FullContact Reviews & Product Details

The API is very easy to integrate, is well documented and very stable. Asynchronous processing via webhooks increases the matching ratio, especially useful when the use case allows waiting some minutes for the response. Review collected by and hosted on G2.com.

We see a 50% matching rate, there is room for improvements there. We miss the batch endpoint we had in the v2. Some data from the Enrich API have too many fake positives, especially age, employment, and education. We miss a well-documented list of available profiles networks. Outdated data is expected in this kind of APIs but a timestamp about when each data point was updated is desirable to manage when to discard them.

A rate limit of 600 queries per min is very low if you are batch processing profiles. Review collected by and hosted on G2.com.

Super easy, and includes all the functionnality I ever needed to be able to accomplish what we had in mind. Very solid content, and consistent too. Was actually surprised how much data FullContact could pump out. There were constant and stable results and gave us a lot of data to work with. Review collected by and hosted on G2.com.

Not much really. Pricing maybe ? We ended up capping the search results pretty quickly. Review collected by and hosted on G2.com.

We integrated into the FullContact API several years ago to build a product that adds photos to CRM contacts for our member businesses. We have had to do almost ZERO maintenance on this since it's come out. It meets our user's needs perfectly. Review collected by and hosted on G2.com.

Honestly, not a whole lot. We are a bit concerned that something will change. We keep an eye on our monthly billing. There really isn't anything we particularly dislike. SOMETIMES, one of our users will have a contact that we can't pull a photo in for and they are confused about why that doesn't come through. We haven't identified a trend or a significant problem with that yet though. Review collected by and hosted on G2.com.

FullContact has an endpoint that you just provide an email address to and you get back a wealth of information on that person. It makes it super simple to get a holistic view of someones online persona without having to go to each social platform and do the work yourself. Review collected by and hosted on G2.com.

Sometimes the data can be inaccurate or sparse but overall I have seen the data to be good and true. No service is perfect and you will have false positives but overall I would rate FullContact as trustworthy. Review collected by and hosted on G2.com.

We've been using FullContact for nearly 2 years and it always provides a big "wow" moment for customers and prospects. Review collected by and hosted on G2.com.

There are sometimes privacy concerns brought up by our prospects. They tend to wonder "how can all this data be so easily and quickly gathered in a privacy conscientious way?"

I don't think this is an issue that is easily resolved. Review collected by and hosted on G2.com.

Follows standard authorization flows and API patterns, combined with the documentation it makes it easy to use. The data enrichment aspect is very nice, and I am always impressed by the data FullContact is able to return with minimal search points. Highly recommend it! Review collected by and hosted on G2.com.

There isn't much I don't like about the API. Good insights and easy to use. If I come across something that is broken or I have a question, FullContact is happy to help. Review collected by and hosted on G2.com.

Its quick, easy, fairly reliable in terms of matching. Lots of data points that could be useful for your business and how you handle your customers. Review collected by and hosted on G2.com.

The pricing models are a little wonky. I feel like the sales process beyond the actual packages/prices that they offer is overly sales-is. Being an engineer I'm not super excited about that process. Review collected by and hosted on G2.com.

Above average match rate and great value. Review collected by and hosted on G2.com.

Nothing at this point, no downtime or errors. Review collected by and hosted on G2.com.

That they actually have an API. Many data enrichment companies don't. Review collected by and hosted on G2.com.

The matching rate is dismal for some types of data. Review collected by and hosted on G2.com.

The team at Full Contact is great and very helpful to our development team. The quality of the data they provide is verified by actual human beings so it's very reliable. Review collected by and hosted on G2.com.

Nothing. We love Full Contact and it's API. Review collected by and hosted on G2.com.

It's a cost effective way to enrich our emails in app with plentiful of categories. Like that they scan twitter and linked in for records. Review collected by and hosted on G2.com.

No bulk method any more, price increases each, relatively low match rate at ~20 percent. Review collected by and hosted on G2.com.

The FullContact service works, is reliable and their staff/company has been very helpful and friendly over the years we've worked with them. Review collected by and hosted on G2.com.

Nothing to dislike. As I mentioned above, the service works, and the people are friendly. Review collected by and hosted on G2.com.

person API is indeed powerful to get the person's contacts at a time. Review collected by and hosted on G2.com.

The accuracy of the person's API. Unusable if it gets wrong. We have to validate before showing the result. Not so great coverage for people outside of the US. Review collected by and hosted on G2.com.

The integration was simple and returned the right results for us Review collected by and hosted on G2.com.

A little less pricey would always be welcomed Review collected by and hosted on G2.com.

Simple and reliable. We don't ever have to think about it, just works Review collected by and hosted on G2.com.

I don't have many dislikes. I am curious about how the data gets updated, sometimes I see things that seem out of date. Review collected by and hosted on G2.com.

The data they provide is high quality and they have fast api response times. They also had helpful onboarding and servicing. Review collected by and hosted on G2.com.

Their service is a little bit on the expensive side. Review collected by and hosted on G2.com.

FullContact is the only service I know of that can provide the information it does. Review collected by and hosted on G2.com.

We've ran into issues hitting their rate limits before, but that's a solvable problem. Review collected by and hosted on G2.com.

Easy to get started and use, and affordably priced. A critical piece of our infrastructure, and they've been reliable the entire way through. Review collected by and hosted on G2.com.

While the match rate is competitive, you'll still need to be careful if the data is customer facing in any way, as the incorrect entries can be jarring (e.g., incorrect pictures, etc.). Review collected by and hosted on G2.com.

FullContact gives you accurate information when you need it. Company data, individual data, etc. It's been a breeze to work with and their documentation is great. Review collected by and hosted on G2.com.

Serves its job "enriching" profiles and information but cannot do boolean searches (e.g. people at a particular company). Review collected by and hosted on G2.com.

The flexibility of the API and their pricing model Review collected by and hosted on G2.com.

For certain data points, data quality can become an issue Review collected by and hosted on G2.com.

When the data provided by the APIs is accurate, it’s great. Having a source where we can pull valuable data from just an email address or phone number has been very helpful for our clients. Review collected by and hosted on G2.com.

The data isn’t accurate as often as we need. We’ve had several cases (the number of which seem to be increasing) where the incorrect contact data would be pulled for an email, making our clients look bad when they reach out to someone with the wrong contact details. For the price FullContact charges, there should be nearly zero incorrect matches. There used to be a confidence percentage returned with results, but that was removed, and was now re-added with a premium price. Not an ideal implementation. Review collected by and hosted on G2.com.

Support team is really well disciplined and relatively fast. They respond to our team's requests and usually nothing is lost in transit. Review collected by and hosted on G2.com.

Nothing, they have been great. Sometimes the support replies are longer than usual, but they are usually right and positive. Review collected by and hosted on G2.com.

Full Contact gives us the ability to add a wide range of attributes to give a single, more complete and accurate view of each company Review collected by and hosted on G2.com.

Works well for our use case. We enrich our visitor data to provide more accurate targeting Review collected by and hosted on G2.com.

Full Contact API provides a path to develop greater insight into individual source development. The availability and scale of the platform work nicely across any demand we’ve had. Review collected by and hosted on G2.com.

Match rates can be as low as 40% depending on list. Review collected by and hosted on G2.com.

Using an email and/or a phone number, I can get some extra information about a Person on our site that helps provide a better experience to the user themselves as well us admins. Review collected by and hosted on G2.com.

The success rate of the Employment History add-on for the Person Enrich API is really low. Review collected by and hosted on G2.com.