eFACiLiTY Features

Allows software to be easily used on multiple mobile devices include phone and tablet devices.

Allows users to customize chat colors, text, logos, and branding.

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Integrates with other customer service software to improve support and enhance functionality

Provides analytics tools that reveal important business metrics and track progress

Displays important metrics relating to performance

Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Enables users to view and transact business with the same content in multiple languages and currencies.

Grant access to select data, features, objects, etc. based on the users, user role, and groups.

Is consistently available (uptime) and allows users to complete tasks reliably.

Is accessible from a mobile device and by users on the go.

Provides analytics tools that reveal important business metrics and track progress.

Creates dashboards to track information like open positions, current headcount, and recruiting pipeline.

Access pre-built and custom reports and dashboards.

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

Allows administrator to easily add employees and grow payroll process as their company grows.

User Experience of creating and submitting a ticket

User Experience of responding and receiving a response

Route tickets based on values of fields, changes to ticket status and time based conditions

Respond to common requests with standard reply

Offers tools for managing and tracking service-level agreements (SLAs)

Documents and files can be attached to the ticket to communicate with customer issues/resolutions

Share and collaborate on tickets with multiple customer service representatives

Central repository for account and contact information

Allows fully customizable portal for customer to enter tickets, provide feedback and communicate with service agents

Ability for customer service agents to communicate via email and email conversations are automatically tracked in ticket

Ability for customer service agents to communicate with customers via live chat to solve problems live

Integration to social networks such as Twitter and Facebook to allow customers and agents to communicate via social networks

Make and receive calls directly in the application. Track and record calls for analysis.

Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc.

Tracks time, attendance, paid time-off (PTO), sick time, schedules, and other workforce-related information.

Contains functionality for employees to submit expenses reports and track reimbursments

Manages position descriptions and pay grades/structures for each role

Helps protect risk areas by ensuring compliance standards are met through tracking and reporting

Enables employees to manage their benefit plans by viewing plans, make changes during open enrollement, and for life event changes. Employers can report and manage payroll deductions based on selected plan options

Allows employees to access current and past pay stubs, W-2 forms, and additional salary information.

Allows employees to answer or update questions pertaining to benefits and receive information about benefit providers.

Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website.

Allows administrator to enter payroll for all employees based on salary or total hours worked.

Calculation and tracking of sick and vacation days.

Automatically deposits paychecks into employees' bank accounts.

Allows administrator to reimburse employees for business-related purchases.

Automatically deducts wages for health care, 401(k) plans, etc. from paychecks.

Allows administrator to set up for wage garnishments to be deducted automatically from employers' paychecks.

Administrator can submit payroll approval request and the approver can approve, deny, or re-assign it to the appropriate approver.

Allows administrators to print valid paychecks and W-2 forms.

Sends printed checks to administrator to distribute to employees.

Calculates taxes due and may include resources or tools for federal and state tax compliance.

Files payroll tax forms automatically for federal, state, and local taxes.

Allows payroll vendor, via power of attorney, to make electronic payments of withheld taxes to government.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Enables administrator to import hours from time tracking systems.

Provides standard integration with third party accounting software.

Provides standard integration with third party core HR software.

Provide integration with ERP systems

Provide integration with CAD and PLM software

Provide integration with accounting solutions

Corrective and preventative maintenance work orders can be easily created, edited, or cloned within the system. Work orders are able to be prioritized, scheduled, tracked, and reported to align with maintenance workflows.

Preventative maintenance work order scheduling can be automated and triggered based on a series of factors, including date, time, alarms, meter readings, and specified event occurances.

Monitor enterprise equipment and assets with either built-in data analysis tools or integrated third-party applications to streamline preventative maintenance efforts.

Organize maintenance, repairs, and operations (MRO) materials within a built-in database, and coordinate materials inventory and purchase requests.

Access historical records of equipment performance statistics and generate new reports using equipment data to identify underlying equipment issues.

Create approval workflows to streamline the approval of work order or material purchase requests.

Maintain re-usable task templates for preventative and unscheduled work orders. Organize these templates into task libraries that are easily accessible and can be cloned or edited as needed.

Track maintenance documentation to ensure compliance with Occupational Safety and Health Administration (OSHA) and ISO standards. Manage material safety data sheets (MSDS) and other critical safety instructions within a central repository, and track employee training certifications.

Submit RFPs / RFQs to vendors, communicate terms, and track and manage vendor performance within the system.

Visualize maintenance data and KPIs using built in dashboards, and create custom reports around equipment, assets, work orders, and more.

