# Donately Reviews **Vendor:** Donately **Category:** [Fundraising Software](https://www.g2.com/categories/fundraising) **Average Rating:** 4.4/5.0 **Total Reviews:** 43 ## About Donately Donately is online fundraising software for nonprofits, schools, churches, and mission-driven organizations. It provides tools for creating donation forms, recurring giving programs, peer-to-peer fundraising campaigns, and branded fundraising pages. The platform allows organizations to build customizable online donation forms that can be embedded on any website or hosted independently. It supports one-time and recurring donations, team fundraising, event-based campaigns, and seasonal fundraising initiatives. Donately includes built-in payment processing through Stripe and PayPal, with support for ACH, Apple Pay, Google Pay, and credit card donations. Organizations can also enable optional donor-covered fees. Donately natively integrates with CRM and marketing platforms including Salesforce, HubSpot, Google Analytics, Constant Contact, and Zapier. Reporting tools provide real-time donation tracking and exportable donor data. All pricing tiers include the same core fundraising features. The primary difference between plans is the platform fee structure, which ranges from 4% to 0%, depending on the selected option. Payment processing fees apply separately. Donately is designed for organizations seeking dedicated online donation and fundraising tools without the added complexity of a full all-in-one nonprofit management system. ## Donately Pros & Cons **What users like:** - Users find Donately to have a **user-friendly interface** , making donor management and payment processing effortless and efficient. (7 reviews) - Users value the **intuitive donor management system** of Donately, making payment processing and tracking efficient and straightforward. (3 reviews) - Users value Donately for its **affordable pricing** , allowing more donations to support their mission effectively. (2 reviews) - Users value the **customization options** in Donately, allowing tailored experiences for their campaigns and donor management. (2 reviews) - Users value Donately for its **efficient donation tracking** , making management easy for both recurring and international contributions. (2 reviews) - Easy Integrations (2 reviews) - Users find the **easy setup** of Donately remarkable, leading to a seamless experience for their non-profit operations. (2 reviews) - Users value the **customizable forms** of Donately, appreciating its ease of use and impressive functionality for fundraising. (2 reviews) - Intuitive (2 reviews) - Users find the **quick setup** of Donately incredibly simple, enabling a seamless experience for their non-profit operations. (2 reviews) **What users dislike:** - Users find the **limited customization** options restrict their ability to tailor communications for different campaigns effectively. (2 reviews) - Users sometimes face **login issues** with the administrator dashboard, particularly finding captcha verification unclear. (2 reviews) - Users struggle with **understanding campaign-specific thank you options** and find pulling reports challenging due to technical skills. (2 reviews) - Users find the **dashboard confusing** , with a steep learning curve impacting their overall experience and navigation. (1 reviews) - Users find it **challenging to manage database transactions** as the platform has limited flexibility with diverse donation methods. (1 reviews) - Difficult Learning (1 reviews) - Users find the **excessive fees** of annual and transaction costs burdensome for Donately's services. (1 reviews) - Formatting Issues (1 reviews) - Users find the **high fees** of Donately, including annual and transaction fees, to be quite excessive. (1 reviews) - Learning Curve (1 reviews) ## Donately Reviews ### 1. Easy to Use, Great Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Sean T. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Donately?** I've used many donor CRM platforms, but Donately's intuitive integration with our website makes it so easy to receive payments and have them recorded in a searchable database. I recently started as the new general manager for a not-for-profit so having a donor management system that was easy to understand was so helpful during my first few months. **What do you dislike about Donately?** I'm still learning more about the platform, but I think it's a bit challenging to treat it as a full 360 donor/audience management platform. The database is built on actual transactions, but we receive donations through a few different methods. Figuring out how to record these into the platform is something I was able to learn on my own. **What problems is Donately solving and how is that benefiting you?** Donately solves the need for a simple, reliable way to capture and record donations in one centralized place. The seamless integration with our website allows gifts to come in and be automatically logged in a searchable database, which saves time and reduces manual tracking. Having an easy, intuitive system has been especially beneficial as I stepped into a new role, giving me confidence that our donation records are organized and accessible. ### 2. Donately has been incredibly helpful because it’s intuitive, clean, and easy to manage. **Rating:** 4.5/5.0 stars **Reviewed by:** Vann C. | President and Executive Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Donately?