WebTitan Web Filter Reviews

I really like this system because it provides one of the best layers of protection for the servers and computers of my business, bringing almost zero spam emails in my mail tray. This system is very simple to configure however, I could do it under the tutelage of the technical support team, in order to make an optimal configuration.

I also congratulate the team of designers of this system for its friendly and versatile interface with a range of options and filters in each function, which allow me to be able to perform a better management on the web, I can also perform more detailed searches in order to obtain Excellent information. This system has a simple and very useful reporting.

If we start talking about the price, I can say it is crazy, compared to other systems that do much less than WebTitan and are extremely expensive. I really like the attention provided by your customer service team, they are very attentive, they are always on the lookout to correct any problem that may arise with the system.

Honestly, at the beginning I felt overwhelmed by the amount of functions, it has, in which I did not know what to do or where to start, but after having communicated with the technical support team, that feeling stopped and I began to understand much more this great tool.

I definitely recommend this system a lot and I think it is necessary to say that this system is vital for all businesses. If you want to know more about it you can have your trial version for a limited time and so you can evaluate it.

Thanks to this system allows me to manage access to the web of my work team, based on the scale or pyramid of hierarchy, this because the base members of my team do not lose focus on the performance of their tasks and my managers, as they need more information on the web, I grant them a broader access to the execution of their tasks.

Extremely quick and easy to setup users/locations. A substantial list of filter categories to choose from makes it simple to begin filtering web traffic straight away, but the granularity of being able to have a different profile for each location with white/blacklists makes it even better for the end users. The simple web interface makes finding the the information about what has been filtered from each location very easy and reporting is straight forward.

So for I have not found anything to cry about when it comes to WebTitan, although I have not used, nor do I have a need for the some of the more advanced features, such as AD integration, It has done all that I have asked of it very well indeed. As a result of my experience with WebTitan, I am also considering their SpamTitan product.

If you have any concerns or questions, give them a call. I did and wasn't disappointed.

web security, end user productivity

We had three requirements for a web gateway/proxy server:

1. It must be able to integrate with Active Directory to avoid users entering another set of credentials.

2. It must be possible to place users in specific groups of defined levels of access.

3. Reporting must be simple and clear to be able to provide feedback to management.

WebTitan did all three of these with little hassle.

Some of the configuration items could be described better in the documentation, like the authentication methods. Suggestions and when to use what option would go a long way.

Download the trial and install it. We had it up and running in under 2 hours from when we started the download. It is the best way to see if it will meet your needs.

Users can spend allot of time on websites that results in WAN connections to be misused. With WebTitan we have much better control over this.

The granular control it allows you to have over what people can and cannot access is unlike any other product I have used or evaluated. Being able to tie into Active Directory groups is great. And their support is extremely helpful when needed.

Usually installation of a new instance cannot be done without some intervention from support. There is generally some issue that pops up that support has to resolve. Unable to set the day/time of day that definition updates download to the machine. We've had a few instances where the whole DB gets corrupted and the VM has to be re-built and restored.

Total web access control and logging for my users. We have a very wide range of web access needs where some users have ALL internet access blocked other than a whitelist. And some have all web access allowed other than a blacklist. And some just get wide open web access. I can accomplish that for everyone and still get all traffic logged and reports generated for visibility.

It just works. Can be setup to be simple or indepth for each user. Takes a major load off of your e-mail server by limiting the amount of incoming spam it has to deal with. If you run an in-house e-mail server on a limited connection or have other performance issues, this will help out a lot.

The admin setup can be a bit confusing at times. But it does add flexibility to their system, so a bit hard to knock it on that. End user training also is a consideration. Anti-Virus is good but could be a bit better too.

Be ready for some consideration on your setup for this product. You can setup users individually or just use a blanket coverage of how spam is handled. Setting up users can be a chore, and training is a must.

We have an in house e-mail server and it was just getting too much for it to handle all the spam, let alone the proper e-mail we were getting. We set this up and the difference was amazing. Reduced the load to 1/3 of was it was before, allowing us to extend the life of our hardware and also not have to consider more expensive internet connectivity.

It's very easy to use and configure from the web interface. WebTitan is a fraction of the cost of other products like Cisco Cloud, and yet provides much the same protection. I can manage users network wide. Filter Website by category and custom lists. WT is blocking most if not all of our spam and malware

The on the go software addition (which allows filter customization on a per user basis) could have better mac support but thats on the way I'm told.

