--- title: Friday CRM Reviews meta_title: 'Friday CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 86 reviews by the users' company size, role or industry to find out how Friday CRM works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 86 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Friday CRM Reviews **Vendor:** Friday CRM **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.4/5.0 **Total Reviews:** 86 ## About Friday CRM With Friday's easy-to-use interface, you can organize all your contacts, deals, and tasks in one place. Seamlessly integrate with Gmail to sync email and calendar. Capture emails, calls, meetings, and deal statuses automatically. Friday CRM makes software simple for small teams. Key Features: 100% free for up to 100 users Contact management Deal pipeline tracking Task organization Gmail integration Calendar sync Call logging Team collaboration Take control of your customer relationships in minutes. Sign up for Friday's free CRM today! ## Friday CRM Pros & Cons **What users like:** - Users appreciate the **ease of use** of Friday CRM, finding it simple and quick to learn for record keeping. (13 reviews) - Users appreciate the **thorough features** of Friday CRM, allowing for customization and seamless integration with other tools. (7 reviews) - Users appreciate the **user-friendly interface** of Friday CRM, making information retrieval and record keeping effortless. (6 reviews) - Users appreciate the **easy setup** of Friday CRM, finding it simple to implement and customize for their needs. (5 reviews) - Users appreciate the **seamless email integration** with Gmail, enhancing their CRM experience with customization and ease of use. (5 reviews) - Easy Customization (3 reviews) - Users value the **simplicity** of Friday CRM, finding it user-friendly and easy to adapt for their needs. (3 reviews) - Users love the **affordability** of Friday CRM, appreciating its free access and ease of use for daily tasks. (2 reviews) - Lead Management (2 reviews) - Organization Efficiency (2 reviews) **What users dislike:** - Users note the **missing features** in Friday CRM, particularly lacking project management and built-in marketing tools. (5 reviews) - Users face **integration issues** with Friday CRM, particularly with Gmail and mobile-friendly features for deals. (4 reviews) - Users feel the **information provided is insufficient** , making it challenging to utilize features like reports and birthday functions. (2 reviews) - Users are frustrated by the **limited customization** options in Friday CRM, wishing for more filters and tailored features. (2 reviews) - Users note the **lack of marketing features** and express dissatisfaction with the company size field in Friday CRM. (1 reviews) - Feature Issues (1 reviews) - Filter Issues (1 reviews) - Learning Curve (1 reviews) - Limited Features (1 reviews) - Users find the **UI somewhat unintuitive** , which complicates navigation and overall usage of Friday CRM. (1 reviews) ## Friday CRM Reviews ### 1. Free and Easy Setup, but UI and Export Process Need Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Jonathan M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Friday CRM?** it is free and pretty easy to use. I like the setup **What do you dislike about Friday CRM?** The UI isn't as good as paid services, and not crazy that I have to do a review to export my data **What problems is Friday CRM solving and how is that benefiting you?** Keeping my current deal flow organized ### 2. User-Friendly and Easy Info Access, But Needs More Filters and a Simple Paid Option **Rating:** 3.5/5.0 stars **Reviewed by:** Yolanda M. | Chief Administrative Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Friday CRM?** The system is user friendly. It is easy to retrieve information. **What do you dislike about Friday CRM?** I would prefer to have a simple paid feature to have full access without having to write a review. I would like more filters and customization. **What problems is Friday CRM solving and how is that benefiting you?** It keeps all my customer information in 1 place. ### 3. Wish deals screen was more mobile friendly. **Rating:** 4.0/5.0 stars **Reviewed by:** Brandon S. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Friday CRM?** I like the activities feature best, i wish i could assign activities/create a deal instead of just delete/unlink. **What do you dislike about Friday CRM?** I like it but i wish the deals screen was mobile friendly and allowed auto sending of emails or email templates as deals move through the different stages. Also wish i could integrate multiple groups to only be able to access certain activities (like ones sent to a specific email alias. **What problems is Friday CRM solving and how is that benefiting you?** I am trying to create one system for all users to access group mailboxes and pipelines. based on their priviledges i wish emails could come in as items in the pipellines and the ability to set a default of where it goes by default (potential lead) ### 4. great tool **Rating:** 4.0/5.0 stars **Reviewed by:** Victoria L. | marketing executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Friday CRM?** easy imports, great updates - really cool platform **What do you dislike about Friday CRM?