G2 reviewers report that Accelo excels in providing an all-in-one solution, combining CRM, Help Desk, Sales, Project Management, and Billing into a single platform. Users appreciate this integration, noting it has been instrumental in scaling their businesses without the hassle of switching between multiple applications.
Users say that Function Point shines in its project management capabilities, particularly highlighting its ease of making real-time changes to proposals during client meetings. This flexibility is a significant advantage for teams that need to adapt quickly to client needs.
According to verified reviews, Accelo's automation features significantly reduce time spent on manual tasks, which users find particularly beneficial for streamlining workflows. This automation helps minimize errors and enhances overall productivity, making it a strong choice for businesses looking to optimize their operations.
Reviewers mention that while Function Point offers solid project tracking and financial management tools, it sometimes struggles with user experience, particularly in setup and customization. Users have noted challenges in configuring the software to meet their specific workflow needs.
G2 reviewers highlight that Accelo's quality of support is consistently rated highly, with users appreciating the responsiveness and helpfulness of the support team. This level of service can be crucial for businesses that rely on timely assistance to resolve issues.
Users report that Function Point is particularly well-suited for small businesses, with a strong focus on team collaboration and task management. However, its lower overall satisfaction score compared to Accelo suggests that it may not meet the needs of all users as effectively as they would like.
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Hi there, Valentina is absolutely right! Accelo provides a long list of seamless integrations, including very powerful email, accounting and marketing...Read more
Does Accelo offer Customer Support?
2 Comments
Official Response from Accelo
Hi there, Accelo provides free Customer Support to all Accelo users which includes basic 24/6 email responses. Premium Support is available to customers...Read more
When are you coming up with more new exciting features
2 Comments
MG
Best way to find out about upcoming features is to check out the Accelo Blog page. https://www.accelo.com/resources/blog/Read more
Based on what our experience was with Function Point, they do not seem to have any quality metrics, at least none that tie to customer satisfaction or...Read more
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