The most helpful part about GC Pay for my position is the subcontractor management. I enjoy being able to track every subcontractors that had submitted their bill and be able to download every document that was attached to it in a report to better organize the work I do. The Support team is also very responsive and had been able to assist almost everything that I have in question. Review collected by and hosted on G2.com.

I haven't encountered any issues or problems with GC Pay but there are some features where I wish GC Pay would incorporate and had filled out the request form. Just not sure when, if approved, this feature will be released. Review collected by and hosted on G2.com.

The program is easy to use and the chat support is AMAZING! They are always quick to respond and very helpful! Review collected by and hosted on G2.com.

Two items come to mind, the ability to submit something on behalf of subcontractors is a little cumbersome/hard to use (SOV & Pay applications). Also, billing and paying retainage in Vista has been problematic. It is easy to bill in GC Pay, but comes over a little strange into Vista. Review collected by and hosted on G2.com.

GCPay helps us keep AIA invoicing up to date and easy to track. Pay applications can be submitted either through the software or by email as a PDF, which keeps the process straightforward and easy to follow.

Support is always quick to respond, and the software integrates easily with our clients. Review collected by and hosted on G2.com.

It would be helpful to be able to edit items that have been approved but not yet sent. For example, a change order might be approved but still need additional information once it’s viewed in the pay app. Review collected by and hosted on G2.com.

GCPay is a great software for tracking all info regarding projects and payments. Everything is easily accessible and easy to use. Their agents are also very quick and responsive through phone and email. I use GCPay every day for my job and it makes managing invoices, lien waivers, and compliance documentation much more efficient by keeping everything in one place. The platform is user-friendly and helps reduce errors and delays by automating workflows and improving visibility between contractors, subcontractors, and suppliers. Overall, it saves time and improves organization across the entire payment process. Review collected by and hosted on G2.com.

One downside of GCPay is that the initial setup and onboarding process can feel a bit complex, especially for new users who aren’t familiar with construction payment systems. Review collected by and hosted on G2.com.

The quick service, agents resolve the issue with in minutes and i can assist trades/ vendors to upload progress claims or SOV. Review collected by and hosted on G2.com.

That i don't have the full training i need, i had relied on my team mates to train me and i feel like I rely on GCPay Help desk for things i can do if i knew how with training Review collected by and hosted on G2.com.

I still wish they'd make the monthly cost bundle report print by Division, and not by Alphabetical order. For any client, when we present the monthly billing, we have to present by going down the line, division by division. The monthly bundle is alphabetical, so each month, we have to manually reorganize. It seems so simple to make this change, yet seems to never be acknowledged. With that, GCPya is great, but they don't seem to care to get better, whereas everyone else has caught up or passed them, as they try to improve year over year. GCPay is more or less the same as it was 10 years ago. Review collected by and hosted on G2.com.

Same as previous response. Also it is annoying that they greyed out the ability for us to check or uncheck if we should be responsible for sub SOVs or they are. We can call support, but this was a useful feature (as a lot of subs we work with are a little less sophisticated) that they took away. Sort of goes with the theme of the review that they aren't trying to improve, but instead maybe even working backwards a little. If some GCs want that greyed out, then have it be a setting in project/company settings. Review collected by and hosted on G2.com.

While we still experience some of the same challenges with the Sage integration noted in my previous review, it is clear that GCPay continues to invest in the platform and release new enhancements. We have appreciated the ongoing improvements to compliance tracking, lien waiver management, reporting capabilities, and user resources. The software remains a valuable tool for managing subcontractor pay applications and documentation, and we look forward to seeing continued development of the Sage integration and ERP-related workflows in future updates. Review collected by and hosted on G2.com.

Since my original review, we continue to experience the same challenges with the Sage integration. If improvements or alternative workflows have been developed, they have not been communicated to our team or incorporated into our training. We still find ourselves spending additional time manually adjusting pay application information to ensure it imports correctly into Sage. While GCPay has been a valuable tool in many aspects of our payment process, a more seamless integration with Sage would significantly improve efficiency and reduce the amount of manual intervention required. We would welcome additional guidance, training, or system enhancements that address this ongoing issue. Review collected by and hosted on G2.com.

GCPay is very transparent between the GC and Vendors and is super easy to use! Having constrained SOVs has helped with issues of incorrect billing and GCPay has allowed a more streamlined approval process. Also SUPER amazing for keeping track of waivers, tiered waivers, and insurance. Their support team, from their implementation team, development team, training, and customer support are top notch and always there to help make sure everything runs smoothly. GCPay keeps everything organized and on track! Review collected by and hosted on G2.com.

Nothing, GCPay has created such ease when it comes to processing pay applications and keeping track of compliance and insurance documents. Wouldn't go back! Review collected by and hosted on G2.com.

The system is very user friendly, it shows you a lot of information regarding what you're missing when submitting applications, the system has never crashed on me and works extremely fast, I had to use the GC Pay support once and they were really helpful to resolve my issues, overall the system is really good Review collected by and hosted on G2.com.

The only thing I would say I dont like is that, even though it's really user friendly, it's very limited on it's capabilities and the "project owner" has a lot of power over the issues, once a draw is closed you cannot change anything and if they close it to close to your submission date you have no way to correct until they decide to open the next one Review collected by and hosted on G2.com.

The user interface makes it very to understand what is in front of you. I am new in construction and have been confused by billing in the past but GCPay almost simplifies everything for everything. It also integrates into our accounting software which is also a major plus. The support team is unlike anything I have ever seen, the response time and helpfulness gets you answers almost immediately. Review collected by and hosted on G2.com.

I think if it would send reminder emails about subs submitting invoices, COs, etc it would make it much better. I honestly can't speak much on this yet because I have only used it for one project, so I am still learning where you guys could improve. Review collected by and hosted on G2.com.