** The export is not working since the beggining - which sucks because that feature is really important **What problems is Friday CRM solving and how is that benefiting you?** having all data in one place ### 5. Just Starting **Rating:** 3.5/5.0 stars **Reviewed by:** Shawn N. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Friday CRM?** I like that I can have access to the information all in database and not on multiple google sheets **What do you dislike about Friday CRM?** As the title reads, we are just starting so as of now we have no major complaints. **What problems is Friday CRM solving and how is that benefiting you?** We are currently integrating our call center phone system with Friday CRM to streamline call monitoring, resolution, ticketing, and related processes. This centralization aims to enhance our organization's efficiency and improve the quality of services we provide. ### 6. quick and easy to integrate gmail **Rating:** 4.0/5.0 stars **Reviewed by:** Todd V. | founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Friday CRM?** love the email integration with gmail and all the great crm functionalities **What do you dislike about Friday CRM?** have not used it enough yet to comment, haven't found anything to dislike . **What problems is Friday CRM solving and how is that benefiting you?** streamline my email leads ### 7. I can't believe it's FREE **Rating:** 4.0/5.0 stars **Reviewed by:** Chris H. | Legacy Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Friday CRM?** It's free and allows us to see the data. It's a step up from Sheets and excel. We use it daily, and it allows us to track order-specific tasks, customer-specific tasks, notes on orders, and the phase of the order in each pipeline. **What do you dislike about Friday CRM?** It lacks certain sophistications that we need in a CRM: Ticketing, Workflow Management, Automation, Integrations, limited access to features without leaving a review and the amount of time it requires to receive the review before features can be accessed. **What problems is Friday CRM solving and how is that benefiting you?** Making data visible to all. ### 8. Free meets Functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Chris H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2024 **What do you like best about Friday CRM?** Having a CRM that organizes our data, clients, and allows for quick reporting, makes staying on top of things so much easier. The ability to add tasks and manage by tasks, allows management's time to not be spent on chasing down paperwork or emails. To add that it is FREE, and we use it daily, is icing on the cake. Truly the best free CRM out there. And I say this from running IT Departments of fortune 5000 companies from my corporate lifetime. I had created a CRM in js.node and java script through GoogleSheets, and it was easy to set up the same workflow inside of Friday. **What do you dislike about Friday CRM?** Lack of automation. In the near future, we will be plugging in the CRM with our Point of Sale, our Invoicing Software, our Estimating Software, and tying in different components of AI, to funnel clients in through our website and point of sale, and automate triggers and responses. Although it may be a bit heavy of a lift, I feel that Friday should be able to support it through its API. **What problems is Friday CRM solving and how is that benefiting you?** Tracking, reporting, centralizing communication, centralizing data, allowing follow through and completeness of customer files. ### 9. Feature-Rich & Easy to Customize **Rating:** 3.5/5.0 stars **Reviewed by:** Debbie S. | President, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Friday CRM?** Just getting started, but appears to be easy to customize to meet our needs. Like the Google Workspace integration with 2-way sync, eliminating double-entry **What do you dislike about Friday CRM?** We offer recurring services to our clients. Wish it was possible to set up recurring Tasks **What problems is Friday CRM solving and how is that benefiting you?** manage client service operations with team ### 10. Fast and Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Scott Mackenzie R. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2024 **What do you like best about Friday CRM?** I've tried other services that were too complicated and time consuming. Friday CRM does what I need and it's simple and fast. **What do you dislike about Friday CRM?** Needs an improvements: Seeing a calendar view. One click contact and company page. Cicks on all pages for creating tasks, meetings new contact and so on. **What problems is Friday CRM solving and how is that benefiting you?** Planning and tracking contacts. ### 11. Simple and great CRM product to use! **Rating:** 3.5/5.0 stars **Reviewed by:** Michael R. | Life Insurance Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Friday CRM?** Friday CRM is very easy to use and customize. The dashboard is, overall, clean and straightforward - which is what a lot of us need. **What do you dislike about Friday CRM?** The contact list exporting needs to be improved. **What problems is Friday CRM solving and how is that benefiting you?