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Function Point Reviews & Product Details

Function Point alleviates the chaotic nature of operating creative agencies, internal marketing teams and professional service firms. Used by over 9000 customers across the world, the all-in-one solution helps teams connect each stage of project management. Our goal is to make productivity more personable; to warm it up and give it a heartbeat.

Seller

Function Point Productivity Software

Languages Supported

English

Product Description

Function Point Productivity Software is an all-in-one project management solution specially designed for ad agencies, design studios and internal marketing departments looking to streamline their business. Our integrated software combines project management, time tracking, CRM, financial, and business reporting tools in one convenient cloud based system. Function Point’s comprehensive solution helps creative businesses improve their productivity and profitability by streamlining processes; simplifying collaboration; centralizing information; and delivering real-time business data. Easy, effective, and efficient — do more with Function Point.

Overview by

Jimmy Wu

Discussions

Function Point Community

Pricing

Pricing provided by Function Point.

Annually

$34

Per Subscriber/Month Billed Annually

Monthly

$39

per Subscriber/Month Billed Monthly

View More Pricing Information

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Function Point Media

Function Point Demo - Dashboard & Custom Reports

See real-time job deadlines, utilization, profitability, or customize your own reports!

Function Point Demo - Job Visibility in One View

View deadlines, budgets, profits, time, and much more in one place.

Function Point Demo - Plan Projects in GANTT or Board Views

Function Point makes it easy to keep everyone on the same page.

Function Point Demo - Staff Workload Planning

Automated real-time staff workload. View by staff or team on daily, weekly, or monthly basis.

Function Point Demo - Seamless Quickbooks Integration

Our Quickbooks integration will streamline expense and invoice processes

Access all client communications including emails, files, jobs, and invoices all in one place.

Function Point Reviews (192)

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Natalie C.

Small-Business (50 or fewer emp.)

7/17/2018

"Function Point Fan"

4.5/5

What do you like best about Function Point?

The ability for me to interact with my team and keep track of project progress. Review collected by and hosted on G2.com.

What do you dislike about Function Point?

Not being able to see draft tasks on the work planning view. Review collected by and hosted on G2.com.

Response from Levi Wilson of Function Point

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Hi Natalie, thanks for sharing your feedback with us!

Carrie Hill L.

Account Manager

Marketing and Advertising

Small-Business (50 or fewer emp.)

1/4/2018

"Life is good on the cloud"

5/5

What do you like best about Function Point?

We moved to FP about a year ago and for us, access and organization of info were our key needs. FP delivers both with flying colors. Review collected by and hosted on G2.com.

What do you dislike about Function Point?

It can feel a bit cumbersome to have to move into edit mode every time something needs to be updated and then save, but I understand this just comes with the territory of a cloud based program. A working save button would be much appreciated. Review collected by and hosted on G2.com.

Recommendations to others considering Function Point:

The staff at FP is extremely helpful and knowledgeable, the contacts we've had there have definitely been an asset. Connect with a real person there Review collected by and hosted on G2.com.

What problems is Function Point solving and how is that benefiting you?

We needed to be able to access our info from anywhere and now we can literally work from our phones if need be. We have also reduced our accounts workload by at least half in integrating our pm software with Quickbooks Online. YAY. Review collected by and hosted on G2.com.

Response from Levi Wilson of Function Point

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Thanks for your kind words, Carrie!

Sophia A.

Small-Business (50 or fewer emp.)

6/4/2018

"Function Point is very user friendly and easy to use."

5/5

What do you like best about Function Point?

I really like how easy it is to use Function Point. It is very user friendly and helps keep all my jobs organized. Review collected by and hosted on G2.com.

What do you dislike about Function Point?

I don't like how when you click back space your note erases and you have to start over. Review collected by and hosted on G2.com.

Response from Levi Wilson of Function Point

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Hi Sophia, thanks so much for taking the time to share your feedback with us.

Verified User in Graphic Design

Mid-Market (51-1000 emp.)

6/4/2018

"More simple, less cluttered than competition"

4.5/5

What do you like best about Function Point?

