--- title: Expo Pass Reviews meta\_title: 'Expo Pass Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 83 reviews by the users' company size, role or industry to find out how Expo Pass works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 83 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management ---

### Expo Pass Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of use** of Expo Pass for seamless check-in and attendee management. [(30 mentions)](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=1545663&qs=pros-and-cons#reviews)

Users find the **customer support team** of Expo Pass exceptionally friendly and responsive, enhancing their overall experience. [(24 mentions)](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=1545529&qs=pros-and-cons#reviews)

Users highlight the **easy setup** of Expo Pass, making event management seamless and user-friendly for everyone. [(20 mentions)](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=1545372&qs=pros-and-cons#reviews)

Users praise the **efficient event management** of Expo Pass, noting exceptional support and smooth check-in processes. [(13 mentions)](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=1545420&qs=pros-and-cons#reviews)

Users commend the **ease of use** and helpful support of ExpoPass, enhancing overall conference experiences. [(13 mentions)](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=1545182&qs=pros-and-cons#reviews)

Users find Expo Pass to be **expensive** , considering high costs for services and limited usage for smaller events. [(5 mentions)](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=2102186&qs=pros-and-cons#reviews)

Users note several **missing features** , including tracking options and guest list management, affecting overall functionality. [(5 mentions)](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=1953073&qs=pros-and-cons#reviews)

Users find Expo Pass has **limited features** , leaving them underutilizing the product for their event needs. [(4 mentions)](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=1953085&qs=pros-and-cons#reviews)

Users report **upload issues** with the Expo Pass, including challenges with logging in and feedback surveys. [(4 mentions)](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=2073194&qs=pros-and-cons#reviews)

Users report **registration issues** such as app login difficulties, session feedback challenges, and badge printing problems. [(3 mentions)](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=1545154&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Expo Pass

##### 1. Ease of Use

Users appreciate the **ease of use** of Expo Pass for seamless check-in and attendee management.
[
See 30 mentions
](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=1545663&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Francois F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francois F.")
FF

Francois F.

Enterprise (\> 1000 emp.)

5.0/5

"Recently use of Expo Pass at recent Mid-Year Sales Summit"

What do you like about Expo Pass?

We have been using Expo Pass for the last two years now. Easy to use product; appreciated the 1h call onsite to help us set up the equipment; everythi

 ![Ashley W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley W.")
AW

Ashley W.

Small-Business (50 or fewer emp.)

5.0/5

"ExpoPass Leveled Up Our Conferences with Seamless Check-In and On-Site Badges"

What do you like about Expo Pass?

ExpoPass has been just the right addition to level up our conferences. Participants are always impressed at how easy it is to check in, review their i

##### 2. Customer Support

Users find the **customer support team** of Expo Pass exceptionally friendly and responsive, enhancing their overall experience.
[
See 24 mentions
](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=1545529&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ashley W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley W.")
AW

Ashley W.

Small-Business (50 or fewer emp.)

5.0/5

"ExpoPass Leveled Up Our Conferences with Seamless Check-In and On-Site Badges"

What do you like about Expo Pass?

ExpoPass has been just the right addition to level up our conferences. Participants are always impressed at how easy it is to check in, review their i

 ![Justin O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin O.")
JO

Justin O.

Mid-Market (51-1000 emp.)

5.0/5

"The Best Overall Event Support that you will find!"

What do you like about Expo Pass?

Having onsite support is huge for our company and our events. Expo Pass always has exceptional support staff onsite at our event and we could not do i

##### 3. Easy Setup

Users highlight the **easy setup** of Expo Pass, making event management seamless and user-friendly for everyone.
[
See 20 mentions
](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=1545372&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Francois F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francois F.")
FF

Francois F.

Enterprise (\> 1000 emp.)

5.0/5

"Recently use of Expo Pass at recent Mid-Year Sales Summit"

What do you like about Expo Pass?

We have been using Expo Pass for the last two years now. Easy to use product; appreciated the 1h call onsite to help us set up the equipment; everythi

 ![Ashley W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley W.")
AW

Ashley W.

Small-Business (50 or fewer emp.)

5.0/5

"ExpoPass Leveled Up Our Conferences with Seamless Check-In and On-Site Badges"

What do you like about Expo Pass?

ExpoPass has been just the right addition to level up our conferences. Participants are always impressed at how easy it is to check in, review their i

##### 4. Event Management

Users praise the **efficient event management** of Expo Pass, noting exceptional support and smooth check-in processes.
[
See 13 mentions
](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=1545420&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Justin O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin O.")
JO

Justin O.

Mid-Market (51-1000 emp.)

5.0/5

"The Best Overall Event Support that you will find!"