If you are looking for a product to filter your entire network both on and off site and you don't have the budget to waist on products 10 times the price, WebTitan is for you.;

We have our mail server blacklist and we're dealing with a rash of botnet style attacks. WebTitan solves the issue within minutes of enabled it network wide.

El que WebTitan sea en la nube y no deba gastar dinero en costosos hardware físicos, y por supuesto los filtros de DNS que son de mucha importancia en cualquier web.

En un principio me costo un poco configurar de manera correcta los DNS y otros ajustes, pero con suerte recibí ayuda y todo va bien desde allí

WebTitan offers a quality service at a price, which in my opinion, is very good value for money, also once you understand how it works it will become very easy to configure it.

Definitivamente el filtrado web con DNS, eso es algo sumamente importante para la seguridad de nuestro sistema y WebTitan ha podido ser de mucha ayuda con eso.

- LDAP authentication, profiles work regardless the user IP address

- can filter encrypted connections

- MANY options for access policy and filtering

- powerful reporting

- updates for category definitions and antivirus

- clear interface, easy to setup and maintain

- robust system, never crash

- only 8 custom categories can be defined

- time restrictions not apply to global filtering settings

- antivirus engine not among the best

I use it on premise, for cloud subscription you must give it a try.

I can apply company policies for web access restrictions and isolate all the workstations from the Internet by allowing access only through proxy for some applications only (e.g. browser). Also can avoid (un)intentional access to malicious sites.

When it works, it works. I like the AD integration, allowing the use of profiles to create pseudo ACL's to the web based on filtering preferences. On the Go agent is an extremely awesome feature. Employees would just take work assets home and bypass the web filter, but the OTG Agent stops this as it takes over DNS wherever the device goes and applies the filtering rules. ]

The cloud aspect is nice being able to log into the system from anywhere to provide assistance is tantamount to SLA's

1. Inability to filter by IP address as well as AD

2. more intuitive tools, like the test feature, it would be nice to be able to select the profile you'd like to test against instead of having to use the ip address of the user (but you can't filter by IP so this seems broken to me)

3.WMI/RPC needs to be running for this system to function properly - this does open security concerns in a production environment some people may be unaware of.

4. whitelisting websites is tedious and labor intensive, if you have multiple profiles and need to whitelist a site, say company wide (which involves multiple profiles), it needs to be added to each one individually. It would be nice if you could select all the profiles to apply a URL to when whitelisting.

5. Mass imports for whitelists overwrites the entire profile instead of the delta - - EXTREMELY ANNOYING

6. Only a single login for the cloud portal - not conducive to a strong CSF when they're multiple techs who need access to the platform

Research the product. WMI/RPC is required for this implementation to function completely, not really discussed in the sales pitch

SECURITY, this is the main problem. Most Cybersecurity incidents happen from the inside, meaning someone goes somewhere they shouldn't and downloads something nefarious.

The best part of WebTitan for us is the interface. Where the Umbrella interface had been "modernized" to make it more "visually appealing" it also made it very annoying to use for quick info. The WebTitan interface lets me login, check all the blocked traffic for the day, and log back out faster than I could even get the view filters set in Umbrella.

There's not much to dislike because it fits the way we want to work with the info. The one thing that could be improved is a view filter that allows me to see every IP that attempted to visit a specific domain without having to run a report to get that info.

If you want to log in quickly, check the blocklist, and get out without wasting a lot of time, this is great. You can start a trial to see if it works for you.

The Umbrella interface had become so time-consuming to work with that we just stopped bothering unless there was an emergency. With WebTitan, the interface is so quick to navigate and scroll through the info I need that I have started logging in several times a day to check on things quickly. This has drastically improved our response time to potential issues with clients.

The web filtering uses DNS as opposed to hardware, so there isn't any bandwidth overhead. On top of not having to employ expensive physical hardware, that's a huge plus.

The whitelist keys do not always function properly. We didn't have a lot of success in creating keys on the endpoint to allow certain websites. This is bypassed by whitelisting the site for the policy. We reached out to the support team and they were able to resolve the issue with some troubleshooting, but the solution isn't something most end users could handle, meaning we'd have to get an IT staff person to permit it (as opposed to a manager) so there is some management overhead there.