** Tracking my pipeline and project cashflow. ### 12. Very nice interface and depth of information **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Friday CRM?** It is free. As a non-profit, every dollar counts. **What do you dislike about Friday CRM?** No built in reporting. Import function needs better handling of rejects. **What problems is Friday CRM solving and how is that benefiting you?** We needed something low cost and easy to use. FridayCRM seems to be doing a good job with this so far. ### 13. My Friday Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about Friday CRM?** I like that Friday serves the purpose of recording and tracking leads on a basic level. **What do you dislike about Friday CRM?** I would like it to be more customizable. **What problems is Friday CRM solving and how is that benefiting you?** Friday solves the problem of speaking to prospects and when they don't move forward with a proposal on the sales call, I'm better able to set tasks to follow up with those prospects. ### 14. A Straightforward, Simple, and Customizable CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Friday CRM?** The ability to customize it by adding multiple field types. The ease of importing new contacts from large lists. The filtering options are robust, so creating segments is easy. The ability to easily create tags and assign them to contacts is also wonderful. The web-based interface is also fast and performs lookups and filtering flawlessly. Finally, the MailChimp integration is a huge plus! **What do you dislike about Friday CRM?** The inability to view lists of contacts with multiple fields showing. The interface only allows viewing lists of contacts with the Name, Phone, and Email Address fields showing, so it is not possible to see and sort lists of contacts with other fields (including custom fields) showing. **What problems is Friday CRM solving and how is that benefiting you?** It allows us to manage our customer relationships and keep track of customer interactions in a simple, easy-to-learn, and quite robust system. ### 15. A great simple and Google-integrated CRM **Rating:** 3.5/5.0 stars **Reviewed by:** Christopher S. | Vocalist/Singing Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2024 **What do you like best about Friday CRM?** That it's integrated with Gmail, Google Calendar and Contacts **What do you dislike about Friday CRM?** Doesn't integrate with any other systems. **What problems is Friday CRM solving and how is that benefiting you?** Keeping track of any sales leads ### 16. Initial contact **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Friday CRM?** This request for review is premature in my view. I am still making my way around the documentation and it would be very difficult to give an accurate review. That said, what I have seen yet is interesting. **What do you dislike about Friday CRM?** The concepts are pretty well the same as any other CRM but the implementation is not always intuiive, again, as far as I can tell so far. **What problems is Friday CRM solving and how is that benefiting you?** Continuity in prospect tracking and management in simple campaigns. ### 17. Easy to Navigate Free CRM Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Friday CRM?** I like how it easy it is to navigate and that is free. Great way to start for our non-profit! **What do you dislike about Friday CRM?** Lack of integrations and more advance tools. At least so far. I wish it had a mail merge option, too! **What problems is Friday CRM solving and how is that benefiting you?** Managing emails and outreach for donations. ### 18. Great for the price **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Friday CRM?** For a free CRM, this has some great basic funcionality. **What do you dislike about Friday CRM?** It is missing features available in other free options like HubSpot. **What problems is Friday CRM solving and how is that benefiting you?** Great free option for our church ### 19. Its Free and Good features **Rating:** 4.0/5.0 stars **Reviewed by:** Junaid D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2024 **What do you like best about Friday CRM?** Free of cost. Easy to navigate Engaging **What do you dislike about Friday CRM?** Email client and sending email is only plain. Must add more integrations and add some other email client. **What problems is Friday CRM solving and how is that benefiting you?** Record maintenance ### 20. Best free CRM available **Rating:** 4.0/5.0 stars **Reviewed by:** Marek F. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Friday CRM?** For a growing smal company I needed a free CRM that would by functional and have gmail and calendar integration. Friday CMR filfilled all my expectation! **What do you dislike about Friday CRM?** I hope to have more freedom in term of building own personalized GUI. **What problems is Friday CRM solving and how is that benefiting you?** Keeping the management over my contacts. ### 21. Great and easy CRM with all functions we need ! **Rating:** 4.0/5.0 stars **Reviewed by:** Lukas V. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Friday CRM?** Conectivity to Google accounts and apps, simple basic solution. **What do you dislike about Friday CRM?