What do you like about Expo Pass?

Having onsite support is huge for our company and our events. Expo Pass always has exceptional support staff onsite at our event and we could not do i

 ![Erin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erin K.")
EK

Erin K.

Enterprise (\> 1000 emp.)

4.5/5

"Effortless Event Management and Seamless Check-Ins with Expo Pass"

What do you like about Expo Pass?

I've loved using Expo Pass over the previous 3+ years to help us track attendance at our large-scale annual reunion events, print on-demand name badge

##### 5. Helpful

Users commend the **ease of use** and helpful support of ExpoPass, enhancing overall conference experiences.
[
See 13 mentions
](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=1545182&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ashley W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley W.")
AW

Ashley W.

Small-Business (50 or fewer emp.)

5.0/5

"ExpoPass Leveled Up Our Conferences with Seamless Check-In and On-Site Badges"

What do you like about Expo Pass?

ExpoPass has been just the right addition to level up our conferences. Participants are always impressed at how easy it is to check in, review their i

 ![Justin O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin O.")
JO

Justin O.

Mid-Market (51-1000 emp.)

5.0/5

"The Best Overall Event Support that you will find!"

What do you like about Expo Pass?

Having onsite support is huge for our company and our events. Expo Pass always has exceptional support staff onsite at our event and we could not do i

### 5 Cons or Disadvantages of Expo Pass

##### 1. Expensive

Users find Expo Pass to be **expensive** , considering high costs for services and limited usage for smaller events.
[
See 5 mentions
](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=2102186&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ashley W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley W.")
AW

Ashley W.

Small-Business (50 or fewer emp.)

5.0/5

"ExpoPass Leveled Up Our Conferences with Seamless Check-In and On-Site Badges"

What do you dislike about Expo Pass?

ExpoPass is a bit pricey, but it is worth every penny!

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy setup, professional attendee interface, and great-looking badges"

What do you dislike about Expo Pass?

The cost that comes with the badge printing service that is not paid to Expo Pass. Unfortunately, the venue can charge an exorbitant fees for a dedica

##### 2. Missing Features

Users note several **missing features** , including tracking options and guest list management, affecting overall functionality.
[
See 5 mentions
](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=1953073&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Roberta L. M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roberta L. M.")
RM

Roberta L. M.

Small-Business (50 or fewer emp.)

5.0/5

"Expo Pass Transformed Registration with Effortless Check-In and Real-Time Reporting"

What do you dislike about Expo Pass?

Overall, our experience was excellent, but one small improvement would be adding extra iPad power cords to the on-site equipment shipment. During one

 ![Greg N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg N.")
GN

Greg N.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Support and Effortless Event Management"

What do you dislike about Expo Pass?

Honestly, just a couple of back end tracking options like date of birth and the ability to have admins as attendees are my only very minor gripes. Ove

##### 3. Limited Features

Users find Expo Pass has **limited features** , leaving them underutilizing the product for their event needs.
[
See 4 mentions
](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=1953085&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Easy to Use and Quick Support"

What do you dislike about Expo Pass?

The cost is higher than we'd like to budget for our small event. We use very little of the overall capability of the product, and are tempted to keep

 ![Greg N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg N.")
GN

Greg N.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Support and Effortless Event Management"

What do you dislike about Expo Pass?

Honestly, just a couple of back end tracking options like date of birth and the ability to have admins as attendees are my only very minor gripes. Ove

##### 4. Upload Issues

Users report **upload issues** with the Expo Pass, including challenges with logging in and feedback surveys.
[
See 4 mentions
](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=2073194&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Smooth Check-In and Setup, But Mobile App Needs Improvement"

What do you dislike about Expo Pass?

• Some android users had difficulty downloading or logging into the Mobile App. • Some attendees experienced challenges when trying to complete sessi

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"ExpoPass Event Management -- Perfect for Convention Registration!"

What do you dislike about Expo Pass?

The bulk upload feature for populating the mobile app can be cumbersome when doing it daily to apply updates.

##### 5. Registration Issues

Users report **registration issues** such as app login difficulties, session feedback challenges, and badge printing problems.
[
See 3 mentions
](https://www.g2.com/products/expo-pass/reviews?filters%5Bsentiment_snippet%5D=1545154&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Smooth Check-In and Setup, But Mobile App Needs Improvement"

What do you dislike about Expo Pass?

• Some android users had difficulty downloading or logging into the Mobile App. • Some attendees experienced challenges when trying to complete sessi

 ![Blake F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Blake F.")
BF

Blake F.

Small-Business (50 or fewer emp.)

4.0/5

"The All-in-One Event Platform That Actually Delivers"

What do you dislike about Expo Pass?

