Expo Pass Reviews & Product Details

I love ExpoPass!! I’ve used a few different platforms over the years (and sat through many, many demos), and I haven’t seen anything that compares. You can instantly print attendee badges (or have attendees print them themselves, though we’re very white glove with our process), make changes on the spot, and manage everything right from the iPad or your computer—and those updates are instant. I’ve had so many attendees comment on how impressed they are with the check-in process, and I’ve recommended ExpoPass to countless other event leads who come to our events. ExpoPass is a great product, backed by great people! Review collected by and hosted on G2.com.

There’s honestly nothing I don’t love about ExpoPass! The only thing I’ve noticed recently (and it’s probably user error on my end. I just need to ask about it) is that the check-in screen seems a bit smaller than it used to be, which makes it a little harder to review the badge before printing. That said, it’s still nothing I’d really complain about. Review collected by and hosted on G2.com.

The staff are very helpful, and everything is handled smoothly and easily from the initial call to purchasing the product, all the way through the weeks leading up to your event. I also appreciate the checklists they send, which help keep you on track. Review collected by and hosted on G2.com.

I wish the app offered more features and felt a bit more advanced overall. Review collected by and hosted on G2.com.

The Expo Pass platform is easy to use and they have excellent customer service. Their team even helped me on a Saturday afternoon with personalized service. Review collected by and hosted on G2.com.

I don't think there are any downsides to using Expo Pass. Review collected by and hosted on G2.com.

I liked that the Expo Pass system functioned reliably and was easy to use. The equipment arrived ready for use and was picked up on time as promised. Our attendees liked that they were able to make corrections to their badges prior to printing and appreciated how the printing speed expedited their check-in/registration process. The setup call we had onsite was quick and efficient. Using the badge printing system saved us a lot of time close to the conference, as we were able to focus on the last-minute needs of our registrants instead of printing/re-printing, stuffing, and shipping badge holders ahead of time. Review collected by and hosted on G2.com.

We were a bit nervous about how the badge printing process would play out in action onsite but never experienced any major issues. The badge builder in the Expo Pass portal was a bit limited in terms of text sizing (we have many attendees whose company names vary greatly in length), so we would have liked to have had a bit more control in this regard, but for the most part this was unproblematic. Review collected by and hosted on G2.com.

The thing I like about Expo Pass is that it makes managing events easy. It is user friendly which saves time and makes the whole event thing less stressful Review collected by and hosted on G2.com.

I think that some process can be a bit straight forward and having more customisation options will make the software more useful Review collected by and hosted on G2.com.

Using Expo Pass was easy to learn. Having a one-on-one meeting before using the iPads was so helpful. Seeing the cases as it was daunting, but after meeting with our contact, it turned out to be a breeze. No issues with the App when I had to use it on my phone. It was smooth and responsive. Review collected by and hosted on G2.com.

One con I can mention is the need to make a quick fix or add a new entry to the online database. If there were an online portal that could easily sync the two, it would be a huge time- and stress-saver. Review collected by and hosted on G2.com.

Expo Pass has made our onsite registration process much more efficient. The self check-in kiosks are intuitive, easy for attendees to use, and significantly reduce wait times during busy registration periods. Their team is responsive, knowledgeable, and easy to work with both before and during our events. The platform has been reliable across multiple conferences, giving our staff confidence that registration will run smoothly. Review collected by and hosted on G2.com.

There isn't much to dislike. Like any event technology, there can be a learning curve when implementing new features, but their support team has always been available to answer questions. Review collected by and hosted on G2.com.

This is my second year to use Expo Pass. Their customer service is amazing. They walked me through the whole process and are very responsive when I have questions. Using their system has sped up and refined the delegate check-in process for our annual event. Review collected by and hosted on G2.com.

Only the cost, but it's really worth the time (both paid and involved) compared to creating our badges in-house (for people who may not come). With Expo Pass we only get charged per badge print, so we're not paying for no-shows. Review collected by and hosted on G2.com.

It is user friendly and promotes professionalism for our events! Review collected by and hosted on G2.com.

The push app notifications have given us trouble. Review collected by and hosted on G2.com.

Expo Pass is a great option for those with a smaller event. We are able to pick and choose which solutions we want to utilize to fit our needs and budget. Expo Pass is very user friendly and has improved our check-in process in the best ways. Review collected by and hosted on G2.com.

I would love to see a more robust app that we can tailor specifically to our event. Including gamification and other options unique to our conference. A fully integrated app would improve the user experience overall. Review collected by and hosted on G2.com.