If you're looking for a basic DNS based web filter this is a good option. Support was a little slow but the price wasn't as high as other available options. For a small business, this is a good solution.

Web filtering for our corporate office that is more strict than other areas of the business.

The product works very well. I have tested other DNS filtering services and found WebTitan to be the best I have tried in terms of filtering out adult search results and images.

Nothing, I have been very happy with the WebTitan product and service.

Before selecting WebTitan, I review the capabilities of around 6 DNS based web filtering services. I initially tested other vendor systems and found them to be lacking in terms of not filtering all types of internet searches. When testing WebTitan, I have never experienced a problem where filtering does not work for both web searching and image provision.

We are a leisure company whose customers are of all ages. We use the WebTitan filtering solution to remove adult content from our free to use WiFi service.

When I write about WebTitan’s pros, they are really uncountable. It provides really easier and quick ways of blocking malicious content and spam. With the help of this software viruses can be easily minimized. In order to have granular control over user web filtering, this software is considered to be the best among all. As far as administrative perspective is concerned, this software no doubt provides easy ways. Really superb product through which one can easily kick out bad stuff.

One of the cons is that this software do not provide several updates. Blacklisting TLD's through this software seems to be impossible which is considered to be the drawback of this software.

Ultimately I can say this software is really effective that has provided much convenience and fulfill all web filtering issues across my organization.

Extremely easy to use and easy to setup. Integration with our network was very simple as well. We were looking for a product that had a informative dashboard and an easy way to setup rules. This was the perfect product for us.

slower loading times for review of activity of users in our office. Also occasionally needs to be rebooted as internet access is blocked after extended up-time of the server.

If you are looking for an effective solution that meets your price requirements as well as ease of administration, webtitan is a perfect product for you.

We are using this product to limit internal users from accessing restricted sites. We also use this product to audit activity for specific users in our office.

It was just so easy to setup and worked right out of the box. The URL database is very comprehensive too so we can be sure our network is safe. The sales and after support has been very good too.

There's nothing I didn't like about the product really .

The setup was so easy especially compared to GFI WebMonitor, the cost is way less too.

Web filtering. It's a lot easier to administer and is MUCH cheaper than our old solution.

Agent deployment was hassle free. Logging features and dashboard provided good insight with relevant information. Reports were easily configurable and straightforward.

Customer support was difficult to communicate with and usually seemed disinterested. Limited scope with regards to troubleshooting. Follow-up often requires reminders and in one case completely ceased when no canned solutions or initial troubleshooting steps worked.

Products and services work well however be prepared for long days and nights performing troubleshooting on your own, if something goes awry. Recommend going month to month vs a long term contract until satisfied that their services meet your organizational requirements and goals. Do not recommend unless integrating with existing Active Directory structure.

URL Filtering, Employee & Workstation Network Activity Logs

The security of our network. If a virus or other malware tries to fool a user, we get a error message and not a virus in our computer. We can choose which web sites and category we want to stop for our users.

There is not much to dislike. Some users want to se pages which the web titan has banned. Then if this is something we want to whitelist I need to log in to fix this. It is easy, but sometimes it is a lot of questions regarding this

Safer companie network, and ease of mind for me.

I like the simple, easy to navigate GUI, that makes finding everything perfectly easy. The functionality we wanted is mostly available. It is very nice to be able to customize the GUI and add our own Logo.

The Outlook addon for SpamTitan isnt very user friendly. Opposed to the rest of the software, it doesnt seem very polished. You cant let specific users release mails marked as viruses, only the entire domain.

Use a free trial before to make sure the product is right for you

We wanted Security, which is excactly what we got. Mostly everything we wanted to do is availible. We also got a way better of understanding on how SPAM would affect our company without SpamTitan

Deployment couldn't be easier and management is very straightforward. In the simplest form you just need to point your DNS forwarders to their DNS server and add your location IP to the portal.

For roaming users or locations with a dynamic IP a lightweight agent is included for free.

Active Directory integration adds user level reporting and the VM required is also included.

For AD integration an on-premise proxy is required. I would like to see the proxy eliminated and LDAP direct to the cloud.

Give their trial a go. You won't be disappointed.

Primarily security. Blocking malware infected websites and links in phishing emails.

