---
title: Gaviti Reviews
meta_title: 'Gaviti Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 190 reviews by the users' company size, role or industry
  to find out how Gaviti works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 190
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Accounting & Finance
  url: https://www.g2.com/categories/accounting-finance
---


# Gaviti Reviews
**Vendor:** Gaviti  
**Category:** [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 190
## About Gaviti
Gaviti is an AI-powered accounts receivable automation platform that helps B2B companies streamline their invoice-to-cash cycle. It centralizes collections management, cash application, credit risk, disputes, and customer communications, replacing manual spreadsheets and scattered emails with a unified, efficient workflow. Gaviti is the only platform offering a B2B payment portal with zero-fee ACH and streamlined communication included in every subscription, enabling faster, frictionless payments at no extra cost. The platform is ERP-agnostic and connects with any ERP or business system—including proprietary or homegrown solutions—providing unmatched integration flexibility. AI-driven cash application improves accuracy and dramatically reduces reconciliation time. Automated workflows ensure timely reminders, escalations, and task management. The Collector Workspace offers full visibility into aging, communication history, promises to pay, and collector performance. With built-in credit tools, dispute workflows, customer self-service, and real-time analytics, Gaviti gives finance leaders everything they need to run a predictable, scalable, and efficient A/R operation.



## Gaviti Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Gaviti, valuing its clear interface and seamless functionality. (68 reviews)
- Users appreciate the **collections efficiency** of Gaviti, noting significant improvements in timeliness and streamlined accounts receivable processes. (40 reviews)
- Users value the **automation capabilities** of Gaviti, significantly simplifying invoice management and enhancing overall cash flow efficiency. (35 reviews)
- Users value the **real-time visibility of invoices** with Gaviti, enhancing efficiency and teamwork in payment tracking. (33 reviews)
- Users appreciate the **great visibility** provided by Gaviti, making it easy to use and enhancing their experience. (27 reviews)
- Time-saving (26 reviews)
- Tracking (23 reviews)
- Features (22 reviews)
- Users value **automated reminders** from Gaviti, significantly reducing time spent on invoice follow-ups and enhancing productivity. (21 reviews)
- Efficiency (20 reviews)

**What users dislike:**

- Users note that Gaviti has **slow performance** , particularly when handling large amounts of information or during login. (20 reviews)
- Users find the **limited customization** options for reporting hinder their efficiency and overall experience with Gaviti. (18 reviews)
- Users find **missing features** like limited filter functionality and lack of project-level contact storage frustrating. (18 reviews)
- Users desire **more advanced reporting options** in Gaviti for better financial insights and management reviews. (16 reviews)
- Users find **poor reporting** in Gaviti, leading to challenges in payment tracking and data confidence issues. (16 reviews)
- Users report **integration issues** with Gaviti, experiencing slowdowns and complications due to complex system interactions. (14 reviews)
- Users often face **invoicing issues** due to site lag and difficulties in managing multiple invoices efficiently. (14 reviews)
- Users find Gaviti&#39;s **limited functionality** particularly frustrating, especially with its mobile experience and complex interface. (14 reviews)
- Limited Flexibility (11 reviews)
- Poor Navigation (11 reviews)

## Gaviti Reviews
  ### 1. Overall, very helpful for tracking outstanding invoices

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2026

**What do you like best about Gaviti?**

ease of use, ability to add notes and assign tasks

**What do you dislike about Gaviti?**

unable to track invoices that have already been paid

**What problems is Gaviti solving and how is that benefiting you?**

Ability to track invoices and add notes

**Official Response from Sarah Hein:**

> Thank you for sharing your feedback—we’re glad to hear that you find Gaviti easy to use and helpful for managing invoices. Those features are key to keeping A/R work organized and visible across the team.

Regarding your comment about being unable to track invoices that have already been paid, we may need a bit more context to fully understand what you’re seeing. In many cases, this is related to view or filter settings, as many of our users prefer not to display paid invoices by default. You may be able to adjust this in the view settings to include paid invoices if needed. If this doesn’t address your question or you’d like help configuring your views, we recommend reaching out to your company’s dedicated Customer Success Manager, who can walk through this with you and make sure everything is set up the way you expect.

Thank you again for taking the time to leave a review.

  ### 2. Automation Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about Gaviti?**

It offers automates many of the repetitive AR task. Also gives better cash flow predictability like spot trend in late payment etc.

**What do you dislike about Gaviti?**

Whenever I can handling many invoices at once are reported to be slow. I want to add notes on many more invoices at once than currently allowed. Some mention that only limited batch operations are possible.

**What problems is Gaviti solving and how is that benefiting you?**

It helps to handle customer dispute, deduction etc . And also helps to integrate with ERP, minimizing manaul data transfer and errors.

  ### 3. Streamlining accounts receivable management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2025

**What do you like best about Gaviti?**

It saves time , i don't have to Chase invoices or manually send reminders .  It works with accounting system like ERP etc. so switching is very easy for me. And with this platform I can make better relationship with the customers.

**What do you dislike about Gaviti?**

There is nothing any dislikes or drawback, but sometime error shows in email.

**What problems is Gaviti solving and how is that benefiting you?**

It helps me in various formats like late payment, manual work in collection, poor cash flow visibility etc.

  ### 4. Great Interface and Navigation, but Data Entry Could Be Smoother

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alissa H. | Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about Gaviti?**

user interface, ease of navigation, holds all the data I need.

**What do you dislike about Gaviti?**

often have to click into multiple tabs to enter info, cannot save info by hitting enter button.

**What problems is Gaviti solving and how is that benefiting you?**

keeping data for multiple customers and finances, staying organized.

  ### 5. Customizable Collection Paths Make A/R Management Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2025

**What do you like best about Gaviti?**

You can set up completely different "collection paths" based on who the tenant is. You can send gentle, friendly reminders for residential leases, and then trigger a formal, escalating process for that large corporate tenant with a triple-net lease. You define the rules, and the system executes them automatically.

**What do you dislike about Gaviti?**

Gaviti takes the soul-crushing, manual labor out of your A/R team’s day.

**What problems is Gaviti solving and how is that benefiting you?**

It supports multiple payment methods, including fee-free ACH options, making it as easy to pay their rent as it is to shop online. This transparency dramatically reduces friction and speeds up collections.

  ### 6. This app works wonders!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lorvy L. | Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about Gaviti?**

Gaviti is such a huge help to our team on our daily tasks and management of workload.