** Before Donately, our biggest challenge was finding a donation platform that was both professional and simple to use. We needed something that worked well for our donors without creating extra work for our team. **What do you dislike about Donately?** We have occasional issues logging into our administrator's dashboard, but these have been few and far between. **What problems is Donately solving and how is that benefiting you?** Donately has been incredibly helpful because it’s intuitive, clean, and easy to manage. Setting up campaigns and tracking donations is straightforward, and the recurring giving feature has been especially valuable for building consistent support. What’s worked best is the seamless giving experience for our donors and the efficiency it creates for our staff. It allows us to focus more on our mission and less on managing technology. If you’re considering Donately, I’d say it’s a strong choice for organizations that want a powerful platform without unnecessary complexity. It’s helped us streamline our fundraising and serve our supporters well. ### 3. A Practical Fundraising Tool for Small Nonprofits **Rating:** 4.0/5.0 stars **Reviewed by:** Claudia P. | Director and Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2026 **What do you like best about Donately?** What I like most is how practical and approachable it is. It’s easy to use, doesn’t require a lot of onboarding, and has grown with our organization without pushing us into higher costs too quickly. The fee structure is also a huge plus. We’re able to keep more of each donation going directly toward our mission, which really matters from a donor trust and stewardship perspective. **What do you dislike about Donately?** As we’ve grown, there are a few areas where more advanced reporting or customization would be helpful. It’s not a major issue and hasn’t stopped us from using the platform effectively, but it’s something you start to notice once your fundraising and donor management become more complex. **What problems is Donately solving and how is that benefiting you?** Donately solves the problem of needing a fundraising and donor management system that is both effective and realistic for a small nonprofit. It gives us a clear, organized way to manage donations, campaigns, and donor information without overwhelming our team or eating into funds through high fees. The benefit for us is that fundraising feels more manageable and sustainable. We spend less time wrestling with software and worrying about costs, and more time focusing on donor relationships and our mission. It’s allowed us to grow at a steady pace while keeping our operations clear, affordable, and donor focused. ### 4. Affordable, Feature-Rich Donation Platform Perfect for Nonprofits **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca E. | Co-Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Donately?** We were looking for a donation platform for our small nonprofit that would be affordable but have more than the basic features. Donately has fit the bill for ten years. We use it for our regular donation site as well as special campaigns with customizable forms. Donately makes it easy to help donors with their payment information or other details, and it is easy to track recurring donations and failed payments. **What do you dislike about Donately?** We sync with Klaviyo for email thank you flows to new and returning donors - sometimes this mysteriously glitches, so we have to keep an eye on it, but that seems to be on the Klaviyo end. For fundraising events, we have to use another platform to sell tickets - that is the only improvement I would suggest. **What problems is Donately solving and how is that benefiting you?** As a nonprofit, we are constantly fundraising, and Donately makes it easy to do that with our website and email platform. We rarely have to worry about this platform. ### 5. Campaigns and Fundraisers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Donately?** Overall, the platform is pretty straightforward to use. In the free version, there are limitations on the formatting options. However, for the purposes of our campaigns, they are adequate and look professional and clean. There are also several modifications you can make as to what is visible versus not visible on the form. Different filtering options to see donor activity is also straight forward, and provides graphics to see activity over a given span of time. **What do you dislike about Donately?** The different options on the dashboard for forms, campaigns, or fundraisers can be a bit confusing to navigate and is not intuitive as to which one is being used or should be being used. There was also a bit of a learning curve to make the page look nice (e.g. formatting graphics on canva before uploading), however was easy to understand after a few trial and errors. The sum in the donations is also BEFORE any processing fees, however I believe that this is the general format for other donation pages as well. **What problems is Donately solving and how is that benefiting you?** We needed a streamlined platform that is easy to use for fundraising. This uses a secure platform (Stripe) to easily transfer donations directly and securely. The platform also looks better than other platforms, as we want to have the page be professional. ### 6. Up and Running In No Time **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew K. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2026 **What do you like best about Donately?