--- title: Gaviti Reviews meta_title: 'Gaviti Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 190 reviews by the users' company size, role or industry to find out how Gaviti works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 190 scale: '5' date_modified: '2026-08-07' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # Gaviti Reviews **Vendor:** Gaviti **Category:** [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable) **Average Rating:** 4.4/5.0 **Total Reviews:** 190 ## About Gaviti Gaviti is an AI-powered accounts receivable automation platform that helps B2B companies streamline their invoice-to-cash cycle. It centralizes collections management, cash application, credit risk, disputes, and customer communications, replacing manual spreadsheets and scattered emails with a unified, efficient workflow. Gaviti is the only platform offering a B2B payment portal with zero-fee ACH and streamlined communication included in every subscription, enabling faster, frictionless payments at no extra cost. The platform is ERP-agnostic and connects with any ERP or business system—including proprietary or homegrown solutions—providing unmatched integration flexibility. AI-driven cash application improves accuracy and dramatically reduces reconciliation time. Automated workflows ensure timely reminders, escalations, and task management. The Collector Workspace offers full visibility into aging, communication history, promises to pay, and collector performance. With built-in credit tools, dispute workflows, customer self-service, and real-time analytics, Gaviti gives finance leaders everything they need to run a predictable, scalable, and efficient A/R operation. ## Gaviti Pros & Cons **What users like:** - Users appreciate the **ease of use** of Gaviti, valuing its clear interface and seamless functionality. (68 reviews) - Users appreciate the **collections efficiency** of Gaviti, noting significant improvements in timeliness and streamlined accounts receivable processes. (40 reviews) - Users value the **automation capabilities** of Gaviti, significantly simplifying invoice management and enhancing overall cash flow efficiency. (35 reviews) - Users value the **real-time visibility of invoices** with Gaviti, enhancing efficiency and teamwork in payment tracking. (33 reviews) - Users appreciate the **great visibility** provided by Gaviti, making it easy to use and enhancing their experience. (27 reviews) - Time-saving (26 reviews) - Tracking (23 reviews) - Features (22 reviews) - Users value **automated reminders** from Gaviti, significantly reducing time spent on invoice follow-ups and enhancing productivity. (21 reviews) - Efficiency (20 reviews) **What users dislike:** - Users note that Gaviti has **slow performance** , particularly when handling large amounts of information or during login. (20 reviews) - Users find the **limited customization** options for reporting hinder their efficiency and overall experience with Gaviti. (18 reviews) - Users find **missing features** like limited filter functionality and lack of project-level contact storage frustrating. (18 reviews) - Users desire **more advanced reporting options** in Gaviti for better financial insights and management reviews. (16 reviews) - Users find **poor reporting** in Gaviti, leading to challenges in payment tracking and data confidence issues. (16 reviews) - Users report **integration issues** with Gaviti, experiencing slowdowns and complications due to complex system interactions. (14 reviews) - Users often face **invoicing issues** due to site lag and difficulties in managing multiple invoices efficiently. (14 reviews) - Users find Gaviti's **limited functionality** particularly frustrating, especially with its mobile experience and complex interface. (14 reviews) - Limited Flexibility (11 reviews) - Poor Navigation (11 reviews) ## Gaviti Reviews ### 1. Gaviti **Rating:** 4.5/5.0 stars **Reviewed by:** Yamit R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Gaviti?** It saves valuable time and is scheduled according to the customer's needs. **What do you dislike about Gaviti?** Less like the interface to the Priority. **What problems is Gaviti solving and how is that benefiting you?** Saves me valuable work time and the automation saves mistakes **Official Response from Sarah Hein:** > We are glad that Gaviti is saving you time, reducing errors, and helping you meet your customers' needs. We are always working to improve our product and the interface is no exception. If you have a specific suggestion for how to improve, please feel free to reach out to your customer success manager. Of course you should watch our for our quarterly product updates. Thank you for taking the time to write a review for us. ### 2. A perfect solution for customer debts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Gaviti?** Option to create automatic emails with open invoices sent to customers regularly **What do you dislike about Gaviti?** Creating a process by yourself is a bit complicated. But there is always an answer and help from Gaviti. **What problems is Gaviti solving and how is that benefiting you?** Most customers pay on time thanks to the automatic emails. **Official Response from Sarah Hein:** > Thank you for the very nice review. We are glad that you have been successful in automating your dunning processes. As you said, we are always here to help with everything you need. In fact we are about to add some new helping tools right in the platform. ### 3. Gaviti has allowed us to streamline our collections process by automating the process. **Rating:** 5.0/5.0 stars **Reviewed by:** Craig H. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Gaviti?