--- title: Gaviti Reviews meta_title: 'Gaviti Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 190 reviews by the users' company size, role or industry to find out how Gaviti works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 190 scale: '5' date_modified: '2026-08-07' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # Gaviti Reviews **Vendor:** Gaviti **Category:** [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable) **Average Rating:** 4.4/5.0 **Total Reviews:** 190 ## About Gaviti Gaviti is an AI-powered accounts receivable automation platform that helps B2B companies streamline their invoice-to-cash cycle. It centralizes collections management, cash application, credit risk, disputes, and customer communications, replacing manual spreadsheets and scattered emails with a unified, efficient workflow. Gaviti is the only platform offering a B2B payment portal with zero-fee ACH and streamlined communication included in every subscription, enabling faster, frictionless payments at no extra cost. The platform is ERP-agnostic and connects with any ERP or business system—including proprietary or homegrown solutions—providing unmatched integration flexibility. AI-driven cash application improves accuracy and dramatically reduces reconciliation time. Automated workflows ensure timely reminders, escalations, and task management. The Collector Workspace offers full visibility into aging, communication history, promises to pay, and collector performance. With built-in credit tools, dispute workflows, customer self-service, and real-time analytics, Gaviti gives finance leaders everything they need to run a predictable, scalable, and efficient A/R operation. ## Gaviti Pros & Cons **What users like:** - Users appreciate the **ease of use** of Gaviti, valuing its clear interface and seamless functionality. (68 reviews) - Users appreciate the **collections efficiency** of Gaviti, noting significant improvements in timeliness and streamlined accounts receivable processes. (40 reviews) - Users value the **automation capabilities** of Gaviti, significantly simplifying invoice management and enhancing overall cash flow efficiency. (35 reviews) - Users value the **real-time visibility of invoices** with Gaviti, enhancing efficiency and teamwork in payment tracking. (33 reviews) - Users appreciate the **great visibility** provided by Gaviti, making it easy to use and enhancing their experience. (27 reviews) - Time-saving (26 reviews) - Tracking (23 reviews) - Features (22 reviews) - Users value **automated reminders** from Gaviti, significantly reducing time spent on invoice follow-ups and enhancing productivity. (21 reviews) - Efficiency (20 reviews) **What users dislike:** - Users note that Gaviti has **slow performance** , particularly when handling large amounts of information or during login. (20 reviews) - Users find the **limited customization** options for reporting hinder their efficiency and overall experience with Gaviti. (18 reviews) - Users find **missing features** like limited filter functionality and lack of project-level contact storage frustrating. (18 reviews) - Users desire **more advanced reporting options** in Gaviti for better financial insights and management reviews. (16 reviews) - Users find **poor reporting** in Gaviti, leading to challenges in payment tracking and data confidence issues. (16 reviews) - Users report **integration issues** with Gaviti, experiencing slowdowns and complications due to complex system interactions. (14 reviews) - Users often face **invoicing issues** due to site lag and difficulties in managing multiple invoices efficiently. (14 reviews) - Users find Gaviti's **limited functionality** particularly frustrating, especially with its mobile experience and complex interface. (14 reviews) - Limited Flexibility (11 reviews) - Poor Navigation (11 reviews) ## Gaviti Reviews ### 1. Once it was updated, it turned out to be helpful. **Rating:** 3.5/5.0 stars **Reviewed by:** ALICA W. | Office Assistant/Accounts Payables, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Gaviti?** I can go on and retrieve my invoices quickly. **What do you dislike about Gaviti?** It took awhile to get logged into. Had a few bugs in the beginning. **What problems is Gaviti solving and how is that benefiting you?** I don't have to call and ask for invoices to be emailed to me. If missing any, all I will have to do is log in and print the invoices that I need. **Official Response from Sarah Hein:** > We're happy to hear that Gaviti has made retrieving invoices easier and more efficient for you. We understand that the initial setup and login experience is important, and while occasional challenges can arise, we’re continuously working to improve and streamline the process. If you ever have any further feedback or need assistance, your dedicated Customer Success Manager is always here to help. Thank you for taking the time to leave a review. ### 2. New to Gaviti **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Gaviti?** easy to use straight forward streamlined Easy to train other employees how to use **What do you dislike about Gaviti?** The many pop ups constantly having to retype invoice or customer ID **What problems is Gaviti solving and how is that benefiting you?** No more tedious tasks Team can focus on high dollar invoices and disputes without worrying about smaller dollar invoices **Official Response from Sarah Hein:** > We're thrilled to hear that you find Gaviti easy to use, streamlined, and simple to train others on—ease of use is one of our core priorities. At the same time, we truly appreciate you highlighting areas where we can improve. We are constantly working to enhance the user experience and have opened an internal inquiry to examine the frequency and triggers of pop-ups across the platform. We're also investigating why users are asked to manually re-enter invoice or customer IDs, with the goal of reducing redundancy and improving workflow efficiency. Your input is invaluable in helping us shape a better experience for all users. Thank you for taking the time to write a review. ### 3. Gaviti For Faster Payments **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Gaviti?** Faster invoice collection improves cash flow by cut down on accounts recievable delays. And also minimises manual work so finance team can spend more time by automating follow-ups. **What do you dislike about Gaviti?** Initial setup needs a lot of work. It takes time to integrate with ERP systems and customising workflows. **What problems is Gaviti solving and how is that benefiting you?** As I said earlier it minimises manual work of Finance team and they can spend more time by automating follow-ups. Messages are customised according to the type of client and the late state using workflows. It also enhances customerrelationships by automated, gentle reminders for ease payment. **Official Response from Sarah Hein:** > We're really glad to hear that Gaviti has helped your finance team save time and improve cash flow by streamlining follow-ups and minimizing manual work — that’s exactly the kind of impact we aim for. We hear you on the setup process — integrating with ERP systems and customizing workflows can be a bit involved at first. That being said, we work hard to set everything up right in the onboarding period (usually only a few weeks) so that everything is tailored to our customers' specific needs. Our goal is to get everything set up right from the start so that once you're up and running, the experience is as smooth and effective as possible, which clearly worked here! Thank you for taking the time to write a review. ### 4. Good services by Gaviti. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Gaviti?** easy to find related document east to track on invoicing. **What do you dislike about Gaviti?** sometimes page slow loading especially on peak hours. download speed is slow during peak hours. **What problems is Gaviti solving and how is that benefiting you?** not applicable. **Official Response from Sarah Hein:** > We're glad to hear that Gaviti makes it easy for you to find related documents and track your invoicing efficiently. Simplifying access to information is a key part of our mission, and we're happy to know it's making a difference in your workflow. We also appreciate your note about slower page and download speeds during peak hours. Our team is actively working on performance improvements to enhance both page load and file download times. Thank you for taking the time to leave a review. ### 5. the automation has saved count less man hours **Rating:** 5.0/5.0 stars **Reviewed by:** DONNA B. | CUSTOMER ACCOUNT ADMINSTRATION LEAD, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Gaviti?** I love the support that is provided and the dash boards and how customizeable everything is **What do you dislike about Gaviti?** THERE ARE NO DOWN SIDES. GAVITI IS GREAT **What problems is Gaviti solving and how is that benefiting you?** GAVITI HAS REDUCED OUR PAST DUES AND SAVED MAN HOURS WITH THE AUTOMATION **Official Response from Sarah Hein:** > Wow! We are so happy that you are getting so much value out of Gaviti. We pride ourselves on being customizable. If you ever need anything, please don't hesitate to reach out to your dedicated Customer Success Manager. Thank you for taking the time to write a review! ### 6. Great so far, but room for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Gaviti?** Easy to use, very intuitive. The platform has many modules that can be navigated even without much prior training. **What do you dislike about Gaviti?** From an admin side, I'd like to have the ability to access the website as the end user and also know what features my client has access to or not. **What problems is Gaviti solving and how is that benefiting you?** It's a one stop shop for our customers to be able to view and pay their invoices in a seamless way. **Official Response from Sarah Hein:** > We are glad to hear that you find Gaviti intuitive and easy to use and a helpful solution for your payers! In order to understand what exactly your customers see when using the payer portal, you can create a user for yourself as an escalation level. We also have many articles in our Help Center about the Payer Portal which you can access via the link below. If you have further questions, please don't hesitate to reach out to your company's dedicated Customer Success Manager. Thank you for taking the time to leave a review. https://help.gaviti.com/en/collections/3830946-account-payable-assistant ### 7. My title is myself **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Gaviti?** That I use it. It is spectacularly accurate in its details. **What do you dislike about Gaviti?** That I don't use it all the time, it really is spectacular. **What problems is Gaviti solving and how is that benefiting you?** Billing **Official Response from Sarah Hein:** > We're thrilled to hear that you find Gaviti to be spectacularly accurate and beneficial. Accuracy and reliability are core to our mission in optimizing the entire accounts receivable process, and it's rewarding to know the platform is making a strong impact for you. Thank you for taking the time to write a review. ### 8. excellent for my team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Gaviti?** The ability to track past due payments and get invoices to help collect on these clients **What do you dislike about Gaviti?** its kinda hard to understand for beginners **What problems is Gaviti solving and how is that benefiting you?** helps find past due clients and useful for collecting cash. **Official Response from Sarah Hein:** > We're so glad to hear that Gaviti is helping your team stay on top of past due payments and making collections more efficient. It’s great to know that the platform is delivering real value. We also appreciate your note about the learning curve for new users. We’re always working to make Gaviti more intuitive and user-friendly, and your input helps us prioritize improvements. Please note that we have personalized views and dashboards which your admin can create which might help. If you or your team ever needs assistance, please don’t hesitate to reach out to your dedicated Customer Success Manager—we’re here to help every step of the way! Thank you for taking the time to write a review. ### 9. ISSUER DIRECT REVIEW **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Gaviti?** Ease of use and integration into billing functions. **What do you dislike about Gaviti?** No real gripes about the platform, just the lack of integration we have taken advantage of on the user side. **What problems is Gaviti solving and how is that benefiting you?** Finding out clients balance quickly when they call. **Official Response from Sarah Hein:** > We're glad to hear that you find Gaviti easy to use and that it integrates into your billing processes easily. It's rewarding to know that Gaviti is helping you stay in control and stay organized, it is so important to put your best foot forward with clients. We also appreciate your note about integration usage on the user side. While it's great there are no major concerns, we’d love to help you and your team take full advantage. Our team is always here to support you with any implementation guidance or best practices you might need! Feel free to reach out to your dedicated customer success manager to discuss further. Thank you for taking the time to write a review! ### 10. Greatful and fantastic! **Rating:** 5.0/5.0 stars **Reviewed by:** Yolanda S. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2025 **What do you like best about Gaviti?** The system is highly user-friendly, facilitating an efficient execution of necessary tasks. I appreciate that the system can automatically dispatch invoices, enabling me to attend to other tasks. Ultimately, it is exceedingly beneficial. **What do you dislike about Gaviti?** I have not encountered any dislikes while using Gaviti. It is an excellent application. **What problems is Gaviti solving and how is that benefiting you?** Gaviti autonomously dispatches invoices and reminders to clients, enabling me to focus on other essential collecting tasks. **Official Response from Sarah Hein:** > We’re thrilled to hear that you find Gaviti user-friendly and beneficial for your workflow. It’s great to know that our automated invoicing and reminders are helping you save time and focus on other important tasks. We truly appreciate your support and are delighted that Gaviti has been a great fit for you! If you ever have any feedback or feature requests, please reach out to your company's dedicated Customer Success Manager. Thank you for taking the time to leave a review. ### 11. Gaviti easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Ken D. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Gaviti?** It is very easy to use and shows your current open invocies. **What do you dislike about Gaviti?** Would be nive to make a partail payment on one invoice when paying multiple invoice to hit a certian $ amount. Right now you have to make 2 payments. **What problems is Gaviti solving and how is that benefiting you?