Donately Reviews & Product Details

Donately is a fantastic tool to use for small non-profits. It is affordable and helps better manage donations. The web forms are also attractive and I like the custom options for email automation and receipts. Donately easily integrated with Stripe and was set-up in no time. Review collected by and hosted on G2.com.

I was there was more options for sending automated emails after donations and getting notifications to multiple email addresses. Review collected by and hosted on G2.com.

I loved that donate.ly did not charge a subscription fee of any sort to use their software. This made it much easier to use them and not feel the impact of the transaction fees. Review collected by and hosted on G2.com.

I did not like their customization tools. Their P2P fundraising service weren't not the best either. And, you had to use open API to connect with Salesforce - not easy. Review collected by and hosted on G2.com.

For someone that is not very "tech-y" like me, this made my job easy. It is extremely user friendly and donor friendly as well. Review collected by and hosted on G2.com.

It is a bummer that donat.ly doesn't have paypal integration yet. If they did, there would be nothing better! Review collected by and hosted on G2.com.

Donate.ly provides the basic functionality of an online giving platform without all the set-up and monthly fees that you see with many other platforms. They offer a flexible payment plan of 1%, 2%, or 3% taken from donations (which can be lowered with a one-time fee). This fits our organization's online giving goals and keeps our costs down. Also, their partnership with Stripe ensures that we have low credit card fees and can accept international credit cards. Their support team is very good at getting back to us when we have questions and providing hands-on support when we need to troubleshoot. Review collected by and hosted on G2.com.

Donate.ly is definitely still in development mode. There isn't a lot of built-in functionality or customization, which means we've had to use our developer to augment some of the form codes to get the branding and functionality on point. The integration with Salesforce is not a seamless process, but is a connection via zapier and takes some technical oversight to get this working just right (especially if you have a complex Salesforce database). Review collected by and hosted on G2.com.

I like how simple it is in nature. There are only a couple pages of actions. The forms are very simple to embed. It gets the job done. Review collected by and hosted on G2.com.

The pages, navigations and affordances are not the most intuitive. I feel that this might have been designed by developers or for developers versus your typical end user- which very well might be the customer base.I feel that more of the trendy dashboard style UI, would cater better towards users.

It took a while to realize what all features were available.

I wish you could delete campaigns.

I wish the code for the campaign pages was further extendable. It seems a bit limited to what is excepted when saving custom code. Full freedom here would help a lot. Review collected by and hosted on G2.com.

What I like best about it is that especially for our members who aren't tech savvy there platform is simple and straightforward. We can create customizable donation forms. These forms can be embedded on websites and other digital properties to start maximizing online donations. Review collected by and hosted on G2.com.

This is really a criticism but some specialization seems to be lacking in an attempt to make it user-friendly for many users, but this is a very small issue. Review collected by and hosted on G2.com.

It looks good on my website and is easy for our donors to use. Review collected by and hosted on G2.com.

I would like the product to allow our donors to stop their recurring donations at a specified time in the future. Review collected by and hosted on G2.com.

Team is extremely responsive to questions and requests for features. CTO Bryan helped me set up a Zapier integration so that we can integrate more effectively with our CRM. Review collected by and hosted on G2.com.

I'm not a developer, so I had a couple of challenges with the styling of our donation form once it was embedded. But, again, CTO Bryan was a huge help and made sure I got it all working right. Review collected by and hosted on G2.com.

This type of communication is what myself and members in my group can get out and aboyt too all of our Friends & Fans Thanks!

Fundraising is what we do! Review collected by and hosted on G2.com.

I hot that much on complaining; if its no need or no use; Im ok with it. Review collected by and hosted on G2.com.

The simple interface and how easy it is to maneuver around the site once you're familiar with it. Review collected by and hosted on G2.com.

You have to click around a lot to do simple things. Review collected by and hosted on G2.com.

I love how user friendly it is and I also appreciate how easy it is to get help if I don't know how to do something. Always quick and friendly! Review collected by and hosted on G2.com.

