Force24 Reviews & Product Details

What I like best about Force24 is how intuitive and reliable the platform is for managing email campaigns and member communications. It makes building and scheduling campaigns straightforward, while the reporting and automation tools help ensure messages reach the right audience at the right time. The support and guidance from the team also make a real difference, giving confidence that campaigns will run smoothly and deliver strong engagement. Review collected by and hosted on G2.com.

The reporting and analytics are useful, but they could be more intuitive and easier to interpret at a glance, especially when trying to quickly assess performance or compare campaigns. A more streamlined dashboard and clearer visual summaries would make it easier to extract key insights without needing to dig through multiple sections. Review collected by and hosted on G2.com.

I like Force24 for its segmentation options that help reduce the workload by not having to create multiple emails for different segments. The email deliverability report gives me confidence that our emails reach the best inbox spots. I find their human support invaluable because it allows us to quickly and efficiently resolve any issues. The platform itself feels user-friendly, especially for email marketing, and we've gained better insights into our audience compared to our previous tool. Review collected by and hosted on G2.com.

The forms and microsites should use the same module editor system as the email templates because they're very clunky and difficult to change. Changing an email once the template has been published is also difficult, as you have to delete the email and republish if you have any changes. We are always looking for improvements with analytics; it would be great to receive constructive insights based on the data or industry comparisons to know what is good and what is not. Additionally, I was unimpressed with the module templates created for us during the setup. Review collected by and hosted on G2.com.

I find the journeys and automation features in Force24 very useful; they're really intuitive and easy to set up. The report section is great for seeing which contacts are at what stage of the journey. The live chat and support feature is something I also like a lot. Any query or issue regarding the platform can be easily answered either by someone on the live chat or with a guide through the support hub. Additionally, the email builder is very user-friendly, and I find building emails an enjoyable process. I also appreciate that the initial setup was very easy, with helpful people from Force24 walking us through the features and being open to any questions. Moreover, with Force24, our emails now always deliver successfully to our brokers' inboxes. This was a significant improvement over our previous service. Review collected by and hosted on G2.com.

While it is mostly very useful in terms of segmenting data, I sometimes feel that the query contacts feature can be quite confusing, and sometimes doesn't filter the contacts down as it should. Review collected by and hosted on G2.com.

I like Force24's intuitive system, which makes it easy to build journeys and test them. The ease of sending from multiple domains and pipelines within one system is a big plus, as it lets me tailor our messaging to provide client solutions efficiently. I also appreciate the email formatting tool, which allows for previews in different modes like iPhone and desktop. This helps me to send multiple campaigns out simultaneously and gives me more time to create assets. Additionally, the initial setup was really easy, with accessible help for the technical aspects like domain setup. Review collected by and hosted on G2.com.

The biggest improvement piece for me would be the marketing list tool. Although it has an AI built with it, it's quite clunky when building a tailored list. It would be great to put multiple searches in one option, for example, if I wanted a list of different job titles, I don't want to have to duplicate everyone of those; I would like to put them all on one line. Review collected by and hosted on G2.com.

What I like best about Force24 is how productive it is to use day-to-day. The design feels really user-friendly, the templates are super straightforward to work with. It makes building emails and campaigns quick, even if you just want to get something out the door without overcomplicating it. It has helped my day to day work performance. Review collected by and hosted on G2.com.

One area that could be improved is the template upload process, particularly when working from a MacBook. It can feel a bit fiddly bringing in external files, which slows things down when you’re trying to quickly build or update campaigns. Smoothing out that process or adding clearer guidance/error handling would make it a lot more seamless. Review collected by and hosted on G2.com.

I appreciate Force24 for allowing us to create emails in a variety of formats and from different email addresses. It's also helpful in mapping out marketing journeys, which I find useful. I like being able to see insights about users who viewed or took action on the emails. In general, I find it easier to create emails compared to other platforms. The pre-existing templates are a big plus, making it quick and easy to create responsive emails across all devices. The initial setup was easy too. Review collected by and hosted on G2.com.

Sometimes formatting on emails doesn't work. Text, for example, will wrap in an odd way, or not update with changes I've made in the preview, such as line breaks. I have to refresh the email a few times until it works. Review collected by and hosted on G2.com.

Force24 is a Marketing Automation Platform, that enables you to deliver an integrated Sales & Marketing tech that enables both functions through current and prospective contacts seamlessly.

Integrating Force24 into your Websites, is a simple but effective process, with online support on hand to help and guide you through the process. One of the many perks of Force24 who offer unlimited training......

The cost to implement Force24 across a group of 10 businesses, integrating multiple websites and managing over100,000 contacts was simple. The platform provides a 360% view of customers engaging with businesses who operate in silos.

Force24 also built an API between the platform and an ERP used by a few of the businesses making sure we only have one version of the truth when it comes to customer data

The process of developing Emails whether from form captures, or to drive engagement or leads is simple. It does require human intervention to design the emails, although there are some useful tools within the platform.

The platform integrates directly with your Google Ads Accounts, seamlessly with Aps such as Teams, LinkedIn etc, it has an AI chatbot which can be annoying when you are use to the high quality human base service - but they are there in a few minutes.

The integrating reporting functionality to monitor email performance is good, the AI Plug in to review your emails drives value and giving your sales teams access to a Sales View of the platform can encourage curious sales professionals to be empowered through data and lead scores Review collected by and hosted on G2.com.

The platform is sometimes a little clunky and the integrations with Google Advertising often require reconnecting Review collected by and hosted on G2.com.

I find some of the usability in Force24 to be good. The campaign builder is straightforward and vital for our marketing communications, letting me easily message segments of the audience with one-off messages. It's very easy to work through when sending these types of emails. Even though the email builder has a few quirks, it's manageable to use. I appreciate the ability to segment our audience and rely on automations, helping us deliver the right message to the right customer at the right time. The account manager is also helpful, working through integration issues with me. Review collected by and hosted on G2.com.

The campaign builder could do with optimization, especially the ability to select a segment and exclude from a send, which would be really helpful. The email builder can be unresponsive and sometimes needs several reloads to work properly. The contacts section is annoying; it's tough to make changes or duplicate once a segment is created, despite it being great for identifying a subset of people. The contacts search is difficult, particularly when using time frames on custom objects, as the wording can lead to misinterpretation, like with 'on or after x time.' The journey builder has limitations that can be annoying, and the settings can feel restrictive when setting up specific automations. Review collected by and hosted on G2.com.

There is so much information on the Portal, and we receive regular articles and emails that speak to how email marketers are struggling at the moment. Review collected by and hosted on G2.com.

Only being able to upload new contact lists one at a time is a bit lengthy. The new AI Emails score asks you to correct something, and once you've done that, it finds something else to correct that wasn't there before. It also mentions 'the preheader text is not visible' but this is an automated section controlled by Force24 I believe. Review collected by and hosted on G2.com.

I use Force24 to plan and run our marketing campaigns from one platform, and it helps automate emails and customer journeys based on user behavior. I like how Force24 solves the issue of managing campaigns across different channels separately and removes a lot of manual follow-up by automating customer journeys. What I like most about Force24 is how easy it is to build automated customer journeys without much technical effort, and the interface feels clean and simple compared to many other marketing tools. I also appreciate that the initial setup was mostly smooth, and basic tasks like importing contacts and setting up email campaigns were straightforward. Force24 has made our marketing work much more organized and efficient, and the automation saves a lot of time for the team. Review collected by and hosted on G2.com.

Sometimes Force24 feels a little heavy when working with large contact lists, and the navigation can be confusing until you get used to it. A simpler way to build advanced workflows would be nice. Review collected by and hosted on G2.com.