**What do you dislike about Gaviti?**

I oftentimes get multiple notifications about the same concern which floods my inbox.

**What problems is Gaviti solving and how is that benefiting you?**

Automation is really what stands out to me. It lessens the work that I need to manually do, saving me a lot of time and energy.

**Official Response from Sarah Hein:**

> We’re thrilled to hear that our platform has been such a valuable support for your team’s daily tasks and workload management, and that the automation features are helping you save time and energy. We also truly appreciate your feedback regarding the duplicate notifications. This is probably due to duplications in automated tasks. We encourage you to contact your company's dedicated customer success manager to review your workflows and investigate.

Thank you for taking the time to leave a review.

  ### 7. Efficient and Seamless A/R Management with Gaviti

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adeajai G. | Accounts recievable Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2025

**What do you like best about Gaviti?**

The most helpful feature of Gaviti is its ability to automate and streamline the accounts receivable process. The platform reduces manual effort by automating repetitive tasks, such as sending reminders and tracking overdue payments. Additionally, the real-time analytics and insights provided by Gaviti allow businesses to optimize their collections strategy, making it easier to manage and improve cash flow.

**What do you dislike about Gaviti?**

While Gaviti provides excellent automation and insights for accounts receivable management, one potential drawback is that it may require a bit of a learning curve for new users who are not familiar with automation tools or A/R processes. Additionally, its effectiveness depends heavily on the integration with existing systems, which could be challenging for companies with more complex or outdated ERP setups.

**What problems is Gaviti solving and how is that benefiting you?**

Gaviti has been a game-changer for our business in several ways. First and foremost, it's helping us automate a lot of the tedious, time-consuming tasks that used to take up so much of our team’s time. Things like sending payment reminders, tracking overdue invoices, and following up with customers are all now automated, allowing us to focus on more strategic work. It’s also made a huge difference in our cash flow. By reducing Days Sales Outstanding (DSO) and speeding up collections, we're seeing payments come in much faster. This has really helped relieve some of the pressure on our finances. Another huge benefit is the real-time analytics. I can now easily track the status of all our receivables, see where we stand with overdue invoices, and make data-driven decisions to improve our collections process. It’s made our A/R management so much more transparent.

**Official Response from Sarah Hein:**

> Thank you for your positive feedback on Gaviti's automation capabilities and real-time analytics. We're glad to hear that Gaviti has helped your team save time and reduce DSO. That is after all, one of the major reasons Gaviti exists. 

To address your concerns about integration challenges, please know Gaviti is designed to seamlessly connect with any ERP or business system. That means no matter what technology a company uses, even if it is several decades old, Gaviti can connect to it. Additionally, to facilitate a smooth onboarding experience and minimize the learning curve, every Gaviti customer is assigned a dedicated Customer Success Manager. 

Thank you for taking the time to write a review. 

  ### 8. Gaviti, Accounts receivable/Collections made easy!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Erin S. | Senior Accounts Receivable Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** July 01, 2024

**What do you like best about Gaviti?**

What I like most is that all your information can be kept on one screen.  You can orgainze it by the columns you chose and you can sort each column ascending and descending to make your search even more easy and organized.  I use this to notate invoices and it is super simple to notate and set follow ups for your reachouts.

**What do you dislike about Gaviti?**

There are very few things I dislike.  One being that our company holds so much information that it slows the system and sometimes resets itself.  Another is that it does not identify the "enter" key when you want to search for something, and when you accidently do hit it, it will reset the page and you have to start your search over.  I have learned to try to remind my memory to hit TAB then Enter.

**What problems is Gaviti solving and how is that benefiting you?**

It is amazing that we can allow our AE/Sales teams to have access  to the system.  They can read our notes, they can grab copies of invoices and run aging reports for themselves and their customers.

**Official Response from Sarah Hein:**

> Hi Erin - Thank you for leaving a nice review.  We take the user experience of our product very seriously, so the system issues you brought up are being reported to our tech support team and they will look into it. Thank you again for taking the time to leave a review. And if you need anything, please feel free to reach out to your dedicated CSM. 

  ### 9. Transforming Accounts Receivable Management with Gaviti

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Gaviti?**

Gaviti Offers me a powerful analytics and reports that help identify payment trends, aging invoices, and collection performance, reducing miscommunication and confusion.

**What do you dislike about Gaviti?**

It has limited mobile functionality, mobile experience is not as comprehensive as the desktop version, which can limit accessibility for on-the-go users.

**What problems is Gaviti solving and how is that benefiting you?**

It helps to enhances Customer Communication, It standardizes and personalizes communication with clients, ensuring consistent and professional payment reminders.

  ### 10. Collection Specialist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kim M. | Collections Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2025

**What do you like best about Gaviti?**

To be able to have one place to go for everything I need is fantastic.  No need to go to multiple platforms.  Very efficient.

**What do you dislike about Gaviti?**

I have not found much that I dislike.  Not being about to add notes to more than 100 invoices at a time.  I wish you could select more.

**What problems is Gaviti solving and how is that benefiting you?**

Gaviti has solved our automation issues.  Now we are using Gaviti automation for so many situations.  Also love that it tracks when emails are open.

**Official Response from Sarah Hein:**

> We're thrilled to hear that having everything in one centralized place has made your workflow more efficient and that Gaviti's automation is helping you in so many scenarios.  Regarding your note about not being able to add notes to more than 100 invoices at once: Gaviti does support bulk updating beyond 100 invoices. If you’re unsure how to do this, please reach out to your dedicated Customer Success Manager who will be happy to guide you through the process and ensure you're making the most of this functionality.

Thank you for taking the time to leave a review.

  ### 11. We Love Gaviti!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about Gaviti?**

The standout feature of Gaviti is its ability to operate seamlessly in the background, diligently identifying invoices that may have been overlooked in the past. This ensures that no opportunity for revenue is missed, making Gaviti an invaluable tool for financial management.

**What do you dislike about Gaviti?**

The least useful aspect seems to be the weekly updates email. However, I don't see any other drawbacks.

**What problems is Gaviti solving and how is that benefiting you?**

Accounts Receivable, Finding small invoices that have slipped through the cracks, sending those invoices to customers (or helping us find out that we've had a bad or  old contact info that needs updating).

**Official Response from Sarah Hein:**

> We are thrilled that Gaviti is helping your A/R run more efficiently. We hope you continue to see success.  Thank you for taking the time to leave a review.