I wish that I didn't have to use donate.ly and stripe I wish they could just be one platform. However the integration of the two is very seamless. Review collected by and hosted on G2.com.

We compared at least a dozen different crowdfunding platforms - what stuck out to us about Donate.ly was their simple design, great user interface, and their great prices. For us - a small nonprofit that has to count every penny - their fee structure was the best option that we could find. We have been thrilled with it. Review collected by and hosted on G2.com.

There's nothing that we dislike - we would love it if our users could pay with PayPal - I can't remember if this is an option and simply costs more - or if it is not an option. Review collected by and hosted on G2.com.

The website was easy to use and very attractive for donors to interact. Review collected by and hosted on G2.com.

It was not clear to me that the fee for using the Donate.ly platform was in addition to the Stripe payment processing.

Second, even off-line donations (cash I received in the mail) incurred a platform charge from Donate.ly. Review collected by and hosted on G2.com.

So minimal and simple, it's great to build our own "branding" with it. The low processing fees are great too. Review collected by and hosted on G2.com.

A little hard for someone without coding/development experience to build something with it. I had to hire a consultant to build something that we could use. Review collected by and hosted on G2.com.

Ease of setup and user interface. It's really easy for users to navigate the system and really easy for the non-profit to receive the money. Review collected by and hosted on G2.com.

Nothing that comes to mind. It's really straightforward and obviously well thought out. Review collected by and hosted on G2.com.

They keep improving their website. It has become even easier for donors to update their credit cards or other information. As a person in charge of a small non-profit, Donately has been a Godsend for me. I am able to receive donations quickly and efficiently at a very small price. I highly recommend this website! The administrative costs are low and straight forward. The staff is incredibly helpful when ever I have had a question or concern. They get back to me promptly. Review collected by and hosted on G2.com.

I don't really have any complaints before it was a bit tricky for my donors to figure out how to update their credit card info, but as I stated before, they have fixed that to make it much easier for donors to do so. Review collected by and hosted on G2.com.

Easy to work with and great team - easy to get a hold of for support. Review collected by and hosted on G2.com.

I wish that there were more capabilities to enhance and integration with Salesforce Review collected by and hosted on G2.com.

Fulfills many critical functions that you need from coordinating and sorting mailing lists, to tracking donations, to mail merging and sending out newsletters. Review collected by and hosted on G2.com.

We have tested many other software programs, and this one was our choice by far. I have no complaints or dislikes at this time. Review collected by and hosted on G2.com.

Our organization very much appreciates every donation and Donately helps Review collected by and hosted on G2.com.

There is not a lot of exposure to donately toward the general public. The fees on top of credit card processing fees can be limiting. Review collected by and hosted on G2.com.

It's simple to use and blends seamlessly into my website. Review collected by and hosted on G2.com.

I pretty much like everything on Donately. Review collected by and hosted on G2.com.

Their website is easy to use. We are able to receive donations quickly without any kind of problem. Review collected by and hosted on G2.com.

Have yet to run into any major issues. Another platform has given us quite a headache, but so far donate.ly has been a breeze! Review collected by and hosted on G2.com.

Donately makes it easy to have donations straight to my bank account. Review collected by and hosted on G2.com.

I wish that there was a Facebook plug-in. Review collected by and hosted on G2.com.

Clean and simple design

Open tech and customer support team -- they really want to make your implementation work. They've done quite a few custom items for us and helped us work with their API Review collected by and hosted on G2.com.

While we've had a great experience customizing Donately for us, there are some other features we'd like to modify but it's not easy to get this done since it would affect other users. So, nothing big - just the basic downfall of a shared platform. Review collected by and hosted on G2.com.

Not only does the Donate.ly button look great on a website but it is extremely easy to use as well. Review collected by and hosted on G2.com.

I would like there to be a bit more customization! Review collected by and hosted on G2.com.

Easy to navigate, nice interface. Recurring donation is nice feature. Review collected by and hosted on G2.com.

Customization is lacking. Need a way to change the form - NEED TRIBUTE AND IN HONOR OF OPTIONS. Review collected by and hosted on G2.com.