---
title: Force24 Reviews
meta_title: 'Force24 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 214 reviews by the users' company size, role or industry
  to find out how Force24 works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 214
  scale: '5'
date_modified: '2026-06-26'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Force24 Reviews
**Vendor:** Force24  
**Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 214
## About Force24
When every moment matters and every minute counts, master marketing automation with Force24.



## Force24 Pros & Cons
**What users like:**

- Users value the **seamless automation** of Force24, streamlining marketing campaigns and enhancing efficiency across channels. (3 reviews)
- Users value the **easy setup** of Force24, appreciating its smooth initial configuration and user-friendly interface. (3 reviews)
- Users value the **seamless automation** of Force24, enhancing efficiency in multi-channel marketing campaigns and audience engagement. (3 reviews)
- Users value the **automation efficiency** of Force24, streamlining marketing processes and saving time significantly. (2 reviews)
- Users value the **seamless automation features** of Force24, enhancing efficiency in marketing and campaign management. (2 reviews)
- Users appreciate the **ease of use** of Force24, facilitating effective marketing automation and campaign management effortlessly. (2 reviews)
- Easy Implementation (2 reviews)
- Email Sending (2 reviews)
- Intuitive (2 reviews)
- Journey Management (2 reviews)

**What users dislike:**

- Users experience **integration issues** with Force24, finding it tricky to connect with less common tools. (2 reviews)
- Users find that Force24 has a **challenging learning curve** , particularly with its complex interface and advanced features. (2 reviews)
- Users find the **limited integrations** with third-party tools frustrating, hindering a smoother workflow with Force24. (2 reviews)
- Users experience **slow performance** with Force24, particularly when handling large contact lists and integrations. (2 reviews)
- Users find the **limited customization** in reporting and integrations restrictive, impacting their overall experience with Force24. (1 reviews)
- Navigation Difficulty (1 reviews)
- Navigation Issues (1 reviews)
- Not Intuitive (1 reviews)
- Workflow Issues (1 reviews)

## Force24 Reviews
  ### 1. Intuitive, Reliable Email Campaigns with Strong Automation and Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley E. | Marketing Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Force24?**

What I like best about Force24 is how intuitive and reliable the platform is for managing email campaigns and member communications. It makes building and scheduling campaigns straightforward, while the reporting and automation tools help ensure messages reach the right audience at the right time. The support and guidance from the team also make a real difference, giving confidence that campaigns will run smoothly and deliver strong engagement.

**What do you dislike about Force24?**

The reporting and analytics are useful, but they could be more intuitive and easier to interpret at a glance, especially when trying to quickly assess performance or compare campaigns. A more streamlined dashboard and clearer visual summaries would make it easier to extract key insights without needing to dig through multiple sections.

**What problems is Force24 solving and how is that benefiting you?**

Force24 helps solve the challenge of managing regular, consistent and targeted communications with members in an efficient and organised way. It provides a central platform to build, schedule and send email campaigns, automate communications, and track engagement, which saves time and reduces the risk of errors. This benefits us by ensuring member emails, podcast promotions, event communications and monthly updates are delivered reliably and on schedule, while also giving clear insights into performance and engagement. As a result, we can communicate more effectively with members, improve open and click-through rates, and make data-led decisions to strengthen future campaigns.

  ### 2. Structured email automation that supports smarter campaign management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about Force24?**

What I like best about Force24 is the ability to create journeys and automation that help manage campaigns more efficiently. It allows us to build structured nurture flows, trigger communications based on audience behaviour, and keep follow-up activity consistent without everything needing to be managed manually.

I also like that it gives us more control over how contacts move through a campaign, helping us send more relevant messages at the right time and better understand engagement across different audiences.

**What do you dislike about Force24?**

The main thing I dislike about Force24 is that the platform can sometimes feel less intuitive than it should, particularly from a UI/UX perspective. While the journey and automation functionality is useful, building and managing campaigns can feel a little clunky at times, especially when making quick edits or navigating between different areas of the platform.

Integrations and reporting could also be smoother. It would be helpful to have clearer performance insights, more joined-up data, and easier ways to understand ROI across campaigns. From a pricing perspective, the value is there when the platform is being used regularly, but it can feel harder to justify if certain features are not being fully adopted.

Support and onboarding have been helpful when needed, but there is still an opportunity for more proactive guidance, especially around best practice, campaign optimisation and newer areas such as AI/intelligence. Overall, Force24 is strong for automation, but I think the experience could be improved by making the platform feel more intuitive, connected and insight-led.

**What problems is Force24 solving and how is that benefiting you?**

Force24 is helping us manage email campaigns, journeys and automation in a much more structured way. It solves the problem of having to manually manage every stage of a campaign by allowing us to build automated nurture flows, schedule communications in advance and respond to engagement more consistently.

This benefits us by saving time, improving follow-up, and helping us deliver more relevant messaging to different audience segments. It also supports better campaign organisation, particularly when we are running multiple event, newsletter, subscription and lead generation campaigns at the same time.

The platform also helps us track engagement and understand how contacts are interacting with our campaigns, which gives us a clearer view of what is working and where we may need to optimise.

  ### 3. Force24 Makes Day-to-Day Email Strategy Fast and Efficient

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Force24?**

I really like how easy Force24 is to use. The live chat is really helpful for quick questions or small issues, and the support team always seems genuinely determined to get everything sorted out.

**What do you dislike about Force24?**

The only thing I still sometimes struggle with is uploading templates on my MacBook, since Mac files can be a bit different. That said, the support team has always been really helpful and quick to sort it out from their end whenever I’ve needed assistance.