  ### 12. Can get Invoices Quickly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 04, 2024

**What do you like best about Gaviti?**

I can get invoices easily and search not only by company name but by invoice number. It is very useful that they are in PDF format as well. Easy to search and use, like the user interface.

**What do you dislike about Gaviti?**

I would like to see paid invoices on there as well for past research history. I would also like the ability to get statement histories on there. Also if I download more than one invoice for the same company making them on one PDF instead of a Zip file would save me even more time.

**What problems is Gaviti solving and how is that benefiting you?**

Easy to get invoices without having to go through the accounting team first. Since I am not in accounting directly this saves a lot of time for my team and myself. This has led to efficiency improvements and happier customers.

**Official Response from Sarah Hein:**

> Thank you for taking the time to write a review for us. It's great to hear that Gaviti is making it easy for you to access invoices yourself; that is one of the goals of our product. I wanted to let you know that it is possible to see paid invoices as well as unpaid invoices. To do this, click on the "filter" icon at the top of the page, go to "invoice due status," and select the statuses of the invoices you want to see. I hope this helps. If you have any additional questions or need something clarified, please feel free to reach out to your company's dedicated customer support manager.

  ### 13. Gaviti is very helpful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Gaviti?**

With Gaviti our AR department has become more streamlined, organized and efficient. We have watched dramatic improvements with collection timeliness and responses from our customers.

**What do you dislike about Gaviti?**

Frequently the system takes time to load, and the invoices rarely upload on their own. 

**What problems is Gaviti solving and how is that benefiting you?**

All AR is touched and collected on a timed schedule, and that has made it possible to concentrate on invoices with issues.

**Official Response from Sarah Hein:**

> It's wonderful to hear that Gaviti has helped streamline your A/R processes and improve efficiency! We’re especially glad that it’s enabled your team to focus be more strategic with their time and attention.

Regarding your suggestion about account numbers in customer responses, we appreciate the feedback. In the meantime, please note that all activity is logged and easily accessible in the Activity tab. Additionally, you can view this information directly from the Invoice or Customer tabs if you're looking to track activity related to a specific invoice or customer. We’re always looking for ways to enhance visibility and usability, and your input helps us prioritize improvements.

You can see more in this article in our Help Section (you will need to log in to view the article): https://help.gaviti.com/en/articles/8291174-introduction-to-gaviti

Thank you for taking the time to write a review.

  ### 14. Gaviti for the win

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hannah C. | Collections Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** July 01, 2024

**What do you like best about Gaviti?**

It is very helpful with all of the options in notating and localizing everything.

**What do you dislike about Gaviti?**

It spins an entirely obscene amount of time to complete one note.

**What problems is Gaviti solving and how is that benefiting you?**

It allows us to have one platform for every department so that all notes are localized.

**Official Response from Sarah Hein:**

> Hi - We are glad that you are finding Gaviti useful. We recently released a product update which should help with the errors you are experiencing. Please contact your dedicated Customer Success Manager if you continue to experience issues.  Thank you for taking the time to write a review. 

  ### 15. Very efficient and easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2025

**What do you like best about Gaviti?**

It’s so helpful to have an easy platform for payments. Quickly sign in and pay within seconds. The net 30 is really helpful for or small business.

**What do you dislike about Gaviti?**

I find the whole system wonderful.i don’t dislike anything.

**What problems is Gaviti solving and how is that benefiting you?**

Figuring out how to pay clients

**Official Response from Sarah Hein:**

> We’re so glad to hear that Gaviti makes payments quick and easy for your business, simplifying the way you manage and process payments. We also appreciate your kind words about the overall system—it means a lot to our team to hear that you find it both efficient and easy to use.

Thank you for taking the time to leave a review.

  ### 16. It keeps clear notes of whats going on when statements were sent and so on

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about Gaviti?**

It is very user friendly everything is very clear-cut. Its simple to use.

**What do you dislike about Gaviti?**

Yes it should update the statement more often when the invoices are being paid

**What problems is Gaviti solving and how is that benefiting you?**

I am able to see the last time I wrote a note or sent a statement to a client.

**Official Response from Sarah Hein:**

> We’re so happy to hear that you’re finding value in Gaviti’s email reminders and notes. It’s great to know that we are part of your company having clear records of statements and client communication is making your work easier and more organized. Thank you for taking the time to leave a review.

  ### 17. Gaviti is a collections management platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2025

**What do you like best about Gaviti?**

Gaviti is a strong platform for managing collections and improving cash flow. For sales leaders, the value is in visibility, collaboration, and customer accountability.

**What do you dislike about Gaviti?**

The system handles reminders, emails, and notifications automatically, reducing manual work for finance and sales support teams.

**What problems is Gaviti solving and how is that benefiting you?**

It reduces manual effort, speeds up collections, and supports better forecasting. With some improvements in integration and pricing flexibility, Gaviti can be a long-term growth tool for both finance and sales teams.

**Official Response from Sarah Hein:**

> We’re glad to hear that Gaviti is providing value not only to the finance team, but also to sales. It’s especially rewarding to know that our automated reminders, emails, and notifications are reducing manual work and supporting better forecasting for your business. We also appreciate your feedback regarding integration and pricing flexibility—insights like yours are invaluable as we continue to refine and improve the platform.

Thank you for taking the time to leave a review. 

  ### 18. Gaviti is one of the team

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2024

**What do you like best about Gaviti?**

The statement above is still valid.  We are able to take many types of payments.

**What do you dislike about Gaviti?**

when a payment is rejected, the invoice will no longer allow any additional attempts to pay to occur.  The customer assumes it went through.  This is problematic for collections.

**What problems is Gaviti solving and how is that benefiting you?**

Being short staffed, we needed a resource that could handle repetitive transactions to regulate our collection process.  This has created capacity for our collection staff to concentrate on the more difficult issues and our overall cash inflow has increased.

**Official Response from Sarah Hein:**

> Thank you for taking the time to leave a review. We are glad that Gaviti has make your accounts receivable operations more efficient. We're sorry that the setup was not smooth for you. We are taking steps to streamline the setup and shorten it even further. We look forward to continuing to work with you. Please feel free to reach out to your dedicated customer success manager if you need anything. 

  ### 19. User-Friendly Experience, But Needs Better Firefox Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Gaviti?**

I'm new to using gaviti, but so far I really appreciate how user-friendly it is.

**What do you dislike about Gaviti?**

It doesn't work very well with Firefox..