** Can pay my bills with vendor on my timing. **Official Response from Sarah Hein:** > Hi Ken - We're thrilled to hear that you find Gaviti both easy to use and impactful for your business. Being user-friendly is something we truly take pride in. Regarding your suggestion about partial payments, that's a fantastic idea! I've shared it with our development team for consideration. Thank you taking the time to share your feedback and write a review. ### 12. Gaviti has greatly improved our AR Aging! **Rating:** 5.0/5.0 stars **Reviewed by:** Anita H. | Corporate Finance Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2024 **What do you like best about Gaviti?** Gaviti has made managing our AR collections process so much easier by sending reminders to our customers, and it is convenient to pull an aging and invoice copies when they are all in one place. We use the tool daily for answering customer's questions. Implementation was a breeze and went more quickly than expected, as well as integration with our ERP system. We have had very few issues, but when we have needed them customer support is quick to reply. **What do you dislike about Gaviti?** I don't know that there is anything I don't like about Gaviti. If I had to name something, it would be that our debits and credits don't always go over, but that is on us and not on Gaviti. **What problems is Gaviti solving and how is that benefiting you?** Gaviti gives us a quick view of invoice distribution, AR aging and collection opportunities. **Official Response from Sarah Hein:** > Thank you for the lovely review Anita! Always a pleasure to hear from happy customers. As always, please be in touch with your CSM if you need anything. ### 13. Gaviti automates simple customer correspondence, so we can focus on analytics and follow-ups. **Rating:** 3.5/5.0 stars **Reviewed by:** Michelle W. | Director of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Gaviti?** The best part of Gaviti is that is can take uploads from your ERP system to analyze your accounts receivable. It provides a dashboard of health metrics, and sends notifications to customers that you specify, from your work e-mail address. We have had minimal negative feedback from our customers on this interface, and have seen a large improvement in our past due balances. **What do you dislike about Gaviti?** Gaviti can currently work with English, Hebrew and French, but Spanish is not yet available. While we are able to work around it in most cases, it is a limiting factor. Also, while we have invoices in our ERP, we are not able to attach them to the Gaviti notifications because our ERP does not save them with a predictable name in a pre-assigned folder (our ERP does invoices on demand). While not entirely Gaviti's fault, this does limit our ability to interface. **What problems is Gaviti solving and how is that benefiting you?** Gaviti sends our "lower maintenance" customers regular statements from us, outlining the invoices that are past due and coming due, with no intervention from us. This allows our collectors to focus on follow-up items and the more complicated customers. As a result, both types of customers have improved in their past dues (lower maintenance ones because they receive more regular communication, and higher maintenance ones because our collectors have more time to spend on them). **Official Response from Sarah Hein:** > Thank you for the nice review Michelle! We are so glad that Gaviti has helped lower your past due invoices and given you data that is beneficial. If you ever have a product improvement suggestion or feature request, please don't hesitate to reach out to your customer success manager. ### 14. Gaviti is great for businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Gaviti?** I like the ease of being able to locate things. It's very user friendly and I would recommend to everyone. **What do you dislike about Gaviti?** Gaviti can be a little slow if you have a lot of information. It's not super slow, but it is definitely slow. **What problems is Gaviti solving and how is that benefiting you?** It's a time saver. It has all of your information and it's easy to look things up. **Official Response from Sarah Hein:** > We're thrilled to hear that you find Gaviti user-friendly and a valuable time-saver for managing your information. We also appreciate your honest note about the speed when handling larger data sets. We want you to know that we've recently made improvements to enhance performance and optimize speed. You should have a smoother experience going forward. Thank you for taking the time to leave a review! ### 15. Its nice and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Ana Angelika B. | PROMOTIONAL SALES ASSISTANT, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Gaviti?** Ease of Use, Frequency of Use, Number of Features **What do you dislike about Gaviti?** Ease of Implementation, Customer Support **What problems is Gaviti solving and how is that benefiting you?** The active invoices **Official Response from Sarah Hein:** > We're glad to hear that you find Gaviti easy to use and feature-rich. Regarding the implementation experience and customer support, setup and ongoing usage can be influenced by various factors unique to each company’s processes and needs. Our team is always working to improve this experience, and your dedicated Customer Success Manager is available to address any concerns and provide guidance. Please don’t hesitate to reach out,—we’d love to hear your feedback and ensure you're getting the most out of Gaviti! Thank you for taking the time to leave a review. ### 16. Tremendous help with collections **Rating:** 4.5/5.0 stars **Reviewed by:** Beth G. | Staff Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Gaviti?** Gaviti reaches more customers that we can do in a day. It has cut down on man hours calling customers about past due invoices. It makes the customer come to us. we have reduced collections by 58% already! **What do you dislike about Gaviti?** Gaviti is located in Israel. I thought this would be a problem with support, but Noa has always responded to my questions in a timely fashion. **What problems is Gaviti solving and how is that benefiting you?** we have hundreds of accounts that we need to reach out to about past due invoices. Gaviti helps with the automation of reminder emails. It also helps keep invoices from getting past due by 60 days because multiple invoices are sent to the customer relating to that invoice. **Official Response from Sarah Hein:** > Hi Beth! Thank you so much for your wonderful and helpful review. We are so glad that you have been able to reduce DSO with Gaviti and we look forward to sharing more successes with you. As always, please reach out to your CSM if you need anything. ### 17. When too much information is in Gaviti, it takes time and patience to load. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Gaviti?** The clean look and ease of navigating around to where you want to be. **What do you dislike about Gaviti?** The amount of times it times out and you have to reload and it goes back to the page before not where you want to be. **What problems is Gaviti solving and how is that benefiting you?** Reaching out on smaller invoices while I can focus on the large dollar invoices **Official Response from Sarah Hein:** > We’re thrilled to hear that Gaviti is helping you focus on higher-value invoices—that’s exactly what we designed the system to do! However, we’re sorry to hear about the long load times and other technical issues you’ve encountered. We’ve recently implemented product updates aimed at improving performance, which we hope will resolve these concerns. If you continue to experience any challenges, please don’t hesitate to reach out to your company’s dedicated Customer Success Manager. They’ll be happy to assist you further. Thank you for taking the time to write a review. ### 18. Great dashboard, user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Gaviti?