** What we find most helpful is developing flexible workflows that automate many redundant and manual emails in the collection process. **What do you dislike about Gaviti?** We were disappointed in the lack of merchant service providers. The only provider available unfortunately was charging too much to allow us to use these functions. **What problems is Gaviti solving and how is that benefiting you?** With over 10,000 customers, Gaviti ensures we can stay in constant communication, which we couldn't do manually. ### 4. Increased efficiency in our receivables team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Gaviti?** Gaviti has been a boon to our receivables team. The dunning communications are precise and efficient and can be relied upon. Implementing this system has removed a great deal of the human oversight inherent in our manual processes. We've also seen increased engagement from our customers, which has helped strengthen those relationships. **What do you dislike about Gaviti?** Initial issues with ERP integration led to some delays in rollout. Addressed and resolved through diligent work with the CS rep **What problems is Gaviti solving and how is that benefiting you?** - reduction in days outstanding - better communication with our customers ### 5. Easy and Useful **Rating:** 5.0/5.0 stars **Reviewed by:** Charlene N. | Credit Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Gaviti?** very easy to use, update and put clients on pause if required. **What do you dislike about Gaviti?** Having to set up templates to go out to clients **What problems is Gaviti solving and how is that benefiting you?** sending out early reminders clients and I am than able to focus on older outstanding invoices to get resolved for payment ### 6. Great to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Gaviti?** We are in the implementation phase of the project. Our rep has been great in helping us understand the system. **What do you dislike about Gaviti?** We've had issues getting the reports formatted correctly from our ERP system. Our rep has been great in working with our limitations. **What problems is Gaviti solving and how is that benefiting you?** We hope to increase our incoming cash flow. ### 7. Functional **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Gaviti?** Gaviti is great for the workflow automation **What do you dislike about Gaviti?** It is not a one stop shop for AR - there is no worklist/task list option - it does not make sense to use it for collections at a customer account level. **What problems is Gaviti solving and how is that benefiting you?** N/A **Official Response from Ilan Hertz:** > Thank you for taking the time to leave a review and for your honesty. We value all feedback from our clients, and we are always striving to improve. We apologize for any inconvenience you may have experienced with the task list option in Gaviti. We do indeed have a task management tool within the platform, located under "My Actions." This tool allows users to create internal tasks and reminders, as well as assign them to team members in order to automate the collection process. It is possible that this feature was not clearly explained during training, and for that we apologize. We would be more than happy to give you a demonstration and find a solution to meet your needs. Please don't hesitate to reach out to your Gaviti customer success manager directly or email support@gaviti.com if you have any further questions or concerns. Thank you again for your review and we hope to have the opportunity to serve you better in the future. ### 8. Gaviti review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Gaviti?** Dunning messages and ability to create workflows **What do you dislike about Gaviti?** Slight confusion and difficulty in creating the workflows **What problems is Gaviti solving and how is that benefiting you?** AR communication and collaboration with coworkers ### 9. Great Software; User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Marquell H. | Assistant Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2021 **What do you like best about Gaviti?** I love the ease of being able to automatically generate email reminders to our customers regarding their invoices and payment due dates. Whether it's due today, due in 7 days, or past due. It's helping us stay on top of things a lot easier and saves us some time. I also love being able to stop communications on an invoice or customer for whatever reason and being able to provide the explanation as well as sending myself and manager email reminders that we paused an invoice so that we don't forget to resume all communications. It also helps that everything is in real time. As soon as we apply a payment or credit to an invoice in our accounting system it's no longer shown in Gaviti and there is nothing for us to do any further. Updating email wording and format that is being sent to the customer is also a breeze. If I have any questions the Gaviti team is really friendly and ready to assist me with whatever I need. I highly recommend Gaviti. **What do you dislike about Gaviti?** I don't haven't found anything that I disliked or didn't find helpful. **Recommendations to others considering Gaviti:** My recommendation is that it's definitely worth looking into. Since using the product things have been a lot better and easier to keep up with. If your are looking to save time and make process improvement then you have read the right review. **What problems is Gaviti solving and how is that benefiting you?