**What problems is Gaviti solving and how is that benefiting you?**

Gaviti assists me with my daily tasks. I wouldn't be able to do my job without gaviti.

  ### 20. COLLECTION ANALYST CSA

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Gaviti?**

 I love that I can send invoices according to how they are past due

**What do you dislike about Gaviti?**

 Sometimes it sends the invoices too much


**What problems is Gaviti solving and how is that benefiting you?**

to get the invoices to the customer in a timely manner and I don't have to do it myself

**Official Response from Sarah Hein:**

> We're happy to hear that Gaviti is helping you send invoices based on how they are past due and saving you time in the process. It's great to know the platform is supporting your collections workflow and helping ensure timely communication with customers.

Regarding the invoice sending frequency, please note that this is fully customizable by our customers. You have complete control over how often reminders and invoices are sent. If you're ever unsure how to adjust these settings, your dedicated Customer Success Manager would be happy to assist you in tailoring the the workflows to your needs. 

Thank you for taking the time to leave a review. 

  ### 21. Gaviti Perks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rina L. | Accounts Recievable Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Gaviti?**

I love being able to view invoices/accounts so clearly! It seems to be excel based, and very user friendly. The filters are helpful when looking for specific information.

**What do you dislike about Gaviti?**

I think the speed could be better. It can tend to run slow.

**What problems is Gaviti solving and how is that benefiting you?**

It shows all the open invoices, and you can filter the paid ones as well. This is helpful for me to ensure the customers are understanding payment process and their terms.

**Official Response from Sarah Hein:**

> We’re glad to hear that you find Gaviti’s interface user-friendly and that the filtering capabilities are helping you track invoices and communicate clearly with your customers.

Regarding the speed concerns you mentioned — we truly appreciate you bringing this to our attention. Our tech team has been made aware of the issue and is actively investigating it to ensure optimal performance. Your experience matters to us, and we're committed to making Gaviti as fast and efficient as possible.

Thank you for taking the time to leave a review. 

  ### 22. Super easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole R. | CSM, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about Gaviti?**

Its very user friendly and very informational. Someone is always there to help.

**What do you dislike about Gaviti?**

I wish I could download multiple invoices at once, however that might be a setting on my computer.

**What problems is Gaviti solving and how is that benefiting you?**

Gaviti makes it easy to find invoices and get money from our clients!

**Official Response from Sarah Hein:**

> We're thrilled to hear that you find Gaviti easy to use, informative, and that our support team has been there when you need help. Regarding your comment about downloading multiple invoices — we’d like to clarify that it is possible to download several invoices at once. Just make sure the lines you’re selecting each have an invoice attached in the system; otherwise, those without attachments won’t be included in the batch download.

If you’re not sure what this means or would like a walkthrough, please don’t hesitate to reach out to your dedicated Customer Success Manager — they’ll be happy to assist and ensure everything is working smoothly for you! 

Thank you for taking the time to leave a review.

  ### 23. Great program, user friendly.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2025

**What do you like best about Gaviti?**

Gaviti is great because it is very user friendly. It really helps to streamline the collections process and I love the customizable workflows and the ease of  integration with other systems we use. The ability to send myself reminders is also extremely helpful.

**What do you dislike about Gaviti?**

In my role, I do not utilize the entire program, as of now there is nothing that I dislike.

**What problems is Gaviti solving and how is that benefiting you?**

Gaviti helps me keep track of all of my contact with clients in one centralized place.

**Official Response from Sarah Hein:**

> We're thrilled to hear that Gaviti’s user-friendly interface and customizable workflows are making a real impact in streamlining your A/R process. It's great to know that features like system integration and self-reminders are supporting your day-to-day work and helping you stay organized.

Thank you for taking the time to leave a review. 

  ### 24. Gaviti amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2024

**What do you like best about Gaviti?**

STATMNETS RO CUSTOMER ARE JUST A CLICK AWAY

**What do you dislike about Gaviti?**

we can send monthly statement with just one button to all customers

**What problems is Gaviti solving and how is that benefiting you?**

making sure customers are receiving their invoices in a timely manner

**Official Response from Sarah Hein:**

> Thank you for taking the time to leave us a review. We are always updating Gaviti and may now have the report or functionality you need. Please contact your dedicated CSM to see if we can help you get the visibility that you want. 

  ### 25. A great tool for my daily basis

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Gaviti?**

Gaviti has been an invaluable tool in my work. The platform is fast and responsive, data extraction is seamless, and the color palette is easy on the eyes. I have nothing but positive feedback about using it.

**What do you dislike about Gaviti?**

When I log in, it seems I can't use my browser's saved passwords. Since my password is a bit long, I sometimes feel too lazy to type it out completely. That's all.

**What problems is Gaviti solving and how is that benefiting you?**

They sum up all of the invoices that we get paid daily by Bluesnap and then puts them in a detailed report which is easy to understand and use for my duties.

**Official Response from Sarah Hein:**

> We're thrilled to hear that our platform has become a valuable tool in your daily workflow and that you enjoy using it so much! We are here to make our customers lives easier!

Regarding your feedback on the login process, we may have a solution. - If you are a Google Chrome user, be sure that that the autofill feature is enabled for passwords. You can do this by navigating to Settings > Autofill > Passwords and toggling on "Offer to save passwords". . Additionally, verify that your email address is saved correctly in Chrome's autofill settings under Settings > Autofill > Addresses and more. If you are still having issues, please feel free to reach out to your company's dedicated Customer Success Manager.  

Thanks again for the great feedback and thank you for taking the time to leave a review. 

  ### 26. Slower than ever

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** July 01, 2024

**What do you like best about Gaviti?**

Invoice submittal and some reports is all its good for.

**What do you dislike about Gaviti?**

Drops info all the time it updates. Too much manual fixing.

**What problems is Gaviti solving and how is that benefiting you?**

Just volume of sending invoices and reminders

**Official Response from Sarah Hein:**

> Thank you for taking the time to write a review. We are sorry that you are experiencing frustration with Gaviti. Please be assured that this is not the experience we want our customers to have.  I have reported this issue to our tech support team. I encourage you to reach out to your decided CSM so that we can understand what is going on and try and resolve this issue. 

  ### 27. Gaviti has helped make my job more efficient and get more work done! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2025

**What do you like best about Gaviti?**

It has helped me maintain a good look on what I have done and what needs work still! 

**What do you dislike about Gaviti?**

I am still receiving the oh snap error. 