** Clear clickable metrics allowing drill down, easy adjustment of details **What do you dislike about Gaviti?** Issuing automated reminders to customers - I would like a warning the day before such an automated reminder is issued **What problems is Gaviti solving and how is that benefiting you?** Sending reminder emails to customers is a great feature to follow up without additional effort on unpaid invoices. Saves time. **Official Response from Sarah Hein:** > We're glad to hear that you appreciate Gaviti’s clear, clickable reports and the ability to easily send reminders. It's great to know our product helping you save time. Regarding your suggestion about receiving a warning before automated reminders are sent, we're happy to let you know that Gaviti workflows are fully customizable and you can easily set this up. You can configure your workflow to include an internal email or alert to notify yourself or your team before a reminder is sent to a customer. Our platform is designed to offer flexibility, allowing you to customize workflows for both internal and external processes. If you'd like assistance setting up this functionality or tailoring your workflows further, please reach out to your dedicated customer success manager. Thank you for taking the time to leave a review. ### 19. A great way to keep track of past dues etc. **Rating:** 4.5/5.0 stars **Reviewed by:** Kasondra C. | Brand Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Gaviti?** The graphs and customer look invoice look ups. Customer support is alwasy avail. **What do you dislike about Gaviti?** Sometimes can be a bit confusing to figure out process, but once you do it is easier to navigate etc. **What problems is Gaviti solving and how is that benefiting you?** Keeps track of past dues and amount of time which in turn helps to collect payment and not slip thru the cracks. **Official Response from Sarah Hein:** > Hi Kasondra - Thank you so much for your kind words! We're delighted to hear that Gaviti is helping you stay organized and manage your customer invoices effectively. You might not be aware, but Gaviti offers more than just collections management. Our platform also has products for dispute management, credit management, and cash application to streamline your entire accounts receivable process. Please reach out if any of these are of interest. We truly appreciate you taking the time to share your feedback! ### 20. Gaviti has helped me so much **Rating:** 5.0/5.0 stars **Reviewed by:** felicia b. | Customer Service Associate, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Gaviti?** I love that we are able to input all the customer information and it sends everything out for us. Everyone is able to check on an invoice and see previous notes so that no one is doing double work. **What do you dislike about Gaviti?** There isn't really anything that sticks out to me that I don't like. It's just like any new program that you join is figuring out how to use it. Can be a little confusinf but once you really start to use it, it's the best. **What problems is Gaviti solving and how is that benefiting you?** Gaviti has solved all my problems. Nothing that I need solving right now. **Official Response from Sarah Hein:** > Thank you for the very nice review Felicia! We are so glad that we have made your accounts receivable experience better. If you ever need anything please feel free to reach out to your dedicated customer success manager. ### 21. Nice and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Gaviti?** Gaviti make everything easy such as online payment 1,2,3 **What do you dislike about Gaviti?** No downside for Gaviti or dis-like. Keep up the good ease of Implementation **What problems is Gaviti solving and how is that benefiting you?** Paying Invoices on line **Official Response from Sarah Hein:** > We're thrilled to hear that you're getting great value from our Gaviti and our Customer Facing Payer Portal specifically—it’s designed to streamline A/R processes, and it’s wonderful to see it making a real impact. We're continuously improving the portal to make it even more intuitive and powerful, and feedback like yours truly helps guide our efforts. If you ever need anything or have questions, please don’t hesitate to reach out to your dedicated Customer Success Manager. We're always here to support your success and ensure you're getting the most from your experience with Gaviti. Thank you for taking the time to leave a review. ### 22. Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Natasha N. | Customer Service Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Gaviti?** The system is very easy to navigate, making the expenience great to quickly do what needs to be done. I enjoy that the system is able to automatically send out the invoices to allow me to be able to do other task. All in all, it is very helpful. **What do you dislike about Gaviti?** I have not found any dislikes so far using Gaviti. It is a great application. **What problems is Gaviti solving and how is that benefiting you?** Gaviti automatically sends the invoices and reminders to customers, allowing me to work on other tasks needed for collections. **Official Response from Sarah Hein:** > Hi Natasha - Thank you for taking the time to write a nice and helpful review! We are glad that Gaviti helps you be more efficient. ### 23. This product greatly assists in the accounts receivable collection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Gaviti?** I love that we can track what has been sent, payments coming in and better managing the collection process over sending hundreds of emails. **What do you dislike about Gaviti?** Nothing! Support is very helpful in making things user friendly when we have questions **What problems is Gaviti solving and how is that benefiting you?** Updating customers faster on past due invoices and therefore getting fund delivered faster. **Official Response from Sarah Hein:** > Hi - Glad to hear that we are helping your business streamline your collections process. It’s what we take pride in. :) Thank you for taking the time to write a review! ### 24. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle K. | CSA, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Gaviti?** It will send payment reminders to myself and the customers. **What do you dislike about Gaviti?** I do not like that it does not sync up with Salesforce. **What problems is Gaviti solving and how is that benefiting you?** I do not have send out invoices. It automatically does it for me. **Official Response from Sarah Hein:** > Hi - So glad that you are enjoying Gaviti. I have some good news for you, we do sync with Salesforce. In fact we can connect to any business system or ERP. I am copying and pasting the link to the Salesforce sync instructions here. Please bring it to whomever is in charge of IT at your organization. You are also welcome to contact your dedicated customer success manager if you need further guidance. https://help.gaviti.com/en/articles/6850852-connecting-salesforce-with-gaviti ### 25. Great Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Gaviti?** They are always there to help, to try to improve what is needed. Easy to use and gives great visibility. **What do you dislike about Gaviti?** It could be more advanced, adding more possibilities. **What problems is Gaviti solving and how is that benefiting you?