** It is so easy to setup. I was shocked how seamless everything was to get up and running in no time. It was also super easy to integrate with my mailing list and website. **What do you dislike about Donately?** I would like a little bit more customization. But it is simple for a reason so I can't complain too much. **What problems is Donately solving and how is that benefiting you?** Most platforms are designed and built for larger nonprofits. We are a small nonprofit so it was a perfect fit for us. ### 7. Unified Donation Tracking Made Easy with Donately **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2025 **What do you like best about Donately?** Before Donately, our biggest challenge was managing fragmented giving data across multiple platforms. Donations were coming in through different channels, each with its own reporting structure, which made it difficult to maintain accurate records, reconcile revenue quickly, and track donor behavior over time. This fragmentation also slowed our ability to respond meaningfully to donors and limited our confidence in data-driven decision-making. **What do you dislike about Donately?** The lack of features like adding tags or other revenue transactions to create a holistic picture of a donor’s interactions with the company. **What problems is Donately solving and how is that benefiting you?** Donately has been particularly helpful in streamlining our gift processing and improving overall data hygiene. The platform’s clean interface, customizable forms, and automated workflows have dramatically reduced manual entry and errors. Real-time reporting and easy integrations have allowed our team to spend less time wrestling with spreadsheets and more time cultivating relationships, stewarding donors, and planning campaigns strategically. ### 8. Startup Nonprofit **Rating:** 5.0/5.0 stars **Reviewed by:** Mark L. | Executive Director/Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2025 **What do you like best about Donately?** As the founder of a new nonprofit with almost no past experience, Donately was a valuable discovery. It has proven to be an easy to use platform for both me and my donors. Information provided is well organized and not difficult to access. **What do you dislike about Donately?** Pulling reports was a little challenging for me at first. However, that probably had more to do with my limited technical skills rather the Donately platform. **What problems is Donately solving and how is that benefiting you?** Donately makes donations receipt and reporting possible for me. ### 9. Helping us Expand Our Donor Base Internationally **Rating:** 4.5/5.0 stars **Reviewed by:** Dakota L. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Donately?** Donately has helped us do a better job receiving donations from international donors. Prior to Donately, this was a challenge since international donors often have complicated billing addresses, which can pose a problem for AVS verification. Donately handles this seamlessly, securely and reliably processing donations from our worldwide donor base. **What do you dislike about Donately?** Paying an annual fee in addition to transaction fees seems excessive. **What problems is Donately solving and how is that benefiting you?** Donately is helping us receive donations from customers with complicated international billing addresses, which has helped us significantly expand our donor base. ### 10. Effortless Fundraising with Donately—Now Even Better with Continuous Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Brad F. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Donately?** The platform offers a very gentle learning curve and impressive functionality. Running fundraising campaigns is smooth, and creating forms to embed on webpages is straightforward and hassle-free. **What do you dislike about Donately?** There are no longer any aspects we dislike about Donately, since the features we previously wanted have now been added and updated. **What problems is Donately solving and how is that benefiting you?** Donately enables us to receive and track donations, as well as communicate directly with our donors. It has helped us both retain existing supporters and attract new ones to our organization. Additionally, its peer-to-peer fundraising campaigns have introduced our organization to entirely new donors. ### 11. So far, so good **Rating:** 4.0/5.0 stars **Reviewed by:** Erin D. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Donately?** So far so good- seems easy enough to navigate and use. **What do you dislike about Donately?** Still too new for me- it's different than our previous donation system. **What problems is Donately solving and how is that benefiting you?** Helps donors be able to donate online or use their card instead of a cash donation. ### 12. Seamless and Simple Fundraising with Donately for Our Non-Profit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Donately?** At our small, community based non-profit we have been using donately for the past few year to with amazing success. Setup is extremely simple and once it is up and running, account connected, the process is seamless and almost invisible to anyone involved. That's how amazing of a product it is. **What do you dislike about Donately?** Nothing really to complaint. Perhaps the captcha at login can be a little clearer to solve. **What problems is Donately solving and how is that benefiting you?