The ability to filter specific URL sets based on the users using them. Also it reduced our SPAM to near zero for our Exchange On-Premise users!

My only complaint is that it can take some tweaking to get the spam filters just right. We had a couple of false positives when we started but after about a month the system corrected itself.

We had alot of phishing and spam emails flooding our shared mult-tenant environment which we use Exchange on-premise for compliance reasons. This solution provides a drop in solutions which can be deployed in AWS with very little configuration.

We tested several cloud based email protection services and found WebTitan by far the best service. Excellent product backed by excellent technical support technicians across the globe.

The only downside is an aging UI/UX on the backend admin area. A mobile app or mobile first admin portal would be a nice addition.

spam and virus protection

SpamTitan in easy to use and they offer great customer support. I was having issues getting everything configured initially. One email to their tech support and they logged in and fixed the issue for me. THEN told me what they did to fix it so I wouldn't run into this problem in the future!

So far I have not found anything I dislike about this product.

We use SpamTitan strictly for spam filtering. It has cleaned up A LOT of junk mail that gets sent to our staff and police officers.

webtitant is easy to setup and policies are pretty simple to configure. it was up and running in now time.

Public address has to be add manually and when the IP changes you would not know if it's working or not.

Webtitan is being used to filter guest network traffic.

very easy setup - 5 minutes to configure

detailed reporting

easy to use

very good support

it doesn't filter for content itself only at the URL level, but I guess that what DNS filtering is suppose to do.

filtering websites for malicious URL's

Web Titan has drastically cut down the time my employees spend on sites that they should not be on. This in turn has cut down on computer issues and increased productivity.

It is somewhat difficult to completely implement without a server client situation.

Productivity has increased.

The platform is fast and I can adjust the filters as I like them.

Sometimes the categories get mixed up or the same website falls into 2 categories which can end up blocking some sites.

Great product at a fraction of the cost of some of their competitors.

Protecting end points from physhing sites and infected URL’s.

Simple easy setup and clear pricing. Customer support is pretty good and the application works nearly as well as SpamTitan which I have used for over 10 years.

We have had some performance issues with serving DNS for websites, but overall it has been a positive experience.

We use this product is a web filter for all servers and endpoints in our company to prevent unauthorized access to non-relevant websites and to assist in blocking malicious sites and code.

Easy of use and setup. I like the real time updates so that we can block and unblock websites on the fly.

Issues with filtering SSL over Chromebooks.

Filtering the web for 2000 students. Real time updates and changes.

The ease of access using the solution, and the ease-of-mind support form the vendor. When purchasing a solution/product from anybody, knowing you're buying from people who never fail to put up a good face can really influence your decision. On the basis of this, I would recommend WebTitan to a friend or colleague.

Unfortunately, as I would like to write anything I dislike about WebTitan I am unable to. That's down to the fact that I have not being experiencing the solution long enough to name any faults.

Definitely reccommending just form experience from ease of use, implementation and administration.

Scalability

No additional hardware required

Integration with Xirrus Wi-Fi solution

No technical skill required

Implementation is a snap. Just specify DNS in the router.

individuals can specify unfiltered DNS in their IP Stack and bypass the filter.

Using as content filtering ensuring safe network environment for our church.

Easy to use and easy to setup - and great support from the guys at WebTitan when we have questions.

I'd definitively recommend this solution.

Nothing to say on that side of things. It works well for us and was easy to set up.

Do not hesitate to ask for support - they are great at helping for the setup and implementation.

We can easily manage access to websites.

A great web filter. It keeps our network safe from threats. We get blocking done to anything that can cause damage or anything that may be inappropriate.

Reporting could be a lot better also, support could be better. Apart from that application is great, it does what we put it in place for.

Monitoring web traffic. Lets us know what is being blocked.

The service is very intuitive and easy to use- I'm using it as an MSP provider and the integration with the API is simple, well documented and supported. Makes it much easier to use and offer it to our customers

The oauth1 authentication mechanism is not as intuitive in general. This made my experience at the beginning very frustrating. I'd suggest looking into more solutions for third party API authentications that are still secured but are easier to use

offering domain filtering services to my customers, and not having to develop it as a service of our company, made it economically better

I really love the amount of options you have in protecting your network. There seems to be an almost endless granularity in filtering.