Schedule and assign maintenance work orders to engineers or technicians from within the system. Work orders can be prioritized according to a series of predetermined factors in order to streamline operations.

Track material, equipment, and inventory usage across facilities. Record historical usage data, supplier information, and estimated replacement costs.

Provide information detailing how the space inventory in a building is used, what assets currently occupy that space, and how the assets are arranged in order to optimize the management of space inventory.

Coordinate employee and asset moves, adds, and changes (MAC) to reduce associated costs and minimize organizational disruption

Source vendors and contractors through a centralized directory within the system. Submit RFPs / RFQs to vendors, communicate terms, and track and manage vendor performance.

Respond to and manage facility reservations and maintenance requests submitted through a centralized web portal.

Monitor energy and water usage in buildings, use energy usage data to generate actionable reports, and forecast the performance of "green" initiatives to reduce energy costs, greenhouse gas emissions, and other associated waste.

Visualize facility data and KPIs using built in dashboards, and create custom reports around facility usage statistics.

Maintain a central online repository for facility documentation, such as lease documents, that is easily accessible by facility management personnel.

Facilitate maintenance planning and task completion with mobile access to facility management tools.

Automate processes and eliminate errors associated with requesting, approving, and tracking paid and unpaid time off.

Analytical and reporting tools that provide visibility into labor cost and enable data-driven decisions.

Labor data collection options include web, mobile, and hardware.

Provide multiple language options for a global user base.

Tools that help in scheduling and shift creation and management.

Tools that manage vacation, holidays, absences, breaks, and overtime.

Manage employee's eligibility for paid and unpaid leave based on criteria including vacation, sick time and more.

Grant access to select features and data based on the users' role, both internally and externally.

Provides employees self service access and managers a centralized view.

Ability to manage employee information.

Automate employee promotions and position changes and company policy changes.

Include workflows to assign tasks, monitor work in progress, and for approvals.

Monitor spend and expenses at every phase of the project and compare with budgets.

Maintain a repository of documents related to the product, such as technical specifications or contracts

Enforce federal, state, and organization regulations.

Monitor and maintain compliance.

Provide integrations with payroll software.

Monitor asset use across multiple locations and keep history.

Track asset reliability data such as downtime or idle time.

Identify various types of risks such as non-compliance or safety violations.

Provide templates to create budgets for project or portfolio of projects.

Define the scope of the project to determine and document project goals.

Create schedules for operations that need to be performed at each stage of the project.

Allows guests to check-in using the platform's built-in dashboard.

Provides delivery management resources to help manage incoming and outgoing mail, such as delivery notifications, package delivery photos and a log of delivered mail.

Allow users to track on-site visitors, previous visits, and provides visitor log insights.

Using the database of visitor information, provide insights into regular visitors and their frequency of visits to plan for future arrival. Plus enable access for certain admin in case of audits, emergency, or checking anomalies.

Cross-check visitor information with resitrcited visitor lists both with the building, nationally and internationally to ensure no dangerous visitors are allowed on the premises.

Scan faces or IDs for issuing approved visitor badges. Store photo information in database for record keeping.

Automate manual tasks such as visitor arrival and departure notifications, and contact information autofilling.

Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling.

Allows users to track on-site visitors previous visits and future visits and provides visitor log insights.

Allows users to screen incoming vistiors, add flagged visitors to watchlists and get notified of when a flagged visitor enters the facility.

Provides a dashboard with check-in and check-out capabilities and visitor logs.

Sends a notification to users of a visitors arrival and departure.

Works with hardware, such as iPads, for an interactive representation of the platform that is easy to use by visitors.

Integrates with related tools that simplify platform management and usage.

Create a list of all the assets owed by a company.

Define relationships between various types of assets.

Identify the value of each asset and keep it up to date.

Define and manage linear assets, facilities, and fixed assets

Track asset locations using GIS and GPS technology.

Monitor the status of multiple types of assets.

Maintain a history of adjustments made to assets.

Track inventory of assets accross multiple locations.

Manage the inventory of spare parts needed for maintenance.

Calculate the value of the inventory of assets and spare parts.

Support multiple depreciation methods such as straight-line and annuity.

Calculate the value of assets at each stage of their lifecycle.

Manage tax deductions and capital allowances for fixed assets.

Track the costs of retiring assets when they become obsolete.

Plan inspections to monitor the status or equipment and fixed assets.

Schedule maintenance activities based on asset type, usage, and warranties.

Provide features for predictice maintenance operations.

Allows users to perform corrective maintenance activities.