** Seamless donation accepting, processing and donation confirmation sent to donors. ### 13. Intuitive and Easy to Use, but Campaign-Specific Thank-Yous Need More Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Donately?** Ease of use - I'm new to using donation and campaign platforms and it is intuitive and easy to navigate. **What do you dislike about Donately?** The ability, or lack thereof, to tailor thank you specific to different campaigns. Or perhaps there is a way to do this that I have missed. **What problems is Donately solving and how is that benefiting you?** Tracking donations across different campaigns. ### 14. Outstanding Customer Service That Truly Cares **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Donately?** The customer service is impeccable. They are always an email away and willing to help. **What do you dislike about Donately?** I think their capcha code can be finnicky at times. **What problems is Donately solving and how is that benefiting you?** They implemented peer-to-peer fundraising. They helped us to set up teams as well as to create custom embedd forms for our website. ### 15. Great for small non-profits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2019 **What do you like best about Donately?** Donately is a fantastic tool to use for small non-profits. It is affordable and helps better manage donations. The web forms are also attractive and I like the custom options for email automation and receipts. Donately easily integrated with Stripe and was set-up in no time. **What do you dislike about Donately?** I was there was more options for sending automated emails after donations and getting notifications to multiple email addresses. **Recommendations to others considering Donately:** For an affordable solution, it's hard to beat Donately. Its easy to set-up and collect donations. It's not super fancy and complicated but does good at what it's meant to do. **What problems is Donately solving and how is that benefiting you?** Donately has definitely helped us get the most out of our donations. Donately allowed us to set up an easy and nice looking web form on our site and effectively helps us manage donations. ### 16. Donately was a great service for us in the beginning **Rating:** 3.0/5.0 stars **Reviewed by:** Edward P. | Engagement Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2017 **What do you like best about Donately?** I loved that donate.ly did not charge a subscription fee of any sort to use their software. This made it much easier to use them and not feel the impact of the transaction fees. **What do you dislike about Donately?** I did not like their customization tools. Their P2P fundraising service weren't not the best either. And, you had to use open API to connect with Salesforce - not easy. **What problems is Donately solving and how is that benefiting you?** We were able to collect donations through beautiful donation pages. ### 17. Making My Job Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Hannah H. | Director of Communications, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Donately?** For someone that is not very "tech-y" like me, this made my job easy. It is extremely user friendly and donor friendly as well. **What do you dislike about Donately?** It is a bummer that donat.ly doesn't have paypal integration yet. If they did, there would be nothing better! **Recommendations to others considering Donately:** DO IT! I did a ton of research before I final made the choice to use this platform and honestly there is nothing better on the market if you are running a small business. **What problems is Donately solving and how is that benefiting you?** I work for a small nonprofit and we struggled to find a donation platform that would work for our size and not cost an arm and a leg- thank goodness we found this! I realized by having a streamline platform, I am able to have more effective communication with donors and up to the minute reports financially. ### 18. Donate.ly is a work in progress (but the future looks really bright for this platform) **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Donately?** Donate.ly provides the basic functionality of an online giving platform without all the set-up and monthly fees that you see with many other platforms. They offer a flexible payment plan of 1%, 2%, or 3% taken from donations (which can be lowered with a one-time fee). This fits our organization's online giving goals and keeps our costs down. Also, their partnership with Stripe ensures that we have low credit card fees and can accept international credit cards. Their support team is very good at getting back to us when we have questions and providing hands-on support when we need to troubleshoot. **What do you dislike about Donately?** Donate.ly is definitely still in development mode. There isn't a lot of built-in functionality or customization, which means we've had to use our developer to augment some of the form codes to get the branding and functionality on point. The integration with Salesforce is not a seamless process, but is a connection via zapier and takes some technical oversight to get this working just right (especially if you have a complex Salesforce database). **Recommendations to others considering Donately:** Adopt Donate.ly if you want a system that flexible (but takes some backend work). If you're trying to cobble together systems to lower your cost instead of paying a lot for an all-in one solution, then Donate.ly is a good match. Our cobbling together has given us a multiple check system, which is great to understanding if part of the system isn't working. In this same vein, if one aspect of our system (Donate.ly --> Salesforce --> Marketing Cloud) isn't working it doesn't mean the whole system falls apart. Usually, we are able to isolate it and troubleshoot without losing full functionality. However, again, this does take some more backend work than other systems. **What problems is Donately solving and how is that benefiting you?