---
title: Force24 Reviews
meta_title: 'Force24 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 214 reviews by the users' company size, role or industry
  to find out how Force24 works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 214
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Force24 Reviews
**Vendor:** Force24  
**Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 214
## About Force24
When every moment matters and every minute counts, master marketing automation with Force24.



## Force24 Pros & Cons
**What users like:**

- Users appreciate the **seamless automation** of Force24, which enhances campaign efficiency and simplifies marketing efforts greatly. (3 reviews)
- Users appreciate the **easy setup** of Force24, finding it straightforward to manage and launch campaigns effectively. (3 reviews)
- Users appreciate the **seamless automation** and intuitive campaign management of Force24, enhancing their marketing efficiency significantly. (3 reviews)
- Users commend Force24 for its **automation efficiency** , simplifying marketing campaigns and saving valuable time for the team. (2 reviews)
- Users value the **seamless automation features** of Force24, enhancing campaign efficiency and customer targeting. (2 reviews)
- Users appreciate the **ease of use** of Force24, facilitating effective marketing automation and campaign management effortlessly. (2 reviews)
- Easy Implementation (2 reviews)
- Email Sending (2 reviews)
- Intuitive (2 reviews)
- Journey Management (2 reviews)

**What users dislike:**

- Users experience **integration issues** with Force24, especially when connecting to less common third-party tools and slow implementations. (2 reviews)
- Users find the **learning curve steep** for Force24, particularly with its complex interface and advanced features. (2 reviews)
- Users face challenges with **limited integrations** , especially when trying to connect to less common third-party tools. (2 reviews)
- Users find Force24&#39;s performance **slow** when handling large contact lists and integrating new features. (2 reviews)
- Users find the **limited customization** in reporting to be restrictive and not suited to all needs. (1 reviews)
- Navigation Difficulty (1 reviews)
- Navigation Issues (1 reviews)
- Not Intuitive (1 reviews)
- Workflow Issues (1 reviews)

## Force24 Reviews
  ### 1. Great experience with Force24

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew M. | Founder & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2021

**What do you like best about Force24?**

Easy to use
Delivers great results that are simple to understand and action 
The customer service is great, and with no additional cost makes all the difference
Great team, easy to deal with and not pushy sales people

**What do you dislike about Force24?**

Nothing really, all very good.

Sometimes there are tech glitches like in any software but the team sort it straight away

**What problems is Force24 solving and how is that benefiting you?**

It's taken our marketing activity to the premier league.  we can now control our activity and most importantly report on and monitor our marketing ROI.  We know better where to focus our activity to maximise the results.

**Official Response from Rory Groves:**

> Thanks for the great review Andrew! Glad to hear you're loving the platform and that we've managed to excel your marketing to the next level. We pride ourselves on being a friendly and approachable bunch, so great to hear it comes across to the people who matter the most. Cheers, Rory. 

  ### 2. I do enjoy working with Force24, the team is well able to solve issues or answer any enquiries.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2021

**What do you like best about Force24?**

I like professionalism and the fact that complex issues get resolved.

**What do you dislike about Force24?**

Some certain issues get resolved much later than we do expect them to be resolved. I guess we need to take into consideration that we are still in the pandemic, so things get delayed..

**What problems is Force24 solving and how is that benefiting you?**

Most of the issues are data-related. We want to make sure that all the agents and their details are transferred from our portal onto the Force24.
Benefits are user friendly email templates, the platform itself is user friendly.

**Official Response from Sam Duggan:**

> Thanks a lot for the review!

  ### 3. The team at Force24 are always so friendly and super helpful!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2021

**What do you like best about Force24?**

The intercom! This is so helpful when I am unsure of something or have a problem that needs solving. Someone always responds to your questions and if there is an issue they can't help with it, they raise a ticket and it always gets resolved.

**What do you dislike about Force24?**

The platform can be a bit tricky to use if you haven't been trained on everything. Some online training videos on the basics could be really useful to have to refer back to.

**What problems is Force24 solving and how is that benefiting you?**

Keeping track of campaign results.

**Official Response from Sam Duggan:**

> Glad to hear you're enjoying the support from our customer success team! Thanks for leaving us a review :-)

  ### 4. Great software, affordable and great team.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adam R. | Recruitment Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2021

**What do you like best about Force24?**

The platform is relatively easy to use thanks to the intuitive nature, and should any issues arise you have free support that regularly go above and beyond.

**What do you dislike about Force24?**

The landing page builder could be more intuitive, the drag and drop feature is still excellent but could be better.

**What problems is Force24 solving and how is that benefiting you?**

Able to save myself so much time with automated campaigns and journeys, no longer using valuable time on admin for existing campaigns we run.

**Official Response from Sam Duggan:**

> Thanks a lot for the review, Adam!

  ### 5. Force24 Training w/ Charley

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2021

**What do you like best about Force24?**

Charley always provides detailed and thorough training - leaving the opportunity to ask questions.

**What do you dislike about Force24?**

Nothing - the training is very helpful and insighful.

**What problems is Force24 solving and how is that benefiting you?**

Setting up automation emails, Charley was helpful and offered to run through it for our company.

**Official Response from Sam Duggan:**

> I'll be sure to pass on that stellar feedback to our superstar CSM, Charley - thanks for the review!

  ### 6. marketing automation experts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.)

**Reviewed Date:** February 15, 2021

**What do you like best about Force24?**

The Force24 portal is a great asset enabling  marketing automation campaigns to be built and a single contact view that supports customer databases which allows digital user activity to be tracked and analysed from email opens to tracking web activity and customer baskets

**What do you dislike about Force24?**

If anything services are too broad in the portal for my current needs

**Recommendations to others considering Force24:**

The Force24 marketing automation is the best I have ever seen and the customer support has always been very good

**What problems is Force24 solving and how is that benefiting you?**

The need for digital activity and customer insight

**Official Response from Sam Duggan:**

> Thanks so much for the lovely review!

