Gaviti Reviews & Product Details

Gaviti is an AI-powered accounts receivable automation platform that helps B2B companies streamline their invoice-to-cash cycle. It centralizes collections management, cash application, credit risk, disputes, and customer communications, replacing manual spreadsheets and scattered emails with a unified, efficient workflow. Gaviti is the only platform offering a B2B payment portal with zero-fee ACH and streamlined communication included in every subscription, enabling faster, frictionless payments at no extra cost. The platform is ERP-agnostic and connects with any ERP or business system—including proprietary or homegrown solutions—providing unmatched integration flexibility. AI-driven cash application improves accuracy and dramatically reduces reconciliation time. Automated workflows ensure timely reminders, escalations, and task management. The Collector Workspace offers full visibility into aging, communication history, promises to pay, and collector performance. With built-in credit tools, dispute workflows, customer self-service, and real-time analytics, Gaviti gives finance leaders everything they need to run a predictable, scalable, and efficient A/R operation.

Product Website

Seller

Gaviti

Discussions

Gaviti Community

Languages Supported

English, French, Hebrew, Portuguese, Russian, Slovak, Spanish

Overview by

Yan Lazarev (Founder and CEO @ Gaviti - I am hiring!)

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

View More Pricing Information

Gaviti Integrations

(8)

Verified by Gaviti

Gaviti Media

Dashboard

View My Customers

View Client Invoices

View My Collections Actions

Communicate with Accounts Payable

Keep track of your workflows

Official Downloads

(5)

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How Burwood Reduced RAR by 77% in under 6 months

Gaviti Reviews (172)

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Alicia S.

Collections Specialist

Enterprise (> 1000 emp.)

1/2/2025

"Gaviti for Collections"

4/5

What do you like best about Gaviti?

I like that the program is user friendly. Since I train all employees that use the program, that makes my job a lot easier. Since we only use the collections part, I can train a new user in less than an hour. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

There seems to be a lag in the system when multiple people are using it. I do not know if it is a system issue for my computer but a couple other users in our company have the same problem. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

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Hi Alicia,

We’re thrilled to hear you’re enjoying one of Gaviti’s key benefits—having all A/R information easily accessible in one place!

Regarding invoice notes, please note that they are visible both at the customer level and for Gaviti users. To ensure the notes appear as intended, they need to be set to “view.” If you’re unsure how to do this, your company’s dedicated Customer Success Manager will be happy to guide you through the process.

Thank you so much for taking the time to leave a review.

Andrew G.

Job Cost Analyst

Mid-Market (51-1000 emp.)

11/21/2024

"Gaviti streamlines both billing and collections"

5/5

What do you like best about Gaviti?

The ability for users in finance, sales and operations all to view and add notes to any outstanding invoice has helped get everyone on the same page. Everyone now plays a role in collections and we're all pulling in the same direction. The transparency and accountability increases with Gaviti have been tremendous. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

Somtimes we have billing contacts that vary on a project by project basis, even for the same client. It would be helpful to be able to set billing contacts on a project level rather than a client level for these instances so that we can ensure specific invoices and collections emails are going to the right people without having to switch off an automated workflow. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

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Hi Andrew,

Thank you for your feedback! We’re thrilled to hear that Gaviti is helping your organization stay on top of your A/R and providing so much value.

Regarding your challenge with assignment and organization based on invoice information, I have great news—this functionality is built right into Gaviti through custom fields! Our platform is designed to be fully customizable, enabling you to organize your system and processes in the way that works best for your team.

If you’d like assistance setting this up, your dedicated Customer Success Manager is here to help. Don’t hesitate to reach out—we’re eager to ensure you’re getting the most out of Gaviti.

Thank you for taking the time to write a review!

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

11/11/2024

"Gaviti is beyond user-friendly!"

4/5

What do you like best about Gaviti?

Gaviti makes it incredibly easy to follow up with both colleagues and customers. Its features allow you to quickly send emails or reminders, streamlining communication. Customers appreciate how simple it is to review their accounts, make payments, or upload documents. This tool has truly transformed my daily workflow, and the support team is always very responsive whenever any issues come up. Gaviti has made my job much more efficient, and the fact that it was developed by a team with a finance background is a significant advantage. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

I wish the statements were a bit more user-friendly. Customers want to see a clear overview of their account, including invoices that are not yet due and any credits available. At the moment, we can't easily generate and share such a report with customers. Aside from this, the other reporting features make managing multiple accounts very straightforward. Review collected by and hosted on G2.com.