** After coming off of a very costly platform, we are pleased to keep our costs down with Donate.ly (even though it might take some more backend work than the other platform). We also appreciate that Donate.ly has plans for expansion and upgrades in the future and look forward to seeing that happen. ### 19. It gets the job done, simple, not very intuitive UI, Developer friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Donately?** I like how simple it is in nature. There are only a couple pages of actions. The forms are very simple to embed. It gets the job done. **What do you dislike about Donately?** The pages, navigations and affordances are not the most intuitive. I feel that this might have been designed by developers or for developers versus your typical end user- which very well might be the customer base.I feel that more of the trendy dashboard style UI, would cater better towards users. It took a while to realize what all features were available. I wish you could delete campaigns. I wish the code for the campaign pages was further extendable. It seems a bit limited to what is excepted when saving custom code. Full freedom here would help a lot. **What problems is Donately solving and how is that benefiting you?** The ability to consolidate and simplify funding via a payment solution. We have been able to raise more funds and have a clearer view of that. ### 20. Great tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Ed A. | Tennis Official/Referee, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Donately?** What I like best about it is that especially for our members who aren't tech savvy there platform is simple and straightforward. We can create customizable donation forms. These forms can be embedded on websites and other digital properties to start maximizing online donations. **What do you dislike about Donately?** This is really a criticism but some specialization seems to be lacking in an attempt to make it user-friendly for many users, but this is a very small issue. **Recommendations to others considering Donately:** Very worth the investment to anyone that needs to but doesn't like or even want to fundraise **What problems is Donately solving and how is that benefiting you?** It has allowed us to diversify in our fundraising efforts and gotten more people in our organization involved ### 21. Perfect Fundraising Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Tim L. | Technology Director, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Donately?** It looks good on my website and is easy for our donors to use. **What do you dislike about Donately?** I would like the product to allow our donors to stop their recurring donations at a specified time in the future. **Recommendations to others considering Donately:** Great product, great support, easy to use and totally hands off after setup. It integrates fine with any web platform and will look as though it's specific to the website, unlike some other third-party options. **What problems is Donately solving and how is that benefiting you?** A streamlined option to allow online donations through out website. Funds are transferred quickly and totally hands-free after a donation has been made. The benefit it time and energy saved! ### 22. Couldn't ask for better customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Jason L. | Director of Mobilization, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2016 **What do you like best about Donately?** Team is extremely responsive to questions and requests for features. CTO Bryan helped me set up a Zapier integration so that we can integrate more effectively with our CRM. **What do you dislike about Donately?** I'm not a developer, so I had a couple of challenges with the styling of our donation form once it was embedded. But, again, CTO Bryan was a huge help and made sure I got it all working right. **What problems is Donately solving and how is that benefiting you?** We're a startup nonprofit that challenges counterproductive ideas about charity in an effort to accelerate social change. We're working to build our revenue stream through recurring monthly donations. Donate.ly has been a great tool for us and it integrates much better with our CRM. ### 23. A very unique tool, very helpful for my goal! **Rating:** 5.0/5.0 stars **Reviewed by:** Donna M. | Executive Outreach Mission Field Officer, Fund-Raising, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Donately?** This type of communication is what myself and members in my group can get out and about to all of our Friends & Fans. Thanks! Fundraising is what we do! **What do you dislike about Donately?** I don't focus much on complaining; if there's no need or no use, I'm okay with it. **Recommendations to others considering Donately:** It's a neat start, not complicated at all, something pretty simple, just what I like. **What problems is Donately solving and how is that benefiting you?