** The automatic emails **Official Response from Sarah Hein:** > We’re delighted to hear that you find Gaviti easy to use and that our team has been helpful in supporting your needs. Regarding your feedback on adding more possibilities—we pride ourselves on offering one of the most advanced and modern solutions in the space. To ensure you're making the most of Gaviti's capabilities, we recommend scheduling a session with your Dedicated Customer Success Manager. They can walk you through features you may not be using yet and discuss ways to enhance your experience. Additionally, please check with your company’s admin, as some features might be restricted based on your current settings. Thank you for taking the time to leave a review! ### 26. Gaviti is a nice tool to have. **Rating:** 4.0/5.0 stars **Reviewed by:** Brian G. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Gaviti?** I like the ability to see what is past due and the function to pull and email invoices. **What do you dislike about Gaviti?** Some of the login features seem a bit funky but I don't have any real complaints. **What problems is Gaviti solving and how is that benefiting you?** Consolidating invoices and AR and making things accessible without having to ask accounting department. **Official Response from Sarah Hein:** > Hi Brian - We are glad that Gaviti is giving you more visibility and control in invoices and A/R. Remember that your dedicated customer success manager is available to help you with anything funky. :) Thank you for taking the time to write a review. ### 27. Gaviti does save me some time **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Gaviti?** I like the ability to send out a monthy email to customers that provides details on what is due that month. The customer edit screen is easy to move around. **What do you dislike about Gaviti?** I find the template process cumbersome. It would be easier to be able to make changes to an exisiting template vs having to copy and recreate a new one. **What problems is Gaviti solving and how is that benefiting you?** Sending a monthly email to our smaller customers who just need a reminder of what is due that month saves me time from not havng to send individual emails out to small accounts. I like being able to hand pick who gets what email. **Official Response from Sarah Hein:** > Glad that you are finding that Gaviti saves you time as well as helping you personalized your collections process. If you ever have feature suggestions or just want to talk about how to make things easier, please feel free to reach out to your decided CSM. Thank you taking the time to write a review. ### 28. My team works closely with the platform while I use it mainly to get a high level status update **Rating:** 4.5/5.0 stars **Reviewed by:** Shiran B. | VP Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Gaviti?** The visuzalization of the data, the ability so records notes (helps mainly when multiplt users are taking care of the collection), the ability to send remainders to all customers at once. **What do you dislike about Gaviti?** The fact that when there is one partner paying for multiple deals, we can not see the end users name anywehre. **What problems is Gaviti solving and how is that benefiting you?** Visability to the VP sales team, to the finance team, sending out payment remainders **Official Response from Sarah Hein:** > Hi Shiran - We are glad that Gaviti is helping your accounts receivable operations in meaningful ways. Please feel free to reach out to your dedicated customer success manager about the end user issue. We might be able to solve it if we can understand what is going on better. Thank you for taking the time to leave a review! ### 29. Great tool for a/r and collection management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Gaviti?** I really like the reporting and the cutomization ability. **What do you dislike about Gaviti?** Sometimes customers complain with frequency issues. **What problems is Gaviti solving and how is that benefiting you?** Automating the collection process. **Official Response from Sarah Hein:** > Thank you for your kind words! We’re thrilled to hear that Gaviti is bringing you value. Just a quick reminder: you have full control over the frequency and timing of communications. You can easily adjust workflows to reduce email frequency or modify triggers to suit your needs better. Of course some customers may need a few extra reminders ;) If you need any assistance with fine-tuning workflows or settings, please reach out to your dedicated Customer Success Manager. Thanks for taking the time to write a review! ### 30. Gaviti has really helped our team streamline and automate collection processes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Gaviti?** Gaviti is easy to use and intuitive. We also appreciate that the team put a lot of work into building in features to fit the specific needs of our team. They are attentive to feedback as well. **What do you dislike about Gaviti?** Gaviti did take longer than expected to implement but the team worked closely with us to fit our complex needs. **What problems is Gaviti solving and how is that benefiting you?** We have so far been able to use Gaviti to automate communication to our customers via customizeable workflows. This has reduced a lot of time in sending invoices, statements and email followups. **Official Response from Sarah Hein:** > Thank you for the feedback! We are glad that Gaviti is easy to use and meets your complex needs. Please feel free to reach out to your customer success manager if you need anything. ### 31. Gaviti has enhanced our communication with our customers greatly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Gaviti?** The workflows are easily customized for specific customers and the reports function has been great. **What do you dislike about Gaviti?** I wish the payment portal had more options. **What problems is Gaviti solving and how is that benefiting you?** The portal is helping our customers have transparency into their account in real time. The communication has been much better on getting responses on collections. **Official Response from Sarah Hein:** > We are so glad that Gaviti is helping you improve collections and your customer relationships. We are always looking to update and improve our product. So if you have ideas about how we can make our payment portal better, please reach out to your dedicated customer success manager. Many of our product updates come directly from customer requests! Thank you for taking the time to write a review. ### 32. Efficiency and Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Drew N. | Manager of Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Gaviti?** Adds automation into the collection process. **What do you dislike about Gaviti?** The workflows can be a little confusing to create, but overall, product is easy to manage. **What problems is Gaviti solving and how is that benefiting you?** Improving our accounts receivable. Assisting our collections team. **Official Response from Sarah Hein:** > Thank you for taking the time to leave us a review Drew! Glad you find the product easy to manage, that is our goal. If you ever have any questions about workflows or how to use any Gaviti feature better, please feel free to reach out to your customer success rep. ### 33. Great tool for AR teams- easy solution to save time and money **Rating:** 5.0/5.0 stars **Reviewed by:** Boaz S. | Saas B2B Customer Success | Business Development | Growth | Customer Obsessed, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Gaviti?** Easy to use, the interface is simple and intuitive, and it can give us in no time the real picture of the A/R and on which invoices to focus. Gaviti is a game-changer for our collections process **What do you dislike about Gaviti?