Our Company- SRV Media is a marketing and advertising agency. And we have been using Geta.ai for over a year now. So far we are very happy in how we manage customer engagement for our clients using this tool.
We use this took on everyday basis to check up and manage new leads, And set and manage drip campaigns.
The chatbot and automation features are top-grade. Like we are using the chat bot on Our website to collect the leads and also Solve user queries. The best feature is their Smart AI bot feature that answers Automated user queries instantly. We are also using Contact Module of this platform to store and manage leads. Plus Their automation journey module is a game changer. Like we are using it to set up the drip campaigns across various channels.
Implementing this tool is very easy. You just have to signup and then connect with the business manager account. If not so the support team is always ready to help you.
The team behind Geta.ai is also extremely supportive. They helped us with quick onboarding and still help us with consistent product improvements. It’s become an integral part of our MarTech stack.
Also Yes They provide various Integrations like Shopify and Facebook forms. We have connected Facebook forms to capture and manage leads from facebook ads. Again the support team can help you with the Integration queries or you can also refer to their knowledge- base Doc. Review collected by and hosted on G2.com.
I can say there are a few improvements like-
This platform could offer more advanced filters. Also the UI takes a bit of time to get used to initially. So A virtual training tour would be beneficial. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through Google using a business email account
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