** It may not be what everyone wants or needs, but somewhere, someone is going to appreciate it sooner or later. I can use it for myself. ### 24. Great Resource for Fundraising **Rating:** 5.0/5.0 stars **Reviewed by:** Savannah H. | Project Manager and Editor, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Donately?** The simple interface and how easy it is to maneuver around the site once you're familiar with it. **What do you dislike about Donately?** You have to click around a lot to do simple things. **Recommendations to others considering Donately:** One of Apple's core rules is that you shouldn't have to click more than once or twice to get where you want to go. Maybe try making things more user-friendly from the get go. It can be kind of overwhelming for people who haven't used it before. **What problems is Donately solving and how is that benefiting you?** Organizing donations and having a clean overview. ### 25. Non-Profit **Rating:** 5.0/5.0 stars **Reviewed by:** Kaitlyn K. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Donately?** I love how user friendly it is and I also appreciate how easy it is to get help if I don't know how to do something. Always quick and friendly! **What do you dislike about Donately?** I wish that I didn't have to use donate.ly and stripe I wish they could just be one platform. However the integration of the two is very seamless. **What problems is Donately solving and how is that benefiting you?** I'm trying to find a basic user interface to help with my non-profit and to make donors life as simple as possible. ### 26. Great design and great prices! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2016 **What do you like best about Donately?** We compared at least a dozen different crowdfunding platforms - what stuck out to us about Donate.ly was their simple design, great user interface, and their great prices. For us - a small nonprofit that has to count every penny - their fee structure was the best option that we could find. We have been thrilled with it. **What do you dislike about Donately?** There's nothing that we dislike - we would love it if our users could pay with PayPal - I can't remember if this is an option and simply costs more - or if it is not an option. **What problems is Donately solving and how is that benefiting you?** We connect travelers with international volunteering opportunities, and we help nonprofit organizations to host international volunteers. The benefit of Donate.ly is that it helps our volunteers to raise donations for the organizations where they will be volunteering. ### 27. Attractive Website, Fees were Higher than Expected **Rating:** 4.0/5.0 stars **Reviewed by:** Rodney S. | President, Religious Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Donately?** The website was easy to use and very attractive for donors to interact. **What do you dislike about Donately?** It was not clear to me that the fee for using the Donate.ly platform was in addition to the Stripe payment processing. Second, even off-line donations (cash I received in the mail) incurred a platform charge from Donate.ly. **Recommendations to others considering Donately:** Make sure you understand the fees. They are not too different from others in the same industry. **What problems is Donately solving and how is that benefiting you?** Raising donations for non-profit work. ### 28. Great **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Donately?** So minimal and simple, it's great to build our own "branding" with it. The low processing fees are great too. **What do you dislike about Donately?** A little hard for someone without coding/development experience to build something with it. I had to hire a consultant to build something that we could use. **Recommendations to others considering Donately:** Need to know how to code to make the most of it. **What problems is Donately solving and how is that benefiting you?** This was a pilot use to see if we could bring donors to join our cause and we briefly switched to another system since it was easier to setup for noobs like me who can't code, but now with a consultant we've been able to do a better job of using donately. ### 29. A really great and easy way to set up donations **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff S. | Alexa Consultant / Google Home Consultant / Bestselling Author / Professional Speaker, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Donately?** Ease of setup and user interface. It's really easy for users to navigate the system and really easy for the non-profit to receive the money. **What do you dislike about Donately?** Nothing that comes to mind. It's really straightforward and obviously well thought out. **Recommendations to others considering Donately:** It might not have the recognition of GoFundMe, but it's interface is far superior. **What problems is Donately solving and how is that benefiting you?** Setting a quick and easy way for a non-profit with little money to accept donations on their website. ### 30. What a great website for non-profit organizations! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer B. | Teacher, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2016 **What do you like best about Donately?