EngageRocket Reviews & Product Details

EngageRocket provides a seamless and insightful way to understand how our employees feel. The platform’s interface is clean and easy to navigate, making it simple for both HR and managers to interpret survey data and take action. The customizable survey templates and comparisons are useful to identify improvement areas quickly. The support and responsiveness of customer success team is also highly appreciated. Review collected by and hosted on G2.com.

While the platform is strong overall, we see a few areas for improvement. Under the comparison segment, having a cycle-to-cycle comparison would make it easier to visualize trends and identify ups and downs over time. A standardized naming for drivers across survey cycles and entities would also help ensure consistency and clarity in tracking. We’d love to see an anonymous 1-on-1 chat feature that allows HR to directly connect with employees for open-ended feedback, as this is currently limited to direct managers. Lastly, having built-in strategy suggestions or next-step recommendations based on data insights would further empower HR to take timely and targeted action. Review collected by and hosted on G2.com.

Our HR and Management Team had a highly positive experience using EngageRocket to enhance employee engagement across the organization. From an administrative perspective, the platform has proven to be efficient and intuitive, making it easy to deploy surveys, monitor participation, and extract meaningful insights. The data provided is both timely and actionable, supporting informed decisions that contribute to a stronger workplace culture. We’ve also appreciated the responsiveness and professionalism of the support team. We confidently recommend EngageRocket to HR teams seeking a reliable and impactful engagement solution. Review collected by and hosted on G2.com.

Nothing at all to dislike about EngageRocket. Review collected by and hosted on G2.com.

Highly customisable to meet our needs to gauge employees' sentiments Review collected by and hosted on G2.com.

nothing at the moment, all is good for now Review collected by and hosted on G2.com.

Most of the key functions required for automated Surveys and 360s are in place. The support is good. Review collected by and hosted on G2.com.

Some slight enhancements and added flexibility to the reporting functions would be great. Review collected by and hosted on G2.com.

ER's user-friendly platform and the exemplary quality of service rendered by the account servicing manager. Review collected by and hosted on G2.com.

Sometimes we need to wait a bit for the back-end engineers to configure tweaks but that does not happen often and the processing time is always very reasonable. Review collected by and hosted on G2.com.

Setting up employee surveys were never easier - having a questions bank to help you navigate on the attritbutes that is meaningful to the company without having to search high and low for suitably phrased questions. Analytics and the assessment of individual profiles are helpful to not just the employees but also the employer to understand better at an org-wide or individual level.

Support team is always prompt, polite and ever enthusiastic - even under tight timelines and odd questions. We really appreciate their help! Review collected by and hosted on G2.com.

Not a dislike, definitely. But more flexibility in the communications that are to be sent out to employees - templates are helpful but allowing adjustments, where required, can make it better. Also, the ability to preview the communications prior will be very useful to the checking process prior release. Review collected by and hosted on G2.com.

They listen and they understand our People needs. They help us capture the data needed to make better People initiatives. Review collected by and hosted on G2.com.

Honestly, nothing that I can think of for now. Review collected by and hosted on G2.com.

The platform provides a user-friendly dashboard that allows me to view overall engagement scores, performance indicators on factors that drive or influence engagement, including employee Net Promotor Score (eNPS). Apart from displaying data and information gathered from internal company surveys, EngageRocket conducts regular webinars to share data insights across various industries, offering good reference benchmark for me to gauge how my company has performed in relative terms. In addition, EngageRocket has a good team that provided timely support to my queries and requests. Review collected by and hosted on G2.com.

As my company comprises employees from different countires, it would be great if EngageRocket can provide a international language translator function to provide that personal touch and clarity for employees who may not be fully conversant with English. Review collected by and hosted on G2.com.

Its Simplicity and the response of the support team! Review collected by and hosted on G2.com.

Improvements could be made on the report modes to be extracted form the survey engine Review collected by and hosted on G2.com.

Platform is user friendly and for GROW, the leadership statements could be customised in addition the library of questions which are useful. Also, the platform for the various modules provides data and analysis and recommended actions to enable actions to be taken Review collected by and hosted on G2.com.

In addition to onboarding, while it is easy to set up e.g. 360 surveys, it would be possible to provide an option for customers who would like some support to create the surveys in view of time and resources. Also, to enable language translation for the common language e.g. mandarin Review collected by and hosted on G2.com.