What problems is Gaviti solving and how is that benefiting you?

Gaviti gives me a clear overview of all the company's receivables, making it easier to prioritize the accounts that are more delinquent. It saves me a lot of time during the collections process. Generating reports for upper management is straightforward, as I can quickly export the data to Excel and use pivot tables to transform it as needed. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

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Hi - We are so glad that you find Gaviti user friendly and that we are adding so much value. I just wanted to let you know that you can set up the customer reports that you described via our workflows. If you are not sure how to do this, please reach out to your company’s dedicated Customer Success Manager and they can assist you.

Thank you for taking the time to leave a review.

Alexus S.

12/16/2025

"Saves Invoice Time, Needs Performance Boost"

5/5

What do you like best about Gaviti?

I really appreciate Gaviti's bulk editing feature because it helps when notating bunches of invoices and saves me a ton of time. This efficiency is essential for submitting invoices promptly. Additionally, the initial setup of Gaviti was very quick and easy, which was a big plus for me. I also use Gaviti daily and would highly recommend it to others, as I rated my likelihood of recommending it a 10. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

There are times where the site itself is very laggy or slow. For example, last Friday, I had to leave work early for an appointment but had to stay a little longer due to being unable to immediately note and tag invoices. Review collected by and hosted on G2.com.

Tijana P.

Credit and Collections Analyst

Mid-Market (51-1000 emp.)

10/10/2025

"Gaviti - Collections Software"

5/5

What do you like best about Gaviti?

Gaviti's most valuable feature is its collections software, which offers a user-friendly interface that allows you to raise disputes and assign them to the appropriate colleague for resolution. I also appreciate the excellent option to pause individual invoices within workflows, along with other useful and easy-to-use functionalities. These two sections are used daily and are of great value. Implementation was quite seamless, too. Support is quite helpful and available. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

The cash application section is less user-friendly compared to the collections and disputes sections. It also lacks the range of options needed to handle the various situations that can arise during cash application. Integration for cash app was not ease and fast as expected. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

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Thank you for sharing such a thoughtful and detailed review of Gaviti! We’re thrilled to hear that the collections and dispute management features are delivering real value for your team, and that the platform’s ease of use, smooth implementation, and responsive support have helped make your day-to-day operations more efficient. It’s great to know that tools like invoice pausing and streamlined dispute assignment are supporting your workflows and contributing to consistency in customer communication.

We also appreciate your candid feedback regarding the cash application module. Insights like yours are incredibly important as we continue to refine the product. Our team is actively working to enhance usability, expand available options, and improve integration experiences to better support the wide range of real-world scenarios you encounter. We’re glad Gaviti is helping drive timely collections and time savings, and we’re committed to making your entire receivables workflow—even cash application—as smooth and powerful as the rest of the platform. Thank you again for helping us improve!

Verified User in Accounting

Enterprise (> 1000 emp.)

10/20/2025

"Gaviti Review 10.20.25"

4/5

What do you like best about Gaviti?

Exposure is key for us. With such large portfolios, it's simply not possible to personally handle every single invoice. When we make sure the data imported into Gaviti is accurate, it significantly expands our ability to connect with clients. I also value the auto-reminder feature—extra reminders are always useful. The On-Demand email options are convenient, too. Overall, Gaviti serves as an excellent, agnostic invoice platform. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

The dispute management tool does not automatically resolve disputes when an invoice is paid. Even after the invoice balance has been settled, we are still required to manually mark the dispute as resolved. This would be a convenient option to have available. Review collected by and hosted on G2.com.

What problems is Gaviti solving and how is that benefiting you?

At its core, Gaviti serves as an effective mass communication tool, allowing users to reach and contact clients regardless of the size of their business portfolio. Promptly initiating responses within the collections or accounts receivable workspace is crucial for efficient collections. The demand email feature is a valuable addition for sending standard outgoing emails. I also appreciate the customizable reminder schedules and the ability to pause or resume reminders, which adds flexibility to the process. Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

2/17/2025

"Simple to use AP platform"

5/5

What do you like best about Gaviti?