** I am no longer sending manual statements or email communications regarding past due invoices. The customers are responding a lot quicker and willing to send in payments or request any information they may have missed. The relationship between our company and our customers have gotten much better. Keeping our Sales team informed on the emails as well help. They are able to learn the customer status before placing another order. My manager and I are able to keep up with email communications at the same time, without me having to ask if he spoke with someone or him asking me did I stop the email communications. We are able to see everything. Pausing an invoice helps when researching issues or credits that need to be generated. That way the customer isn't receiving any unnecessary information while we are researching their inquiry or waiting for a payment to be received. ### 10. Gaviti does its main purpose very well and is very user friendly. Few small features for enhancement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2021 **What do you like best about Gaviti?** User friendly, beautiful, and fast interface. Approachable customer support that will guide and assist you along the way to implementation. Quick overview on the status of the receivables thru the use of the dashboard modules like Total Accounts Receivable, Customer Ranking based on sales and also the delinquent ones, and Invoice details. Whenever we require a customization and new feature, Gaviti will educate us whether this addition will be beneficial or not and explain further to justify their actions. **What do you dislike about Gaviti?** Limited back-end maintenance for Admins such as custom field creation, Invoice report table column header name, contents of the quick response links from the email template. Needs customization on the pre-made templates like invoice report and quick response. Excel file used on manual database uploading needs to be a certain cell format for the values to be uploaded. **Recommendations to others considering Gaviti:** Admin maintenance needs more control over the Gaviti platform. Some admin maintenance features, like custom field maintenance (adding and removing) needs to be email over to Gaviti before being implemented. Flexibility on the database excel file data formats when being uploaded to Gaviti. **What problems is Gaviti solving and how is that benefiting you?** Sending Statement of Account emails to clients automatically. Communicating with clients regarding their Accounts Payables, overdue invoices, and invoices that will soon be due. Having the client communication automated will greatly reduce workload on people tasked with communicating with our clients regarding their balance due to the high volume of emails and clients that we communicate with every business day. ### 11. A Great approach to AR as well as great people to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** douglas h. | Corporate IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Gaviti?** The quick support. Anytime we have any issue they are very quick to respond and give a helping hand. We also really do like to website. It gives to a nice overview of your current AR. If you need more detail you can drill down but the overview is very nice. The next best part is the automatic emails that get sent out by the system. This is a much better solution the manual emailing to our customers. **What do you dislike about Gaviti?** The setup was a little difficult. This was the first time doing this type of setup so I am sure that was part of it. I can't say enough good things about how involved they were in helping us get it setup and ensuring it worked. It was just a little more difficult than expected but nothing we couldn't handle with their help. I wouldn't say there are any downsides to using Gaviti. **Recommendations to others considering Gaviti:** Make sure to be very thorough as far as what you expect out of the program with them ahead of time. This will make the setup go much smoother rather than figuring out additional things you would like after the fact. **What problems is Gaviti solving and how is that benefiting you?** We were having a tough time keeping up with all of our AR. With multiple clients and and older ERP system is became more difficult. Gaviti and solved that issue for us. Now we have an all in one web based system that gives us all of the tools we need. ### 12. Gaviti has changed the way we look at AR **Rating:** 5.0/5.0 stars **Reviewed by:** Anita H. | Corporate Finance Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Gaviti?** I like the visibility I get into our AR with Gaviti. I can take a high level picture on the dashboard or I can drill down into customers or invoices or specific aging buckets. Having the system distribute our invoices to our customers and send timely reminders has improved our DSO by 6 days. This has been invaluable as our sales have increased at an unexpected pace coming out of the pandemic shutdown. The implementation was painless, fast and efficient, and they are continually upgrading and making changes to help the users with the system. **What do you dislike about Gaviti?** It is somewhat difficult to navigate the activity log and it would be nice to have an exception report so I could get to the issues more quickly. **Recommendations to others considering Gaviti:** If you have limited resources and need assistance with managing AR and collections, Gaviti is a great option. Don't put it off because you are unsure of systems integrations because the staff of Gaviti is great at helping work through the details and providing assistance with the connections. **What problems is Gaviti solving and how is that benefiting you?