As we are a small company, the pricing did not seem to fit our needs. You need to uphold a minimum number of accounts to even have the service. This is the only thing that turned us away.

Be prepared to have a lot of accounts to get the best pricing.

My clients have realized the potential of DNS Filtering services. The reporting has gotten more comprehensive. Our recurring revenue has increased because of this.

WebTitan is a very flexible product. I have purchased this product because I needed an alternative solution that would be easy to use, and would be cost effective. Web Titan ticks all the boxes.

Using the product took a while to get used to as the old product I was using looked and felt different. After a day, it was fine.

We needed a solution that would deliver a number security issues which our old provider could not resolve. WebTitan has closed the security gaps and is helping in with a number of security audits.

I have found the WebTitan program most effective in blocking specified/ targeted sites to protect our network. It has the necessary reports and monitoring to allow for monitoring and staying on top of potential issues

This is a product that I cannot find an issue with.

I recommend this product to anyone seeking an excellent content filter.

Keeping certain sites that are know for hacking and hate material

I like the set and forget ease of working with WebTitan.

I dislike the detective work needed when a CDN is blocked that breaks another website.

We are adding another layer of protection to web browsing for our customers. WebTitan, in combination with either Trend Micro or BitDefender helps provide a higher level of DNS and content filtering.

Easy to manage and integrate with Active Directory

Some apps require static ip's and rules to function.

Be sure to give it a fair shake. Do not let the lower price fool you. IT is as good as many content filters costing much more.

Keeps our users from going to web sites that are not appropriate for work.

WebTitan works well, exactly as described. It made it very easy to manage multiple locations from a single interface.

The IP update tool for sites with dynamic IP addresses is a bit cumbersome and difficult to get to work.

Easy to manage content filtering for locations where kids have internet access.

It is a friendly system, easy to install and recover in case of disaster, it does what it has to do. It could have more functionalities that support the client as data mining (BI).

Does not have flexibility in the reports.

there is no update of new threats in a timely manner.

spam in the any mailbox

blacklist

We love the price of WebTitan. We needed a web content filtering solution and when compared to the competition WebTitan offered the same features but for far less.

Setup could have been easier. There are several different pieces of user documentation and installation documentation. However, customer service has been very helpful and quick to respond with any issue that we had.

I would recommend WebTitan.

We are using WebTitan as a tool to filter web content for security and productivity reasons.

AD Integration, Strong Linux base, Flexible

The UI is outdated and it get's harder to sell every year. You need to revamp the UI and implement new competitive features.

The UI is outdated and it get's harder to sell every year. You need to revamp the UI and implement new competitive features. This goes for SpamTitan as well (or even more).

Defence against Malware of any Kind, more Control over the allowed content categorys, analysis of surf behavior.

Simple to use, good support, easy to implent.

The whitelist was not working for me, I had to autorise all categories in order to remedy to this big problem.

resolve the whitelist/categories issue

I m consultnat in immigration

WebTitan has great service. Delivering the WebTitan Cloud took only one day . The configuration and implimentation was eazy.

The block page config is a bit strange. It would be better for me to use html in the advanced config.

I would recommend WebTitan to other companies searching for dns webfilter solution. With the cloud gateway installation is quick and eazy.

Limit usage on expensive network links

Cloud base DNS protection, doesn't slow down endpoints.

Lack of location based security policies template

Perfect for in-house IT, still needs improvement for MSP

DNS protection and Webpage filtering

Central console, many features, stability, FreeBSD

prices, types of configurations (I would rather see this working as firewall)

I prefer not use cloud

In most cases we need to control of URLs/websites

Ease of configuration. Simplicity of the product.

NA. The product was simple to setup and works well. We modified the block screen but that was about it.

Denying DNS resolution to known compromised or malicious sites was not part of our security strategy. We secure our network using Firewalls, IDS/IPS, Antivirus and AntiMalware and now DNS filtering.

You can set it up to send emails with crustal hits such as inappropriate content. Easy to run reports and see times etc.

Difficult to set up with receiving emails and then the email system randomly stopped working.

Very good product, don't 100% rely on the email system and keep regularly checking.

Safeguarding within a school.

I like the fact that I can Install my own appliance virtually.

Not very good SPAM catch rates. Too much SPAM gets through.

Does catch some SPAM

easy to install and easy to manage

not able to block torrents

good webfilering device