The lead retrieval and badge printing setup can be a bit time-consuming and occasionally confusing. It takes extra effort to ensure everything is conf

 ![Anthony P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony P.")
AP

Anthony P.

Member Services Manager

Small-Business (50 or fewer emp.)

7/24/2025

"Expo Pass made our on-site badging and registration easier than ever"

5/5

What do you like best about Expo Pass?

This made our badging process ridiculously easy for us and our attendees. This really does work as simply as they claim it does. Everything arrived at our meeting venue and the equipment was labeled and color coded for easy setup. The actual badge printing process was very quick and additions/edits were easy to make as needed. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

The UI of the admin area could be improved. It seems like there are two admin pages but not all features are accessible depending on the page you are on. It can be annoying to find things at times. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

We used to preprint and sort all of our attendee badges. We'd have to manually print/reprint badges as needed for on-site registrations or to make edits. Expo Pass made all of these issues go completely go away. Attendees were able to quickly and easily get their own badges and make any edits on-demand. What is usually a hectic first morning at our conference turned into the easiest. Review collected by and hosted on G2.com.

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8/3/2026
Current UserValidated ReviewerSource: Organic

 ![Leanna F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leanna F.")
LF

Leanna F.

Marketing Specialist II

Mid-Market (51-1000 emp.)

7/6/2026

"Expo Pass is a game changer for events!!"

5/5

What do you like best about Expo Pass?

The system is so easy to use and it has made my job easier and it looks professional! The customer support team is also so wonderful to work with, it get reminder emails about our events coming up and they are quick to respond when I ask a question. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

My only issue that I've had while using Expo Pass is that uploading the attendee list into the system (because we use another website for attendees to register for our event) is very touchy. It usually takes me a few tries to get the list perfect for the system to take it and I would love to have a template to use for this. But it's not a make or break issue for me. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

We now get accurate attendee data for our events which is great for the post event recap meetings and our marketing data. It also is one less thing that I have to deal with for packing up and bringing to our event venue which is a huge relief. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Francois F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francois F.")
FF

Francois F.

Head of Global Events

Enterprise (\> 1000 emp.)

12/11/2024

"Recently use of Expo Pass at recent Mid-Year Sales Summit"

5/5

What do you like best about Expo Pass?

We have been using Expo Pass for the last two years now. Easy to use product; appreciated the 1h call onsite to help us set up the equipment; everything ran smoothly, we had no issues. Packing was quick, instructions were clearly explained. Our attendees were impresses by the fact they could print their badges onsite. No need to have hundreds plastic badges on large tables. We used 3 iPads and 2 printers and it looked really nice and professional. We spent time sourcing for vendors and found Expo Pass pricing very competitive and appreciated the clear communication with their sales team. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

I would say that badges after 2 days could get worn up or curved. A few attendees have asked us to re-print those badges. The shipping cases that are shipped onsite are quite heavy, especially if you have to place them on registration tables while setting up. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

Wanted to stop using hundreds of plastic badges and go green. It also looks very professional to have 2 printers and 3 iPads at our registration desk, it looks very modern. Branding of the badges was also very helpful. Review collected by and hosted on G2.com.

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6/24/2026
Current UserValidated ReviewerSource: Organic

 ![Chelsey H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chelsey H.")
CH

Chelsey H.

Senior Event Coordinator

Small-Business (50 or fewer emp.)

5/7/2026

"ExpoPass Makes Check-In Seamless with Instant Badge Printing"

5/5

What do you like best about Expo Pass?

I love ExpoPass!! I’ve used a few different platforms over the years (and sat through many, many demos), and I haven’t seen anything that compares. You can instantly print attendee badges (or have attendees print them themselves, though we’re very white glove with our process), make changes on the spot, and manage everything right from the iPad or your computer—and those updates are instant. I’ve had so many attendees comment on how impressed they are with the check-in process, and I’ve recommended ExpoPass to countless other event leads who come to our events. ExpoPass is a great product, backed by great people! Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

There’s honestly nothing I don’t love about ExpoPass! The only thing I’ve noticed recently (and it’s probably user error on my end. I just need to ask about it) is that the check-in screen seems a bit smaller than it used to be, which makes it a little harder to review the badge before printing. That said, it’s still nothing I’d really complain about. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

ExpoPass is reliable and they now do most, if not all, of their business in-house. We've had issues in the past with other companies with customs and equipment getting stuck, but since ExpoPass is in the US and does all of their own printing, this is never an issue! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad")
AT

Verified User in Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

6/10/2026

"Reliable, Easy Badge Printing That Streamlined Our Event Check-In"

5/5

What do you like best about Expo Pass?

