Dscout Features

Creates feedback forms that are consistent with the design of the site.

Supports the creation and deployment of different survey types on different channels or devices.

Solicits, captures, and centralizes feedback from both structured and unstructured sources.

Allows designs to adapt automatically to the device that users access the survey or software.

Aggregates feedback and transforms feedback into actionable insights.

Triggers creation of a new case after customer leaves feedback.

Analyze collected feedback near or in real-time.

Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.

Provides a secure and compliant system.

Continually inspects, audits, and monitors system to keep it up to date.

Based on 145 Dscout reviews and verified by the G2 Product R&D team. Text-based surveys or quizzes related to user experience.

Based on 149 Dscout reviews and verified by the G2 Product R&D team. Individually recorded video clips based on situations or prompts.

Based on 134 Dscout reviews and verified by the G2 Product R&D team. One-on-one video conferences with users.

Based on 143 Dscout reviews and verified by the G2 Product R&D team. Screenshots or in-context photos sent in from users.

Based on 146 Dscout reviews and verified by the G2 Product R&D team. Text responses to situational prompts.

Intercepting users during application usage. This feature was mentioned in 127 Dscout reviews.

As reported in 96 Dscout reviews. Intercepting customers during in-person shopping experience.

Intercepting visitors while on particular webpage. This feature was mentioned in 92 Dscout reviews.

Based on 141 Dscout reviews and verified by the G2 Product R&D team. Vendor-provided database of respondents.

Based on 140 Dscout reviews and verified by the G2 Product R&D team. Actionable data generated from user responses.

Based on 140 Dscout reviews and verified by the G2 Product R&D team. Collaborative tools for analyzing or repurposing responses.

Based on 132 Dscout reviews and verified by the G2 Product R&D team. Tools for tagging, storing, and searching responses.

Video responses are transcribed by a human This feature was mentioned in 38 Dscout reviews.

Video responses are transcribed by a computer 47 reviewers of Dscout have provided feedback on this feature.

As reported in 46 Dscout reviews. Actionable data generated from user responses

Invite customers to respond via SMS, email, or social media This feature was mentioned in 44 Dscout reviews.

Based on 27 Dscout reviews. Create a unique survey link to invite respondents

Based on 45 Dscout reviews. Capture video feedback via vendor app

Based on 31 Dscout reviews. Invite respondents via in-app or on-site widget

Solicit responses from pre-approved database provided by vendor 48 reviewers of Dscout have provided feedback on this feature.

As reported in 44 Dscout reviews. Collect and archive video responses in a private media library

Based on 46 Dscout reviews. Tools for tagging, filtering, and searching video responses

As reported in 44 Dscout reviews. Publish or share videos privately within the organization or publicly online

Features for ensuring privacy compliance This feature was mentioned in 46 Dscout reviews.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Condenses long documents or text into a brief summary. This feature was mentioned in 65 Dscout reviews.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation