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EngageRocket

By EngageRocket

4.5 out of 5 stars

How would you rate your experience with EngageRocket?

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EngageRocket Reviews & Product Details

Profile Status

This profile is currently managed by EngageRocket but has limited features.

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

EngageRocket Media

EngageRocket Demo - EngageRocket
Capture the employee journey from day one to separation
EngageRocket Demo - EngageRocket 360 Review
360 feedback & peer evaluations: Identify learning priorities effortlessly
EngageRocket Demo - Segmentation & heatmap analysis
The ability to slice and dice the analysis from EngageRocket is one of the most useful ways to understand where areas of your organisation differ from one another.
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EngageRocket Reviews (38)

Reviews

EngageRocket Reviews (38)

4.5
38 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Consumer Electronics
AC
Mid-Market (51-1000 emp.)
"Launched Covid and Engagement Surveys in partnership with EngageRocket"
What do you like best about EngageRocket?

Ease of use for the end-user.

Responsiveness and depth of knowledge and experience base of the tech support team.

Unstinting sharing from everyone I have encountered from EngageRocket. Review collected by and hosted on G2.com.

What do you dislike about EngageRocket?

Understandably, some lead time required to get used to the system. Where possible, would be nice to have the backend setup work be even more intuitive and simplified.

No major dislikes, just that system naturally has some limitations/restrictions for the moment that may not be able to cater to our wish list and nice to haves. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Qi Shan's Review"
What do you like best about EngageRocket?

Quite good as they take in feedback and change things for the better. I also like how they provide useful tips/advises to improve engagement Review collected by and hosted on G2.com.

What do you dislike about EngageRocket?

The waiting time to get things changed. E.g. I would really appreciate the onboarding survey in PDF Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Positive experience in the NEXT survey program conducted by EngageRocket"
What do you like best about EngageRocket?

The survey process is guided and templated, complete with the necessary communications to stakeholders and end-users. This makes it very easy for the company to administer the whole process. Review collected by and hosted on G2.com.

What do you dislike about EngageRocket?

I would prefer if EngageRocket has other service offering such as Performance Appraisal. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Mid-Market (51-1000 emp.)
"Easy to use platform"
What do you like best about EngageRocket?

It's a user friendly platform to create and analyse pulse and onboarding surveys. As a self service user, its not difficult to navigate the creation & uploading. The analytics page also provides sufficient and comprehensive insights to each survey which allows us to see results easily. Moreover the customer success team's assistance is very prompt & helpful in helping to navigate and troubleshoot errors. Review collected by and hosted on G2.com.

What do you dislike about EngageRocket?

Not much to dislike about the platform. (Qualify that we have yet to try this feature) - perhaps a downloadable powerpoint version of the survey results can be generated with a click of a button or even a feature that can allow for comparisons over a period of time would be very helpful. Review collected by and hosted on G2.com.

SN
Senior Executive,
Mid-Market (51-1000 emp.)
"User friendly and easy to use"
What do you like best about EngageRocket?

What i liked best was the systematic flow of setting up the feedback for peer review. Review collected by and hosted on G2.com.

What do you dislike about EngageRocket?

Sometimes, we are not able to find the button or navigation. However, in the midst of using the platform it was upgraded and the navigation was much better, Review collected by and hosted on G2.com.

AP
C
Mid-Market (51-1000 emp.)
"A powerful tool to assist better engagement"
What do you like best about EngageRocket?

Engagerocket provides very clear delineation of the building blocks for employee enegagement. This assists managers in understanding both what they are doing well and what they can improve.

More importantly, Engagerocket provides tips with ideas on initiatives to improve areas that score poorly. Review collected by and hosted on G2.com.

What do you dislike about EngageRocket?

Comparisons between surveys are difficultwhen individual staff numbers vary from survey to survey. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"A User Friendly Survey Tool"
What do you like best about EngageRocket?

The EngageRocket team is helpful and responsive. The dashboard is easy to use and reports are easy to pull. Review collected by and hosted on G2.com.

What do you dislike about EngageRocket?

Specific reports can be linked together for easier reference and access. Review collected by and hosted on G2.com.

Brandon L.
BL
Head of People & Culture
Mid-Market (51-1000 emp.)
"Fantastic, collaborative partnership."
What do you like best about EngageRocket?

Extremely pro-active and well-versed support team. Review collected by and hosted on G2.com.

What do you dislike about EngageRocket?

Survey questions could be even more customisable! Review collected by and hosted on G2.com.

LC
Manager
Mid-Market (51-1000 emp.)
"Intuitive Backend System and Great Support from ER"
What do you like best about EngageRocket?

The survey platform is intuitive and provides very useful insights. ER platform also has benchmark for reference point. Review collected by and hosted on G2.com.

What do you dislike about EngageRocket?

It would be good if ER platform allows the export format to similar to the dashboard view. Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Enterprise (> 1000 emp.)
"Ease of use"
What do you like best about EngageRocket?

Real time results & ease in creating reports. Review collected by and hosted on G2.com.

What do you dislike about EngageRocket?

Perhaps more mobile enabled features for report creation. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

Perceived Cost

$$$$$
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EngageRocket Features
Customization
User, Role, and Access Management
Performance
Performance Benchmarking
Reporting & Dashboards
Employee Pulse Surveys
Survey Customization
Science-based templates
Employee Segmenting
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EngageRocket
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