**What problems is Force24 solving and how is that benefiting you?**

My team was already using Force24 when I joined, and it has really helped streamline our marketing processes. It was easy to pick up from the start, and we use it to manage all of our email campaigns, which are a major part of our B2B marketing strategy. Having everything in one place also makes it much simpler to manage and track campaigns, and it’s noticeably more efficient for our day-to-day work.

  ### 4. Streamlined Survey Management, Needs Better Integrations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Force24?**

I really appreciate Force24's flexible segmentation and drip campaign builder because it fits perfectly with my workflow of rolling out Zigpoll surveys for sporting goods product research at PeakSport Goods Co. I can split our customer database into highly specific groups based on past purchases, which allows me to send tailored surveys that match their interests. This targeted approach greatly improves poll completion rates and brings in more relevant feedback. The scheduled reminder automation is another great feature; I can set up an initial poll invitation followed by an automated reminder, which runs on autopilot. I also like how simply Force24 tracks email engagement alongside survey traffic, making it easy to prioritize customer responses when compiling reports. The tagging rules work seamlessly, allowing highly engaged participants to be marked automatically for future customer interviews. The interface remains focused on email workflows without unnecessary features, preventing me from being overwhelmed by tools I don't need. Overall, Force24 delivers reliable automation that reduces repetitive administrative work and lets me spend more time analyzing customer insights for new sporting goods.

**What do you dislike about Force24?**

First, there is no direct native integration with Zigpoll. After customers finish filling out product questionnaires about athletic gear, hiking equipment and sportswear, their poll responses cannot automatically sync back into Force24 contact profiles. I have to manually export poll data from Zigpoll and then match each customer’s feedback with their email records one by one. When we run dozens of surveys every month for new product prototypes, this data matching process becomes very time-consuming. Second, the built-in analytics are quite basic. The platform can only track email opens and link clicks, but it cannot pull deeper behavioral data after users land on the Zigpoll page. I cannot view drop-off points in the survey or compare completion rates across different customer segments inside the dashboard. I need to export raw data and build separate spreadsheets to analyze which sporting goods audiences abandon the questionnaire midway.

**What problems is Force24 solving and how is that benefiting you?**

I use Force24 to automate email outreach for Zigpoll surveys, reducing manual work and increasing response rates. It links engagement data with survey feedback and auto-tags respondents for interviews, streamlining feedback analysis and cutting administrative tasks.

  ### 5. Powerful Email Automation Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Luke R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Force24?**

I like that Force24 integrates all our CRM data for use in email campaigns, allowing us to be specific and data-driven. The real-time data filtering based on customer interaction is very beneficial, and the onboarding support connecting all our data sources was relatively easy and helpful. It's integrated with WhatsApp and SMS, making it versatile for our needs.

**What do you dislike about Force24?**

It all works pretty well, there's just quite a steep learning curve as it can be complex at times. It's not like any other email platform, the way emails, journeys and sequences are built, take time, but once you know it works it's very valuable.

**What problems is Force24 solving and how is that benefiting you?**

I use Force24 for email marketing campaigns and sequencing. It helps with segmentation and automation. I like that our CRM data is integrated, allowing intelligent use in campaigns. We can filter based on real-time data when customers interact with our website.

  ### 6. Effective Email Marketing with Stellar Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Romilly B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Force24?**

I like Force24 for its segmentation options that help reduce the workload by not having to create multiple emails for different segments. The email deliverability report gives me confidence that our emails reach the best inbox spots. I find their human support invaluable because it allows us to quickly and efficiently resolve any issues. The platform itself feels user-friendly, especially for email marketing, and we've gained better insights into our audience compared to our previous tool.

**What do you dislike about Force24?**

The forms and microsites should use the same module editor system as the email templates because they're very clunky and difficult to change. Changing an email once the template has been published is also difficult, as you have to delete the email and republish if you have any changes. We are always looking for improvements with analytics; it would be great to receive constructive insights based on the data or industry comparisons to know what is good and what is not. Additionally, I was unimpressed with the module templates created for us during the setup.

**What problems is Force24 solving and how is that benefiting you?**

Force24 provides a user-friendly platform for email marketing, reducing our workload with segmentation options, offering better audience insights, and providing valuable human support for quick issue resolution.

  ### 7. Intuitive Automation with Excellent Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jack F. | Marketing Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Force24?**

I find the journeys and automation features in Force24 very useful; they're really intuitive and easy to set up. The report section is great for seeing which contacts are at what stage of the journey. The live chat and support feature is something I also like a lot. Any query or issue regarding the platform can be easily answered either by someone on the live chat or with a guide through the support hub. Additionally, the email builder is very user-friendly, and I find building emails an enjoyable process. I also appreciate that the initial setup was very easy, with helpful people from Force24 walking us through the features and being open to any questions. Moreover, with Force24, our emails now always deliver successfully to our brokers' inboxes. This was a significant improvement over our previous service.

**What do you dislike about Force24?**

While it is mostly very useful in terms of segmenting data, I sometimes feel that the query contacts feature can be quite confusing, and sometimes doesn't filter the contacts down as it should.

**What problems is Force24 solving and how is that benefiting you?**

Force24 helps us communicate effectively with brokers, segment data properly, store and enrich marketing data, and deliver emails reliably. The automation and support features make it easy to manage user journeys and address queries, improving overall efficiency and data management.

  ### 8. Efficient Recruitment Marketing with Easy Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lauren H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Force24?**

I like Force24's intuitive system, which makes it easy to build journeys and test them. The ease of sending from multiple domains and pipelines within one system is a big plus, as it lets me tailor our messaging to provide client solutions efficiently. I also appreciate the email formatting tool, which allows for previews in different modes like iPhone and desktop. This helps me to send multiple campaigns out simultaneously and gives me more time to create assets. Additionally, the initial setup was really easy, with accessible help for the technical aspects like domain setup.