  ### 7. I very much like your support, but think the platform is quite complicated

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2021

**What do you like best about Force24?**

The support we get from Force24 with our complicated CRM system

**What do you dislike about Force24?**

I think the building of templates and microsites could be more efficient and more extensive

**Recommendations to others considering Force24:**

-

**What problems is Force24 solving and how is that benefiting you?**

E.g., I am not able to send out surveys, add videos in the templates, I need to take a HTML course in order for the layout to look "nicer", I cannot send out emails from a specific emailaddress, etc. I feel like in terms of the platform and templates that you can make, there are more possibilites that F24 could add. However, the support with our complex CRM system is a great benefit for us.

**Official Response from Sam Duggan:**

> Hi there, thanks for taking the time to leave us a review! Sorry you're finding it difficult to get to grips with the platform - we're absolutely here to help. If you'd like some additional training and support, then either get in touch with the team via intercom or drop your account manager an email and they will be in touch!

  ### 8. A massive leap forward for our marketing and communications

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tim B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2020

**What do you like best about Force24?**

We love the journey builder and segmentation tools. We work across multiple audiences that overlap. Using the genius blocks were able to send one email with all the relevant content in for that supporter and have seen engagement grow as a result. The tools are intuitive and reliable. We have automated a daily email we send to contact acts with their help of their engineering team who made it so the data is pulled right of our website, meaning less work and possible errors! 
They are always super responsive on the chat, and know their system inside out. Issues or knowledge gaps are closed quickly!The development of new features is regular and they are introduced well.

**What do you dislike about Force24?**

The only thing that could make it better (or really just take it to perfection for our usage case) is an integration with a payment gateway on forms/on their microsite meaning we could take donations & payments on customised landing pages. But Im sure they will introduce it at some point given the rate of development so far!

**Recommendations to others considering Force24:**

I would wholeheartedly recommend it as a system if you do not currently use marketing automation. Particularly if you have a varied product offering and multiple potential audiences. Journeys and Genius blocks are by far the most advanced tools I have seen on the market.

**What problems is Force24 solving and how is that benefiting you?**

The biggest problem we have solved is being able to send bespoke messaging to user groups. We allow users to self select their interests in the sub preferences of the system and then use genius blocks to send relevant information about the areas they have opted into in one email, rather then sending multiple separate emails. Our unsubscribe rate has dropped and our open rate has increased because people are getting the content tailored to them and their interests, not having to wade through content that isn't relevant to them.

**Official Response from Sam Duggan:**

> Thanks so much for taking the time to review Tim! Glad you're enjoying using the platform. Payment gateway integration is a great piece of feedback and I've actually heard this before - I'll pass that on to our tech teams and see if it's on the roadmap.

  ### 9. Fantastic support from smart friendly people & an easy intuitive platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carla N. | M, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2020

**What do you like best about Force24?**

The platform is so easy a child could pick this up and create beautiful campaigns! The UI is all & drop and creating pages and email campaigns couldn't be any more intuitive with simple and visual mapping and layouts that just make sense. The team are what makes this platform such a joy. The level of support we have received since signing up and getting the platform in place has been a breath of fresh air and really helped us on our automation journey. The guys are all super friendly, we get a personal and super rapid response any and every time.

**What do you dislike about Force24?**

Not much really... sometimes the chat icon overlaps into the workspace, but it's no major biggy!

**Recommendations to others considering Force24:**

Just go for it - these guys are great!

**What problems is Force24 solving and how is that benefiting you?**

F24 has enabled us to automate many of our communications, lead score and plan ahead more effectively. This saves us time which is something we always short of. We now have a way of accurately recording performance metrics in one place with useful reporting.

**Official Response from Sam Duggan:**

> Thanks SO much for the glowing revue Carla! So glad you and the team are getting the most out of it and are happy with the support you receive. That's the way to do it!

  ### 10. Great team, really friendly and easy to work with!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2021

**What do you like best about Force24?**

Quite a straight forward portal to use however always a team on hand should any issues arise

**What do you dislike about Force24?**

Templates are not directly editable from journey (from my knowledge)

**Recommendations to others considering Force24:**

Be clear on what you need the system for and plan content

**What problems is Force24 solving and how is that benefiting you?**

Email journeys. It's quite easy to set up a journey for a specific customer database and saves alot of time in the long run

**Official Response from Sam Duggan:**

> Thanks for the review! Content planning is a great feature suggestion, and something I have struggled to find a good solution for myself! Cheers, Sam

  ### 11. VergoUK

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claire W. | Digital Marketer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2021

**What do you like best about Force24?**

The team are really friendly, extremely helpful and are always happy to answer any questions that we have. They've always gone above and beyond to help us at VergoUK.

**What do you dislike about Force24?**

I haven't experienced any downsides yet!

**What problems is Force24 solving and how is that benefiting you?**

Force24 has given us the opportunity to create new leads, we have realised that companies are slowly but surely reaching out to us for more information about our services.

**Official Response from Sam Duggan:**

> Hi Claire! Thanks a lot for taking the time to review - much appreciated. Glad you have found the team helpful!

  ### 12. It is great to be working with Force24.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2021

**What do you like best about Force24?**

Issues are always sorted. And the team at Force24 is very helpful always.

**What do you dislike about Force24?**

somedays its difficult to get through our account maanger.

**What problems is Force24 solving and how is that benefiting you?**

OTTOMail for our clients always have issues. But George is great and always sorts out the problems.

**Official Response from Sam Duggan:**

> Thanks a lot for the review! Glad you're happy to be a part of the Force24 ecosystem! 

  ### 13. Fantastic service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2021

**What do you like best about Force24?**

I like how proactive everyone is.  They are always setting up meetings to keep things moving, rather than leaving the ball in your court and time moving on not doing anything about it.  Everyone has been really helpful and friendly. They clearly know their stuff and are great at sorting everything out for you.