** We have a more consistent flow of information to our customers and can see issues to follow up on collections efforts or correct errors more quickly. I am no longer dependent on one person to see where our AR stands, and I did not have to add a person as our volume increased due to the workflows. **Official Response from Nissim Yves Ohayon:** > Thanks for the review Anita. Your feedback as always is valuable, and continues to provide our product with inspiration. To your point about managing exceptions in the notes taken on invoices and customers, I am pleased to announce that in the coming release in Dec 2020, your activity log page is getting a totally new design, complete with additional functionality that I am confident will address your concerns and provide you with greater flexibility. ### 13. Great tool for leverage lean resources **Rating:** 5.0/5.0 stars **Reviewed by:** Tim M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Gaviti?** Automated the follow-up with customers and notification to account managers. With a lean A/R departments, we prioritized larger receivables, but that left a high volume of smaller balances unattended most months. Gaviti changed that for us. Now we can reach every customer (at least those we choose) . The tool provides statements (very positive for the customers), but also fills the gap of reaching lower balance past due customers. We have seen past due balances drop. **What do you dislike about Gaviti?** There is not much we do not like about Gaviti. One challenge is we must carefully manage notifications for certain customers. Some feel "pestered" by all the emails. Since they are good payers, we have to change settings to reduce the number of notifications for these. This takes extra time, but well worth the effort for customer satisfaction. Even though we don't like having to do this, it is still a great plus that Gaviti gives us the option. So even something we don't like is better than the alternative. **Recommendations to others considering Gaviti:** This is a must-have tool for businesses with high volume of collections/customers that wish to leverage lean staffing. The tool highly effective, and saves a great deal of time otherwise spent on the phone and sending emails. **What problems is Gaviti solving and how is that benefiting you?** We have a lean A/R staff. Reaching a high volume of past due customers, while still going after the largest balances is a challenge. In the past few years, customers seem to be paying slower, but we were unable to efficiently reach them. Also, our accounting system did not have an efficient way to send statements. It is very manual and VERY time-consuming. Gaviti fills the gap well. Now we can reach slow paying customers and provide routine statements to all customers without burdening existing staff. As a result, we have seen past due balance drop significantly, and customers now reach out to us when they are missing invoices BEFORE becoming past due. This is a huge win that would not be possible for us without Gaviti. **Official Response from Yan Lazarev:** > Hi Tim, Thank you for the review. Gaviti has full flexibility on how to engage the customers and each client or group of clients can get a unique dedicated WF. For clients that have multiple reminders to go on the same day, we have an option to unify them into a single reminder that mentioned all the open invoices. If the client has tons of overdue invoices, they will get more follow-ups. I'd suggest reducing reminder recurrence while creating reminders that mention all open items (and attach all files). This way there are fewer touchpoints but the client is engaged about all outstanding items. Please contact us at support@gaviti.com to get assistance doing so. ### 14. Easy access and implementation. The work-flow is well designed and work perfectly for our needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Hugues C. | CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2021 **What do you like best about Gaviti?** Easy to navigate, to exchange internally and externally. Able to leave notes for review. Can either pause the invoice or the customer. The dash board is very useful and give directly the main information. **What do you dislike about Gaviti?** So far, nothing in particular. There're new features that are interesting but not fully available depending on the version / contract. **What problems is Gaviti solving and how is that benefiting you?** Gaviti helps to reduce the DSO by sending all the reminder to the customers. Our main issues before using Gaviti was to gather the invoices, statement and send the email. These steps were time consuming and hard to keep track record of the reminder. And Gaviti solve our problem. ### 15. Gavati has been a very easy product to implement and use. **Rating:** 5.0/5.0 stars **Reviewed by:** Krista L. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Gaviti?** The best feature for our organization is are the email templates and auto-send feature. This has saved us a tremendous amount of time, this can now be spent in value creation and not so much administrative activities. **What do you dislike about Gaviti?** The only negative I could think of is price, the product is a bit more expensive than others on the market. BUT I feel the value Gaviti provides is far above the other applications we reviewed. **What problems is Gaviti solving and how is that benefiting you?** It was taking a lot of time to manually write emails to each client reminding them of a past due invoice. With Gaviti, the emails go out automatically and with the details clients need (invoice #, amount, and even statements). The increase in collection email response rates was exponential. ### 16. Web-based software with responsive and quick customer support. **Rating:** 4.5/5.0 stars **Reviewed by:** Rob K. | Sr. Product Manager, eASIC, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2020 **What do you like best about Gaviti?