucial in the influencer industry. Thanks to automation, it is possible to save time on repetitive tasks, such as sending welcome messages and follow-ups. The form tools help in acquiring new contacts automatically, which expand the database. Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

I have to be honest – the beginnings were not the easiest. The vast array of functions and possibilities of GetResponse MAX is overwhelming at first. You need to dedicate a lot of time to learning and understanding all the options. Scheduling a meeting with support can sometimes be difficult, but when the consultation happens, it is helpful. The educational materials are good, but they require commitment and a lot of after-hours experimentation.

Another thing is the cost. GetResponse MAX is not the cheapest solution on the market. For smaller companies with limited resources, this can be a significant investment. Review collected by and hosted on G2.com.

What problems is GetResponse MAX solving and how is that benefiting you?

The possibility of automation. We can create complex paths that respond to our customers' behaviors in real-time. Dynamic content in emails, segmentation – all of this makes our messages more relevant.

Another advantage is the scalability of the platform. Often, as a company grows, marketing needs become increasingly complex. GetResponse MAX handles large amounts of data and contacts. There's no need to worry about whether the system can handle the load. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse MAX

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Hi there,

Thank you so much for your thoughtful and detailed review of GetResponse MAX! 🌟 We're thrilled to hear that the platform is helping you streamline your operations, especially with automation, segmentation, and contact growth in the influencer space. It's great to know you're seeing real benefits in both efficiency and scalability.

We also truly appreciate your honest feedback. We understand that the wide range of features can feel overwhelming at first, and we're actively working to improve the onboarding experience and make our educational resources even more accessible. Your note about support availability is also noted — we’re continually optimizing our processes to ensure timely assistance.

Your insights help us get better, and we're glad to be part of your journey as your marketing needs grow. If there’s ever anything we can do to support you further, don’t hesitate to reach out!

—Justyna

Grant K.

Sales Manager

Enterprise (> 1000 emp.)

9/11/2025

"Decent Automation, Limited Flexibility"

3.5/5

What do you like best about GetResponse MAX?

The automation is decent, the reporting is good as is the tracking. Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

A lot of features are limited to higher pricing tiers. Not much flexibility when it comes to forms Review collected by and hosted on G2.com.

Molly T.

Operations Assistant

Mid-Market (51-1000 emp.)

9/26/2024

"A Comprehensive Solution for Email Marketing"

5/5

What do you like best about GetResponse MAX?

GetResponse has been a game-changer for our email marketing efforts. The platform offers a user-friendly interface that makes it easy to design visually appealing email campaigns without needing extensive technical skills.

One of the standout features is the automation capabilities. We’ve been able to set up complex workflows that help us engage our audience effectively. The segmentation options allow us to target specific customer groups, which has significantly improved our open and click-through rates.

The landing page creator is another valuable tool, enabling us to create optimized pages that align with our campaigns. Additionally, the analytics dashboard provides insights that help us fine-tune our strategies and measure success accurately.

Overall, I highly recommend GetResponse to anyone looking for a reliable email marketing solution that offers a wide range of features to enhance their marketing efforts. Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

I've been using it for two years and haven't had any problems. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse MAX

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Hi Molly,

Thanks so much for this amazing review - you just made our day! 💙

Two years without any issues? That’s awesome to hear! We’re so happy GetResponse has made things easier for you and saved you time. That’s exactly why we’re here!

If you ever need anything, just give us a shout. Keep up the great work with your campaigns!

Best,

Mariana

Szymon S.

Data Analyst

Mid-Market (51-1000 emp.)

8/30/2024

"First positive experience with email marketing."

5/5

What do you like best about GetResponse MAX?

I've been using GetResponse MAX for our email marketing campaigns, and the experience has been nothing short of exceptional. This platform offers a comprehensive suite of tools that cater to all our marketing needs, from email creation and automation to detailed analytics and reporting.

The intuitive drag-and-drop editor makes designing emails a breeze, even for those with minimal technical skills. The pre-built templates are professional and customizable, allowing us to create visually appealing campaigns that resonate with our audience.

What truly sets GetResponse MAX apart is its advanced automation capabilities. We've been able to set up complex customer journeys with ease, ensuring that our messages are timely and relevant. The segmentation and personalization features have significantly improved our engagement rates, as we can now target specific groups with tailored content.

The platform's analytics tools provide valuable insights into campaign performance, helping us make data-driven decisions and continuously optimize our strategy. The customer support team is also top-notch, always responsive and ready to assist with any queries.