**What do you dislike about Force24?**

The biggest improvement piece for me would be the marketing list tool. Although it has an AI built with it, it's quite clunky when building a tailored list. It would be great to put multiple searches in one option, for example, if I wanted a list of different job titles, I don't want to have to duplicate everyone of those; I would like to put them all on one line.

**What problems is Force24 solving and how is that benefiting you?**

Force24 enables us to manage multiple domains and pipelines in one system, tailor messaging for client solutions, and send campaigns efficiently, freeing time for asset creation.

  ### 9. Effortless Email Creation with Minor Hiccups

**Rating:** 3.5/5.0 stars

**Reviewed by:** Steven C. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2026

**What do you like best about Force24?**

I appreciate Force24 for allowing us to create emails in a variety of formats and from different email addresses. It's also helpful in mapping out marketing journeys, which I find useful. I like being able to see insights about users who viewed or took action on the emails. In general, I find it easier to create emails compared to other platforms. The pre-existing templates are a big plus, making it quick and easy to create responsive emails across all devices. The initial setup was easy too.

**What do you dislike about Force24?**

Sometimes formatting on emails doesn't work. Text, for example, will wrap in an odd way, or not update with changes I've made in the preview, such as line breaks. I have to refresh the email a few times until it works.

**What problems is Force24 solving and how is that benefiting you?**

I use Force24 to create emails in various formats and map out marketing journeys. It's useful for insights on user interactions and has made creating responsive emails quick and easy with pre-existing templates.

  ### 10. Force24 Delivers Seamless Marketing Automation with Excellent Training and Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** James E. | Marketing Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2026

**What do you like best about Force24?**

Force24 is a Marketing Automation Platform, that enables you to deliver an integrated Sales & Marketing tech that enables both functions through current and prospective contacts seamlessly.

Integrating Force24 into your Websites, is a simple but effective process, with online support on hand to help and guide you through the process. One of the many perks of Force24 who offer unlimited training......

The cost to implement Force24 across a group of 10 businesses, integrating multiple websites and managing over100,000 contacts was simple. The platform provides a 360% view of customers engaging with businesses who operate in silos. 

Force24 also built an API between the platform and an ERP used by a few of the businesses making sure we only have one version of the truth when it comes to customer data

The process of developing Emails whether from form captures, or to drive engagement or leads is simple. It does require human intervention to design the emails, although there are some useful tools within the platform.

The platform integrates directly with your Google Ads Accounts, seamlessly with Aps such as Teams, LinkedIn etc, it has an AI chatbot which can be annoying when you are use to the high quality human base service - but they are there in a few minutes.

The integrating reporting functionality to monitor email performance is good, the AI Plug in to review your emails drives value and giving your sales teams access to a Sales View of the platform can encourage curious sales professionals to be empowered through data and lead scores

**What do you dislike about Force24?**

The platform is sometimes a little clunky and the integrations with Google Advertising often require reconnecting

**What problems is Force24 solving and how is that benefiting you?**

The platform summaries the digital engagement of our current and prospective customers, from managing contact data to viewing the web browser history and email engagement through Lead Scoring which can be personalised by your business.

Maximising that ROI through integrating with with your websites, Google Ads Spend, LinkedIn channel etc provides its weight in gold.

As a Marketing function it gives me viability of leads generated, how we nurture and qualify those leads before passing qualified leads over to sales. We have then used the platform to implement the Customer Satisfaction through the NPS Measurement

  ### 11. Effective for Targeted Marketing with Room for Improvement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Stephen G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about Force24?**

I find some of the usability in Force24 to be good. The campaign builder is straightforward and vital for our marketing communications, letting me easily message segments of the audience with one-off messages. It's very easy to work through when sending these types of emails. Even though the email builder has a few quirks, it's manageable to use. I appreciate the ability to segment our audience and rely on automations, helping us deliver the right message to the right customer at the right time. The account manager is also helpful, working through integration issues with me.

**What do you dislike about Force24?**

The campaign builder could do with optimization, especially the ability to select a segment and exclude from a send, which would be really helpful. The email builder can be unresponsive and sometimes needs several reloads to work properly. The contacts section is annoying; it's tough to make changes or duplicate once a segment is created, despite it being great for identifying a subset of people. The contacts search is difficult, particularly when using time frames on custom objects, as the wording can lead to misinterpretation, like with 'on or after x time.' The journey builder has limitations that can be annoying, and the settings can feel restrictive when setting up specific automations.

**What problems is Force24 solving and how is that benefiting you?**

Force24 helps us segment our audience, use automation, and deliver the right message at the right time. The campaign builder streamlines messaging to specific audience segments, and we switched to leverage better data integration and AI benefits.

  ### 12. Easy-to-Use Journey Manager That Boosts Nurture Email Performance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Force24?**

The Journey Manager for emails is easy to set up and use, and it has helped us improve the way our nurture email campaigns perform. The visual email flow is clear and intuitive, which makes it simple to understand what’s happening at each step and to optimise this feature across multiple campaigns.

**What do you dislike about Force24?**

The process of setting up microsites is hard to understand unless someone shows you first or you have to Google it.

**What problems is Force24 solving and how is that benefiting you?**

It allows us to resend email campaigns to non-openers within the same send setup process, which saves time and helps us get the most out of each campaign. We also have support on hand from the Force24 team whenever it’s needed.

  ### 13. Simplifies Email Marketing, but Form Building Needs Work

**Rating:** 4.5/5.0 stars

**Reviewed by:** Olivia G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2026

**What do you like best about Force24?**

I like that Force24 makes email marketing more seamless by removing its complexity. The email builder is relatively simple to use, and I appreciate the click and drop aspect. I also find that building out a journey is simple, with flows that are easy to understand and use. This simplicity and ease of use make my job quicker, so I don't have to spend as much time setting up an email campaign. Additionally, the initial platform training was great, which made the setup easy.

