Q360 Reviews & Product Details

We managed to reach our main goal (ONE ERP nationally across all states) within a very

challenging timeline and budget. Q360 allowed us:

- to align all our workflows and reporting on National level

- to merge into Holding company with all companies working in Q360

- to have transparent and detailed reporting

- to increase our productivity

Q360 implementation puts us years ahead of our competition. It also gives us a lot of efficiency gains and options for future growth. Review collected by and hosted on G2.com.

Some customisations as we were first Australian customer. But we didn't pay for most of them, just spent some time explaining our requirements and testing the work done. Review collected by and hosted on G2.com.

The team at Solutions 360 knows and understands our industry. This is reflected in the software they produce. Q360 is a complete solution handling every aspect of our business. The developers listen to our needs, add new features and enhance existing processes. With each upgrade, the system gets better and better. Review collected by and hosted on G2.com.

There really isn't anything I dislike. A feature that would be extremely helpful is to add Field Level Security to restrict users from selecting certain options in a drop-down field linked to a general code (i.e. only allowing specified users to select certain statuses or types. Review collected by and hosted on G2.com.

Solutions 360 has a team of experts, that are helpful, and knowledgeable about the product. They are a team that cares about their customer and are willing to listen to ideas. When those ideas make sense and are useful to the industry, they are implemented. The software is forward-thinking, looks to predict, and is constantly improving. Q360 has helped our organization become more efficient and create accountability amongst departments and roles. The clarity provided through reporting, financials, and dashboards has helped with executive decision-making and forecasting. I really look forward to future innovation as the product evolves and becomes even better. Review collected by and hosted on G2.com.

On occasion, special needs or customizations can take a long time to implement. However, it is understood that all changes need to be vetted and reviewed to ensure quality. Also, at times during upgrades, certain custom features may need to be reprogrammed to work properly in the new version. In those instances, the S360 team acknowledges the issue and makes the necessary changes quickly. Review collected by and hosted on G2.com.

The Q360 platform has enabled all of our critical business data to be in one location as a single source of truth and enabling end to end visibility of true project analysis. Review collected by and hosted on G2.com.

There are some areas of the dashboards where further analysis of the data is required, I believe improvements in this will be in the next release. The Q360 team has taken on feedback and can see the commitment for continual improvement. Review collected by and hosted on G2.com.

Q360 has given us a much better view of our business, by combining multiple software packages into one. Review collected by and hosted on G2.com.

Only the amount of energy and time it takes to implement it. There are so many ways to use Q360, there is no one way to use it, so training our staff is hard. Review collected by and hosted on G2.com.

The ability to search for products and customer data isn’t very easy and if you don’t have certain credentials to search with, there is always a way to find what you’re looking for. Review collected by and hosted on G2.com.

It tends to slow down or freeze often. It tends to make our productivity a little less efficient. Review collected by and hosted on G2.com.

Q360 is an intuitive, powerful tool with core features and enhancements that allow our colleagues to be more efficient and to provide a better customer experience to our clients. It continues to offer opportunities for growth in and out of the software that our company has never had before. Review collected by and hosted on G2.com.

-Our organization process such a high volume of data - we struggle with grid and report functionality (believe this is improved in V10.03)

-Document storage > how documents are stored as a table in Q360 > space concerns

-Would like to see integration with microsoft outlook in various modules in web client

-Sometimes feel like major changes are released via new versions so quickly, the upgrade process is difficult for us with customizations Review collected by and hosted on G2.com.

Q360 gave us a number of significant improvements over our prior system. In addition to the great analytical data at our fingertips what I liked most was the visibility we had to the data and the easy ways to present it. Q360 gave us tools to make the right decisions and to see problems before they were critical and gave us the time to get corrective action taken. Review collected by and hosted on G2.com.

Although they have excellent customer service you did have to find the right person for the customized changes we had in place. I realize this will not impact every user it was the only issue we had. Review collected by and hosted on G2.com.

It is a good Start to Finish ERP. Helps eliminate several separate programs to integrate together. Review collected by and hosted on G2.com.

Some fixes on problems take longer than expected Review collected by and hosted on G2.com.

I found Q360 to be a powerful tool for our business. It helped us not only manage our business more efficiently but gave us tremendous critical insight on processes. Review collected by and hosted on G2.com.

It can be a little complex in some areas but that's also what gave us the capabilities we wanted so fair trade. Review collected by and hosted on G2.com.