** The fast customer support. Whenever we've a problem, they react quickly and offer assistance. We like the site, also. This gives your present AR a great introduction. You are able to drill down in case you require more detail, although overview is reasonably good. The second point about the method is the automatic e mails. This's a far better method to send out our customers hand email. **What do you dislike about Gaviti?** The arrangement was a little hard. It was the first-time this kind of installation is completed, so I am certain it was included. I cannot say enough great stuff about precisely how they helped us established it up so it proved helpful. It was a little tougher than anticipated, but we could not deal with anything with the help of theirs. No drawbacks to utilize gaviti, I would not say. **Recommendations to others considering Gaviti:** Ensure you're very comprehensive with them in advance of everything you expect from the program. Rather than determining extra conditions, you'd love to create the setup a lot smoother. **What problems is Gaviti solving and how is that benefiting you?** We'd a tough time always keeping all of AR up. It's become more challenging with many customers and the older ERP process. For us, Gaviti and solved the issue. So now we've a web based system all-in-one giving us all essential tools. ### 17. An integral part of our collections strategy. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2020 **What do you like best about Gaviti?** Gaviti helps us contact a large number of customers and create workflows to be as effective as possible in order to be as effective as possible. It allows us to focus on the more complicated scenarios without having to send routine generic e-mails. By using Gaviti we are keeping our DSO under control when facing ever-increasing level of customers. It allows us to scale up without having to spend more resources on handling these extra invoices every month. The user interface is always improving and the customer success team and product team proactively reaches out for feedback and to inform us of improvements. The ability to see if a customer has received and read e-mails as well as the ability to download this data for analysis means we are focusing to reach all our customers. **What do you dislike about Gaviti?** Inability to specify the contact details on the invoice level. **What problems is Gaviti solving and how is that benefiting you?** Contacting customers with open invoices. Decreasing our DSO. Identifying customers where we need to escalate sooner. **Official Response from Nissim Yves Ohayon:** > Thanks for your brilliant review and feature request. I have checked with product and your request to have contact details at the invoice level is heard and now on the roadmap. ETA is Jan 2021. Contact your client success manager for details. ### 18. Gaviti is a powerful, flexible platform you can tailor to your company's unique needs **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin H. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2021 **What do you like best about Gaviti?** My favorite feature is that communications have become automatic - I don't need to manually email dozens and dozens of clients. **What do you dislike about Gaviti?** I haven't utilized the analytics too much, and I think the logic/rules for setting up workflows could potentially be overwhelming for some users if they're not familiar with the concepts. **Recommendations to others considering Gaviti:** Do it! **What problems is Gaviti solving and how is that benefiting you?** Solving the problem of tedious work with customer outreach by automation, and have realized a significant reduction in time spent on AR duties **Official Response from Nissim Yves Ohayon:** > Thanks Kevin for your brilliant review! Hopefully, you are enjoying the newly enriched dashboards too. ### 19. Sr. Accountant **Rating:** 4.5/5.0 stars **Reviewed by:** Austin H. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2020 **What do you like best about Gaviti?** The ability to customize follow in the workflows. This product gives us much more time as a team with even better output in our collections. **What do you dislike about Gaviti?** making the import from the system easier. there is not a lot to dislike, great tool that is simple to use. **Recommendations to others considering Gaviti:** do it! Great tool and gives back time to your team to do other things. **What problems is Gaviti solving and how is that benefiting you?** sending reminder emails to clients for late or upcoming payments. We have been able to get time back as gaviti sends these emails and we just review where the accounts are at. our collection process has great improved. Lowering our days of sale ### 20. Gaviti~ Highly recommended to provide a clear picture about a company's receivables. **Rating:** 4.5/5.0 stars **Reviewed by:** Vicki P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Gaviti?** The system is very user friendly and quite descriptive. In addition, the staff is super helpful and replies to inquiries quickly! The dashboard provides a lot of information and I can see what I've accomplished **What do you dislike about Gaviti?** Occasionally the way that the screens are set up, things are limiting. For instance if you enter a note, you cannot edit is once it's saved. In addition, when upgrades are done, we've seen glitches happen where notifications are sent or the wording has been changed. **What problems is Gaviti solving and how is that benefiting you?