**What do you dislike about Force24?**

The microsite and form builder currently feel a bit clunky to me. They're not as easy to use as the email builder, and get a bit too complicated to move sections and sort spacing between them.

**What problems is Force24 solving and how is that benefiting you?**

Force24 removes the complexity of email marketing, making it more seamless. It's simple to use, speeding up setting up campaigns.

  ### 14. Insightful Portal Content That Keeps Email Marketers Informed

**Rating:** 4.0/5.0 stars

**Reviewed by:** Emma P. | Digital Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about Force24?**

There is so much information on the Portal, and we receive regular articles and emails that speak to how email marketers are struggling at the moment.

**What do you dislike about Force24?**

Only being able to upload new contact lists one at a time is a bit lengthy. The new AI Emails score asks you to correct something, and once you've done that, it finds something else to correct that wasn't there before. It also mentions 'the preheader text is not visible' but this is an automated section controlled by Force24 I believe.

**What problems is Force24 solving and how is that benefiting you?**

Email deliverability - regular emails, articles and webinars to help marketers achieve maximum send, open and click numbers.

  ### 15. Streamlines Email Automation, But Complex for Non-Techies

**Rating:** 4.0/5.0 stars

**Reviewed by:** Iain P. | Head of Customer Success and Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Force24?**

I like the support team an account manager. I think they are super helpful and very accessible. The automation of email sending with Force24 saves time for my team.

**What do you dislike about Force24?**

Some of the key processes are overly complex, too many steps and a little ambiguous. Journeys and pop ups being good examples. As someone is marketing we are not overly technical and it feels too much like you need to be super technical to implement certain features. Not being able to embed video into email really annoys me too.

**What problems is Force24 solving and how is that benefiting you?**

I use Force24 to automate email sending, which saves time for my team.

  ### 16. Effortless Marketing Automation with Force24

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sonu P.

**Reviewed Date:** January 29, 2026

**What do you like best about Force24?**

I use Force24 to plan and run our marketing campaigns from one platform, and it helps automate emails and customer journeys based on user behavior. I like how Force24 solves the issue of managing campaigns across different channels separately and removes a lot of manual follow-up by automating customer journeys. What I like most about Force24 is how easy it is to build automated customer journeys without much technical effort, and the interface feels clean and simple compared to many other marketing tools. I also appreciate that the initial setup was mostly smooth, and basic tasks like importing contacts and setting up email campaigns were straightforward. Force24 has made our marketing work much more organized and efficient, and the automation saves a lot of time for the team.

**What do you dislike about Force24?**

Sometimes Force24 feels a little heavy when working with large contact lists, and the navigation can be confusing until you get used to it. A simpler way to build advanced workflows would be nice.

**What problems is Force24 solving and how is that benefiting you?**

I use Force24 to plan and run marketing campaigns from one platform, automating emails and customer journeys based on user behavior. It solves managing campaigns across different channels separately and removes manual follow-up. It made our marketing work organized and efficient, saving a lot of time.

  ### 17. Easy-to-Build Journeys with Helpful Chatbot Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jasmin C. | Senior Marketing Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2026

**What do you like best about Force24?**

Creating journeys is easy to understand. the chat bots are always helpful when i have had issues. We have also recently integrated forms onto our website for data capture.

**What do you dislike about Force24?**

Having to republish templates if i need to tweak something after uploading it into the journey.

**What problems is Force24 solving and how is that benefiting you?**

the status active and lead score is not null features have been helpful in reducing our amount of unsubscribes and improving our open rates. It is really easy to remove lists between journeys to ensure we aren't spamming our clients.

  ### 18. Effortless Email Campaigns with Supportive Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paula C. | Business Development , Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Force24?**

I use Force24 for email marketing and I like its ease of use. I trust the platform and appreciate that help from the team is always on hand. I value the email design and segmentation features, which allow me to get bulk branded emails and our content out easily and quickly. The initial setup was super helpful and Force24 clearly had much better features and extra support compared to Campaign Monitor, which we used before.

**What do you dislike about Force24?**

The AI feature when pulling contact lists is sometimes not reliable.

**What problems is Force24 solving and how is that benefiting you?**

I use Force24 for getting bulk branded emails and content out easily and quickly. Its ease of use and reliable team support are great.

  ### 19. Easy Automation with Powerful Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andri A.

**Reviewed Date:** December 16, 2025

**What do you like best about Force24?**

I like the ease of use of Force24 combined with its strong automation features. The dashboard is intuitive, making it easy to monitor campaign performance and audience behavior. Force24's ability to automate emails, lead nurturing, and follow-ups based on audience behavior is very helpful in saving time. The initial setup process is also relatively easy and structured, with an intuitive interface and onboarding support from the Force24 team. I give it a score of 9 out of 10 for the ease of use and automation features of Force24 that help improve the efficiency and effectiveness of marketing activities.

**What do you dislike about Force24?**

Although Force24 is very helpful, some advanced features take time to understand, especially for new users. For advanced features, it would be very helpful if Force24 provided direct contextual guidance within the platform, such as tooltips or interactive walkthroughs, so that users can understand complex functions without having to rely on separate documentation.

**What problems is Force24 solving and how is that benefiting you?**

I use Force24 to manage and automate digital marketing campaigns. This platform helps address the lack of visibility into customer behavior and makes it easier to measure campaign performance. With automation features, I can save time and follow up on leads accurately.

  ### 20. Force24’s Hands-On Strategic Support Sets It Apart

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adil P. | Subject Matter Expert, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about Force24?**

Force24 combines marketing automation technology with hands-on strategic support, which is a real differentiator compared with many platforms that mainly provide tooling.