** They keep improving their website. It has become even easier for donors to update their credit cards or other information. As a person in charge of a small non-profit, Donately has been a Godsend for me. I am able to receive donations quickly and efficiently at a very small price. I highly recommend this website! The administrative costs are low and straight forward. The staff is incredibly helpful when ever I have had a question or concern. They get back to me promptly. **What do you dislike about Donately?** I don't really have any complaints before it was a bit tricky for my donors to figure out how to update their credit card info, but as I stated before, they have fixed that to make it much easier for donors to do so. **Recommendations to others considering Donately:** I would suggest anyone starting a non-profit. This is a great way to collect funds. **What problems is Donately solving and how is that benefiting you?** I am using Donately for a non-profit I started to help a school in Guatemala. It has helped me arrange sponsorships for the students. ### 31. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Dallas S. | CIO, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Donately?** Easy to work with and great team - easy to get a hold of for support. **What do you dislike about Donately?** I wish that there were more capabilities to enhance and integration with Salesforce **What problems is Donately solving and how is that benefiting you?** We have not realized any negatives really except the integration with Salesforce does not exist. But we are providing a land page for donors to give to causes that they have an interest in ### 32. Great software for all of your needs and doesn't break the bank! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2016 **What do you like best about Donately?** Fulfills many critical functions that you need from coordinating and sorting mailing lists, to tracking donations, to mail merging and sending out newsletters. **What do you dislike about Donately?** We have tested many other software programs, and this one was our choice by far. I have no complaints or dislikes at this time. **What problems is Donately solving and how is that benefiting you?** We needed more than an excel sheet to track our donors and to communicate with them. We realized that the excel sheet had limited capacity and began to search for a software that could help us do our fundraising more effectively and efficiently. ### 33. Helpful but could use more exposure **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Donately?** Our organization very much appreciates every donation and Donately helps **What do you dislike about Donately?** There is not a lot of exposure to donately toward the general public. The fees on top of credit card processing fees can be limiting. **Recommendations to others considering Donately:** It will ease the process of making donation connections online. **What problems is Donately solving and how is that benefiting you?** As a non-profit our major problems has been achieving revenue sources outside of program income. We need donations to continue our operations and those can be difficult to come by. ### 34. I LOVE Donately! **Rating:** 5.0/5.0 stars **Reviewed by:** David H. | Co-Founder, Philanthropy, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2016 **What do you like best about Donately?** It's simple to use and blends seamlessly into my website. **What do you dislike about Donately?** I pretty much like everything on Donately. **Recommendations to others considering Donately:** Use them with extreme confidence. Their simplicity is their power! **What problems is Donately solving and how is that benefiting you?** We've needed to embed donate buttons in multiple locations on our site without needing separate SSL certificates. ### 35. Great for non-profits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Donately?** Their website is easy to use. We are able to receive donations quickly without any kind of problem. **What do you dislike about Donately?** Have yet to run into any major issues. Another platform has given us quite a headache, but so far donate.ly has been a breeze! **What problems is Donately solving and how is that benefiting you?** Donate.ly makes it easy for our donors and supporters (and really anyone who's curious about us) to give. They then make it easy for us to receive the funds. ### 36. Easy to use and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Max G. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Donately?** Donately makes it easy to have donations straight to my bank account. **What do you dislike about Donately?** I wish that there was a Facebook plug-in. **What problems is Donately solving and how is that benefiting you?** It's easy to receive credit card donations without paying for an expensive service. ### 37. Admin of a custom Donately implementation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2016 **What do you like best about Donately?** Clean and simple design Open tech and customer support team -- they really want to make your implementation work. They've done quite a few custom items for us and helped us work with their API **What do you dislike about Donately?** While we've had a great experience customizing Donately for us, there are some other features we'd like to modify but it's not easy to get this done since it would affect other users. So, nothing big - just the basic downfall of a shared platform. **Recommendations to others considering Donately:** Great customer service - very helpful team that is willing to make it work for your implementation. **What problems is Donately solving and how is that benefiting you?