**What problems is Gaviti solving and how is that benefiting you?**

Gaviti is sending reminder emails for the overdue invoices, which takes alot off of my workload

**Official Response from Sarah Hein:**

> We're glad to hear that you find Gaviti easy to navigate and that it's helping you manage overdue invoices more efficiently.

We’re continuously working on improving our platform, and we appreciate your patience as we resolve the error messages you’ve encountered. You should see improvements soon!

Regarding the login issue, if you're using Google Chrome, you can update your auto-complete settings to save your credentials, so you won’t have to log in manually every time. We hope this makes your experience even smoother!

If you have any further questions or need assistance, feel free to reach out to your dedicated Customer Success Manager. 

Thank you for taking the time to write a review!

  ### 28. Gaviti is easy to navigate

**Rating:** 4.5/5.0 stars

**Reviewed by:** jean s. | Book Keeper, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Gaviti?**

The upside of using Gaviti is that there is no paper checks. And I get email alerts when the money is due.

**What do you dislike about Gaviti?**

I dislike using Gaviti because it can be easy to pay the incorrect amount.  I inadvertently paid the lump sum amount without having the funds to cover it.

**What problems is Gaviti solving and how is that benefiting you?**

Theft from mailing paper checks

**Official Response from Sarah Hein:**

> We're delighted to hear that Gaviti's user-friendly interface is making your transition away from paper checks smoother. Please note that when partial payments are made, it is up to the company being paid to update the balance of the account. But we understand that managing partial payments can sometimes lead to confusion, and we're actively exploring improve the experience. Your feedback is invaluable, and many of Gaviti's features have been developed based on customer suggestions like yours.

Thank you for taking the time to write a review.

  ### 29. Gaviti review from Retailnext

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 02, 2025

**What do you like best about Gaviti?**

Gaviti is user friendly and very useful to my team. I really like the fact that we can customize it based on our needs. Noa our support manager is very nice and helpful.

**What do you dislike about Gaviti?**

NA, already mentioned in the pThings that you can improve to help us are

1. improved monthly forecasting data on invoice level and showing amount (up to 3 months)
2. more accurate dso rate based on average customer payments (average days of invoice settled)
3. option to either send a link or PDF copy of invoices to customer
4. Invoice should be named as the invoice number even if we download it per customer (or multiple).revious review

**What problems is Gaviti solving and how is that benefiting you?**

Gaviti helped us automate our collections process. Saves a lot of our time reaching out to customers. I'd like to see a feature when we can read customers email in gaviti too.

**Official Response from Sarah Hein:**

> Hello,

We are glad you find Gaviti user friendly and that it is helping you address real business needs. However it seems that there are some gaps and concerns which we want to address here.

To improve monthly forecasting you can click on each column in the relevant graph and see all of the relevant data filters.

When it comes to calculating DSO, please be aware that Gaviti provides both BPDSO (Best Possible DSO) and DSO (Days Sales Outstanding) to help businesses track receivables efficiency. Our DSO calculation follows industry-standard formulas, factoring in outstanding invoices and total sales over a given period based on the data that the customer provides to Gaviti.

We take pride in providing our customers with flexibility and options and we have the ability to send link or PDF copies of invoices to customers built in.

We understand where it is frustrating when invoice names don’t match the invoice number, after all that is why we have invoice numbers, to avoid confusion. This is the default in Gaviti however some of our customers have other naming conventions that they use instead which we help them set up. 

If you are not sure about any of the above explanations, please reach out to your dedicated Customer Success Manager. Noa will be happy to hear from you!

We are happy that your overall experience with Gaviti has been positive. Thank you for taking the time to leave a review. 

  ### 30. Easy, Quick and Effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beverley  T. | Finance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about Gaviti?**

The dashboards give great viusuals and its easy to use

**What do you dislike about Gaviti?**

I havent come across any thing I disike about Gaviti yet!

**What problems is Gaviti solving and how is that benefiting you?**

Keeping ontop of us chasing debtors for overdue invoices, workflows are all set up automatically and it takes away a lot of the time consuming emails we use to send manually

**Official Response from Sarah Hein:**

> Hi Beverley -  We are glad that Gaviti is helping your team. Thank you for taking the time to leave a review. 

  ### 31. Ease

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2024

**What do you like best about Gaviti?**

My feelings towards Gaviti are the same still a great website.

**What do you dislike about Gaviti?**

Still the same there is nothing that I would change.

**What problems is Gaviti solving and how is that benefiting you?**

It makes it easier to reach properties about their outstanding invoices.

**Official Response from Sarah Hein:**

> Thank you for taking the time to share your positive experience with Gaviti! We're thrilled to hear that you find our platform both easy to use and detailed, as we strive to provide an intuitive and comprehensive solution for our users.

If you ever need anything, please don't hesitate to reach out to your dedicated customer success manager. 

Thank you for taking the time to write a review. 

  ### 32. Cool and easy using

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 01, 2025

**What do you like best about Gaviti?**

It helps me to keep my payments posted on time.

**What do you dislike about Gaviti?**

Sometimes services are a little slow but just a few occasions.

**What problems is Gaviti solving and how is that benefiting you?**

Invoices are easy to see, and reports are useful.

**Official Response from Sarah Hein:**

> We’re so glad to hear that Gaviti helps you keep your payments posted on time and that you find the reports useful. Ensuring a smooth experience with clear visibility is exactly what we aim for.

We also appreciate your note about occasional slow service—our team is growing in order to work on this!

Thank you for taking the time to leave a review. 

  ### 33. Effortless Invoice Automation with Clean, Well-Documented Endpoints

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about Gaviti?**

They have clean and well documented endpoints that helped automate invoice follow up’s, reminders and payment tracking without much of a manual work.

**What do you dislike about Gaviti?**

No dislikes for now, as I liked the platform a lot.

**What problems is Gaviti solving and how is that benefiting you?**

Their A/R operations while maintaining flexibility in their tech stack.

  ### 34. Optimizer and user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anel  Q. | Cash Application Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2025

**What do you like best about Gaviti?**

The fact that we can automate payments and we can download reports that are easy to read.

**What do you dislike about Gaviti?**

So far, everything has been very helpful.

**What problems is Gaviti solving and how is that benefiting you?**

Potential cash misapplications, better control of customers accounts and easier reports for sending to our customers and our own interpretation.

**Official Response from Sarah Hein:**

> We're thrilled to hear that Gaviti’ has made a positive impact on your organization. It's great to know that you find our reports easy to interpret and valuable for both internal use and customer communication.