**What do you dislike about Force24?**

I often find that the interface feels overwhelming at first, especially when I’m working with advanced automation and reporting workflows. It can also feel slower when handling large contact lists and more complex journeys.

**What problems is Force24 solving and how is that benefiting you?**

Force24 helps sales and marketing teams see the same customer journey.

  ### 21. A great little tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about Force24?**

The ongoing support from the team and AI assistant.

**What do you dislike about Force24?**

To change the background colour you have to change it in 2 areas which i don't see the benefit of.

**What problems is Force24 solving and how is that benefiting you?**

The ability to send emails including personalised emails to large data sets meaning we can get our message out there to our target audience.

  ### 22. Great Features Backed by Responsive Customer Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tom S. | Marketing Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about Force24?**

Good customer support, great amount of features on the platform

**What do you dislike about Force24?**

Not many downsides of using Force24, only thing is just a slight personal preference on layouts with multiple tabs.

**What problems is Force24 solving and how is that benefiting you?**

Good for segmenting data, tracking our users' journey around the site. Easy to pull reports from campaigns.

  ### 23. Force24 is a Powerful and Easy to Use SaaS Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gemma V. | Senior Marketing Automation Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2022

**What do you like best about Force24?**

The visual aspect of the journey builder 

**What do you dislike about Force24?**

Integration with the in house CRM proved a little difficult 

**What problems is Force24 solving and how is that benefiting you?**

With the company objective of reaching a million homes by the end of 2027, F24 has enabled us to communicate to those households accordingly, helping us meet this objective.

  ### 24. Great tool with an excellent customer support team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Estera K. | Digital Lead Generation Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about Force24?**

It takes some time to get used to this tool, but when you use it constantly, it is great way to increase your sales, keep profesional communication to your audience. And the best part is you can see your reached contacts website activity

**What do you dislike about Force24?**

Email templates validation takes some time as it is not visible at once which block area needs to be fixed. But after addressing the issue to customer support, we get this issue solved very quickly.

**What problems is Force24 solving and how is that benefiting you?**

Force24 helps to keep constant communication with customers, increase sales.

  ### 25. Incredibly helpful staff with quick support and dedicated account manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lydia P. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2024

**What do you like best about Force24?**

Simple platform with quick and efficent support and tutorials

**What do you dislike about Force24?**

Nothing so far. Implementation was a bit slow but that was due to a misunderstanding by me

**What problems is Force24 solving and how is that benefiting you?**

We wanted a system that made emails more engaging and exciting

  ### 26. Exceptional product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Benjamin G. | Senior Marketing Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about Force24?**

Deep integration with CRM
"Mistake-proof" set up
Endless options to automate
Product's improving all the time
Great account management

**What do you dislike about Force24?**

Sometimes slow to implement integrations

**What problems is Force24 solving and how is that benefiting you?**

Connecting with customers at scale

  ### 27. it is a marketing automation platform that offers a range of features like email marketing, SMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2023

**What do you like best about Force24?**

it seems to be a solid platform for managing marketing campaigns and customer engagement.

**What do you dislike about Force24?**

i don't have personal opinions, so I'm unable to provide a review of dislikes in Force24

**What problems is Force24 solving and how is that benefiting you?**

it provides a user-friendly interface, powerful automation capabilities, and good customer support

  ### 28. Next Level Automated Marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Connor H. | IT Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2022

**What do you like best about Force24?**

We were recommended Force24 through our business partner, and given the pain points of the system we were using, we jumped at the opportunity. We were immediately impressed with the UI; it was far more intuitive and accessible. Furthermore, the aspect of automated journeys and the journey manager was way ahead of anything we had seen or used before. This is probably the defining feature; now we have an integration live with our CRM, and we are running several fully autonomous campaigns, which churn out lists of warm leads for our business. With a careful set-up, guided by the plethora of available training material, we found our feet quickly and are already seeing ROI, which we expect to increase as we continue to learn.

**What do you dislike about Force24?**

We found the editor to be an improvement on our previous system, but still, it can be a little painful. We found the workaround to this, and a very welcome feature is the ability to edit the RAW HTML of the email. While this offers full control over the design, it does require a beginner level of HTML knowledge. Some training on this would be beneficial, mainly as your usual graphic designer or marketer is not likely to be well-versed in HTML and/or CSS.

**What problems is Force24 solving and how is that benefiting you?**

Force 24 is helping us to work through massive lists of 'passive' contacts on our CRM and work them in the background, encouraging the move to the 'active' market and reducing the number of wasted calls made by our consultants. By providing users with warm leads, ROI is taking a boost as we can get to the right people, quicker.

  ### 29. Early days but excellent customer support so far

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jacob M. | Digital Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2022

**What do you like best about Force24?**

Force24 has allowed us to take our email campaigns to the next level by integrating with HubSpot, meaning we can not only sync up our CRM but allow our website, CRM and F24 so work seamlessly and remove the manual intervention which has dragged us down in the past.

**What do you dislike about Force24?**

It's too early to say at the moment as we are fairly new to the platform. The only dislike has come from one or two of our content marketers when first using the platform to build emails but this was purely due to the usual teething problems of learning the platform and how it's laid out, the terminology etc which is slightly different to what they are used to. However, this isn't even a problem now since they are becoming more accustomed to it as we ramp up our usage.

**What problems is Force24 solving and how is that benefiting you?**

Our current platform has no integration to our CRM (HubSpot), therefore we have a large chasm between sales and marketing and need a lot of manual intervention to link anything up. The other solution the platform provides is that it gives us the level of automation for multi-step email campaigns we were looking for, as well as providing more flexibility through it's website tracking capabilities.

  ### 30. A very sophisticated system that can really enhance your E-Shot & Lead Gen capabilities

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dave H. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2022

**What do you like best about Force24?**

The automatic filtering and creation of lists from our CRM is particularly useful. We deal with a diverse range of customers, and by being able to segment them as to how we've done so on our CRM, we're able to tailor content accordingly to their potential purchasing considerations.