** So far learning about the Friday CRM and have not found a missing feature yet. **What problems is Friday CRM solving and how is that benefiting you?** Managing customers realations, reminding on customer interaction, creating database. it is key software for our star up and everything goes around it. ### 22. Easy to use, straightfoward **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2023 **What do you like best about Friday CRM?** Very straightfoward, good features, links with mailchimp **What do you dislike about Friday CRM?** Only links with gmail, no option to link with outlook **What problems is Friday CRM solving and how is that benefiting you?** Donor management and pipeline ### 23. Good CRM tool for Small Business **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2023 **What do you like best about Friday CRM?** The eas of use and the fact that it was no cost to our company. **What do you dislike about Friday CRM?** Some issues with images not showing or icons missing. **What problems is Friday CRM solving and how is that benefiting you?** Tracking deals and contacts ### 24. Switched from pipedrive over to Fridaycrm -good move so far... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2023 **What do you like best about Friday CRM?** works directly with googlecontacts/calendars and its price **What do you dislike about Friday CRM?** Cannot attach files to my deals , at least I have not found out how to if it exists **What problems is Friday CRM solving and how is that benefiting you?** email notifications to assignees ### 25. Pretty good so far for free **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Friday CRM?** Free and has the catagories I need - customer/company/deal **What do you dislike about Friday CRM?** none so far - I suppower we will run into something **What problems is Friday CRM solving and how is that benefiting you?** Start up tracking of deals ### 26. It's brilliant **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2024 **What do you like best about Friday CRM?** user friendly which make it lovely to use **What do you dislike about Friday CRM?** tool bar should have easeir access features **What problems is Friday CRM solving and how is that benefiting you?** Tracking all updates on my leads and opportunities ### 27. Positive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Friday CRM?** really like the google integration with both contacts and calendar **What do you dislike about Friday CRM?** customizing reports not straightforward enough **What problems is Friday CRM solving and how is that benefiting you?** integrating contacts with both calendar and project management ### 28. Close More Deals **Rating:** 4.0/5.0 stars **Reviewed by:** Sharon J. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Friday CRM?** FridayCRM is an alternative for small businesses. It has most of the features of big players in this industry. But still, the developers need to improve the platform and add new features which are basic needs for most businesses. We have used many other CRMs, this has some unique features, also, it doesn't have some basic features. **What do you dislike about Friday CRM?** The UI isn't too good, the dashboard needs to be redesigned, also the onboarding process can be improved. **What problems is Friday CRM solving and how is that benefiting you?** We can able to automate our processes and boost sales, and it also has options to manage our business processes which is great! And importantly, it's affordable for small businesses, anyone can afford it, also they have a free plan. ### 29. Few thoughts on Friday CRM **Rating:** 3.5/5.0 stars **Reviewed by:** Vikas G. | Senior Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2022 **What do you like best about Friday CRM?** 1. One thing I genuinely appreciate about this is that despite being a new CRM in the market, it does offer integration with google or G-suite. 2. It's available for free for someone who is new to CRM and needs to understand the fundamentals of CRM. **What do you dislike about Friday CRM?** 1. Unlike many other CRM, it doesn't allow setup and creates complex automation to ease the daily workflow for the sales team to reduce the tedious work of following up with the leads. 2. I can only imagine what it could have achieved by offering integration with things like Meets and Teams, Notes etc **What problems is Friday CRM solving and how is that benefiting you?** Relying on the cloud to keep track of the leads and potential clients to help them by offering different services and generating revenues for both the counter parties. - [View Friday CRM pricing details and edition comparison](https://www.g2.com/products/friday-crm/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+16%3A23%3A52+-0500&secure%5Bsession_id%5D=4ad3682e-3eef-4ae6-80f8-5bc77b231d4b&secure%5Btoken%5D=85cf506101c877eaac5675e49f7c87455b958b781e7be5aff3b3c8132257baf8&format=llm_user) ## Friday CRM Integrations - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) ## Friday CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Friday CRM Alternatives - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - 4.5/5.0 (1,508 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,059 reviews) - [EngageBay](https://www.g2.com/products/engagebay/reviews) - 4.6/5.0 (699 reviews)