** Able to engage our network in peer-to-peer fundraising. Easy and simple for people to create fundraisers. ### 38. Best donation button out and interface on the market! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Donately?** Not only does the Donate.ly button look great on a website but it is extremely easy to use as well. **What do you dislike about Donately?** I would like there to be a bit more customization! **Recommendations to others considering Donately:** If you are looking for a donation option on your website I assure you there is no better product on the market. **What problems is Donately solving and how is that benefiting you?** Professional appearance and ease of use! ### 39. Donation portal **Rating:** 3.0/5.0 stars **Reviewed by:** Natalie D. | Development Database and Events Specialist, Research, Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2016 **What do you like best about Donately?** Easy to navigate, nice interface. Recurring donation is nice feature. **What do you dislike about Donately?** Customization is lacking. Need a way to change the form - NEED TRIBUTE AND IN HONOR OF OPTIONS. **What problems is Donately solving and how is that benefiting you?** n/a **Official Response from Bryan Shanaver:** > Hi Natalie, Thank you for the review, we appreciate the feedback! In terms of customizing the embed form, it does allow you to add your own custom fields, like the ones you mention. If you need help with that, reach out to us in support@donate.ly and we'll be happy to provide a snippet. In addition to that, we're always evolving the base functionality. We have historically always had an 'On Behalf Of' field, but if a similar 'In Honor Of' field is something that many users will find useful - we're happy to add that to the roadmap. Again, thank you for using Donately & helping us to improve it! Cheers! ### 40. Donately fundraising experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2016 **What do you like best about Donately?** Easy to understand dashboard that shows donations and ability to use stripe to process payments **What do you dislike about Donately?** Limited ability to customize the look of the fundraising page without custom code **What problems is Donately solving and how is that benefiting you?** We are a nonprofit organization that provides entrepreneur and business education to young adults with developmental disabilities. We use Donate.ly to raise funds for our organization on occasion. ### 41. Great App And Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Donately?** Easy Plug and Play Options! The tech support is awesome as well. **What do you dislike about Donately?** Not much, but I would like better pricing options but the value is tremendous so I don't think there is much too complain about. **Recommendations to others considering Donately:** Really great support team. **What problems is Donately solving and how is that benefiting you?** The ability to receive donations very easily. ### 42. Easy to use solution to take credit cards from mobile devices **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Donately?** Ease of implementation in getting a online form to take cards that looks nice **What do you dislike about Donately?** No issues so far but keep the customization philosophy going **Recommendations to others considering Donately:** easy way to accept payment for credit cards on mobile **What problems is Donately solving and how is that benefiting you?** Helping increase user satisfaction with an easy to load solution for mobile ### 43. Big help to our organization **Rating:** 5.0/5.0 stars **Reviewed by:** Beth R. | Development Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2016 **What do you like best about Donately?** They help us keep up with our donors and donations. **What do you dislike about Donately?** Not enough flexibility in the online forms. **What problems is Donately solving and how is that benefiting you?** Keeping up with our donors. ## Donately Discussions - [Does Donately offer a discount for nonprofits?](https://www.g2.com/discussions/nonprofit-discount) - 1 comment, 1 upvote - [What are the top features of Donately?](https://www.g2.com/discussions/what-are-the-top-features-of-donately-df1b1f14-6c10-49ec-80f1-f6a9affbcff7) - 1 comment, 1 upvote - [What are the top features of Donately?](https://www.g2.com/discussions/what-are-the-top-features-of-donately) - 1 comment, 1 upvote - [Who is Donately for?](https://www.g2.com/discussions/who-is-donately-for-5edee490-c8da-481d-9118-ec17e8916161) - 1 comment, 1 upvote - [View Donately pricing details and edition comparison](https://www.g2.com/products/donately/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+17%3A53%3A01+-0500&secure%5Bsession_id%5D=506cb330-fb43-4ee6-a01f-80f56f19eb16&secure%5Btoken%5D=b2bab24fb5b79292f0bcf80df56a1581944aed344e1b13cf6da409b3802bac39&format=llm_user) ## Donately Integrations - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Lovable](https://www.g2.com/products/lovable/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Donately Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **Marketing** - Email Marketing ## Top Donately Alternatives - [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews) - 4.3/5.0 (145 reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) - 4.6/5.0 (1,432 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - 4.6/5.0 (875 reviews)