I liked that the Expo Pass system functioned reliably and was easy to use. The equipment arrived ready for use and was picked up on time as promised. Our attendees liked that they were able to make corrections to their badges prior to printing and appreciated how the printing speed expedited their check-in/registration process. The setup call we had onsite was quick and efficient. Using the badge printing system saved us a lot of time close to the conference, as we were able to focus on the last-minute needs of our registrants instead of printing/re-printing, stuffing, and shipping badge holders ahead of time. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

We were a bit nervous about how the badge printing process would play out in action onsite but never experienced any major issues. The badge builder in the Expo Pass portal was a bit limited in terms of text sizing (we have many attendees whose company names vary greatly in length), so we would have liked to have had a bit more control in this regard, but for the most part this was unproblematic. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

Using the badge printing system saved us a lot of time close to the conference, as we were able to focus on the last-minute needs of our registrants instead of printing/re-printing, stuffing, and shipping badge holders ahead of time. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Raul P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raul P.")
RP

Raul P.

Customer Service Representative

Small-Business (50 or fewer emp.)

4/13/2026

"Easy to Learn, Smooth and Responsive Expo Pass Experience"

5/5

What do you like best about Expo Pass?

Using Expo Pass was easy to learn. Having a one-on-one meeting before using the iPads was so helpful. Seeing the cases as it was daunting, but after meeting with our contact, it turned out to be a breeze. No issues with the App when I had to use it on my phone. It was smooth and responsive. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

One con I can mention is the need to make a quick fix or add a new entry to the online database. If there were an online portal that could easily sync the two, it would be a huge time- and stress-saver. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

We have used Expo Pass to assist with our conferences over the span of 5 years. Each time we use it, it gets easier to understand, smoother to import our roster and create our Badges, and more integration. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

7/1/2026

"Reliable Self Check-In That Delivers a Great Attendee Experience"

5/5

What do you like best about Expo Pass?

Expo Pass has made our onsite registration process much more efficient. The self check-in kiosks are intuitive, easy for attendees to use, and significantly reduce wait times during busy registration periods. Their team is responsive, knowledgeable, and easy to work with both before and during our events. The platform has been reliable across multiple conferences, giving our staff confidence that registration will run smoothly. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

There isn't much to dislike. Like any event technology, there can be a learning curve when implementing new features, but their support team has always been available to answer questions. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

Expo Pass helps us reduce registration lines, improve the attendee arrival experience, minimize manual check-in errors, and operate more efficiently with fewer staff dedicated to onsite registration. It allows our team to focus on customer service instead of administrative tasks. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Mary E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary E.")
ME

Mary E.

Senior Office Administrator

Small-Business (50 or fewer emp.)

5/27/2026

"Amazing Customer Service That Streamlined Our Event Check-In"

5/5

What do you like best about Expo Pass?

This is my second year to use Expo Pass. Their customer service is amazing. They walked me through the whole process and are very responsive when I have questions. Using their system has sped up and refined the delegate check-in process for our annual event. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

Only the cost, but it's really worth the time (both paid and involved) compared to creating our badges in-house (for people who may not come). With Expo Pass we only get charged per badge print, so we're not paying for no-shows. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

It has sped up our delegate check-in process, which always created a bottleneck at our event. It keeps both our delegates and volunteers happy! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Heidi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heidi K.")
HK

Heidi K.

Staff Accountant

Small-Business (50 or fewer emp.)

5/12/2026

"Expo Pass: User-Friendly, Flexible Tools That Streamline Check-In"

5/5

What do you like best about Expo Pass?

Expo Pass is a great option for those with a smaller event. We are able to pick and choose which solutions we want to utilize to fit our needs and budget. Expo Pass is very user friendly and has improved our check-in process in the best ways. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

I would love to see a more robust app that we can tailor specifically to our event. Including gamification and other options unique to our conference. A fully integrated app would improve the user experience overall. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

Check-in times are reduced greatly. We avoid the bottlenecks we used to experience. Attendees can spot errors before the badge is printed, reducing the times a badge is reprinted. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

LM

Lucas M.

Event Operations Manager

Mid-Market (51-1000 emp.)

7/30/2026

"Made event check-in and attendee management much more organized"

4.5/5

What do you like best about Expo Pass?

What I like most is how smoothly it handles attendee registration and event check-in. During our events, we can quickly verify registrations, print badges, and monitor attendance without slowing down the check-in line. It has made the first impression for attendees much more professional. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

The platform covers the essentials well, but I'd like more flexibility when customizing registration forms and attendee reports. Some administrative settings also take a little time to locate when configuring a new event. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

We previously managed registrations using separate tools, which often resulted in duplicate records and manual updates. On event day, check-in required additional verification and slowed down the registration process. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

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