**What do you dislike about Force24?**

None..........................................

**Recommendations to others considering Force24:**

Highly recommended!! They have a lot of knowledge

**What problems is Force24 solving and how is that benefiting you?**

We are a start up business, F24 are helping us get all the starting communications and processes in place for go live. They are great at strategy.

**Official Response from Sam Duggan:**

> Great review... we love you too! :D thanks!

  ### 14. F24 Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.)

**Reviewed Date:** March 19, 2021

**What do you like best about Force24?**

ease of the template building, data uploads

**What do you dislike about Force24?**

reporting, would like an automated send report to be sent to my inbox 1.3.7.21 days after send for example.

**What problems is Force24 solving and how is that benefiting you?**

automated email journeys, advanced data selections, microsite and form building

**Official Response from Sam Duggan:**

> Thanks for the review!

  ### 15. Fantastic Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2021

**What do you like best about Force24?**

The support you receive from Force24 goes above expectations and beats the experience I've had with other platforms in marketing.

**What do you dislike about Force24?**

Nothing I can think of. All of the team speak highly of the platform.

**What problems is Force24 solving and how is that benefiting you?**

I can save so much time using the journey builder and the email builder.

**Official Response from Sam Duggan:**

> Glad you're making the most of the support and training from our rockstar CSM team! Keep on pushing!

  ### 16. An excellent solution that is constantly evolving as demands change

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kieron K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2020

**What do you like best about Force24?**

A complete marketing automation tool used within our own business and implemented on behalf of some of our key clients. The lead scoring is very helpful for sales teams and the support that is received from the account managers and implementation teams at Force 24 is excellent. 

The ability to make suggestions and see them taken on board is also quite impressive.

**What do you dislike about Force24?**

There are certain aspects that can be tricky at first, like journey building, but there are lots of helpful guides and always account support on hand to help out.

**Recommendations to others considering Force24:**

A great enterprising company to deal with from the top down. 

They genuinely listen to your challenges and work with you to provide the best solution possible.

**What problems is Force24 solving and how is that benefiting you?**

Automated campaigns assist us in ensuring everyone is contacted at the most opportune/time, lead scoring allowing our sales team to have direct access to people engaging with our content enabling them to reach out to customers and prospects exactly when required. The system also allows us to have simpler data handling procedures ensuring we are following our own data processing rules and those of GDPR.

**Official Response from Sam Duggan:**

> Hi Kieron, first of all thanks so much for taking the time out of your day to leave us a review! Secondly, glad you're enjoying the lead scoring functionality coupled with the free training and support. Sounds like you're ding everything right, so keep at it! We're here if you need anything!

  ### 17. Extremely helpful and a great platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2020

**What do you like best about Force24?**

I use the Force24 self service platform. The chat function and help when you need it is unrivalled.

**What do you dislike about Force24?**

The names of some of the 'elements' aren't marketing language and more coding language so you have to get used to those but ok once you do!

**What problems is Force24 solving and how is that benefiting you?**

Segmentation. I feel much more confident that the data we're going to capture will enable us to make more sales as we're targeting people based on what they click on and are interested in.

**Official Response from Sam Duggan:**

> Thanks for taking the time to leave us a review Michelle. So glad yo hear you're making full use of the free training and support, this is what we think really sets us apart from the competition! Segmentation is a great benefit, I actually wrote a guide all about how we use data as marketers to drive campaign revenue. I'll leave you a link here to check it out when you get 5. Cheers!

  ### 18. Easy-to-use email automation and incredible support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dani G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2020

**What do you like best about Force24?**

Force24 has allowed us to not only set up and send out comms to clients and prospects easily and quickly, but the journey manager has been crucial in helping us be more targeted in our approach. 

The platform is intuitive and simple to use and navigate. The journey manager in particular is a brilliant tool in setting up automated campaigns. 

I can't not mention the fact that the Force24 team are incredibly helpful. You can't beat the Account Managers / customer service - and the online live chat is really useful when you have a quick question that needs resolving ASAP.

**What do you dislike about Force24?**

In theory, you're able to set up emails and microsites within minutes  (using drop and drag functionality, etc.)  however this does rely on you to have an extensive number of branded assets ready-to-go in your snippets library. Without these, there's not a huge amount of assets to work with, so I'd recommend building out your templates and snippets from the beginning so you're all set.

**What problems is Force24 solving and how is that benefiting you?**

Thought the automated campaigns / Journey Manager we've been able to easily segment our data and send out automated communications based on how users have interacted with us from before. 

The use of editable templates has ensured we can get emails out in record time.

  ### 19. Good company, great customer support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2021

**What do you like best about Force24?**

Helpful, quick responses to queries, brings value to any company

**What do you dislike about Force24?**

There isn't anything in particular I dislike

**Recommendations to others considering Force24:**

The mail automation programme is a great tool for most businesses to use and force24 are very helpful and provided detailed information every time our business needed the support

**What problems is Force24 solving and how is that benefiting you?**

Effective marketing and communications tool that drives interest in our business and our network.

**Official Response from Sam Duggan:**

> Thanks a lot for the review! 

  ### 20. Happy With Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** March 23, 2021

**What do you like best about Force24?**

Very fast and getting back to you with any query's

**What do you dislike about Force24?**

Files the rare occasion can take a little while to upload

**Recommendations to others considering Force24:**

Easy to use and very approachable

**What problems is Force24 solving and how is that benefiting you?**

Any issues we have had Force 24 have come back with an answer to resolve the problem

**Official Response from Sam Duggan:**

> Thanks a lot for the review!

  ### 21. Great tool with outstanding support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jay W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2020

**What do you like best about Force24?**

Force24 does exactly what it says on the tin, its user-friendly and the support is on hand anytime you need it! The reporting and data analysis is easy to use and understand and detailed information about an individual is clear. Journey mapping is intuitive and possibilities seem endless.