** Sometimes small things, like- can’t delete customers or users in bulk or can’t automatically close invoices under $1. I would be happy to have more metrics that show progress over time in the dashboard. **What problems is Gaviti solving and how is that benefiting you?** It helped us keep the cash coming. Reduce our DSO also the transition to an automated and audited collection process helped us saving significant time and efforts. **Official Response from Sarah Hein:** > Hi Boaz - Thank you for taking the time to write this nice review for our product. I am glad to hear that we have improved your collections process so much. We are always looking for ways to improve our product, so if you have suggestions please feel free to send an email to your customer success rep. Thank you for your business! ### 34. Excellent Software AR Collection Sof **Rating:** 5.0/5.0 stars **Reviewed by:** Ivelina I. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Gaviti?** Using Gaviti for a few months has been a game-changer for our collections process. The software has exceeded my expectations regarding functionality, ease of use, and efficiency. It automates repetitive tasks such as invoice reminders, follow-ups, and escalation processes and streamlines the collections workflow, saving significant time and effort. Gaviti Review – A Game-Changer for Accounts Receivable Management Gaviti has significantly streamlined our accounts receivable process, making collections more efficient and less time-consuming. The platform automates customer outreach, notifying them of unpaid invoices and sending necessary attachments, which eliminates the manual effort of constant follow-ups. The system’s automation has notably reduced our team's workload, freeing up valuable time to focus on other critical financial tasks. Overall, Gaviti is an excellent tool for any business looking to enhance their AR process and improve efficiency in collections. Highly recommended! **What do you dislike about Gaviti?** Integration with the current Accounting System that the company has in place. The connection between both software is half manual and half automated. However, the processes are still manageable. **What problems is Gaviti solving and how is that benefiting you?** Gaviti offers automated collections workflow, customizable collections strategies; it saves valuable time to the company by sending automatic reminders to the customers with a list of all open, overdue invoices. **Official Response from Sarah Hein:** > Ivelina - Thank you for the fantastic review! We are so glad that Gaviti has exceeded expectations and is helping your team work better. We are always looking to improve our system so please check in for regular product updates. ### 35. it needs to work with our other platforms (salesforce) **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Gaviti?** the emailing of invoices directly to our clients and they can make remittance via the portal **What do you dislike about Gaviti?** it doesn't capture revised invoice amounts **What problems is Gaviti solving and how is that benefiting you?** clients getting notified via another platform of past due invoices **Official Response from Sarah Hein:** > Thank you for taking the time to write a review. I am sorry that you are experiencing data connection issues with Gaviti, however we believe that we can solve your issue. Please be aware that we do have a connection with Salesforce. Here are the instructions to set it up. Please share this with your IT team. https://help.gaviti.com/en/articles/6850852-connecting-salesforce-with-gaviti Just for reference, we connect to any ERP or business system. As for not being able to see revised invoice amounts. Most of our customers can but a few can’t. We are in the process of fixing this issue. Please be on the lookout for this fix. If you have any questions or need help with the Salesforce connection, please reach out to your dedicated customer success manager. ### 36. Neutral **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Gaviti?** Having everthing listed underneath 1 platform. **What do you dislike about Gaviti?** Sometimes the updating can be tricky to deal with. **What problems is Gaviti solving and how is that benefiting you?** making workload convient. **Official Response from Sarah Hein:** > We are so glad to hear that Gaviti is making your accounts receivable workload more manageable. If you want to try and find a better updating workflow, please reach out to your dedicated customer success manager. Thank you for taking the time to write a review. ### 37. GAVITI is a real time / cost saver **Rating:** 5.0/5.0 stars **Reviewed by:** Tony C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Gaviti?** Gaviti workflows are amazing. They take the work out of our CSR's hands and completely automate the past due notifications. **What do you dislike about Gaviti?** Albeit only a minor dislike, the time zone difference is taking a little getting used to. **What problems is Gaviti solving and how is that benefiting you?** We did not have a consistent follow-up with our CSRs manually having to send emails, which was very sporadic. Now, GAVITI takes care of the emails and notifications. Problem Solved. **Official Response from Sarah Hein:** > Tony - Thank you so much for taking the time to write this review. We truly appreciate your feedback. It's wonderful to hear that Gaviti is streamlining your collection process and saving your team valuable time. We are aware of the challenge posed by the time zone difference and are currently addressing it by onboarding more agents across different time zones. We hope you will feel the difference in the near future. You can always schedule a meeting with one of our team members at a time that is convenient for you using your unique link. Once again, thank you for your review. We're delighted to have you as a client and look forward to continuing to serve you. ### 38. Immediate results **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Gaviti?** Automated dunning works! After we turned on the automated workflows we immediately began receiving emails from delinquent customers; some apologized for not paying yet, and others asked for copies of the unpaid invoice(s) so they could pay them. All without having to write the emails! **What do you dislike about Gaviti?** Editing the dunning emails and choosing which fields customers see is not intuitive. **What problems is Gaviti solving and how is that benefiting you?** We are a small business with very seasonal sales; Gaviti ensures all customers receive payment reminders so we can focus on more urgent tasks during the busy season! **Official Response from Sarah Hein:** > So glad that you are enjoying the benefits of Gaviti and getting time back in your day. I am sorry to hear that you are having challenges editing dunning emails. Please reach out to your customer success manager to walk you through this and see if we can help you find an easier what to do this. Thank you very much for taking the time to leave a review! ### 39. Long process that has come to the end after 10.5 months **Rating:** 3.5/5.0 stars **Reviewed by:** Marcelle C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Gaviti?** Willing to assist to find a solution Great communication and customer support Greate features Ease of use **What do you dislike about Gaviti?** Its taken 10 months to figure out how to integrate our system with Gaviti as the requirements garthering was done poorly by the sales team **What problems is Gaviti solving and how is that benefiting you?