I used FP for timekeeping. What I liked about Function Point was that the layout was more intuitive and user friendly than competitors. My company recently switched to another timekeeping software, which unfortunately I feel is more cluttered and came with a learning curve, which allows for much less mistakes than FP offered. Review collected by and hosted on G2.com.

What do you dislike about Function Point?

Function Point could have used a little more polishing in terms of extra features. I found navigating through search results was very cumbersome, often times only displaying half of the results without any way to reveal the other half. Review collected by and hosted on G2.com.

Recommendations to others considering Function Point:

The grass is always greener, however sometimes the simplest solution is the best. Review collected by and hosted on G2.com.

What problems is Function Point solving and how is that benefiting you?

Since my office switched to another time keeping solution, I realize that FP was very user friendly and gave me everything I needed, and for the most part nothing I didn't need. Review collected by and hosted on G2.com.

Response from Levi Wilson of Function Point

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Thanks for sharing your experience of FP with us. Please let us know if there's anything we can do to help -- we're always ready to listen!

Travis W.

General Manager

Information Technology and Services

Small-Business (50 or fewer emp.)

11/24/2017

"Solid agency management tool"

3.5/5

What do you like best about Function Point?

It works as advertised, in the vast majority of business cases it handles what we need it to do well, and is flexible enough that we can tailor it to our particular niche. We've been able to build a really effective new-business cycle with it too. Review collected by and hosted on G2.com.

What do you dislike about Function Point?

We put a lot of time and effort into building custom engagements with our clients, often trying to match how we bill to their needs or project structure. There's some situations where we have to use clunky workarounds to make it work - for example a monthly retainer with a budget cap (i.e., max 20hr/month for a year) that resets every month is a pain to set up. Review collected by and hosted on G2.com.

Recommendations to others considering Function Point:

Evaluate your current business processes and make sure that you test out actual scenarios. Workarounds may not be a deal-breaker, but if you have do them constantly you may be better finding a software that fits your working model. Review collected by and hosted on G2.com.

What problems is Function Point solving and how is that benefiting you?

We use it to manage our new business, solicitation, and cultivation cycles, client billing and project budgeting. It's really straightforward to use, and we've increased our net sales by about 20% last year because of it. Review collected by and hosted on G2.com.

Response from Levi Wilson of Function Point

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Thanks for taking the time to share your thoughts with us, Travis!

Josh B.

Director Of Photography

Marketing and Advertising

Small-Business (50 or fewer emp.)

7/16/2018

"Lots of functions, slightly overwhelming at first but very useful."

4/5

What do you like best about Function Point?

The visual elements including utilization graphs and schedules. Review collected by and hosted on G2.com.

What do you dislike about Function Point?

Lots of notifications that I can't turn off because of my privileges. Review collected by and hosted on G2.com.

Response from Levi Wilson of Function Point

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Hi Josh, thanks for sharing your thoughts with us!

Loraine F.

Small-Business (50 or fewer emp.)

11/10/2017

"Easy to use for a small business"

5/5

What do you like best about Function Point?

Function Point is a very intuitive and easy-to-navigate program. Review collected by and hosted on G2.com.

What do you dislike about Function Point?

I currently can't think of anything I dislike about this software. We don't use some of the functions offered, but it doesn't hinder our productivity. Review collected by and hosted on G2.com.

What problems is Function Point solving and how is that benefiting you?

We are able to track our time, create expenses/purchase orders, create invoices, open new jobs, run reports... all very easily. All of our employees are comfortable using the program based on their respective permission sets because it's a fairly intuitive program. And even if we don't know how to do something at the moment, the support documents available usually gives us the answers we need. Also, we enjoy the fact that we can access it anywhere. Our previous accounting software did not allow us to do that. We had to be on site to do any of the things we can do with Function Point. And last but not least, the help desk responds very quickly when I submit an error or bug or question. Review collected by and hosted on G2.com.

Response from Levi Wilson of Function Point

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Thanks so much for your kind words, Loraine. We appreciate you taking the time to share your thoughts.