**What do you dislike about Force24?**

Honestly, not much I dislike about Force24 but if I had to choose something, it would be the simplicity to fully customise email templates without some understanding of coding. With that in mind, the out of the box drag and drop features would still be enough for a new user and support is on hand to help you figure out how to achieve what you need to at any given moment.

**Recommendations to others considering Force24:**

Expect to learn some level of coding to easily make completely custom design and function changes yourself. Support can solve almost any problem but could come with an additional cost.

**What problems is Force24 solving and how is that benefiting you?**

Force24 has given us the opportunity to show our clients the power of having a more personal conversation with their prospects based on having the knowledge and understanding about the people they're engaging with. Our clients have all benefited from being able to automate the process of delivering the most valuable information to them in the right moment of their customer journey.

**Official Response from Rory Groves:**

> Fantastic feedback Jay! It's great to learn what features our customers are getting the most out of and even better that support seems like such a big part of it as we really pride ourselves on our free training & support for life. Great to hear it's working so well for you! Cheers, Rory.

  ### 22. New User: Platform Has Great Potential

**Rating:** 5.0/5.0 stars

**Reviewed by:** Annie W. | Marketing Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Force24?**

Overall, this platform is very easy to use. The interface is quite simple and clear, the snippet function is very easy to use and I like that it stays in shape when I add content. I like how simple it is to add imagery too. I have also found the function to view what my emails would look like on different platforms really useful.
Although I've not personally used the journey manager function, I went through it in the training and thought it was very simple but effective in how to use it.
The help we receive from the team on the chat function, on email and through the training was excellent. The person training us was very engaging, polite and patient with us and all our questions.

**What do you dislike about Force24?**

I am struggling a little without the use of an undo button and sometimes I forget that I need to switch between the content and layout mode, depending on what I need to do but I think the latter is mostly a case of getting used to new software. I also think the reporting system needs some slightly improvement (e.g. the ability to compare campaign statistics in one report).

**Recommendations to others considering Force24:**

Engage with your team and figure out the requirements you want/need and see if Force24 matches (ours did!). I would also consider how helpful the platform's teams are when asking for help: I've found it to be a struggle before to get useful and timely help/advice with different companies.

**What problems is Force24 solving and how is that benefiting you?**

We're looking at our data and how we can improve it in order to reach our customers more effectively. As a team with members across multiple sites, we're also looking to uniform the way our emails look to provide a more consistent approach with our brands.

**Official Response from Rory Groves:**

> Really appreciate you taking the time to leave this review Annie! Simplicity is something we really strive for as we know a lot of similar marketing automation software on the market that can be too complex and instantly alienate their customers. That said, nothing is too complex when you have our team on to hand for training and support which I'm glad to hear you're making good use of! Cheers, Rory. 

  ### 23. Easy and visual platform to use with great automation tools

**Rating:** 4.0/5.0 stars

**Reviewed by:** Natasha L. | Marketing Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2020

**What do you like best about Force24?**

I like the automation journey builder. The blocks are easy to use and it's really visual which assists with showing the planned journey to others in the business.

**What do you dislike about Force24?**

Finding contact information and reports can be a bit clunky at times. 
Also - the drop-down list when building an automated journey can be overwhelming with the selections you need to choose. Refining these would be amazing.

**Recommendations to others considering Force24:**

The online chat is a really beneficial feature as well as the productivity webinars. It's great to work with a supplier that constantly gives guidance to techniques, industry trends and support throughout lifetime of being a client.

**What problems is Force24 solving and how is that benefiting you?**

Creating automated journeys based on triggers has been really beneficial for a marketing campaign. Having genius blocks available now too makes it a lot easier to set up with targetted content rather than having to duplicate the journey multiple times.

**Official Response from Rory Groves:**

> Thanks for the great feedback Natasha! We're always looking to take on board advice from people with hands-on experience to constantly develop and enhance the platform so this is hugely beneficial for us. We really appreciate you taking the time! Cheers, Rory. 

  ### 24. A strong start with a marketing automation system that has lots of potential

**Rating:** 4.0/5.0 stars

**Reviewed by:** Melissa H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2020

**What do you like best about Force24?**

I love the very visual way you can build out customer journeys using the journey manager - it's easy to understand and use, and clear to see exactly what you're doing. We are in our very early stages of using the system, but it clearly has masses of potential in terms of building automated journeys and sending personalised communications.

**What do you dislike about Force24?**

The user experience could be more intuitive in some cases. There are times when I can't immediately see how/where to do something, and on a few occasions it has taken me several clicks to find the right option. This is partly down to me being inexperienced with the system, and I'm sure over time it will become quicker and easier to complete tasks.

**What problems is Force24 solving and how is that benefiting you?**

Prior to Force24, we had no easy way to communicate with our past and present customer base, and certainly not in an intelligent and timely manner. Communications were adhoc, not very well targeted, and difficult to measure. Force24 makes it so much easier to segment our audiences, understand their wants, needs and intentions based on their behaviour and engagement, and send them the right messages and the right time.

**Official Response from Sam Duggan:**

> Thanks a lot for leaving us this review Melissa! Glad you're enjoying using the platform and find it easy to use! Thanks for the feedback on the UX too, it's something we're looking at improving in the next release of the platform. If you have any specific changes you think would make your life easier or anything else to highlight just give your account manager a shout, or email me and I'll feed it in! sam.duggan@force24.co.uk. Cheers!

  ### 25. Ticks every box - and more

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kieran  S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2020

**What do you like best about Force24?**

My favourite thing about Force24 is the unlimited free training & support they offer all their clients. They respond almost instantly within working hours which means I feel empowered by their team to deliver what I set out to. I’m never waiting around for support tickets and someone is always on hand to help me. They are also proactive in reaching out to help educate their clients with webinars, marketing guides, and more.