** The charts that Gaviti has available makes the status of our receivables very clear so that we can share the information throughout the company. Everyone is informed about how past due invoices are in their specific region. A benefit is that we can always make a request to have a feature added. **Official Response from Nissim Yves Ohayon:** > Thanks for wonderful review Vicki! As always, your feedback is regarded as guidance for future developments. Stay tuned for the AP Assistant, which will be a game changer in terms of getting additional engagement with your clients' AP departments and further enrich the note taking and note tracking capabilities. ### 21. I am the Staff Accountant/AR -- I conduct the daily collection process for our company. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeanny B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Gaviti?** I feel it is a great product. It allows me to focus on the most critical accounts and allows me to set alert/reminders. In addition, generate collection spreadsheets. **What do you dislike about Gaviti?** Nothing. I truly feel it has made a difference. When we implemented this program, we had 160 customers who were past due. We are not at 40. **What problems is Gaviti solving and how is that benefiting you?** Collection. It sends my customers payment reminders on past due invoices, which saves me time. I just have to conduct follow-up emails for those who are not responding. **Official Response from Nissim Yves Ohayon:** > Thanks Jeanny! Great to see your comments here. Amazing results too: 75% reduction of overdue clients, and all that happening in the midst of the global pandemic?! Thanks for sharing. ### 22. Gaviti helps us on a day to day basis with our collections efforts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Gaviti?** - The automated emails and flexibility to establish different workflows - The self reminders that I can set to send to my own inbox on a specific given time and date - The clear overall view of our collections process - The friendliness and openness of Gaviti's team to work with us on improving the product **What do you dislike about Gaviti?** - I can't move back and forth from the customer view to the invoice view - I don't have the option to create parent accounts and assign different contact details for different departments within the customer's company **What problems is Gaviti solving and how is that benefiting you?** The biggest problem that Gaviti helps me to solve is reaching out to each and every customer, and notifying them about the overdue invoices ### 23. Great experience so far, makes everything so much more organized. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Gaviti?** I like that everything is in once place for all clients and that we can add notes at the customer or invoice level. **What do you dislike about Gaviti?** Credit memos are not counted in the aging buckets, but I've been told this will be resolved soon. Also, notes can not be deleted if inaccurately placed on the wrong invoice/client. **Recommendations to others considering Gaviti:** It is a great tool to use for collections! **What problems is Gaviti solving and how is that benefiting you?** We are reaching all clients much sooner regarding past due payments. Before, my small team was focusing on the larger past due balance clients only and not always getting to the smaller balances. It just helps my team be much more organized and stay on top of our clients. ### 24. Great way to track billing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Gaviti?** Gaviti provides a concise view of our delinquent invoices. It provides a notes log which has been helpful when tracking follow-up on past due invoices. **What do you dislike about Gaviti?** I do not have any downsides to using. The only previous detractor was the inability to pull the PDF with proper formatting, but that has been corrected! **Recommendations to others considering Gaviti:** I would advise that all tracking is added to the notes. We have multiple users and having the notes to reference has been highly helpful. **What problems is Gaviti solving and how is that benefiting you?** We have been able to better track and log communication with each client and what efforts have been made to get payments current. The rate at which we are promptly collecting has increased since we started using. **Official Response from Nissim Yves Ohayon:** > Thanks for your review! Great to hear that your request was readily addressed. 😊 ### 25. Review of Gaviti **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2021 **What do you like best about Gaviti?** The dashboard is very informative and is easy to navigate to keep up to date to manage open invoices that have been outstanding for quite some time. **What do you dislike about Gaviti?** Sometimes it is hard to find the invoice I am looking for **What problems is Gaviti solving and how is that benefiting you?** Managing open invoices. Reduces timescale for open invoices and any issues are addressed as early as possible with the client. ### 26. Gaviti **Rating:** 5.0/5.0 stars **Reviewed by:** Manoj K. | Financial Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Gaviti?** Very intuitive software. Extremely competent support staff . Our finance team have been able to cut down the outstanding due to less than half in a very short time after implementing Gaviti, Great product **What do you dislike about Gaviti?** Not much. They have been implementing new features periodically. **What problems is Gaviti solving and how is that benefiting you?