Ability to manage unplanned maintenance tasks.

Identify opportunities to optimize asset use and maintenance operations.

Assign human and material resources to maintance tasks.

Monitor field activities such as installation, maintenance, or callibration.

Allows field workers and their supervisors to communicate with customers.

Define and manage maintenance contracts for various types of assets.

Manage warranties, related maintenance operations, and costs.

Comply with the service level agreements (SLAs) included in contracts.

Deliver dashboards that display KPIs and live data.

Analyze performance for individual assets, by category or location.

Predict future trends and risks that may impact asset performance.

Allows preset and custom thresholds to be determined for legal emission levels, and generates alerts when legal limits are exceeded.

Monitors levels of various emissions and pollutants in either real-time or through manual updating.

Stores emission sample data to monitor resource usage and quality over time.

Coordinates site inspection workflow and scheduling for compliance purposes.

Records historical data around previous resource emission audits, and analyzes trends over time.

Assists with building and storing mandatory compliance plans that adhere to standards like SWPP, HMBP, and SPCC.

Stores layout maps for each site to help inspectors.

Provides a central dashboard to analyze data and monitor compliance health.

Offers standard and ad hoc report templates to demonstrate sustainability data trends over time.

Integrates with hardware tools that capture resource usage and emission level data.

Allows users to select and reserve desks for a specified period of time

Allows users to select and reserve meeting rooms for a specified period of time

Allows users to select and reserve shared/common spaces for a specified period of time

Allow users to book desks on behalf of others

Provides real-time availability so users can see which spaces are available at any given moment, allowing them to book desks or rooms on demand

Provides interactive maps to assist employees in navigating the office space

Provides an updated view of who is in the office and which spaces they have booked, allowing colleagues to easily find one another

Provides users with the ability to book spaces within a designated neighborhood to allow teams to sit together

Allows administrators to measure demand and utilization of the office space

Provides administrators with the tools to analyze employee trends and preferences in the workplace, providing useful data for space planning and layout

Provides administrators utilization forecast reports, allowing users to adapt and prepare for future space needs

Allow administrators to measure demand of the space and utilization of the workspace.

Analyzes employee trends and preferences of working environment in the workplace, providing useful data for space planning and layout.

Generates utilization forecast reports on future space needs.

Allows administrators to set capacity limits for a variety of spaces to ensure workplace safety

Ability to implement a check-in feature to release meeting rooms in the event that a meeting is cancelled or the room is no longer needed

Ability to label spaces with available amenities, such as equipment, so users can book appropriate spaces for their needs

Respond to and manage property maintenance requests submitted through a centralized web portal.

Allow administrators to set capacity limits for a variety of spaces to ensure workpalce safety.

Visualize property data and KPIs using built in dashboards and create custom reports around property usages statitiscs.

Track equipment, inventory, assets and resources across all buildings.

Integrate with other forms of facility, asset or space management software platforms.

Provide information on how space inventory in a building is used, what assets currently occupy that space, and how the assets are arranged in order to optimize the management of space inventory.

Schedule and assign maintenance work orders to facility workers from within the system.Work orders can be submitted and prioritized in according to most essential operations.

Filters desks based on user-designated amenities, such as restrooms, windows, and nearby meeting rooms.

Automatically allocates adjacent seats to employees who work together on a team.

Allows administrators to create neighborhoods, keeping departments and teams together in a designated space, limiting desk booking options based on these parameters.

Enables users to schedule recurring desk reservations

Offers a mobile app for users to book desks on the go

Integrates with employee communications software, such as Slack or Microsoft Teams.

Integrates with calendar software (e.g., Google, Microsoft, Outlook)

Integrates with a company's SSO (single sign-on) system.

Provides the ability to generate images from a text prompt.

Simulates human-like speech from text inputs.

Provides the ability to generate 3D renderings from a text prompt.

Converts images into a textual description, identifying key elements.

Provides the ability to generate images from a text prompt.

Simulates human-like speech from text inputs.

Converts images into a textual description, identifying key elements.

Provides the ability to generate 3D renderings from a text prompt.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Condenses long documents or text into a brief summary.

Condenses long documents or text into a brief summary.

Depending on the needs of the business, there can be NDAs and contacts provided if there is the need for a higher level of security.

integrate with Vaccine Tracking software and other relevant security software for extra security measures.

Can integrate with hardware like kiosks, tablets, PC, or Macs for visitor check in purposes.

Allow the capability of multiple languages to be accessed when a visitor is looking to log in in theri native language, whether domestically or abroad.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases