# Kinetic Reviews **Vendor:** Epicor **Category:** [Mixed Mode ERP Software](https://www.g2.com/categories/mixed-mode-erp) **Average Rating:** 3.9/5.0 **Total Reviews:** 737 ## About Kinetic Epicor Kinetic is a cloud-first enterprise resource planning (ERP) system specifically designed for manufacturing organizations. This comprehensive solution integrates essential business functions such as finance, supply chain management, production planning, quality control, service, and analytics into a unified platform. By consolidating these core operations, Kinetic enables teams to effectively manage data and processes across various departments, enhancing overall operational efficiency. Targeted primarily at discrete, make-to-order, engineer-to-order, and mixed-mode manufacturers, Kinetic addresses the unique challenges faced by these industries. It is particularly beneficial for organizations that require seamless coordination of operations from the initial stages of estimating and purchasing through to production, shipment, and financial reporting. The platform is equipped with manufacturing and planning tools that facilitate production management, scheduling, materials requirements, and shop floor coordination, ensuring that all aspects of the manufacturing process are streamlined and transparent. Kinetic’s capabilities extend to supply chain, inventory, and warehouse management, which support purchasing, supplier collaboration, and order fulfillment. Additionally, the financial management and analytics features allow users to track costs, margins, and operational performance in a single environment, providing valuable insights into business results. The inclusion of workflow automation, embedded AI capabilities, and extensibility tools further enhances the user experience by reducing manual tasks and supporting role-based processes, making it easier for teams to focus on strategic initiatives. The Kinetic platform is designed for a diverse range of users, including operations leaders, plant managers, supply chain teams, production planners, finance teams, IT stakeholders, and other business users who require shared visibility into manufacturing and commercial processes. Common use cases encompass production scheduling, inventory and materials management, quality tracking, product configuration, project-based manufacturing, and multi-site coordination. Organizations looking for an ERP solution that supports global operations or offers browser-based access often consider Kinetic as a viable option. Epicor Kinetic is utilized across various sectors, including industrial machinery, fabricated metals, electronics and high-tech, automotive, aerospace and defense, medical devices, and plastics. With its AI-driven capabilities, Kinetic not only supports day-to-day ERP activities but also assists in decision-making and workflow management, positioning manufacturers for future-ready business and digital transformation. This singular ERP solution is designed to adapt to the evolving needs of manufacturers, ensuring they remain competitive in a rapidly changing landscape. ## Kinetic Pros & Cons **What users like:** - Users value the **ease of use** of Kinetic, appreciating its modern design and convenient access to information. (47 reviews) - Users value the **customization and flexibility** of Kinetic, allowing tailored solutions that fit their business processes perfectly. (28 reviews) - Users value the **customizability** of Kinetic, allowing tailored modifications to fit diverse business processes effectively. (27 reviews) - Users appreciate the **customization flexibility** of Kinetic, allowing tailored modifications to suit business processes seamlessly. (27 reviews) - Users appreciate the **user-friendly features** of Kinetic, especially the easy access and adaptability to their needs. (27 reviews) - Users value the **customization options** in Kinetic, enhancing personalization and overall user experience significantly. (26 reviews) - Functionality (24 reviews) - User Interface (22 reviews) - Intuitive (21 reviews) - Flexibility (20 reviews) **What users dislike:** - Users find the **learning curve steep** with Kinetic, citing challenges in navigation and complex reporting setups. (26 reviews) - Users find Kinetic to be **not user-friendly** due to its clunky navigation and time-consuming dashboard conversions. (21 reviews) - Users find the **learning difficulty** of Kinetic challenging due to complex reporting tools and insufficient out-of-the-box solutions. (19 reviews) - Users find **missing features** crucial for specific countries, limiting the effectiveness of Epicor Kinetic in those regions. (19 reviews) - Users find the **navigation difficult** , citing clunky interfaces and inefficient dashboard layouts as major drawbacks. (19 reviews) - Users report **slow performance** with Kinetic, often attributing it to internal server issues and complicated configurations. (17 reviews) - Not Intuitive (15 reviews) - Limited Customization (14 reviews) - Software Bugs (14 reviews) - Bug Issues (13 reviews) ## Kinetic Reviews ### 1. Kinetic: the change we needed - the future we expected! **Rating:** 4.5/5.0 stars **Reviewed by:** Connie C. | Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Kinetic?** Intuitive User Interface and efficiency in navigating the software makes for smooth workflow. The built in Help features are used by almost all our users which increases user knowledge and efficiency. The ability to export data quickly allows for deeper analysis when needed. **What do you dislike about Kinetic?** I dislike having to wait for all records to load on landing pages or having to manually load all records. It was hard to know what module was the right fit for us when determining our initial implementation SOW. **What problems is Kinetic solving and how is that benefiting you?