--- title: Friday CRM Reviews meta_title: 'Friday CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 87 reviews by the users' company size, role or industry to find out how Friday CRM works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 87 scale: '5' date_modified: '2026-11-14' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

Friday CRM Reviews & Product Details

Pricing

Pricing provided by Friday CRM.

Basic

$0.00

User Insights

Average based on 87 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Friday CRM Reviews (87)

Reviews

Friday CRM Reviews (87)

4.4
87 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Andrew M.
AM
Andrew M.
BDM
Small-Business (50 or fewer emp.)
"Exceptional product for the cost, with friendly and responsive support"
4.5/5
What do you like best about Friday CRM?

Love the ease of setup and the way it polls in Gmail for the appropriate contacts to track email historically Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

Really could have the feature to edit 'a note' ;-( Additionally would be awesome to be able to bulk edit tasks due dates Review collected by and hosted on G2.com.

Rupert P.
RP
Rupert P.
Director
Small-Business (50 or fewer emp.)
"Still testing, but so far OK"
2.5/5
What do you like best about Friday CRM?

The big upside is that it has all that I want at the price I want, free. Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

I have to write a review to test features. As I have not fully tested the product, it is hard to give a fair review. Review collected by and hosted on G2.com.

Chris H.
CH
Chris H.
Legacy Engineer
Small-Business (50 or fewer emp.)
Originally submitted 9/17/2024
"I can't believe it's FREE"
4/5
What do you like best about Friday CRM?

It's free and allows us to see the data. It's a step up from Sheets and excel. We use it daily, and it allows us to track order-specific tasks, customer-specific tasks, notes on orders, and the phase of the order in each pipeline. Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

It lacks certain sophistications that we need in a CRM: Ticketing, Workflow Management, Automation, Integrations, limited access to features without leaving a review and the amount of time it requires to receive the review before features can be accessed. Review collected by and hosted on G2.com.

Jeff G.
JG
Jeff G.
Owner
Small-Business (50 or fewer emp.)
"Very new to Friday, but having a good experience so far."
4.5/5
What do you like best about Friday CRM?

Ease of use. The learning curve has been very straight forward. Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

Haven't run into any issues yet. Maybe integrations but haven't gotten deep into that yet. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Easy Startup"
5/5
What do you like best about Friday CRM?

Friday is easy to use, offers customization, and links to integrations allowing for upgrades as you go. There are instructional videos, and, for just starting out, free is a great way to go. Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

You have to look for software that integrates rather than having a link on hand with a list. Review collected by and hosted on G2.com.

Albert S.
AS
Albert S.
Tech Lead
Small-Business (50 or fewer emp.)
"Friday CRM Review: A Free Forever Blessing"
4.5/5
What do you like best about Friday CRM?

Friday CRM Review: A Free Forever Blessing

Friday CRM has proven to be an invaluable tool for our small business, offering a surprising level of functionality and ease of use for a completely free platform. The user interface is intuitive and visually appealing, making it a pleasure to navigate.

One of the standout features is the ability to create customizable pipelines and stages, allowing us to effectively track the progress of our leads and sales. The visual representation of potential revenue and concrete revenue in progress is particularly helpful for understanding the financial health of our sales pipeline.

The seamless integration with Gmail is a major advantage, as most of our leads initially come through email. This integration streamlines our workflow and ensures that we never miss a potential opportunity.

Overall, Friday CRM has exceeded our expectations as a free tool. Its comprehensive features and user-friendly design make it a valuable asset for any small business looking to improve its sales and lead management processes. Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

That can not be used within Gmail but it is not a big deal because the software still integrates with Gmail. Review collected by and hosted on G2.com.

Kristi R.
KR
Kristi R.
Insurance owner/agent
Small-Business (50 or fewer emp.)
"Love all things Friday CRM"
5/5
What do you like best about Friday CRM?

I love how easy it is to work Friday CRM! It's so user friendly. I regret ever leaving for the time I did. Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

I wish I was more informed as to how to run certain reports as well as the birthday function. I wish it worked. Review collected by and hosted on G2.com.

Verified User in Fine Art
UF
Verified User in Fine Art
Small-Business (50 or fewer emp.)
"Modern CRM"
5/5
What do you like best about Friday CRM?

This CRM has all the features I have been looking for and completely free. Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

Nothing at all it meets all of my needs. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Great basic CRM"
5/5
What do you like best about Friday CRM?

It's free, it's simple to use. Great for customer record keeping, which is what we use it for predominantly. Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

The lack of customization of the summary pages Review collected by and hosted on G2.com.

Grant B.
GB
Grant B.
Head of Operations
Small-Business (50 or fewer emp.)
"Great User Experience"
5/5
What do you like best about Friday CRM?

Very easy to use and set up and can't believe it is free. We use the tool to manage a small auto business and have lots of contacts and opportunities which we track in Friday Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

For the value for money nothing springs to mind Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Friday CRM.

Basic

$0.00
Friday CRM Comparisons
Friday CRM Features
Social Network Integration
Contact & Account Management
Partner Relationship Mgmt. (PRM)
Opportunity & Pipeline Mgmt.
Case Management
Customer Support Portal
Knowledge Base
Email Marketing
Campaign Management
Lead Management