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Compare Dscout and UserTesting 
Featured Products
At a Glance
Market Segments
Enterprise (60.9% of reviews)
Enterprise (41.9% of reviews)
Entry-Level Pricing
Contact Us Per Year
Contact Us Per Year
Dscout
Star Rating
(180)4.5 out of 5
Market Segments
Enterprise (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansUserTesting
Star Rating
(785)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UserTesting excels in providing a wide variety of test types, including websites, prototypes, mobile apps, and surveys, which enhances flexibility for users. Many appreciate the platform's ability to accommodate tests on any device, making it a versatile choice for diverse research needs.
- Users say Dscout stands out for its exceptional customer support, with many highlighting the attentiveness of the team and their commitment to continuous improvement. Reviewers have noted that Dscout's self-service capabilities make it easy to recruit participants quickly, which is a significant advantage for user research.
- According to verified reviews, UserTesting has a higher overall satisfaction score, reflecting a strong user experience. Reviewers have praised the platform's intuitive user interface and smooth animations, which contribute to a more engaging testing process.
- Reviewers mention that while Dscout offers a solid user experience, it sometimes lacks the depth of features found in UserTesting. However, users appreciate Dscout's quick recruitment process and the ability to invite their own participants, which can streamline usability testing.
- G2 reviewers highlight that UserTesting's implementation process is generally quick and straightforward, with many users noting the clarity of instructions and timely payments as significant benefits. This ease of setup can be crucial for teams looking to get started with user research without delays.
- Users report that while both platforms have similar ease of use ratings, Dscout slightly edges out in terms of quality of support and responsiveness. Many users have expressed satisfaction with Dscout's proactive approach to feedback and their willingness to assist in finding solutions, which enhances the overall user experience.
Pricing
Entry-Level Pricing
Dscout
Core
Contact Us
Per Year
For lean teams just getting started
- Full platform access to 7 research methods
- Unlimited concurrent studies
- AI analysis add-on available
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Dscout
No trial information availableUserTesting
Free Trial is available
Ratings
Meets Requirements
8.7
160
8.6
599
Ease of Use
8.4
164
8.4
630
Ease of Setup
8.5
89
8.6
295
Ease of Admin
8.5
35
8.7
231
Quality of Support
9.5
149
9.0
522
Has the product been a good partner in doing business?
9.2
40
8.8
226
Product Direction (% positive)
9.3
159
8.1
589
Features by Category
User Response Methods
8.1
145
|
Verified
7.5
317
|
Verified
8.9
150
|
Verified
8.7
374
|
Verified
8.9
135
|
Verified
8.7
296
|
Verified
8.7
144
|
Verified
7.1
182
|
Verified
8.3
146
|
Verified
8.2
351
|
Verified
Participant Selection
7.8
127
7.4
126
6.0
96
5.5
81
6.3
92
6.9
107
8.2
141
|
Verified
8.1
374
|
Verified
Insights
7.5
140
|
Verified
7.7
344
|
Verified
7.9
141
|
Verified
7.7
312
|
Verified
7.8
132
|
Verified
7.4
312
|
Verified
Generative AI
6.1
65
6.6
83
Feedback Source
7.8
44
8.0
114
8.5
27
8.4
131
8.6
45
8.4
131
6.7
31
7.7
83
8.1
48
8.3
155
Feedback Management
8.0
44
7.7
144
7.5
46
7.7
159
7.8
44
8.2
176
8.6
46
8.2
162
Insights
6.5
38
Feature Not Available
7.7
47
7.3
162
7.6
46
7.7
173
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
8.3
5
|
Verified
9.0
35
|
Verified
8.0
5
|
Verified
8.3
83
|
Verified
9.0
5
|
Verified
8.6
107
|
Verified
7.3
5
|
Verified
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
9.0
5
|
Verified
8.8
89
|
Verified
8.7
5
9.2
15
|
Verified
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dscout and UserTesting are categorized as User Research, Consumer Video Feedback, Enterprise Feedback Management, Consumer Insights Platforms, and Survey
Reviews
Reviewers' Company Size
Dscout
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.3%
Financial Services
9.2%
Research
8.6%
Market Research
6.9%
Marketing and Advertising
6.3%
Other
58.6%
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Discussions
What tools can dscout integrate well with?
1 Comment
BW
Hi Heather, thanks for your question.
Currently, we integrate with Slack: You can share clips, highlights, quotes, or full moments. You can also receive...Read more
Can I use dScout for usability benchmark test? including perception survey?
1 Comment
BW
Absolutely. In addition to answering your survey, participants could screen record their using the prototype, concept, or experience, too, so you can see and...Read more
What is the dscout app?
1 Comment
BW
Our mobile app is one way that participants share their feedback. The app can be used for unmoderated studies, moderated interviews, or surveys.
It's free...Read more
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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