**What do you dislike about Force24?**

The integration process with Netsuite has been quite time-consuming; we began the process back in June, however, have only just got properly integrated in October. This was partly my fault for causing some delays between stages due to other commitments, but it is a particularly long process. It also felt that the integration of the API of Netsuite was a little bit of guesswork, with a lot of trial and error taking place.

**What problems is Force24 solving and how is that benefiting you?**

As a one-man marketing team, my biggest limiting factor is time. A never-ending to-do list and not enough hours in the day. So being able to automate processes and e-shots means I can set up "Set and Forget" automatic campaigns that will work in the background alongside the other work I am doing on other channels. This means that as more and more automatic campaigns are set-up, the more passively generated leads will come in.

  ### 31. Innovative platform with potential, but a challenge on-boarding with CRM integration

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jade B. | Associate Director - Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2022

**What do you like best about Force24?**

The template snippets for the email campaigns were worth the investment. If you plan out your typical email structures and aspirational items, you can get great value from this extra add-on, particularly in time saved and achieving consistency. The layout of the journey manager dashboard makes it easy to understand active and completed count with a health status, equally the layout our the journey is straight forward. It definitely offers more to a 'standard' automation platform, which is why it is an attractive option, we hope to be able to take advantage of these features soon.

**What do you dislike about Force24?**

The list grouping is more complex than it needs to be, which makes it slightly undesirable. Integrating onto our chosen CRM platform with unique requirements proved a challenge and resulted in a delay in onboarding. The admin/finance side of things could do with being improved too.

**What problems is Force24 solving and how is that benefiting you?**

It's not really solving a problem, it's enhancing a piece of the business which already existed - automated marketing.

  ### 32. The platform is very user friendly and the team are knowledgeable!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amy P. | Communications Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 14, 2022

**What do you like best about Force24?**

The platform allows you to customise your emails quickly and easily. For example, we use the genius blocks function so we don't need to create 10 different templates.

**What do you dislike about Force24?**

Sometimes there can be bugs within the platform that make formatting the templates difficult. We also ask the team to create custom templates for us, which they always do to a high standard but are never editable. This means if we want to make changes to the templates, we have to ask the dev team, which can cause delays.

**What problems is Force24 solving and how is that benefiting you?**

Our business is made up of lots of countries and several divisions, this can make finding a platform that works for everyone complex. However, F24 has allowed us to create separate accounts and domains and share templates between accounts. We also have 2 account managers that help us keep everything consistent and assist with training which is a huge benefit when we're a big organisation.

  ### 33. Helpful & insightful with campaigns, offers well thought-out solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fraser S. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2022

**What do you like best about Force24?**

The people - you can always get in contact with a member of the team who can help. George was especially useful with several questions we had around the platform but specifically the type of campaigns we are running and what we should be doing more of.

**What do you dislike about Force24?**

Sometimes sending a test email takes an age.

The other area is amending an image size for an email - it would be really helpful if you had a tool or video explaining how to crop an image so it displays correctly.

**What problems is Force24 solving and how is that benefiting you?**

Generating sales, welcoming new customers and providing insight reduces the time it takes to send them out manually (or bulk send) from our team internally. The systems also talk to each other, so the sales team don't need to update two platforms, they continue using the CRM as they have been from the beginning.

  ### 34. Incredible Account Support and Easy to Use yet Sophisticated Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan N. | Marketing Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Force24?**

I joined my company as an email marketer a couple of months ago and started using Force24 for the first time. The support from Force24 has been nothing but first class. 

Firstly, my Account Director Melinda has been incredibly helpful, going above and beyond, supporting me with everything from data cleaning, nurture sequencing and having branded content templates created for me. 

The LiveChat feature on the platform is always quick and helpful - my questions are always answered and the support team even provide you with custom videos to illustrate what they are saying.

There are also lots of pre-filmed video training sessions to support new users, as well as weekly live webinars that show different parts of the platform in depth. As well as this, the CEO/Founder Adam is currently running a weekly creative Masterclass focusing on different topics such as email deliverability, SLs and brand strategy.

On top of the strong customer service and support, the platform itself is very easy to use whilst maintaining sophisticated capabilities - there are so many features including SMS, I don't know if I'll ever be able to use them all myself - but I hope to grow my team in the future to fully utilise the Force24 platform to the max.

Thank you Melinda & Team Force24! *****

**What do you dislike about Force24?**

Nothing - I'm fully satisfied with my experience and have nothing negative to report :)

**What problems is Force24 solving and how is that benefiting you?**

Email automation and email marketing and deliverability

  ### 35. Great training and support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lauren H. | Campaign Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about Force24?**

From the initial sales process through to the integrations and training, everyone at Force24 we have dealt with has been incredibly helpful and supportive in ensuring we have been set up correctly. The platform is far more advanced than anything we have used before and provides us with the tools and resources necessary to transform our marketing.

**What do you dislike about Force24?**

The platform initially takes some getting used to and isn't as straightforward as previous platforms we've used however, Force24 provides plenty of training and support to overcome this. The 121 training is especially useful and a great benefit provided by Force24.

**What problems is Force24 solving and how is that benefiting you?**

Force24 have provided us with solutions that our marketing has previously been missing such as automated journeys which has allowed us to target prospects and customers in ways we haven't been able to before.

  ### 36. Great solution with a well managed setup process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adam P. | Senior Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2022

**What do you like best about Force24?**

The integration between Force24 and our CRM is fantastic and keeps all our data up to date and in a central location. Also, the ability to create snippets to allow the quick build of microsites and landing pages makes our workload a lot lighter.