** Automation, Real time data and insights **Official Response from Sarah Hein:** > Hi Marcelle - Thank you for sharing your feedback. We appreciate your patience throughout the integration process. Our customer success team is glad to have assisted you. Your feedback is valuable, and we're reviewing internal processes to better align sales with customer requirements. Thanks for bringing this to our attention. We're committed to continuous improvement and look forward to serving you better. ### 40. Works as advertised. **Rating:** 4.5/5.0 stars **Reviewed by:** Bart R. | Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Gaviti?** Simple interface, solid functionality, good customization, ease of use and helpful support team. **What do you dislike about Gaviti?** Some of the metrics provided are not completely accurate. I would like to add my own metrics to the dashboard. **What problems is Gaviti solving and how is that benefiting you?** Addressing the routine past due customers, highlighting past due invoices that can fall in the gap and automating customer communication to keep customers current and within terms while saving time/effort of my department. **Official Response from Sarah Hein:** > Hi Bart - Thank you for the helpful feedback. We are glad that Gaviti is helping your A/R team run more efficiently and saving your team valuable time. We want to hear more about the metrics that are giving you trouble. Your customer success manager will reach out to you regarding this issue. ### 41. Time saving product **Rating:** 5.0/5.0 stars **Reviewed by:** Stacy N. | Director of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Gaviti?** This program has been so helpful in saving time. It has been easy to use and the customer support team has been helpful in getting us started. **What do you dislike about Gaviti?** I wish we would've started using this product much sooner! **What problems is Gaviti solving and how is that benefiting you?** We get alerted much sooner if a customer is missing an invoice and gets us paid faster. **Official Response from Sarah Hein:** > Thank you for the great review Stacy! Glad that Gaviti is helping your team stay on task and lower DSO. We are pleased to have you as a customer! ### 42. Noa is an amazing Accounts Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Gaviti?** We have had fantastic support incorporating Gaviti into our business. We havent made it simple but Gaviti/Noa has always taken the time to understand our business and find solutions for us. **What do you dislike about Gaviti?** We love the system, the only thing we would add is the ability to change individual defaulters data on the system itself without the need to refresh all of the data in the system. **What problems is Gaviti solving and how is that benefiting you?** We now have the ability to still adopt a bespoke approach but deal with volume **Official Response from Sarah Hein:** > Thank you for the lovely review! I am glad Gaviti is helping you create the scalable bespoke approach that you want. And of course it always great to see nice thinking written about our onboarding and customer success team. I have shared your review with Noa and her manager, they will be glad to see it. ### 43. AMAZING INSIGHT AND A FLEXIBLE PLATFORM SOLUTION **Rating:** 5.0/5.0 stars **Reviewed by:** DAVID F. | Chief Financial Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Gaviti?** The insight the solution has provided has been immense for our business. Yes we could see into the ledger before but not like this and not in the same way and not at the same speed. Our ledger is healthier and collects faster, and the team enjoy using the browser based experience. I think the real "thing" at the centre of this is our data and the way in which we have prepared it and uploaded it. This required great thought and has been revised many times by us. The Gaviti solution is really flexible as to data upload and you can infinitely add columns or fields to your customer and invoice records. This has been invaluable in my opinion as we discovered how we wanted to use the solution which then drove a need for additional or different data from our systems. We are able to add more data with limited effort, Gavitii Support are very responsive to amend the integration and bring it on line. We have probably iterated 9 or 10 times since inception and each time it gets better. **What do you dislike about Gaviti?** No real dislikes to highlight. I think there is much more that can be done with the filtering and report layouts, and the filtering menu as it can sometimes overlay an important part of the screen. But Gaviti are really open to listening to product requests and i have had 3 delivered back into the live solution already!! **What problems is Gaviti solving and how is that benefiting you?** We have a significant sales ledger with over 2000 active customers. Visualising it effectively to allow targetted activities was difficult and our accounting system didnt naturally allow for credit control type activities to be logged and reported on easily. We were also only really calling customers and not leveraging technology that could auto email and politely remind customers about a missed payment or an overdue invoice. Gaviti completely addressed our issues. From scheduled and targetted emails to its reporting, filtering and search. Its truly revolutionised what we do and our ledger looks healthier and collects faster. We also wanted to know which customers didnt really need a lot of our attention - the Gaviti solution uses AI to risk rate each customer based on activity and experience, and this has really helped us focus on those that need more attention. ### 44. Gaviti review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2023 **What do you like best about Gaviti?** Automation of repetitive tasks (invoice reminders, follow-ups, and escalations); customizable workflows; more intuitive and easily configurable compared to native ERP systems; reactive and good CSM support **What do you dislike about Gaviti?** Setup takes time initially and efforts in this need to be duplicated for every legal entity/company ID that is setup within Gaviti. **What problems is Gaviti solving and how is that benefiting you?** Easily setting up workflows for different types of customers, automating different kind of reminders which highly customizable messages and dynamic fields **Official Response from Sarah Hein:** > Thank you for the very nice review. I am glad that Gaviti is helping you automate so much of your A/R collections operations. We appreciate the comment about setup. We are always looking for ways to streamline our processes and we can see if there is a ways to make setup of multiple entities easier. ### 45. Gaviti makes collections easier and more organized **Rating:** 4.0/5.0 stars **Reviewed by:** Zach D. | Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Gaviti?** Keeping collections organized and having internal messages go out to my team when they need to follow up on an account **What do you dislike about Gaviti?** There is an API with Sage, however, it does not seem to pull all info over that we would like, which makes it necessary to update Gaviti manually. **What problems is Gaviti solving and how is that benefiting you?** Gaviti organizes our collection efforts **Official Response from Sarah Hein:** > Thank you for your thoughtful review Zach. We are happy to hear that Gaviti is helping your team keep collections organized and automate internal messages. We understand that the API connection with Sage is not perfect, but we are working to improve it all the time, step by step. Thank you again for your helpful feedback and we are delighted to have you as a customer. ### 46. Finance Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Firdaus K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Gaviti?