It’s encouraging to hear that everything has been helpful so far — we’re committed to continuously improving your experience and providing even more value in the future! Thank you for taking the time to write a review.

  ### 35. Great for invoice & client management

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Gaviti?**

I use Gaviti to review and approve invoices before they are sent to customers, and that workflow is quite easy. I enjoy having a client specific dashboard for all invoices. It's simple and easy to understand an account's payable status at any given time. So far so good!

**What do you dislike about Gaviti?**

My capabilities are intentially limited as a user, so no downsides at this time. It works for my intended use.

**What problems is Gaviti solving and how is that benefiting you?**

It is managing invoice approval and correspondence.

**Official Response from Sarah Hein:**

> We're glad to hear that you're enjoying Gaviti’s intuitive workflows and the clarity our client-specific dashboards bring to invoice and account management. That’s exactly the kind of streamlined experience we strive to deliver. 

Regarding your comment about intentionally limited capabilities; One of Gaviti’s core strengths is the ability to configure user-level permissions with precision. Your access and capabilities are determined by the settings chosen by your A/R manager or administrator. This is part of our broader commitment to ensuring full control and governance over the A/R process—every user sees exactly what they need, and nothing more, to minimize risk and enhance operational efficiency. If you feel at any point that this is limiting, please speak to your manager.

Thank you for taking the time to leave a review.

  ### 36. Best platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2025

**What do you like best about Gaviti?**

Their automated reminders and their customizable workflows saved our teams hours of time.

**What do you dislike about Gaviti?**

Sometimes I need to export data to e cell , and it doesn’t support at times.

**What problems is Gaviti solving and how is that benefiting you?**

They give us the best control over cash flow and reduces lot of other issues. We do not have to chase invoices manually.

**Official Response from Sarah Hein:**

> Thank you for sharing your feedback! We’re delighted to hear that Gaviti’s automated reminders and customizable workflows have helped your team save significant time and streamline your collections process. It’s great to know that the platform is giving you stronger control over cash flow and reducing the burden of manually chasing invoices—exactly the kind of impact we aim to deliver.

We also appreciate you highlighting the challenges you’ve experienced with exporting data to Excel. Feedback like this is essential as we continue improving usability and ensuring every feature supports your workflow seamlessly. Our team is actively exploring enhancements to make data exporting more reliable and flexible. Thank you again for taking the time to share your experience and for helping us make Gaviti even better!

  ### 37. Best accounting program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** August 13, 2025

**What do you like best about Gaviti?**

They have powerful automation and workflow tools,they simplify AR and customer communication.

**What do you dislike about Gaviti?**

There is nothing to be disliked about Gaviti, they have been amazing.

**What problems is Gaviti solving and how is that benefiting you?**

They have robust AR automation also advanced filtering or partial payments visibility.

**Official Response from Sarah Hein:**

> Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that our automation and workflow tools are helping simplify your AR processes and customer communication. Your feedback is greatly appreciated by the whole team at Gaviti! Thank you for taking the time to write a review. 

  ### 38. Best for Automating Accounts Receivable with Smart AI Tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Gaviti?**

They have powerful automation ,they streamline collection workflows with smart triggers, reminders, and scheduling.

**What do you dislike about Gaviti?**

Nothing as such to dislikes, sometimes the performance is slow.

**What problems is Gaviti solving and how is that benefiting you?**

It tracks activity, payments, and communication history in one audit-ready interface.

**Official Response from Sarah Hein:**

> Thank you for your positive feedback! We’re thrilled to hear that Gaviti’s automation, smart triggers, reminders, and scheduling tools are helping you streamline your collections process.  We appreciate your note on performance speed — even though it’s occasional, we take every comment seriously and are continuously working to ensure a smoother, faster experience for all users.

Thank you for taking the time to leave a review!

  ### 39. The best app I've used.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2025

**What do you like best about Gaviti?**

It is Friendly user; you can easily find the information that you need.

**What do you dislike about Gaviti?**

It is loading sometimes but not most of the time.

**What problems is Gaviti solving and how is that benefiting you?**

It is very helpful because it will notify you whenever the account is past due.

  ### 40. Gaviti is Overall a Great Tool that Fits Our Current Needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about Gaviti?**

The ease with which one can build workflows and adjust notifidaiton cadence.  It's dependable to send notifications at the cadence for which it is sent.  It's helped us to get client feedback much earlier when an invoice may be incorrect for one reason or another.  Also, it's very easy to alter the content of the notifcations.  Integration was lengthy, but that was primarily due to issues unique to our business.

**What do you dislike about Gaviti?**

Although a great invoice notification tool, it doesn't work well as complete collection software.  It's rather clunky when trying to prioritize accounts for manual work (calling, reviewing, etc.) efforts.  We use it only as a notification tool and have elected to prioritize our work efforts outside of Gaviti.  Customer support is sometimes a challenge due to the time difference, as Gaviti is in Israel and we are in the U.S.

**What problems is Gaviti solving and how is that benefiting you?**

It has helped reduce our overall outstanding AR and to catch problem invoices much earlier.

**Official Response from Sarah Hein:**

> We're delighted to hear that our platform has positively impacted your accounts receivable processes and improved your customer communication! 

We acknowledge your concerns regarding the challenges faced in using Gaviti as a comprehensive collection tool, particularly in prioritizing accounts for manual interventions. Prioritizing accounts is indeed a core functionality of Gaviti, aimed at optimizing collection efforts. To address this, we recommend scheduling a session with your dedicated Customer Success Manager. They can provide personalized guidance and demonstrate more efficient methods to utilize Gaviti for account prioritization, ensuring the platform aligns closely with your specific needs.

We understand that time zone differences can sometimes pose challenges in real-time support interactions. Our customer success team is dedicated to serving our clients worldwide, and we're continuously exploring strategies to bridge any gaps caused by geographical and time differences. We are looking into this matter.

One thing to know about Gaviti, it gets better the more you use it. So thank you for sticking with us.

Thank you for taking the time to leave a review.

  ### 41. Gaviti is super user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** SHAYLA w. | Collection specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Gaviti?**

I love that it keeps track of my revenue.

**What do you dislike about Gaviti?**

I love everything about Gaviti would recommend to anyone

**What problems is Gaviti solving and how is that benefiting you?**

sending payment reminder to all my customers

**Official Response from Sarah Hein:**

> Thank you so much for the enthusiastic review! We're thrilled to hear that Gaviti is helping you keep track of your revenue and making it easier to stay on top of payment reminders. It’s great to know you’d recommend Gaviti to others — that kind of feedback means the world to us. 

