EngageRocket Reviews & Product Details

Ease of use for the end-user.

Responsiveness and depth of knowledge and experience base of the tech support team.

Unstinting sharing from everyone I have encountered from EngageRocket. Review collected by and hosted on G2.com.

Understandably, some lead time required to get used to the system. Where possible, would be nice to have the backend setup work be even more intuitive and simplified.

No major dislikes, just that system naturally has some limitations/restrictions for the moment that may not be able to cater to our wish list and nice to haves. Review collected by and hosted on G2.com.

Quite good as they take in feedback and change things for the better. I also like how they provide useful tips/advises to improve engagement Review collected by and hosted on G2.com.

The waiting time to get things changed. E.g. I would really appreciate the onboarding survey in PDF Review collected by and hosted on G2.com.

The survey process is guided and templated, complete with the necessary communications to stakeholders and end-users. This makes it very easy for the company to administer the whole process. Review collected by and hosted on G2.com.

I would prefer if EngageRocket has other service offering such as Performance Appraisal. Review collected by and hosted on G2.com.

It's a user friendly platform to create and analyse pulse and onboarding surveys. As a self service user, its not difficult to navigate the creation & uploading. The analytics page also provides sufficient and comprehensive insights to each survey which allows us to see results easily. Moreover the customer success team's assistance is very prompt & helpful in helping to navigate and troubleshoot errors. Review collected by and hosted on G2.com.

Not much to dislike about the platform. (Qualify that we have yet to try this feature) - perhaps a downloadable powerpoint version of the survey results can be generated with a click of a button or even a feature that can allow for comparisons over a period of time would be very helpful. Review collected by and hosted on G2.com.

What i liked best was the systematic flow of setting up the feedback for peer review. Review collected by and hosted on G2.com.

Sometimes, we are not able to find the button or navigation. However, in the midst of using the platform it was upgraded and the navigation was much better, Review collected by and hosted on G2.com.

Engagerocket provides very clear delineation of the building blocks for employee enegagement. This assists managers in understanding both what they are doing well and what they can improve.

More importantly, Engagerocket provides tips with ideas on initiatives to improve areas that score poorly. Review collected by and hosted on G2.com.

Comparisons between surveys are difficultwhen individual staff numbers vary from survey to survey. Review collected by and hosted on G2.com.

The EngageRocket team is helpful and responsive. The dashboard is easy to use and reports are easy to pull. Review collected by and hosted on G2.com.

Specific reports can be linked together for easier reference and access. Review collected by and hosted on G2.com.

Extremely pro-active and well-versed support team. Review collected by and hosted on G2.com.

Survey questions could be even more customisable! Review collected by and hosted on G2.com.

The survey platform is intuitive and provides very useful insights. ER platform also has benchmark for reference point. Review collected by and hosted on G2.com.

It would be good if ER platform allows the export format to similar to the dashboard view. Review collected by and hosted on G2.com.

Real time results & ease in creating reports. Review collected by and hosted on G2.com.

Perhaps more mobile enabled features for report creation. Review collected by and hosted on G2.com.