Bryan A.

Small-Business (50 or fewer emp.)

11/10/2017

"Overall positive but with some UX/UI issues"

3/5

What do you like best about Function Point?

I love that everything is in one place and for the most part is relatively intuitive to use. It's made estimating, invoicing, and analysis of jobs quick and easy and allowed me to delegate these things out to others and conversely allowed team members in finance and leadership to access the information that they need without me being the bottleneck. Review collected by and hosted on G2.com.

What do you dislike about Function Point?

Again, my main complaint is in the UX/UI of the system. In many cases it seems as though each section has been developed and updated a bit in a vacuum rather than thinking through the full system and the result is that it suffers from a bit of featuritis and inconsistency. There are also simple things that could fixed in the UX that would make the experience more seamless. For example, why do I have to "submit services" before I can edit the info on an estimate and why does the option to "submit services" only come up when I hit the button to edit the info, rather than being on the services tab? Why when I delete an estimate does it not simply take me back to the project or client screen? Why can't I copy an project? Why does the search function require you to pick from client, project, etc rather than being able to search the whole site? These sorts of things. Review collected by and hosted on G2.com.

What problems is Function Point solving and how is that benefiting you?

We primarily use this to provide consistency and efficiency when quoting projects, as well as to track time on jobs. We have not yet used it for project management as much. The best thing is now that we have most types of projects entered in, it is super quick and easy to copy estimates and the time it takes to quote has been dramatically reduced. Review collected by and hosted on G2.com.

Response from Levi Wilson of Function Point

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Bryan -- thanks for sharing your feedback with us. Your suggestions have been passed on to our Product team for consideration. We appreciate you letting us know how we can make FP better for you and your team!

Ellen M.

Small-Business (50 or fewer emp.)

6/4/2018

"Function Point has helped our business stay organized and on top of changing schedules."

4/5

What do you like best about Function Point?

We like the ability to easily manage time sheets. Review collected by and hosted on G2.com.

What do you dislike about Function Point?

Our least favorite benefit is the number of steps it takes to create a new job. Review collected by and hosted on G2.com.

Response from Levi Wilson of Function Point

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Hi Ellen -- thanks for sharing your feedback! We're glad to hear FP is helping your team manage time, budgeting and invoicing!

James T.

Executive Director, Marketing & Communications

Mid-Market (51-1000 emp.)

10/17/2017

"Strong Operational Tool for Marketing & Creative Services Firms"

4/5

What do you like best about Function Point?

We were searching for a solution that provided full integration from proposal creation through execution through time-tracking and billing -- this was our choice as of 2011 and we've continued to grow and develop along with the platform. They've come a long way,so have we. Best features are:

● Robust Services feature - pro, does a lot of what we require

● Schedule Templates - provide standardized building blocks for scoping & estimating

● Time Tracking - several options for time tracking to address individual user preferences

● Forecasting - good visibility to future demand by hours/service group/revenue Review collected by and hosted on G2.com.

What do you dislike about Function Point?

Inherent with any software are the "nuances" that make you question the rationale for why things are set-up the way they are. The primary ones for our team are:

● Robust Service Features - high administration requirement - the learning curve is real

● Too many clicks for some functions - general U/X could continue to improve Review collected by and hosted on G2.com.

Recommendations to others considering Function Point:

FP is a powerful tool but like all ERP's requires an investment of training and development as well as continuous on-going administration - you want to be sure the trade-off for admin/management is worth the exchange. I would suggest determining your specific set of needs based on your organization size and requirements -- it's like buying a car, the features are nice - but do you need the air-conditioned seats? Review collected by and hosted on G2.com.

What problems is Function Point solving and how is that benefiting you?

We're solving the following:

● Forecasting - visibility to future demand

● Resource Planning - scheduling and management of teams and roles

● Efficiency - a solid tool for identifying opportunities for efficiency gains Review collected by and hosted on G2.com.

Response from Levi Wilson of Function Point

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Thanks for your feedback, James. We appreciate you taking the time to share it with us!