Thank you for taking the time to leave a review.

  ### 42. Gaviti review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2025

**What do you like best about Gaviti?**

One of the biggest selling points is the automation of follow-ups and workflows. Finance teams often struggle with manual tracking and inconsistent outreach.

**What do you dislike about Gaviti?**

The real-time dashboards and detailed analytics help us show value quickly after implementation.

**What problems is Gaviti solving and how is that benefiting you?**

Gaviti has become a core part of how we help finance teams take control of their receivables process.

**Official Response from Sarah Hein:**

> Thank you for sharing your experience! We’re proud to be a core part of your receivables process and that we're helping your team stay consistent. Thank you for taking the time to leave a review. 

  ### 43. Very helpful AR tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Gaviti?**

Gaviti saves a ton of time by automating the AR process. It is so helpful that Gaviti automatically emails invoices and collection notices to our customers, so we don't have to do it manually.

**What do you dislike about Gaviti?**

The only thing I don't really like is the number of emails that I get for our special handling customers. Sometimes the past due reminders are a little much

**What problems is Gaviti solving and how is that benefiting you?**

The automated email process saves us so much time. We used to have to email invoices and past due notifications to our customers ourselves, but now Gaviti does it automatically and it saves us a lot of time each month.

**Official Response from Sarah Hein:**

> We are glad to hear that Gaviti is saving your teach so much time and that automation is going so well! 

Regarding the volume of emails for special handling customers, please be aware that the alerts you get a completely controllable by your admin. This is also true for the emails your customers received. Adjustments can be made to tailor the frequency and conditions of these notifications to better suit your preferences. If you need assistance with this customization, please don't hesitate to reach out to your dedicated Customer Success Manager, who is ready to help optimize your notification settings.​

Thank you for taking the time to leave a review. 

  ### 44. It is very simple yet effective to visit the site

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lyza P. | ACCOUNTS PAYABLE COORDINATOR, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Gaviti?**

Easy to access and all infomration iis complete

**What do you dislike about Gaviti?**

Hard to pay if you are paying abunch of invoices

**What problems is Gaviti solving and how is that benefiting you?**

payment

**Official Response from Sarah Hein:**

> We're glad to hear that Gaviti is helping with your payment processes. To make paying batches of invoices even more efficient, these time saver in mind: 

Auto-Pay: You can set up automatic payments, so funds are deducted from your customer's chosen payment method without manual intervention.

Saved Payment Methods: Once you save a payment method, there's no need for customers to re-enter their payment details each time—helping you move through invoice batches faster and with fewer clicks.

These enhancements are all part of our mission to streamline your accounts receivable processes and reduce friction at every step. 

Thank you for taking the time to leave a review.

  ### 45. They are intuitive and responsive account receivable management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2025

**What do you like best about Gaviti?**

Their dashboard is intuitive and I like how it gives clear visibility into overdue invoices.

**What do you dislike about Gaviti?**

Sometimes I need to export data and run custom reports.

**What problems is Gaviti solving and how is that benefiting you?**

Our collection process has become faster and more organized.

**Official Response from Sarah Hein:**

> We’re glad to hear you find Gaviti’s dashboard intuitive and helpful in giving clear visibility into overdue invoices.

You mentioned the need to export data and run custom reports — this is actually one of Gaviti’s advantages over many competitors. With Gaviti, you can easily export data and build custom reports tailored to your business needs. Even better, these reports can be saved directly on your dashboard, so you can quickly refer back to them at any time without rebuilding from scratch.

We’re happy to hear Gaviti has already helped make your collection process faster and more organized, it is what we pride ourselves on. 

Thank you for taking the time to leave a review.

  ### 46. Streamlined A/R collection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2025

**What do you like best about Gaviti?**

The customisation options for workflows and templates save a lot of manual work.

**What do you dislike about Gaviti?**

It worked smoothly once we configured while taking initial step.

**What problems is Gaviti solving and how is that benefiting you?**

We have reduced Manuel follow up’s improved our DSO.

**Official Response from Sarah Hein:**

> We’re so glad to hear that Gaviti’s customization options for workflows and templates are helping you save time and reduce manual work.

Regarding your note about the initial setup — you’re absolutely right. We intentionally put in the extra effort at the beginning of the onboarding process to ensure everything is configured properly. This way, once the foundation is set, it’s truly smooth sailing and you can focus on results rather than setup.

It’s wonderful to hear that you’ve already reduced manual follow-ups and improved your DSO with Gaviti, that's why we are here!

Thank you for taking the time to leave a review. 

  ### 47. Easy to use, one feature I'd like to see

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2025

**What do you like best about Gaviti?**

The system is easy to use, and make payments quickly.

**What do you dislike about Gaviti?**

I would like the ability to adjust the payment for an invoice, or have the invoice reflect early pay discounts that are offered by my suppliers.

**What problems is Gaviti solving and how is that benefiting you?**

The system makes it easy to make payments

**Official Response from Sarah Hein:**

> We're glad to hear that you find Gaviti easy to use and that it's streamlining your payment process.

Regarding invoice adjustments or early pay discounts, please note that all invoice content and modifications must be made directly within your ERP system. This practice is in place to ensure data hygiene and accuracy across your financial systems. Once updates are made at the ERP level, they will automatically be reflected in Gaviti, keeping everything in sync without manual intervention.

Thank you for taking the time to write a review.

  ### 48. Gaviti has been a great tool in keeping up with collections and balances

**Rating:** 5.0/5.0 stars

**Reviewed by:** Candice R. | Credit Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2024

**What do you like best about Gaviti?**

Invoices are attached when reminders are sent, credit are shown, appropriate persons are on email distribution list

**What do you dislike about Gaviti?**

gaviti does not recognize a if there is a credit and debit of the same amount, ocassionally update did not complete,

**What problems is Gaviti solving and how is that benefiting you?**

customers are aware of balance, days past due, due date, etc. Helps identify issues when customers receive and want to communicate about their account, assist in the overall collection process, sends invoices which customer may not have receieved previously, helps remind customers of upcoming due dates, provides a spreadsheet for reference, saves collection dept time and assist with reminders

**Official Response from Sarah Hein:**

> Hi Candice - We are so glad that Gaviti is saving you time and adding value. Communication is key and we pride ourselves on enhancing it. I just wanted to let you know that our system can easily display all credits and debts on an account.  Here is a link to a video that shows how to see this/set this up: https://help.gaviti.com/en/articles/8291174-introduction-to-gaviti

Thank you for taking the time to write a review. 