** Kinetic has helped us to minimize the number of "silos" where software and data was stored and utilized. It also allowed us to have multiple companies under the same software and consolidate data. ### 2. Highly Customizable and Efficient, But Adoption Challenges Remain **Rating:** 4.5/5.0 stars **Reviewed by:** Tracey P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Kinetic?** I like Kinetic for its ability to make jobs and parts move through the system faster and eliminate manual work. I really appreciate the ability to add additional features and customize as you grow, which is beneficial as our company evolves. Initially, we didn't need certain features, but as we expanded, we've been able to add components like forecasting, MRP, PO suggestions, and inventory management, which fit our company better. **What do you dislike about Kinetic?** It's hard to answer this question. The company is not using Kinetic the way I think it should be used. We are still having our process engineers create BOM and BOO. Also, our engineers do not use Kinetic. Our drawings are outside of the system, and we have not implemented the full use of MRP. Inventory management, MRP, RFQ, and MOM could benefit from improvement or proper implementation. According to my colleagues, the buy-in from the team was the hardest part of the setup, and we are still struggling with this part. **What problems is Kinetic solving and how is that benefiting you?** Kinetic makes jobs and parts move through the system faster and removes manual work. ### 3. Kinetic: Efficient System with Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** lisa c. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Kinetic?** I really like how Kinetic is a great improvement from our old system for operating our manufacturing business. It provides visibility for planning and purchasing, as well as capacity and load for the shop. The interface is easy to train new employees on, which is very helpful. I also enjoy the streamlined part visibility and demand it offers. The time phase feature shows all the demand and need to cover customer orders, maintain minimums, and have safety stock. **What do you dislike about Kinetic?** We are having difficulty with doing both make to stock and make direct in the system, as well as issues with purchase order suggestions on products with expiration dates when we will use it up before the expiration date. It's hard for the employees to adapt to since we went from paper to computer interface. **What problems is Kinetic solving and how is that benefiting you?** Kinetic improves visibility for planning and purchasing, capacity, and load management. It streamlines part visibility and demand, helping cover customer orders and maintain safety stock. The interface is easy to train new employees on, making it a valuable tool for our manufacturing business. ### 4. Lightning-Fast Webview and Powerful Landing Page Search **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Kinetic?** The landing pages make is super easy to search for things based on way more criteria than was available in classic without creating a BAQ search. It is 1000 times faster in the webview than classic ever was. **What do you dislike about Kinetic?** I have noticed that on some screens the number of clicks to get a task done has actually increased. My users will surely complain about this. **What problems is Kinetic solving and how is that benefiting you?** Once you get the hang of Application Studio, it is easier to create good looking customizations. I for one appreciate this aspect since we have heavily customized screens and the classic version of these screens looks like someone just dropped some text boxes wherever they could fit. Oftentimes the person wouldn't set up the UD field correctly so the label ends up being epiLabel1. So we would just need to explain to the users that this box is for the end date or whatever the field is supposed to be. ### 5. Excellent UI/UX, Strong API Integrations, and Reliable Cloud Performance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Kinetic?** Kinetic has an excellent UI/UX overall, very similar to a webpage or MS product. The amount of integrations that are covered via API's, etc. are more than adequate and Epicor continues to work with other providers to incorporate them into their portfolio. The focus of late has been the integration of AI into their products. While we are subscribed to Prism for AI, we have not had the chance to utilize this just as of yet. Support/onboarding can be somewhat questionable at times, and you have to take initiative at times to fight for what your organization needs. Pricing I would say is on-par with most other products for what you get. With regards to performance, since moving to the Cloud interface we have been up 99% of the time with really only one issue. **What do you dislike about Kinetic?** At times, I have become frustrated with slow support and also the lack of investment from our CAM and a perceived disconnect between sales, licensing, and support. **What problems is Kinetic solving and how is that benefiting you?** Kinetic does a great job of helping us balance supply/demand requirements, inventory, and communications between sales and operations. The system is intuitive and easy to learn in my opinion. We upgraded from a recent Epicor product and have been Epicor customers for over 10 years so some of the same benefits in a fresh updated package are welcomed. ### 6. Streamlines Purchasing but Setup Was Challenging **Rating:** 4.0/5.0 stars **Reviewed by:** Shannon A. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Kinetic?** I like how Kinetic makes purchasing much easier for day-to-day usage. I also appreciate the ease of use for daily activities. I value the purchasing module, as it aligns with my function. It's great for report viewing, PO issuing, and the ease of lookup when searching for pest information. **What do you dislike about Kinetic?