**What do you dislike about Force24?**

The connection between Force24 and our CRM is only polled once per hour, which can cause small delays in data being updated. Also, I hoped that I would be able to trigger automated workflows and sending of emails using Force24's API, but I don't believe that is possible as of yet.

**What problems is Force24 solving and how is that benefiting you?**

Force24 is solving our email marketing automation issues with automated email campaigns and the ability to quickly create landing pages and even microsites as end points for those campaigns.

  ### 37. Intuitive and powerful marketing partner

**Rating:** 4.5/5.0 stars

**Reviewed by:** James O. | Head of Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2022

**What do you like best about Force24?**

The ability to create a customer journey so that leads are not wasted and website visitors are not lost.  With Force 24 we can ensure that these potential customers continue to be exposed to our marketing message

**What do you dislike about Force24?**

No downsides particularly so far.  There is a degree of complexity to the creation of user journeys in terms of the vast array of fields and commands but ultimately this is to the benefit of the customer due to the flexibility available.

**What problems is Force24 solving and how is that benefiting you?**

Force 24 is solving the problem of website visitors clicking on our site and not completing any of the calls to action.  As these visitors are now on an automated journey they are not lost and we get another attempt to market to them

  ### 38. Best tool of the category

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jomal M. | Catalog Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2023

**What do you like best about Force24?**

Force24 is the best tool that one can use out of all the other competitors of the category, where it allows the user to decide and take actions and mofify accordingly

**What do you dislike about Force24?**

I would rather say nothing to dislike out of the feature loaded force24. And i am sure that no one else will say something that they dont like.

**What problems is Force24 solving and how is that benefiting you?**

All the marketing needs which mainly focus on automation needs

  ### 39. A great platform with excellent features.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ellie F. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2022

**What do you like best about Force24?**

There are so many easy and quick ways to segment the audiences for a variety of campaigns. We can use this across our value chain to nuture, prospect and remarket clients.

**What do you dislike about Force24?**

The only thing that has prevented a 10 star review, is the time to function. We were integrating with a fairly unknown CRM which meant the onboarding process was a little long; however, once it was fully set up, it performs as well as we could hope.

**What problems is Force24 solving and how is that benefiting you?**

Force24 allows us to talk to all our different audiences at the same time, and without spending too long. We currently have 7 core audiences, which all take time to nurture.

  ### 40. Changed the way we do our marketing...

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katie C. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2022

**What do you like best about Force24?**

The insights into our customers and prospects are much better than before our implementation. More targeted marketing has been made possible because of the insights into our data and impressive journey mapping functionality.

**What do you dislike about Force24?**

There was nothing we really disliked - we struggled a little bit at first with navigation and some template building, but the training was excellent, and we soon found our feet!

**What problems is Force24 solving and how is that benefiting you?**

Prior to Force24, we weren't gaining enough information on prospecting and communications with our customers. We can now see exactly where they are looking on our website and if they need further targeted information. We can really nurture these leads now!

  ### 41. Bespoke journeys at ease

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ben L. | Head of Commercial, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about Force24?**

Our business requires multiple types of communication from prospecting to nurturing all the way through to customer management. I love how force can handle the complexities in my business in such a simple way. 
Support is instant and strategy input from their experts takes my comms to a whole new level.
Happy to recommend!

**What do you dislike about Force24?**

I spend a lot of time writing my email content, would be nice to have a team that would do it for me.

**What problems is Force24 solving and how is that benefiting you?**

Played around with other similar tech and all struggle with integrations with smaller CRMs, Force24 works with me to find solutions and are actively listening to broaden their integration list.

  ### 42. Feels like a beta, pushy sales and long contracts.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Jordan W. | Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Force24?**

Nothing, the UI is terrible, everything needs customisations, and it is very expensive.

**What do you dislike about Force24?**

Missold by sales, the solution has no native integrations, and everything that should be standard has ludicrous fees. Very much feels like a platform in Beta. Locked us in contract for 12 months, a huge mistake.

Save your time and money and go with a better solution.

**What problems is Force24 solving and how is that benefiting you?**

I was hoping for hyper personalisation of our outreach, complete waste of time and money.

  ### 43. A platform that delivers in every way with customer service that goes above and beyond.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle P. | Head of Brand & Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2022

**What do you like best about Force24?**

The platform so far has delivered in everyway. Plus the onboarding was smooth and accomodating. Usually any issues are answered within a matter of minutes.

**What do you dislike about Force24?**

I think it would be good to have an app for 'Reports' so the companies decision makers can see the progress of using the software first hand.

**What problems is Force24 solving and how is that benefiting you?**

We have amaing products which serves a green purpose with the only issue being notifying the market as quick as possible. We usually find limitations when it comes to Marketing automation but the Force24 system has ticked all the boxes and allowed for smooth, fast campaigns. Not only that, but the Journey and data reporting is of a high standard to really create those pipelines and raise awareness going forward.

  ### 44. Automated Marketing Solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** James B. | Software Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2022

**What do you like best about Force24?**

The best thing about force 24 is the ability to create simple marketing Journeys using their drag and drop interface.

**What do you dislike about Force24?**

Unfortunately we're having to teething problems with translating our marketing journeys into Force24. Some of our initial comms are time sensitive and aren't sent fast enough. We're working with Force24 to improve these times though.

**What problems is Force24 solving and how is that benefiting you?**

We're using Force24 to try and eliminate the need for IT to create new email/SMS campaigns and push this responsibility to the marketing department.

  ### 45. A good database marketing email solution for mid-large businesses

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2022

**What do you like best about Force24?**

Great control of data inside, filtering, automated segmentation and custom fields make this incredibly powerful. Creating email journeys/sequences is intuitive. Support is one of the best amongst SAAS products.