Gaviti is an excellent Accounts Payable platform that significantly streamlines my Accounts Receivable processes. Its intuitive design makes it simple for both me and my clients to use. I rely on it daily for managing invoices, requesting payments, and ensuring seamless integration with my regular workflow. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

I would strongly encourage Gaviti to focus on improving the performance speed and flexibility of custom reporting. The occasional lag in the system, along with the complexity of pulling specific data for analysis, sometimes hinders my efficiency. Allowing integration with a wider range of existing payment processors would significantly enhance the platform's value and ease of adoption. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

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We're delighted to hear that our platform has seamlessly integrated into your daily operations and is also helping your customers!

We sincerely apologize for any inconvenience you may have experienced with customer service response times. Your feedback is invaluable, and we're looking into the issue.

If you have any further suggestions or need immediate assistance, please don't hesitate to reach out to your dedicated Customer Success Manager.

Thank you for taking the time to leave a review.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

5/27/2025

"LOVE Gaviti!!!"

5/5

What do you like best about Gaviti?

Gaviti makes those doing collections stay on track and saves so much time! I love the automation of it sending notifications on a cadence that we prescribe and then providing me with notifications to call on certain days, etc. I can set it and forget it until I get a notification to act, and the automated notifications to clients lets me focus on other things, because I know Gaviti is handling that part for me. I love it!!! Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

Downsides:

1. It always requires I enter my username twice before taking me to the password (a small but annoying bug...I'm sure this will get fixed soon!)

2. I sometimes have to shut it down and re-log in, because sometimes the filters stay in place when they shouldn't. Also a minor bug with an easy, but annoying work-around. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

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We’re thrilled to hear how much you value Gaviti’s automation and notification workflows—it’s exactly the kind of impact we aim to deliver. The ability to “set it and forget it” while still staying on top of collections is what we aim for.

Regarding the minor issues you mentioned:

Username Entry Bug: If you're using Google Chrome, you can streamline the login process by enabling Chrome’s built-in autofill for passwords and usernames. This should help you bypass the double-entry annoyance. You can follow these Chrome instructions here to enable that setting.

Filter Persistence Bug: We've gone ahead and reported this issue to our technical support team, who are actively looking into it to ensure a smoother experience in future updates.

Thank you for taking the time to leave a review.

Verified User in Accounting

Mid-Market (51-1000 emp.)

5/26/2025

"ALL IN 1 GAVITI"

4.5/5

What do you like best about Gaviti?

Gaviti helped me in many ways. I don't have to constantly remind myself about such task because it has a feature where it automatically sends reminder to each of my customers. It also filters work that I need to prioritize first. Notes are easy to check, and it is also user friendly. I have a guide what to work on first especially those with higher balances or flagged as high risk. For some reason I was not able to use the company email on this review which is nmariano@binswangerglass.com. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

It takes some time to load sometimes. Not sure if it's my internet connection but it loads up when few notes were entered. So far, I got no other problem with it. Review collected by and hosted on G2.com.

What problems is Gaviti solving and how is that benefiting you?

Collections made easy because of the features it offers. Reminders, tabs, filtering are easy to navigate. Flagged accounts are easily identified. You'll also know how well you are engaging with your customers; daily activities are recorded. You can review the dashboard every day to keep you up to date about your work. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

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We're thrilled to hear how Gaviti is streamlining your workflow—from automatic customer reminders to prioritizing high-risk accounts and organizing notes. It's great to know the platform's user-friendly design and customizable features are making a real impact on your day-to-day collections process. Your feedback reinforces the value we aim to deliver with every feature. Thank you so much for taking the time to leave a thoughtful review!

Adeajai P.

Collection administrator

Small-Business (50 or fewer emp.)

5/30/2024

"User-friendly software that has improved my daily workflow."

4.5/5

What do you like best about Gaviti?

One of the newer things I appreciate about Gaviti is how effectively it keeps our team focused on daily tasks while seamlessly keeping customers updated on their invoices, including the ability to automatically send large attachments. The customer support team is very responsive and helped us smoothly integrate Gaviti’s features into our daily routine. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

Our previous issue around sending multple attachments have been resolved. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

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Hello Adeajai! Thank you for taking the time to write a review. I have some good news for you. - We recently added the ability to send multiple PDF invoices via automated workflows. You can check it out yourself or contact your customer success manager who will be happy to assist you.