  ### 49. Easy to use with great information

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Gaviti?**

So easy to  use as well as getting all the information needed

**What do you dislike about Gaviti?**

I can't think of any downsides, I haven't had any issues

**What problems is Gaviti solving and how is that benefiting you?**

Keeping all the information I need and I am able to look at charts

**Official Response from Sarah Hein:**

> We're delighted to hear that you find Gaviti easy to use and a reliable source for all the information you need. Our platform is designed to simplify every aspect of the accounts receivable process and bring visibility and control to the function, so glad to hear this is happening! 

Your feedback is deeply appreciated and helps us continue to improve the full A/R experience for our users. Thank you for taking the time to write a review. 

  ### 50. Gaviti has been great to connect our Customers with their account & ability to pay.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Edward S. | Director of Credit, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2025

**What do you like best about Gaviti?**

Being a Credit Manager, I like being able to have visibilty on when our customers pay and know the customers have the visibility on their accounts.

**What do you dislike about Gaviti?**

The payment process seems to take a day or two longer than I like.

**What problems is Gaviti solving and how is that benefiting you?**

It solves the ability of customers being able to receive invoices, statements, & letters from EL.

**Official Response from Sarah Hein:**

> We’re thrilled to hear that Gaviti has improved visibility for both you and your customers, making account management more seamless.

We understand that payment processing times can sometimes take longer than expected. There are many factors that can impact the speed of payments, whether on the customer’s side or within other parts of the process. We’d love to explore potential solutions with you—please reach out to your dedicated Customer Success Manager, and we can discuss alternative approaches that might help streamline the process.

We appreciate your insights and your continued trust in Gaviti! 

Thank you for taking the time to leave a review. 


## Gaviti Discussions
  - [How does Gaviti identify which invoice takes priority in sending?](https://www.g2.com/discussions/41391-how-does-gaviti-identify-which-invoice-takes-priority-in-sending) - 1 comment

- [View Gaviti pricing details and edition comparison](https://www.g2.com/products/gaviti/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-07+12%3A14%3A54+-0500&secure%5Bsession_id%5D=255cc6e1-b825-4413-b964-4215c5513c0e&secure%5Btoken%5D=8d6a91fad0167ada92ad6a68ff56393a1c1d2876706dc3baed45db04d64cb82d&format=llm_user)
## Gaviti Integrations
  - [BlueSnap](https://www.g2.com/products/bluesnap/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [Priority ERP](https://www.g2.com/products/priority-erp/reviews)
  - [Q360](https://www.g2.com/products/q360/reviews)

## Gaviti Features
**Customer Credit**
- Credit Limits
- Credit History
- Credit Limits Adjustment
- Integration with Credit Rating Agencies
- Credit Limit Suspension
- Collection Agencies
- Accounting Integration
- Third-Party Integrations

**Reporting**
- Status
- Customer Credit
- History
- Sales Tax Management
- Activity Dashboard
- Customer Statements

**Document Management - Deduction Management**
- Analysis
- Repository

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Invoice Matching**
- Incomplete Payments
- Match Invoices and Payments
- Errors and Adjustments
- Cash Application

**Integrations**
- Accounting
- ERP
- CPM

**Collections**
- Partial Payments
- Disputed Transactions
- Personalized Customer Messaging
- Customer Profiles
- Electronic Payments

**Transactions**
- Credits
- Invoices
- Partial Payments

**Analytics**
- At Risk Customers
- Esimated vs Actual Receipts
- Collections Effectiveness
- Scaleability
- Artificial Intelligence
- Compliance Control
- Payment Collection
- In-House Collections

**Workflows**
- Approvals
- Bank Reconciliation

**Self Service**
- Customer Portal
- Financial Documents

**Agentic AI - Accounts Receivable Automation**
- Autonomous Task Execution

**Agentic AI - Credit and Collections**
- Autonomous Task Execution
- Multi-step Planning
- Adaptive Learning

**AI - Accounts Receivable**
- Generative
- Responses
- Predictive Analytics

**Additional Functionality**
- Reporting & Statistics
- Customizable Reports
- Generative AI
- Expense Tracking
- Data Import/Export
- Real-Time Data
- User Management
- ACH Payment Processing
- Invoice Processing
- Billing & Invoicing
- Alerts/Notifications
- AI Copilot
- Contact Database
- Aging Tracking
- Purchase Order Management
- Audit Trail
- Discount Management
- General Ledger
- Document Management
- Receivables Ledger
- Recurring/Subscription Billing
- Multi-Currency
- Workflow Management
- Credit Card Processing
- Task Management
- Customizable Templates
- Forecasting
- Cash Flow Management
- Self Service Portal
- Reminders
- Check Processing
- Receipt Management
- Overpayment Processing
- Financial Management
- Third-Party Integrations
- Payment Collection
- Approval Process Control
- API
- Profit/Loss Statement

**Additional Functionality**
- Real-Time Updates
- Compliance Management
- Activity Dashboard
- Auto-Dialer
- Credit Card Processing
- Payment Plans
- Automated Scheduling
- API
- Workflow Management
- Activity Tracking
- Multi-Currency
- Multiple Payment Options
- Callback Scheduling
- Generative AI
- Business Process Automation
- Email Templates
- Historical Reporting
- Multi-Channel Communication
- Data Import/Export
- Invoice Management
- Reporting & Statistics
- Transaction Management
- Multiple User Accounts
- Risk Assessment
- Customizable Templates
- AI Copilot
- Alerts/Notifications
- Client Management
- Contact Management
- Automated Notices
- Call Recording
- User Management
- Real-Time Analytics
- Credit Reporting
- Search/Filter
- Commission Management
- Borrower Management
- Template Management
- Customizable Reports
- Monitoring
- Reminders
- Real-Time Reporting

## Top Gaviti Alternatives
  - [Quadient Accounts Receivable](https://www.g2.com/products/quadient-accounts-receivable/reviews) - 4.4/5.0 (154 reviews)
  - [Tesorio](https://www.g2.com/products/tesorio/reviews) - 4.7/5.0 (240 reviews)
  - [Invoiced](https://www.g2.com/products/invoiced/reviews) - 4.5/5.0 (398 reviews)