**What do you dislike about Force24?**

The only functionality that’s missing for me as a marketer at the moment is a pop-up builder. I’d like to be able to capture data of customers on site through this kind of a medium. This is actually something that I have fed back to Force24 and they are currently developing this now.

**Recommendations to others considering Force24:**

Such a helpful team and always willing to go the extra mile . They have wowed me and the team

**What problems is Force24 solving and how is that benefiting you?**

Force24 has enabled us to boost our campaign ROI through being able to talk to customers on a more personal, timely level. We can automate a lot of the heavy lifting we did beforehand through the platform and that leaves me with more time to focus on being creative.

  ### 26. Force24 helps to automate our sales & marketing emails

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric W. | Digital Marketing Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2020

**What do you like best about Force24?**

I've used a few different email marketing platforms and Force24's journey manager is the most enjoyable part of email marketing in its entirety. It's like a fun puzzle you have to work out and make sure the logic is sound before pushing it live - it's extremely satisfying!

**What do you dislike about Force24?**

The amount of Aux Fields you get isn't a huge amount - we've had to create workarounds to try and make the data work - but if we could get more aux fields incorporated into the platform the better it would be.

**Recommendations to others considering Force24:**

Get a free trial and talk to the people who run the systems. They're incredibly helpful and honest, if their platform isn't right for you then they'll let you know - so there's no reason to not get in touch and find out.

**What problems is Force24 solving and how is that benefiting you?**

Automated email marketing for our customers -i.e. survey & install reminders, competitions, and review emails.

**Official Response from Sam Duggan:**

> Thanks a lot for taking the time to leave us a review Eric! Glad you're enjoying the platform - I'd have to agree, there's something quite satisfying about connecting all those boxes with the journey lines isn't there, haha. We've released a couple new features this year that you might find useful if you want to add some custom fields or additional Aux fields - give your AM a shout and they'll be able to walk you through it! Cheers, Sam

  ### 27. Excellent Marketing Automation Company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2020

**What do you like best about Force24?**

We have been working with Force24 for over 2 years and have been impressed with their levels of service and the quality of their work. We had previously worked with other marketing automation & email companies such as Dotmailer, but have found Force24 to be superior in every aspect.

**What do you dislike about Force24?**

A few minor teething problems (expected when working with our company, as a highly regulated entity), but these were quickly and efficiently ironed out.

**Recommendations to others considering Force24:**

If you are considering using a marketing automation platform - whether managed or self-service, Force24 are definitely worth considering. For self-service users, their platform is easy to use, whilst their managed services team provide excellent support.

**What problems is Force24 solving and how is that benefiting you?**

Force24 have allowed us to more intelligently engage with our customers which has had a real effect on both driving revenue and also brand loyalty for the business. This would be significantly more difficult to achieve and likely considerably less cost-effective if attempted in-house.

**Official Response from Rory Groves:**

> Thanks for the amazing feedback Tom, it's great to hear from a long term customer! We're so happy we've managed to be so beneficial to your business over the last couple years and look forward to many more. Cheers, Rory. 

  ### 28. It takes more than great software to deliver a great marketing automation platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sheryn M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2020

**What do you like best about Force24?**

Intuitive product and the support. It's exceptional.

**What do you dislike about Force24?**

I can't think of anything, and I've used many competitive products.

**Recommendations to others considering Force24:**

For those that aren't 100% focused on digital marketing for a job, Force24 is ideal. The support is amazing and the product has a great array of features. There are also plenty of webinars to help you get the most of the product. 

One of the aspects i really like is the microsite feature; it's really easy to use. And once templates are built, it's pretty intuitive to build great campaigns.

**What problems is Force24 solving and how is that benefiting you?**

As I've become more familiar with the product, how best to segment audiences, make the most of the features, and improve deliverability, the click throughs have been impressive. Also, unsubscribe rate has been tiny.

The sales team can always log in to check precisely what's happening with their individual campaigns, which means Idon't have to spend time building reports.

  ### 29. Excellent Customer Services - Super Quick to Help

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2020

**What do you like best about Force24?**

The level of customer service and professionalism that I received from Force is what set them apart from other Marketing Automation platforms we  have used in the past.  
From the initial onboarding process the team helped us  set up the initial user journeys in order to get us up and running and whenever we have any questions (no matter how trivial) there is always someone there to help out and give advice. 

Once we started to use the system, the team especially liked the how easy it is to build stunning responsive personalised emails in only a few minutes and the landing pages can also be personalised too which has helped significantly improve the levels of conversion we received in the past.

**What do you dislike about Force24?**

So far so good really, whenever anything has not worked - such as building the links for campaigns or assigning the rules around customer segments we have contacted the team and they have helped out and shown us what we were doing wrong.   So thumbs up really.

**Recommendations to others considering Force24:**

I first cam across them through their webinars / training videos which I found really useful.  Definitely watch them and then have the demo as they are very knowledgable and can answer any questions you have.

**What problems is Force24 solving and how is that benefiting you?**

We don't have the largest marketing resource in the world.  So by automating most most of the marketing journeys, it allows us to concentrate on other activities.  
The quality of the leads being sent to the sales teams has significantly increased therefore increase conversion and ROI.

  ### 30. Opened our eyes to new opportunities in marketing automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natalie W. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2020

**What do you like best about Force24?**

There are so many opportunities for personalisation and optimisation, and the Force24 team have encouraged us to rethink our whole customer journey. The team are passionate about what we have to offer, and they have brought fresh eyes and ideas to the table.

**What do you dislike about Force24?**

Nothing so far! The software and team are great.