** Follow-up automation, Activity log, Email reminders **What do you dislike about Gaviti?** 1)Drilling down of Dashboard to see how the numbers are getting calculated **What problems is Gaviti solving and how is that benefiting you?** It has automated manual work of sending timely reminders to customers through workflow **Official Response from Sarah Hein:** > Thank you for your thoughtful review Firdaus. We are glad that Gaviti has helped your team automate your reminder process and has given your team some valuable time back. As for the dashboard, thank you for the feedback, we are always learning from our customers and always looking for ways to improve our product. Again thank you for taking the time to write this review. ### 47. We have been on Gaviti for over a year **Rating:** 4.5/5.0 stars **Reviewed by:** Ben D. | BCI Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Gaviti?** The easy visibility it gives us of our A/R across 10 different locations that are on separate systems. Before Gaviti we had to run a lot of manual reports into Excel to get our data in one place. Now I can easily monitor all divisions. **What do you dislike about Gaviti?** We have had a few issues, but Gaviti service is very responsive. Probably the toughest thing is their work week runs from Sunday to Thursday for US customers, but even that hasn't affected us significantly. **What problems is Gaviti solving and how is that benefiting you?** Gaviti is helping us get visibility in our collection process, which helps us better hold our collection team accountable, and in turn our customers. ### 48. Gaviti Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Gaviti?** The feedback from customers making sure that the past dues are addressed. **What do you dislike about Gaviti?** Not being able to sort by user filter as the members like to do this but, it is coming first part of 2023 **What problems is Gaviti solving and how is that benefiting you?** Sending past due notifications to customers. Helping reduce our DSO and past due accounts. **Official Response from Sarah Hein:** > Thank you for your helpful feedback. We are glad that Gaviti's personalized dunning workflows have helped reduce your company's DSO. Hope you are enjoying the filters. ### 49. Best collection app out there **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle J. | Accounts Receivable Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Gaviti?** I love how it has cut my collection efforts in half. Gaviti sends out an automated email for past-due invoices. Before, I would have to call or email myself, but Gaviti does all the work! **What do you dislike about Gaviti?** There is nothing I don't like about Gaviti **What problems is Gaviti solving and how is that benefiting you?** I now have more time to focus on other areas. I still do my collections, but only once a week and it doesn't take as long as it did before. ### 50. Gaviti is Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Gaviti?** AR automative emails about past due Invoices **What do you dislike about Gaviti?** For what we use it for, nothing at this time **What problems is Gaviti solving and how is that benefiting you?** Help automate collections **Official Response from Sarah Hein:** > Glad you are having a good experience with Gaviti and you find the automation helps you! ## Gaviti Discussions - [How does Gaviti identify which invoice takes priority in sending?](https://www.g2.com/discussions/41391-how-does-gaviti-identify-which-invoice-takes-priority-in-sending) - 1 comment - [View Gaviti pricing details and edition comparison](https://www.g2.com/products/gaviti/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+13%3A51%3A17+-0500&secure%5Bsession_id%5D=4074a450-b4f0-4360-8f00-221450b81e04&secure%5Btoken%5D=4d0afb395006094cb39239e0d2813a2b7ba5b6821103367fea1aec002758292a&format=llm_user) ## Gaviti Integrations - [BlueSnap](https://www.g2.com/products/bluesnap/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Priority ERP](https://www.g2.com/products/priority-erp/reviews) - [Q360](https://www.g2.com/products/q360/reviews) ## Gaviti Features **Customer Credit** - Credit Limits - Credit History - Credit Limits Adjustment - Integration with Credit Rating Agencies - Credit Limit Suspension - Collection Agencies - Accounting Integration - Third-Party Integrations **Reporting** - Status - Customer Credit - History - Sales Tax Management - Activity Dashboard - Customer Statements **Document Management - Deduction Management** - Analysis - Repository **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Invoice Matching** - Incomplete Payments - Match Invoices and Payments - Errors and Adjustments - Cash Application **Integrations** - Accounting - ERP - CPM **Collections** - Partial Payments - Disputed Transactions - Personalized Customer Messaging - Customer Profiles - Electronic Payments **Transactions** - Credits - Invoices - Partial Payments **Analytics** - At Risk Customers - Esimated vs Actual Receipts - Collections Effectiveness - Scaleability - Artificial Intelligence - Compliance Control - Payment Collection - In-House Collections **Workflows** - Approvals - Bank Reconciliation **Self Service** - Customer Portal - Financial Documents **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Agentic AI - Credit and Collections** - Autonomous Task Execution - Multi-step Planning - Adaptive Learning **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics **Additional Functionality** - Reporting & Statistics - Customizable Reports - Generative AI - Expense Tracking - Data Import/Export - Real-Time Data - User Management - ACH Payment Processing - Invoice Processing - Billing & Invoicing - Alerts/Notifications - AI Copilot - Contact Database - Aging Tracking - Purchase Order Management - Audit Trail - Discount Management - General Ledger - Document Management - Receivables Ledger - Recurring/Subscription Billing - Multi-Currency - Workflow Management - Credit Card Processing - Task Management - Customizable Templates - Forecasting - Cash Flow Management - Self Service Portal - Reminders - Check Processing - Receipt Management - Overpayment Processing - Financial Management - Third-Party Integrations - Payment Collection - Approval Process Control - API - Profit/Loss Statement **Additional Functionality** - Real-Time Updates - Compliance Management - Activity Dashboard - Auto-Dialer - Credit Card Processing - Payment Plans - Automated Scheduling - API - Workflow Management - Activity Tracking - Multi-Currency - Multiple Payment Options - Callback Scheduling - Generative AI - Business Process Automation - Email Templates - Historical Reporting - Multi-Channel Communication - Data Import/Export - Invoice Management - Reporting & Statistics - Transaction Management - Multiple User Accounts - Risk Assessment - Customizable Templates - AI Copilot - Alerts/Notifications - Client Management - Contact Management - Automated Notices - Call Recording - User Management - Real-Time Analytics - Credit Reporting - Search/Filter - Commission Management - Borrower Management - Template Management - Customizable Reports - Monitoring - Reminders - Real-Time Reporting ## Top Gaviti Alternatives - [Quadient Accounts Receivable](https://www.g2.com/products/quadient-accounts-receivable/reviews) - 4.4/5.0 (154 reviews) - [Tesorio](https://www.g2.com/products/tesorio/reviews) - 4.7/5.0 (240 reviews) - [Invoiced](https://www.g2.com/products/invoiced/reviews) - 4.5/5.0 (398 reviews)