** Things that I find that could be more useful would be there seems to be error messages on orders being updated by somebody else when there has been no update done on a PO is one of the things I think could be updated. The initial setup was a little bit complicated. That was due to our management not taking Epicor support help in the process. **What problems is Kinetic solving and how is that benefiting you?** I use Kinetic for machine building, making purchasing easier and simplifying day-to-day tasks. Its purchasing module helps with report viewing, PO issuing, and information lookup. ### 7. Customizable ERP with Powerful Features but Room for UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Krunal T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Kinetic?** I like Kinetic because it greatly assists in the production process and offers seamless data processing. The configurator and the ability to customize things using the Application Studio, BPM, and BAQ is something I really appreciate. We can make small dashboard changes ourselves without needing to raise a ticket, which is very convenient. Kinetic's all-in-one functionality and the improvement in the manufacturing process are also significant benefits that made us switch from Acumatica. **What do you dislike about Kinetic?** It needs to give shipping estimates in quote and better interface. I want a user interface that searches parts without clicking many times. Also, the initial setup wasn't that easy. **What problems is Kinetic solving and how is that benefiting you?** I use Kinetic for production processes and seamless data processing. It allows for customization without needing support tickets, which speeds up changes. It's better for manufacturing and integrates all functionalities in one. ### 8. Flexible ERP with Customization, Cloud Migration Challenges **Rating:** 3.5/5.0 stars **Reviewed by:** Daniel N. | ERP Product Configurator Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Kinetic?** I really find the BOM system in Kinetic to be very good. I appreciate the system's flexibility, especially important for us as a manufacturer with various ways to produce goods. Additionally, I like the ability to customize the UI and set business rules through BPMs, which adds to its effectiveness and utility. **What do you dislike about Kinetic?** Kinetic has undergone some major changes over the recent years, like retiring the Classic UI and planning to retire On Premise by 2028 to be cloud-only. This presents migration challenges for existing customers. I wish they would reverse the decision to go cloud-only since some of us prefer to be on premise. Also, the initial setup requires a lot of training. Recommend working with skilled consultants or the Epicor technical team. **What problems is Kinetic solving and how is that benefiting you?** Kinetic provides a full ERP suite including quoting, ordering, BOM, inventory, and invoicing. Its BOM system is very good with lots of UI customization and business rule settings, crucial for our diverse manufacturing needs. ### 9. Customizable but Prone to Glitches **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah I. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Kinetic?** I like that Kinetic is fully customizable. I also appreciate the opportunity to create dashboards and perform mass audits. As a custom manufacturer with hundreds of jobs and parts that differ daily, the optionality to match custom requests with custom responses is valuable to me. **What do you dislike about Kinetic?** Kinetic glitches a lot and is not equipped with the basics without an upgrade. Many options regarding resources are required and unable to change. There is no way to relate subassemblies on a job, only resources. The initial setup was difficult due to it being the first master system. **What problems is Kinetic solving and how is that benefiting you?** I use Kinetic for master scheduling and planning. It solves level loading and shop floor planning issues, and it lets us match custom job requests with custom responses, which is crucial for us as a custom manufacturer. ### 10. Comprehensive Solution with continuous Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan M. | Technology Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Kinetic?** I like that Kinetic is an all-in-one system that helps me with planning, jobs, shipping, and invoicing in my daily Quote to Cash process. I value the MRP and application studio features the most, as they contribute significantly to my workflow. Despite a tedious upgrade process from version 10.1 to 2024, with extensive customizations, I am happy with the results. **What do you dislike about Kinetic?** I don't like how in version 2024.1 there's no easy way to disassemble and return a product and its components back to raw stock. The migration process was involved, and our upgrade to 2024 from 10.1 was tedious due to extensive customizations. Trying to make everything fit in the normal box took lots of work. **What problems is Kinetic solving and how is that benefiting you?