--- title: Friday CRM Reviews meta_title: 'Friday CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 87 reviews by the users' company size, role or industry to find out how Friday CRM works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 87 scale: '5' date_modified: '2026-11-14' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

Friday CRM Reviews & Product Details

Pricing

Pricing provided by Friday CRM.

Basic

$0.00

User Insights

Average based on 87 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Friday CRM Reviews (87)

Reviews

Friday CRM Reviews (87)

4.4
87 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Owner"
5/5
What do you like best about Friday CRM?

It's free and easy to use! Just got started and was able to figure it out quickly. Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

Nothing yet. New to the platform so hard to say. Review collected by and hosted on G2.com.

CH
Chris H.
Small-Business (50 or fewer emp.)
"Free meets Functionality"
4/5
What do you like best about Friday CRM?

Having a CRM that organizes our data, clients, and allows for quick reporting, makes staying on top of things so much easier. The ability to add tasks and manage by tasks, allows management's time to not be spent on chasing down paperwork or emails. To add that it is FREE, and we use it daily, is icing on the cake. Truly the best free CRM out there. And I say this from running IT Departments of fortune 5000 companies from my corporate lifetime. I had created a CRM in js.node and java script through GoogleSheets, and it was easy to set up the same workflow inside of Friday. Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

Lack of automation. In the near future, we will be plugging in the CRM with our Point of Sale, our Invoicing Software, our Estimating Software, and tying in different components of AI, to funnel clients in through our website and point of sale, and automate triggers and responses. Although it may be a bit heavy of a lift, I feel that Friday should be able to support it through its API. Review collected by and hosted on G2.com.

Brad J.
BJ
Brad J.
Managing Director
Small-Business (50 or fewer emp.)
"Great for small business"
5/5
What do you like best about Friday CRM?

Friday CRM has a comprehensive feature set for a free product. It is ideal for small business that is just starting out and looking to keep costs down. Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

Hopefully, they will make it more mobile responsive or get an app. Mind you, I did my initial trials on mobile and it was easy to use. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
Originally submitted 10/17/2024
"Easy to handle, and integrates well with Gmail."
5/5
What do you like best about Friday CRM?

Free and effective, this is exactly what I was looking for as a replacement for Streak, which became paid overnight. Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

There is a lack of a mail merge option to gain efficiency Review collected by and hosted on G2.com.

Debbie S.
DS
Debbie S.
President
Accounting
Small-Business (50 or fewer emp.)
"Feature-Rich & Easy to Customize"
3.5/5
What do you like best about Friday CRM?

Just getting started, but appears to be easy to customize to meet our needs. Like the Google Workspace integration with 2-way sync, eliminating double-entry Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

We offer recurring services to our clients. Wish it was possible to set up recurring Tasks Review collected by and hosted on G2.com.

Jerry M.
JM
Jerry M.
Business Owner
Small-Business (50 or fewer emp.)
"Friday CRM was surprisingly easy to use and not hard on the budget!"
4.5/5
What do you like best about Friday CRM?

Friday CRM was easy to pick up. I have not been a user of Contact list software, but Friday CRM has a lot of advantages I can use. Easy integration. Fast customer support! What more could you ask for? Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

Haven't used Friday CRM enough yet to see any downsides. If there are any downsides, there are few. Review collected by and hosted on G2.com.

Scott Mackenzie R.
SR
Scott Mackenzie R.
Marketing Manager
Small-Business (50 or fewer emp.)
Originally submitted 10/25/2024
"Fast and Easy"
4/5
What do you like best about Friday CRM?

I've tried other services that were too complicated and time consuming. Friday CRM does what I need and it's simple and fast. Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

Needs improvements:

Seeing a calendar view.

One click contact and company page.

Clicks on all pages for creating tasks, meetings, new contact and so on. Review collected by and hosted on G2.com.

Robyn A.
RA
Robyn A.
Organizing Member/Owner
Small-Business (50 or fewer emp.)
"Amazing Platform!"
5/5
What do you like best about Friday CRM?

It is user friendly, even for the tech challenged like myself. It is unbelievable how simple it is to integrate with other programs that I already use. I use it daily, mostly because it is so easy and clear to understand. Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

That I don't have the option of using the pages I want or don't want. Meaning, that our company is not very large and so we do not use all of the features. However, they are great features. Review collected by and hosted on G2.com.

Carlo R.
CR
Carlo R.
COO
Small-Business (50 or fewer emp.)
"Non Profit and First CRM"
5/5
What do you like best about Friday CRM?

I love how easy the Google integration is. Friday CRM has been very helpful and has answered my support issues. I will be using this CRM a lot, and very glad it was easy to get started. There are many features I look forward to using. Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

I wish each employee was able to share contacts and see other notes regarding other communications and emails. Review collected by and hosted on G2.com.

Cheryl T.
CT
Cheryl T.
Business Finance Consultant
Small-Business (50 or fewer emp.)
"Great Product"
5/5
What do you like best about Friday CRM?

Ease of use. I've used it before and we always liked it. Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

Friday offers pretty much all of the features we need. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Friday CRM.

Basic

$0.00
Friday CRM Comparisons
Friday CRM Features
Social Network Integration
Contact & Account Management
Partner Relationship Mgmt. (PRM)
Opportunity & Pipeline Mgmt.
Case Management
Customer Support Portal
Knowledge Base
Email Marketing
Campaign Management
Lead Management