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At a Glance
Market Segments
Enterprise (60.7% of reviews)
Enterprise (41.9% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Dscout
Star Rating
(179)4.5 out of 5
Market Segments
Enterprise (60.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DscoutUserTesting
Star Rating
(784)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserTesting excels in its video interview capabilities, with a score of 8.8, while dscout matches this score but is noted for its superior video snippets feature, scoring 8.8 as well. Reviewers mention that the ability to capture real-time user reactions through video snippets is a standout feature for dscout.
- Reviewers mention that UserTesting's quality of support is rated at 9.0, which is slightly lower than dscout's impressive 9.5. Users on G2 appreciate dscout's responsive customer service, highlighting that they often receive timely assistance and guidance.
- Users say that UserTesting's survey management features, particularly the survey builder, are less robust with a score of 5.8, compared to dscout's more favorable survey distribution score of 8.0. Reviewers mention that dscout's templates and question types are more versatile, making it easier to create engaging surveys.
- G2 users report that dscout shines in feedback collection, scoring 9.0, while UserTesting scores 8.6. Reviewers mention that dscout's media library and sharing capabilities enhance the overall feedback management experience, allowing for better organization and accessibility of collected data.
- Users on G2 highlight that UserTesting's system monitoring is rated at 9.1, which is higher than dscout's 8.7. Reviewers mention that this feature allows for better oversight of ongoing tests, ensuring that users can track performance metrics effectively.
- Reviewers mention that dscout's privacy features score 8.6, which is slightly higher than UserTesting's 8.2. Users report that dscout provides more comprehensive privacy controls, which is a significant consideration for organizations handling sensitive user data.
Pricing
Entry-Level Pricing
Dscout
No pricing availableUserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Dscout
No trial information availableUserTesting
Free Trial is available
Ratings
Meets Requirements
8.7
159
8.6
599
Ease of Use
8.4
163
8.4
630
Ease of Setup
8.4
88
8.6
295
Ease of Admin
8.5
35
8.7
231
Quality of Support
9.4
148
9.0
522
Has the product been a good partner in doing business?
9.2
40
8.8
226
Product Direction (% positive)
9.3
158
8.1
589
Features by Category
User Response Methods
8.1
145
|
Verified
7.6
317
|
Verified
8.9
149
|
Verified
8.7
374
|
Verified
8.9
134
|
Verified
8.7
296
|
Verified
8.7
143
|
Verified
7.1
182
|
Verified
8.3
146
|
Verified
8.2
351
|
Verified
Participant Selection
7.8
127
7.4
127
6.0
96
5.6
82
6.3
92
6.9
108
8.2
141
|
Verified
8.1
375
|
Verified
Insights
7.5
140
|
Verified
7.7
344
|
Verified
7.9
140
|
Verified
7.7
312
|
Verified
7.8
132
|
Verified
7.4
312
|
Verified
Generative AI
6.1
65
6.7
84
Feedback Source
7.8
44
8.0
113
Feature Not Available
8.4
130
8.6
45
8.4
131
6.7
31
7.7
83
8.1
48
8.3
155
Feedback Management
8.0
44
7.7
144
7.5
46
7.7
158
7.8
44
8.2
175
8.6
46
8.2
161
Insights
6.5
38
Feature Not Available
7.7
47
7.3
161
7.6
46
7.7
172
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
8.3
5
|
Verified
9.0
35
|
Verified
8.0
5
|
Verified
8.3
83
|
Verified
9.0
5
|
Verified
8.6
107
|
Verified
7.3
5
|
Verified
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
9.0
5
|
Verified
8.8
89
|
Verified
8.7
5
9.2
15
|
Verified
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dscout and UserTesting are categorized as User Research, Enterprise Feedback Management, and Consumer Video Feedback
Unique Categories
Dscout has no unique categories
Reviews
Reviewers' Company Size
Dscout
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.4%
Financial Services
9.2%
Research
8.7%
Market Research
6.9%
Marketing and Advertising
6.4%
Other
58.4%
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Discussions
What tools can dscout integrate well with?
1 Comment
BW
Hi Heather, thanks for your question.
Currently, we integrate with Slack: You can share clips, highlights, quotes, or full moments. You can also receive...Read more
Can I use dScout for usability benchmark test? including perception survey?
1 Comment
BW
Absolutely. In addition to answering your survey, participants could screen record their using the prototype, concept, or experience, too, so you can see and...Read more
What is the dscout app?
1 Comment
BW
Our mobile app is one way that participants share their feedback. The app can be used for unmoderated studies, moderated interviews, or surveys.
It's free...Read more
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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