**What problems is Force24 solving and how is that benefiting you?**

We wanted to offer more value at different stages of the journey through content and personalisation. We have identified the blockers to buying for our customer types, and Force24 will help us to offer this throughout the customer journey, with the goal of improved conversion rates and experience. We also feel that being able to track our customer behaviour on a deeper level than before will help us to evolve our personas and ultimately deliver a better customer experience as we learn more about the customers' wants and needs.

  ### 31. Force24, outstanding service and knowledge

**Rating:** 5.0/5.0 stars

**Reviewed by:** Neil M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2020

**What do you like best about Force24?**

They take the time to understand my business and objectives.
Have an strong platform and process for marketing automation with a cleverly built and effective framework sitting behind it. 
My account manager and the supporting teams are flexible, knowledge and willing to go the extra mile to help. 
They are proactive and are continually looking to improve the way we do things to improve the effectiveness of our campaigns.

**What do you dislike about Force24?**

I know they are working on this but best practice guidance is real valuable and I want to see more of this.

**Recommendations to others considering Force24:**

Get your teams involved in defining your journeys and then ask Force24's advice on how they can implement and improve them, they will be able to hugely assist you. See them as a part of your team and trust them. They will deliver...

**What problems is Force24 solving and how is that benefiting you?**

The Force24 platform has automated my lead generation communications and helped with our growth across difference sectors. We are able to now build better relationships with our prospects and react and respond more quickly.

  ### 32. Force 24 - Automation for Marketers.  Not IT !

**Rating:** 4.5/5.0 stars

**Reviewed by:** James G. | Chief Marketing Officer & Director of Customer Experience, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2020

**What do you like best about Force24?**

Intuitive ease of use & puts control in the hands of the marketer.  Little or no IT involvement needed following setup.  Great support.   Adaptability based upon individual needs.

**What do you dislike about Force24?**

There is no actual database creation facility.  Would be improved with the addition of query tools over a database

**Recommendations to others considering Force24:**

Be open-minded.  Know your boundaries & what you want to achieve.  The solution can do a lot for you as long as you know what you want.
use the F24 team to help

**What problems is Force24 solving and how is that benefiting you?**

Moving from manual, inconsistent & sub-optimal customer communications to automated communications.  Ease of build of emails etc.

Benefits include a series of welcome journeys, abandoned baskets, web-browse followups.  Customer engagement improvements..

**Official Response from Sam Duggan:**

> Spot on, James, thanks so much for taking the time to leave us a review! Glad you're finding the platform easy to use and intuitive. Stay well, Sam.

  ### 33. Great Company

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2021

**What do you like best about Force24?**

Love the support they provide, can’t be beaten

**What do you dislike about Force24?**

Nothing I dislike, had great experiences

**What problems is Force24 solving and how is that benefiting you?**

We can send personalised emails to clients and save time doing it

**Official Response from Sam Duggan:**

> Thanks so much for the review! We love supporting you guys!

  ### 34. A very positive addition to our marketing communications.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2020

**What do you like best about Force24?**

The insights into our customer engagement .

**What do you dislike about Force24?**

The difficulties in getting used to the platform.

**Recommendations to others considering Force24:**

It's a significant investment so the platform needs to be utilised as much as possible.

**What problems is Force24 solving and how is that benefiting you?**

We have taken control of the e-mail communications going out to our customers, meaning we can ensure content is correct, on brand and sent to the right people.

**Official Response from Sam Duggan:**

> Thanks for taking the time to leave us this review - it is much appreciated. Glad you're enjoying the insights you're getting from the platform, and don't forget you can reach out at any time to our customer support team who are on stand-by on a 2 minute SLA to help you if you're struggling! Cheers, Sam.

  ### 35. Exceptional Client support and services

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pete N. | Sales Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2020

**What do you like best about Force24?**

Force24 have providedng has ever been too much trouble.  an Enterprise level solution with the personal service touch more akin to a local family run business.  Nothing has ever been too much trouble for these guys. I was building a campaign late one night (around 11:30pm) that I wanted to send out the next day... struggling to get it exactly how I wanted it, I chanced the live chat thats embedded in the platform with a "I dont suppose anyones there?"... at which point Stephen Pinkey responded immediately and asked if it as ok to call. He got his laptop out at 11:30pm... logged into the platform from his end and stayed on the line until we had built the campaign to my specifications. He even went into work early the following day to make sure he was on the other end of the line when we pressed send. 

In a world that tried to streamline and automate everything, Force24 take such a personalised, hands on approach to their account management and nothing EVER feels like its too much trouble for them. Having came from an email marketing background myself, ex-head of Sales for Communicator, used Act-On, Dotmailer, E-Marsys, Adestra, and more... all I can say is that I've never experienced this level of client care and that i enormously important to me.

**What do you dislike about Force24?**

While there is nothing specific that I specifically dislike, there are always improvements that can be delivered to any software and Force24 is no different. They, like us  however, are constantly working to improve i

**Recommendations to others considering Force24:**

The support from the Force 24 team is absolutely unparalleled and I'm happy for anyone to get in touch for a direct reference should they be considering utilising them.

**What problems is Force24 solving and how is that benefiting you?**

We needed to create a range or automated marketing campaigns that could be delivered hands free to help us maintain a constant visibility of bran d with our existing and potential clients.

**Official Response from Sam Duggan:**

> Steven Pinkey, a true legend. Haha. In all seriousness though, thanks for leaving this review Pete and we're glad to be of assistance. The training and support we give our clients is what (we like to think) sets us apart from the competition. Glad you're enjoying and succeeding using the platform! Cheers, Sam

  ### 36. Force24 is fab

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2020

**What do you like best about Force24?**

the support from the Force24 team is fantastic - if you ever have a question you can quickly pop on chat and they are super quick to sort any issues out. the system itself is also really easy to use and helps to see which of your customers are most engaged. the lead scoring is crucial when passing MQL to our sales team. the email and microsite building is simple to use, so makes creating and designing emails and sites very easy and on-brand.

**What do you dislike about Force24?**

we have experienced a few issues with integrating our CMS back with Force24, although this seems to be all integrated now

**Recommendations to others considering Force24:**

go for it!

**What problems is Force24 solving and how is that benefiting you?**

we can now segment our data to contact those most relevant to the marketing material we are creating. this benefits us through increased engagement and customer satisfaction

  ### 37. Perfect blend of technology, support and industry focus

**Rating:** 5.0/5.0 stars

**Reviewed by:** James D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2020

**What do you like best about Force24?**

The dedication to a marketing system that gets results for small to medium size businesses.
Love the support, all such wonderful folk who really know the system and the nuts and bolts of marketing.
Love the flexibility of the microsite builder
The integration between F24 and web stats is great.

**What do you dislike about Force24?**

I would like to be able to set up testing in automated the journeys more easily.

**What problems is Force24 solving and how is that benefiting you?**

Lifting the recruitment sector marketing from spray and pray to fully considered and measured campaigns that integrate with sales teams.

**Official Response from Rory Groves:**

> Wow, thanks for the kind words James. We pride ourselves on our customer support so it's great to hear our team is keeping you guys happy with their hard work. Cheers, Rory. 

  ### 38. Force24 provides an all-round fantastic email automation software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kayleigh C. | Marketing & Campaigns Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2020

**What do you like best about Force24?**

Email designing is super easy and quick to do, as well as looking good and quick to test. Microsites allow you to make fantastic landing pages with forms to get your customer details efficiently.

**What do you dislike about Force24?**

That Force24 forms can only be used on microsites

**What problems is Force24 solving and how is that benefiting you?**

Force24 has solved our automation problems. we can now easily schedule content and review the analytics when it suits us best.

**Official Response from Sam Duggan:**

> Thanks for taking the time out of your day to leave us a review Kayleigh, means a lot! Really thrilled to hear you're enjoying using the platform and saving loads of time while doing so! As always, feel free to shout if you need anything. Cheers.

  ### 39. Team always on hand to help!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Force24?**

The customer service is amazing, no matter what questions I have, the team are always on hand quickly and will assist with any issues or queries.  It has made using the platform so much easier as I can learn as I create new email campaigns and Force24 have given me re-fresher sessions when needed also.

**What do you dislike about Force24?**

I don't have any negatives, the service is great and the platform is easy to use once you've had training.

**Recommendations to others considering Force24:**

Take full advantage of their excellent customer service, I use the chat box all the time and get an answer within 5 minutes maximum

**What problems is Force24 solving and how is that benefiting you?**

It has added another aspect into our marketing strategy and allowing us to reach our audience in a much more direct way.

  ### 40. Absolutely brilliant!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ethan S. | Digital Marketing Apprentice, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 17, 2020

**What do you like best about Force24?**

The staff at Force 24 are superb. All of them are so polite and helpful. Usually I feel nervous about asking for help however with these it's completely different. I look forward to speaking to each member of staff. Force 24 is easy to use and provides our team with a foundation to succeed.

**What do you dislike about Force24?**

I honestly couldn't fault it. I haven't encountered anything which worries me and I doubt I will.

**Recommendations to others considering Force24:**

Get it, I wouldn't even look elsewhere!

**What problems is Force24 solving and how is that benefiting you?**

I'm learning everyday, I'm using less help from the support team and I'm continuously getting better and better. It allows for our team to gain insights into our campaigns as well as have full control over what I am doing. The email templates and microsite are easy to design once you've got your head around them.

  ### 41. Staff are excellent

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2020

**What do you like best about Force24?**

Their staff are friendly and know the system well, they are excellent to deal with and are able to respond quickly to any urgent requests (which are most of mine!).

**What do you dislike about Force24?**

When you have a black background and your text is white and then you can't see your text in the text editor without changing it to another colour first. That's really annoying. And I often find it quite difficult to find contacts or a marketing list easily within the system. But they are both pretty minor.

**What problems is Force24 solving and how is that benefiting you?**

It has made creating marketing communications for our clients easier to prepare. The automated journeys have been really useful too.

  ### 42. Great product and great service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2020

**What do you like best about Force24?**

Ease of use. The marketing campaigns are effortless and bring a lot of insights to customer behaviour. Also the support at F24 are fantastic, especially Faith.

**What do you dislike about Force24?**

It wasn't as easy transition from a more traditional way of deploying emails and sms. Took a while to learn the system, do's and don'ts.

**What problems is Force24 solving and how is that benefiting you?**

Access to customer insights is fantastic, F24 allows to understand the success or lack of success of certain campaigns. Also, the ease that it brings to deploying a complicated email campaigns is great. When utilised well, it helps with customer retention and also with keeping the customer engaged with the brand or organisation.

  ### 43. Absolutely terrific platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shane W. | Sales Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2020

**What do you like best about Force24?**

A fantastic platform that enables you to segment data as you wish.

**What do you dislike about Force24?**

The integration was difficult and hard to

**Recommendations to others considering Force24:**

An excellent marketing automation platform, enables you to market to the right people at the tight time.

**What problems is Force24 solving and how is that benefiting you?**

To be able to market the right product to the right people at the right time

**Official Response from Sam Duggan:**

> Thanks for the review, Shane. Appreciate the feedback around the integration process too - something we're trying to put a lot of time and effort in to at the moment to really nail! Cheers, Sam

  ### 44. Powerful product, with superior customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Arran H. | Digital Marketer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2020

**What do you like best about Force24?**

Force24 makes marketing automation simple, yet effective. I use it to take customers and prospects on a journey with real-time insights every step of the way. Our account manager is always incredibly quick to offer his help and check in with us.

**What do you dislike about Force24?**

Some of the "make decision" choices can be hard to understand, but I'm told a glossary is in the works.

**What problems is Force24 solving and how is that benefiting you?**

Minimizing admin time. 

Easy and regular communication with partners. 

Deeper understanding of email trends.

  ### 45. Easy to use and versatile software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Benjamin S. | Digital and Marketing Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2020

**What do you like best about Force24?**

Automated journeys
Lead tracker
Lead activity

**What do you dislike about Force24?**

Reporting on single campaigns
UX could be a little nicer in the interface

**Recommendations to others considering Force24:**

Give it a go and see how you get on.

**What problems is Force24 solving and how is that benefiting you?**

Automation and seeing lead activity.

**Official Response from Sam Duggan:**

> Hi Benjamin, thanks for leaving us this review - much appreciated indeed! We're glad you're enjoying using the platform, and I couldn't agree more with your advice. For anyone in doubt, just give it a go and see what you can achieve!

  ### 46. It's a must in your marketing aresenal.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2020

**What do you like best about Force24?**

Best email system on the market! It creates sales/leads as it should and can't recommend enough.

**What do you dislike about Force24?**

Nothing at all. it literally does what it says on the tin.

**What problems is Force24 solving and how is that benefiting you?**

Sales and Lead Gen. Using its lead scoring system, it makes the sales process a lot quicker!

  ### 47. Super easy to work with and the software is packed with cool features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2020

**What do you like best about Force24?**

The support team and the ability to categorise lists within the platform for targeted campaigns

**What do you dislike about Force24?**

Difficulty in using our own HTML code for emails or landing pages

**Recommendations to others considering Force24:**

Let the support team help you set up as they are really helpful and it made life a lot easier for us

**What problems is Force24 solving and how is that benefiting you?**

Created a neat email campaigns using the segmentation tools to mark clients birthdays with a bespoke message

  ### 48. Easy to use and report on campaigns

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kerry B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2020

**What do you like best about Force24?**

Building campaigns using the drag and drop functionality

**What do you dislike about Force24?**

Managing contacts and manipulating data in bulk

**What problems is Force24 solving and how is that benefiting you?**

Reporting is much clearer than our previous email marketing system

  ### 49. Led Generation Made Easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** James W. | Internal Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2020

**What do you like best about Force24?**

Warm Leads are provided without having to cold call.

**What do you dislike about Force24?**

sometimes email drops into spam that are part of pre-set campaigns

**Recommendations to others considering Force24:**

if your looking for lead generations without the hassle then look no further than F24

**What problems is Force24 solving and how is that benefiting you?**

lead generation. less time spent calling cold leads with more time to focus on selling to people who are genuinely interested in our products and services

  ### 50. Brilliant team, great software.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Grey H. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2020

**What do you like best about Force24?**

The service that they provide is quick and to the point. Always attentive and go out of their way to help.

**What do you dislike about Force24?**

I'm still new to the email software side of it, and sometimes the email software isn't the easiest to search for contacts in the databases.

**What problems is Force24 solving and how is that benefiting you?**

Wanted to be able to create emails and journeys quickly for 'flash' offers, which works great.

**Official Response from Sam Duggan:**

> Thanks for taking the time to leave us this review Grey - we really appreciate it. Glad you're also finding the team and the support they provide useful, we pride ourselves on our client relationships! If you're ever struggling, just give us a shout! Cheers, Sam


## Force24 Discussions
  - [What is the best way to ensure my emails will appear properly on different devices?](https://www.g2.com/discussions/24717-what-is-the-best-way-to-ensure-my-emails-will-appear-properly-on-different-devices) - 1 comment, 2 upvotes
  - [How do I Provide Custom Fields to contacts?](https://www.g2.com/discussions/41392-how-do-i-provide-custom-fields-to-contacts) - 1 comment

- [View Force24 pricing details and edition comparison](https://www.g2.com/products/force24/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-20+16%3A55%3A52+-0500&secure%5Bsession_id%5D=36be1ac4-dcc9-4adb-8a7a-fafec34f9bdc&secure%5Btoken%5D=8b2b087543af3ee326fe0677944e362556a68dd92f04ae43b87ee1cb192f8269&format=llm_user)
## Force24 Integrations
  - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews)
  - [Kinetic](https://www.g2.com/products/epicor-kinetic/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Force24 Features
**Email Marketing**
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses

**Online Marketing**
- Landing Pages and Forms
- Dynamic Content
- A/B Testing
- Mobile Optimized
- Search Tracking and Optimization

**Page Customization**
- Drag and Drop
- Templates
- Advanced Customization
- Content Library

**Lead Management**
- Marketing Lead Database
- Data Quality Management
- Segmentation
- Lead Scoring and Grading
- Lead Nurturing
- Online Behavior Tracking
- Automated Alerts and Tasks
- CRM Lead Integration

**Marketing Operations**
- ROI Tracking
- Data Collection
- Customer Insights
- Multi-User Access

**Page Optimization**
- A/B Testing
- Mobile Responsive
- Web Analytics
- SEO

**Campaign Management**
- Program Management
- Event / Webinar Marketing
- Calendaring
- Budgeting

**Integrations**
- E-Commerce Integration
- Email Marketing Integration
- Domain Integration

**Social**
- Social Listening
- Social Sharing
- Social Campaigns
- Social Media Engagement
- Social Media Advertising

**Campaign Activity**
- Campaign Insights
- Reports and Dashboards
- Campaign Stickiness
- Multichannel Tracking
- Brand Optimization
- Predictive Analytics

**Generative AI**
- AI Text Generation

**Agentic AI - Marketing Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Reporting & Analytics**
- Basic Reporting
- Web Analytics
- ROI Analytics
- Revenue Analytics
- SEO / Keyword Analytics

**Agentic AI - Landing Page Builders**
- Cross-system Integration

**Platform**
- Customization 
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Output Document Generation

**Agentic AI - Marketing Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

## Top Force24 Alternatives
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,208 reviews)
  - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,196 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,188 reviews)