Overall, GetResponse MAX has been a game-changer for our marketing efforts. It's powerful, user-friendly, and packed with features that deliver real results. I highly recommend it to any business looking to elevate their email marketing game. Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

It would be helpful to have a few options for using promotional codes. Currently, it’s not possible to specify which promotional code in the automation was assigned to a given customer. Perhaps an additional option to create surveys directly within GetResponse would also be beneficial. Review collected by and hosted on G2.com.

What problems is GetResponse MAX solving and how is that benefiting you?

GetResponse MAX helps streamline our email marketing efforts by providing advanced automation tools and detailed analytics. It allows us to segment our audience effectively, create personalized email campaigns, and track their performance in real-time. This has significantly improved our customer engagement and conversion rates. The platform's robust automation features save us time and ensure that our campaigns are always targeted and relevant, leading to better customer satisfaction and increased revenue. Review collected by and hosted on G2.com.

Verified User in Cosmetics

Small-Business (50 or fewer emp.)

3/18/2025

"We recommend cooperation"

5/5

What do you like best about GetResponse MAX?

- good contact and quick responses

- nice service Customer Support

- easy to use panel and templates

- intuitive panel

- Ease of Implementation along with the instructions Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

- a small number of different templates and graphic options

- no ability to link videos from Instagram Review collected by and hosted on G2.com.

What problems is GetResponse MAX solving and how is that benefiting you?

Thanks to GetResponse, I can build databases in specific segments and stay in touch with our clients on an ongoing basis. Additionally, thanks to the quick panel, you can easily and quickly create newsletters. A very nice option is to implement a newsletter subscription panel on the pages. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse MAX

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Thank you for recommending cooperation with GetResponse MAX — we really appreciate it! 💙

We're so glad to hear that you’ve had a positive experience with our Customer Support team and found the platform intuitive and easy to implement. It’s great to know the panel, templates, and segmentation tools are helping you stay connected with your audience more efficiently.

We also appreciate your suggestions regarding template variety and Instagram video integration. Feedback like this helps us prioritize improvements that matter most to our users.

Thanks again for sharing your experience — we're excited to keep supporting your success!

—Justyna

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

1/30/2025

"I can confidently recommend"

5/5

What do you like best about GetResponse MAX?

I have used GetResponse Max for a couple of months, and I can confidently say that it is a tool that meets every expectation. The user panel is well-designed and easy to navigate. GetResponse Max offers plenty of useful features (including AI-powered tools) and works seamlessly. Additionally, the support team responds quickly and provides clear assistance Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

So far, I haven't found any problems. Keep up the good work! Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse MAX

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Thank you so much for your glowing review and confident recommendation — that truly means a lot to us! 🙌

We’re thrilled to hear that GetResponse MAX is meeting your expectations and that you're finding value in the user-friendly design, AI-powered features, and reliable performance. It's especially rewarding to know that our support team has been helpful and responsive.

We’re glad to be a part of your improved email marketing experience — and we’ll definitely keep up the good work! 💪

Thanks again for sharing your feedback!

- Justyna

Adam R.

graphic designer

Mid-Market (51-1000 emp.)

12/3/2024

"A new, higher level of marketing"

5/5

What do you like best about GetResponse MAX?

Thanks to GetResponse MAX, our email campaigns have reached a higher level. The deliverability of our messages has significantly improved. Our newsletters now look professional. Our sales team has access to reports that help them promote our products more effectively. The interface is very intuitive and user-friendly. We have a dedicated account manager, Paulina, with whom we maintain excellent communication. Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

The only thing I miss is the ability to set different fonts depending on the device, but GetResponse is constantly evolving, and I believe they will add this feature in the future. Review collected by and hosted on G2.com.

Alexander A.

Head of Engineering

Enterprise (> 1000 emp.)

7/19/2024

"Good support & great possibility to work with conditional formatting"

5/5

What do you like best about GetResponse MAX?

We primarily needed a tool to send daily job notifications to all of our colleagues. GetResponse become the obvious choice since they could meet our techincal requirements, e.g. conditional formatting, for a reasonable price. Even though some technical details weren't obvious at first, we got good customer support and was able to find an easy way of achieving our goal in the end. Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

At the moment the statistics don't show Gmail Spam Complaint Rates that are made directly to their ISP, which is an disadvantage since >50% of our recipient are Gmail-addresses. Review collected by and hosted on G2.com.

What problems is GetResponse MAX solving and how is that benefiting you?

Email Tracking, Statistics, Transactional Emails and Daily Notifications to colleagues. Since we have different business areas and both colleagues and customers in different stages it was particularly important to be able to have the possibility to use conditional formatting in emails, which GetResponse has given us an easy way to do. Review collected by and hosted on G2.com.