**What do you dislike about Force24?**

Creating email templates is clunky and can be frustrating as the line spacing changes everytime you click on edit and CSS just keeps getting added rather than changed. May have to start creating HTML templates elsewhere and copying it in rather than using the editor. Also the deliverability reports are good, but sending campaigns doesn't always seem to actually send to the audience.

**What problems is Force24 solving and how is that benefiting you?**

We are able to automate campaigns based on dates which means targeting people at the right time. Segmenting lists for different uses is also efficient and easy.

**Official Response from Jess Cheung:**

> Thank you for the outstanding review. We really appreciate your feedback and we are pleased to let you know that we will be providing users with more standard email templates soon so please keep a lookout for this.

thanks!
Jess

  ### 46. Great product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Daniel M. | Head of Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2022

**What do you like best about Force24?**

apart from being a great product where you can quickly setup automated campaigns and send emails, the team at Force24 are always on hand to help me with any queries and issues that I have

**What do you dislike about Force24?**

It does take a while to get everything setup, but once you do it is well worth it

**What problems is Force24 solving and how is that benefiting you?**

Being able to stay in touch with our customer base, any visitors to our website that we have on record

  ### 47. Highly responsive team

**Rating:** 3.5/5.0 stars

**Reviewed by:** Oliver B. | Campaign Development Board Member, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2022

**What do you like best about Force24?**

Force24's customer and technical support teams are highly responsive and always go that extra mile to resolve any issues such as 3rd party integrations with website and our CRM platform.

**What do you dislike about Force24?**

The speed of synchronisation for contacts and sending out automated campaigns once a contact has been added to a journey could be quicker.

**What problems is Force24 solving and how is that benefiting you?**

Client segmentation 
Marketing automation
Nicely designed and mobile responsive email campaigns and landing pages

  ### 48. Easy to use, E-mail automated platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ody M. | Marketing Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** October 19, 2022

**What do you like best about Force24?**

Creating and saving templates and reusing previous templates that just change the content/colour saves a lot of time from having to start from scratch.

**What do you dislike about Force24?**

Some manual processes. However they are slowly being updated and getting automated.

**What problems is Force24 solving and how is that benefiting you?**

It is enabling me to communicate with my customers in the way it suits them best, and it saves me time when I am doing that.

  ### 49. The team are always there to support you

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aimee C. | Marketing Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2022

**What do you like best about Force24?**

The team are always on hand to offer support at anytime and are so quick to respond no matter the issue

**What do you dislike about Force24?**

Not many, some features are on the roadmap so it will be great when they are live but other than that, nothing to dislike!

**What problems is Force24 solving and how is that benefiting you?**

Force24 is great for tracking our engagement with our clients, aswell as lead generation to nuture new leads

  ### 50. A fully user-centric email marketing platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harry B. | Senior Marketing Executive (Fuel), Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2022

**What do you like best about Force24?**

The account managers and customer service team consistently go the extra mile for us. Features are always being added/improved with the user in mind.

**What do you dislike about Force24?**

I would like to see more mobile-first snippets and some more innovative CSS.

**What problems is Force24 solving and how is that benefiting you?**

Force24 allows us to better segment our customers and communicate with them in the most effective way.


## Force24 Discussions
  - [What is the best way to ensure my emails will appear properly on different devices?](https://www.g2.com/discussions/24717-what-is-the-best-way-to-ensure-my-emails-will-appear-properly-on-different-devices) - 1 comment, 2 upvotes
  - [How do I Provide Custom Fields to contacts?](https://www.g2.com/discussions/41392-how-do-i-provide-custom-fields-to-contacts) - 1 comment

- [View Force24 pricing details and edition comparison](https://www.g2.com/products/force24/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+19%3A16%3A23+-0500&secure%5Bsession_id%5D=4891297a-783d-4c9d-bc32-440bcaf782cc&secure%5Btoken%5D=e8e900dc3e2592c3d34549eecc43e09ac44e55f6f295751d769fb62e90ba74a0&format=llm_user)
## Force24 Integrations
  - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews)
  - [Kinetic](https://www.g2.com/products/epicor-kinetic/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Force24 Features
**Email Marketing**
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses

**Online Marketing**
- Landing Pages and Forms
- Dynamic Content
- A/B Testing
- Mobile Optimized
- Search Tracking and Optimization

**Page Customization**
- Drag and Drop
- Templates
- Advanced Customization
- Content Library

**Lead Management**
- Marketing Lead Database
- Data Quality Management
- Segmentation
- Lead Scoring and Grading
- Lead Nurturing
- Online Behavior Tracking
- Automated Alerts and Tasks
- CRM Lead Integration

**Marketing Operations**
- ROI Tracking
- Data Collection
- Customer Insights
- Multi-User Access

**Page Optimization**
- A/B Testing
- Mobile Responsive
- Web Analytics
- SEO

**Campaign Management**
- Program Management
- Event / Webinar Marketing
- Calendaring
- Budgeting

**Integrations**
- E-Commerce Integration
- Email Marketing Integration
- Domain Integration

**Social**
- Social Listening
- Social Sharing
- Social Campaigns
- Social Media Engagement
- Social Media Advertising

**Campaign Activity**
- Campaign Insights
- Reports and Dashboards
- Campaign Stickiness
- Multichannel Tracking
- Brand Optimization
- Predictive Analytics

**Generative AI**
- AI Text Generation

**Agentic AI - Marketing Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Reporting & Analytics**
- Basic Reporting
- Web Analytics
- ROI Analytics
- Revenue Analytics
- SEO / Keyword Analytics

**Agentic AI - Landing Page Builders**
- Cross-system Integration

**Platform**
- Customization 
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Output Document Generation

**Agentic AI - Marketing Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

## Top Force24 Alternatives
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  - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,186 reviews)
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