** I use Kinetic for planning, jobs, shipping, and invoicing. It works well as an all-in-one system. ## Kinetic Discussions - [How much does Epicor ERP cost?](https://www.g2.com/discussions/how-much-does-epicor-erp-cost) - [What are the main features of ERP?](https://www.g2.com/discussions/kinetic-what-are-the-main-features-of-erp) - [What is Epicor software used for?](https://www.g2.com/discussions/what-is-epicor-software-used-for) - [What is Epicor ERP system?](https://www.g2.com/discussions/what-is-epicor-erp-system) - [View Kinetic pricing details and edition comparison](https://www.g2.com/products/epicor-kinetic/reviews/kinetic-review-2122252?section=pricing&secure%5Bexpires_at%5D=2026-05-30+14%3A46%3A45+-0500&secure%5Bsession_id%5D=cb75d25e-ce64-487a-b341-e9f3fd51d4c0&secure%5Btoken%5D=966ac1de84c3cfa32037843a8b8f3619a3db738ce7861c41aac44d790d63c21b&format=llm_user) ## Kinetic Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Ancora](https://www.g2.com/products/ancora/reviews) - [Avalara](https://www.g2.com/products/avalara/reviews) - [BarTender](https://www.g2.com/products/bartender/reviews) - [ebridge - CORE](https://www.g2.com/products/ebridge-core/reviews) - [Endowance](https://www.g2.com/products/endowance/reviews) - [Grow.com](https://www.g2.com/products/grow-com/reviews) - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) - [Phocas Software](https://www.g2.com/products/phocas-software/reviews) - [Serrala](https://www.g2.com/products/serrala/reviews) - [SourceDay Platform](https://www.g2.com/products/sourceday-platform/reviews) - [Sovos](https://www.g2.com/products/sovos/reviews) - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews) ## Kinetic Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **General Ledger** - Journal Entries - Tags / Dimensions - Audit Trail **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Metadata** - Repository - Taxonomy - Types **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Collections Automation - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Methods **Production Control - Manufacturing Execution System (MES)** - Scheduling - Dispatching - Execution **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations - Shelf Life - Traceability - Hazardous Materials **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Data Management** - Version Control - Alignment - Workflows - Lifecycle **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Back Office** - Allocation - Asset Register - Lean Management - Maintenance - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Warranty Management **Generative AI** - AI Text Summarization **Production Monitoring - Manufacturing Execution System (MES)** - Materials Movement - Quality Control - Operations Traceability **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Field Service Booking - Field Service Dispatch - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Storefront Design Tools - Territory & Quota Management - Tickets - Visual Configuration **Generative AI** - AI Text Summarization - AI Image-to-Text **Data Collection and Analysis - Manufacturing Execution System (MES)** - Performance Analysis - Machine and equipment - Document Control - Collect Manufacturing Data **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Pricing & Discounts **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs **Integration - Manufacturing Execution System (MES)** - Machine and equipment - Manufacturing Software - Internet of Things (IoT) **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense **Manufacturing** - MRP - Formulas & Recipes - MPS - Shop Floor - WIP - Work Orders - Co-Products & By-Products - Batch Management **Discrete Manufacturing** - MRP - MPS - Shop Floor - WIP - Work Orders - BOM **Manufacturing** - WIP - Work Orders - MRP - BOM - MPS - Shop Floor **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options **Artificial Intelligence - Manufacturing Execution System (MES)** - Predictive Analytics - Real-time Monitoring - Adaptive Planning **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards **Quality Management** - Inspections - Rework - Waste - Defects - Recalls - Compliance - Customer Requirements **Process Manufacturing ** - Formulas & Recipes - Co-Products & By-Products - Batch Management **Quality Management** - Inspections - Rework - Waste - Defects **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability **Agentic AI - Manufacturing Execution System** - Cross-system Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation **Distribution** - Picking & Packing - Custom Packing - Labelling - Shipping - Tracking **ETO Manufacturing** - Engineering - Product Configuration - Concurrent Engineering **Distribution** - Picking & Packing - Shipping - Tracking **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications **HR** - Payroll - Workforce Management - Time & Attendance **Quality Management** - Inspections - Rework - Waste - Defects **HR** - Payroll - Workforce Management - Time & Attendance **Reporting & Analytics** - Custom Reporting - Dashboards - Integration **Service** - Maintenance **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Generative AI ** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Distribution** - Picking & Packing - Shipping - Tracking **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Agentic AI - Process ERP** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - ERP Systems** - Decision Making **Agentic AI - Discrete ERP** - Cross-system Integration - Natural Language Interaction - Decision Making **HR** - Payroll - Workforce Management - Time & Attendance **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Generative AI** - AI Text Generation - AI Text Summarization **Payroll** - Direct Deposit - Tax Calculation - Reporting and Dashboards **Agentic AI - Mixed Mode ERP** - Adaptive Learning - Proactive Assistance - Decision Making **AI** - Data Extraction - Invoice Processing - Expense Management - Fraud Detection - Tax Compliance - Support Chatbots - Bank Reconciliations - Report Generation - Customizable Alerts - Predictive Analytics **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Offline - Expense Tracking - Invoice Management **Agentic AI - Accounting** - Autonomous Task Execution ## Top Kinetic Alternatives - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - 4.2/5.0 (860 reviews) - [Syspro](https://www.g2.com/products/syspro/reviews) - 4.1/5.0 (245 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - 4.1/5.0 (4,629 reviews)