** Out finance team have been able to cut down the outstanding due to less than half in a very short time after implementing Gaviti **Official Response from Nissim Yves Ohayon:** > Thanks Manoj! Stay tuned - more great enhancements to help you to continue to drive your collections KPI are coming your way before the end of this year. ### 27. Easy to use tool to manage your AR **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2021 **What do you like best about Gaviti?** Easy to implement and easy to learn and use **What do you dislike about Gaviti?** Not much comes to mind, it was the right fit for our org **What problems is Gaviti solving and how is that benefiting you?** Gaviti has made invoice management really simple for our small finance team, allowing the team to focus on other things without A/R suffering. ### 28. Great tool for time saving and organization. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Gaviti?** My favorite part of Gaviti is how organized everything is. Gaviti is so well laid out. It is simple enough for a novice to come in and understand how to move through it. Very intuitive. **What do you dislike about Gaviti?** I would like to be able to send batches of invoices instead of downloading and sending each individually. **What problems is Gaviti solving and how is that benefiting you?** Gaviti makes it so much easier to see and collect on over dues invoices. From the dashboard we can see exactly where we need to focus our time. Everything is in one place. ### 29. Easy to use and gives helpful insight to the collection status. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2020 **What do you like best about Gaviti?** The ability to nudge the clients for delinquent payments automatically. **What do you dislike about Gaviti?** The fact that I need to manually stop the automatic emails if the client replied that the invoice has been paid. **Recommendations to others considering Gaviti:** Always review the workflows on ongoing basis. **What problems is Gaviti solving and how is that benefiting you?** It saves me time to send reminder emails to clients. ### 30. Great. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2021 **What do you like best about Gaviti?** I like how easy it is to access all the tabs and information. **What do you dislike about Gaviti?** The ability to navigate the softrware. having more tabs. **What problems is Gaviti solving and how is that benefiting you?** It is easy to access the customers information. ### 31. Great Program! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Gaviti?** Takes the headache out of collections, consistently sends the invoices to customers. No more hassle for me! **What do you dislike about Gaviti?** I would like to be able to reset the system on an old invoice, so that it can start again. **What problems is Gaviti solving and how is that benefiting you?** collections have improved ### 32. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2021 **What do you like best about Gaviti?** I like have reminders sent automatically. **What do you dislike about Gaviti?** Not sure. Just now getting started using the program. **What problems is Gaviti solving and how is that benefiting you?** I am able to put notes on the account in one place. ### 33. Very easy to navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2021 **What do you like best about Gaviti?** The graphics is what I like the best in it **What do you dislike about Gaviti?** Need to subscribe at any intro that is my dislike **Recommendations to others considering Gaviti:** Enjoy **What problems is Gaviti solving and how is that benefiting you?** Real time update ### 34. gaviti experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Gaviti?** user interface is fairly smooth. AR picture all in one place. **What do you dislike about Gaviti?** Not sure it is synced with our AR. Creates questions about alignment. **What problems is Gaviti solving and how is that benefiting you?** AR past dues and exposure ### 35. Great collection improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2020 **What do you like best about Gaviti?** The feature that enables sending automated notifications. The user interface is very friendly. **What do you dislike about Gaviti?** At the beginning they had minor bugs which were solved. **What problems is Gaviti solving and how is that benefiting you?** Speeding out the collection information to 8 agents on a weekly basis consumed a lot of time. Invoices didn’t always reach financial department. E-Mailing the information helps a lot. ### 36. Gaviti initial review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Gaviti?** I like the automatic reporting on Sundays. It provides all the necessary information to start the week off on the right foot. **What do you dislike about Gaviti?** I do not have anything to report at this time. **What problems is Gaviti solving and how is that benefiting you?** It keeps everything on track for my sales and provides a great overview of where I am at on opportunities ### 37. Very easy to navigate and select preferred information **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Gaviti?** The payment reminders. All my accounts can be viewed in one area **What do you dislike about Gaviti?** The fact that my customers receive to many payment reminders almost daily **What problems is Gaviti solving and how is that benefiting you?** Have a real time view of AR status. Receivables have improved **Official Response from Nissim Yves Ohayon:** > Thanks for the review! You make a great point about not wanting to send too many messages in succession to debtors. That is a function of the configuration of your workflows, days that they are sent, along with some other controls you have to ensure optimal performance. A quick call out to your Customer Success Manager will help to optimize your workflows and ensure that your clients always get the right message, to the right persona, at the right time. ### 38. GAVITI IMPLEMENTATION **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2020 **What do you like best about Gaviti?** Ease of use, tracking abilities, dashboards, work logs. **What do you dislike about Gaviti?** A lot on manual work is required, reporting can be improved **Recommendations to others considering Gaviti:** EXCELLENT TOOL FOR SMALL- MID SIZE COMPANIES **What problems is Gaviti solving and how is that benefiting you?** Past due balances, monitoring collectors, tracking progress ### 39. agreat API **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Gaviti?** I like the possibility to send data via API and integrate the data seamlessly **What do you dislike about Gaviti?** nothing substantial, an error here and there **What problems is Gaviti solving and how is that benefiting you?** keep track of invoices, collection and action items ### 40. Gaviti 2020 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2020 **What do you like best about Gaviti?** Prompt replies and service. Trustworthiness. **What do you dislike about Gaviti?** I have not experienced any dislikes with Gaviti. **What problems is Gaviti solving and how is that benefiting you?** Billing issues that were a concern due to our unique business model ## Gaviti Discussions - [How does Gaviti identify which invoice takes priority in sending?](https://www.g2.com/discussions/41391-how-does-gaviti-identify-which-invoice-takes-priority-in-sending) - 1 comment - [View Gaviti pricing details and edition comparison](https://www.g2.com/products/gaviti/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+13%3A17%3A05+-0500&secure%5Bsession_id%5D=fe4669cd-dc4e-474a-a35f-4ac4f73ace65&secure%5Btoken%5D=2500399af5379959f8f37d4393003dc843fa1b12f8485de57d19a78c99437fdc&format=llm_user) ## Gaviti Integrations - [BlueSnap](https://www.g2.com/products/bluesnap/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Priority ERP](https://www.g2.com/products/priority-erp/reviews) - [Q360](https://www.g2.com/products/q360/reviews) ## Gaviti Features **Customer Credit** - Credit Limits - Credit History - Credit Limits Adjustment - Integration with Credit Rating Agencies - Credit Limit Suspension - Collection Agencies - Accounting Integration - Third-Party Integrations **Reporting** - Status - Customer Credit - History - Sales Tax Management - Activity Dashboard - Customer Statements **Document Management - Deduction Management** - Analysis - Repository **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Invoice Matching** - Incomplete Payments - Match Invoices and Payments - Errors and Adjustments - Cash Application **Integrations** - Accounting - ERP - CPM **Collections** - Partial Payments - Disputed Transactions - Personalized Customer Messaging - Customer Profiles - Electronic Payments **Transactions** - Credits - Invoices - Partial Payments **Analytics** - At Risk Customers - Esimated vs Actual Receipts - Collections Effectiveness - Scaleability - Artificial Intelligence - Compliance Control - Payment Collection - In-House Collections **Workflows** - Approvals - Bank Reconciliation **Self Service** - Customer Portal - Financial Documents **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Agentic AI - Credit and Collections** - Autonomous Task Execution - Multi-step Planning - Adaptive Learning **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics **Additional Functionality** - Reporting & Statistics - Customizable Reports - Generative AI - Expense Tracking - Data Import/Export - Real-Time Data - User Management - ACH Payment Processing - Invoice Processing - Billing & Invoicing - Alerts/Notifications - AI Copilot - Contact Database - Aging Tracking - Purchase Order Management - Audit Trail - Discount Management - General Ledger - Document Management - Receivables Ledger - Recurring/Subscription Billing - Multi-Currency - Workflow Management - Credit Card Processing - Task Management - Customizable Templates - Forecasting - Cash Flow Management - Self Service Portal - Reminders - Check Processing - Receipt Management - Overpayment Processing - Financial Management - Third-Party Integrations - Payment Collection - Approval Process Control - API - Profit/Loss Statement **Additional Functionality** - Real-Time Updates - Compliance Management - Activity Dashboard - Auto-Dialer - Credit Card Processing - Payment Plans - Automated Scheduling - API - Workflow Management - Activity Tracking - Multi-Currency - Multiple Payment Options - Callback Scheduling - Generative AI - Business Process Automation - Email Templates - Historical Reporting - Multi-Channel Communication - Data Import/Export - Invoice Management - Reporting & Statistics - Transaction Management - Multiple User Accounts - Risk Assessment - Customizable Templates - AI Copilot - Alerts/Notifications - Client Management - Contact Management - Automated Notices - Call Recording - User Management - Real-Time Analytics - Credit Reporting - Search/Filter - Commission Management - Borrower Management - Template Management - Customizable Reports - Monitoring - Reminders - Real-Time Reporting ## Top Gaviti Alternatives - [Quadient Accounts Receivable](https://www.g2.com/products/quadient-accounts-receivable/reviews) - 4.4/5.0 (154 reviews) - [Tesorio](https://www.g2.com/products/tesorio/reviews) - 4.7/5.0 (240 reviews) - [Invoiced](https://www.g2.com/products/invoiced/reviews) - 4.5/5.0 (398 reviews)