Webroot DNS Protection Reviews & Product Details

The console is easy to use, and very feature rich Review collected by and hosted on G2.com.

The Cost, it is higher priced than Cisco Umbrella, but much easier to use Review collected by and hosted on G2.com.

An extra layer of security, specially for computers outside the premises. Review collected by and hosted on G2.com.

Configuration can be a bit complicated at first. Random instability can cause endpoints to stop having access to the internet. Review collected by and hosted on G2.com.

We go with Webroot DNS Protection to improve the security & privacy of our customer's DNS requests. DNS visibility is excellent as we can gain insights into the applications in use, customer visits, session metrics and event logs. Since it's a fully-managed DNS solution for security, each request is scanned for malicious actors and threats are dismissed before entering our application servers. Review collected by and hosted on G2.com.

We have recently transitioned to the Webroot DNS protection platform as we work with DoH resolver servers. We could notice a significant improvement in our DNS functionalities, such as request filtering, visibility and custom logging levels. It also offers DoH request blocking for use cases where we need to retain DNS filtering & visibility of incoming requests. Review collected by and hosted on G2.com.

Various Webroot Endpoint software and Webroot Customer Service.

Webroot products work as expected but the support are just incredibly easy to get a hold of, not to mention that they're very friendly! Review collected by and hosted on G2.com.

I can't say I dislike anything about this product as I still need a bit more exposure to how it works but overall, it does what it says on the tin and does so for many of our clients.

There are conflicts with the likes of Watchguard TDR and products that already control DNS methods/routing, but, that's just how it is. Review collected by and hosted on G2.com.

Filtering worked decently, the fact it was integrated with the anti-virus tool did make management much easier in some aspects, but it turned out to also be its downfall. Review collected by and hosted on G2.com.

Management was a pain, commands like uninstall often failed, and the control panel has weird bugs such as if you turn off the product it still bills you for active IPs unless you delete them first... and even then they may or may not stop billing. Review collected by and hosted on G2.com.

Webroot is part of our security stack we sell, its easy to use and simple for new engineer to learn the back-end. This is key for us to be able to support out customers in the best way possible and Webroot allows this to happen. We love the definitions are cloud based and always updates and in incorporates well with our other systems (ConnectWise). Review collected by and hosted on G2.com.

What is there to dislike? We have had a great experience with Webroot and their support are always happy to get involved with any problem we have. Review collected by and hosted on G2.com.

Webroot DNS Protection is a SaaS (Software as a Service) solution that filters all DNS requests from a system in order to stop traffic to domains that can pose a security risk. Webroot DNS Protection works by sending all DNS requests, both at the individual device level and at the local network level, to Webroot's secure DNS. Webroot DNS Protection works with both clear and encrypted requests (DoH, DNS over HTTPS). Webroot's DNS servers are located in the Google Cloud datacenters, which guarantees excellent performance, great security and excellent privacy. Encryption is an important aspect in DoH (DNS over HTTPS), as it ensures the security of DNS connections. Webroot DNS Protection leverages DoH encryption while providing visibility, logging and security in DNS requests. Full support for DoH at the network, user, browser and roaming levels complete visibility of all DNS requests, in order to allow administrators access complete information about the use of the internet within their organization, in order to be able to make effective decisions on security and access control. Review collected by and hosted on G2.com.

The console configuration is not immediately understandable Review collected by and hosted on G2.com.

I like the fact that it gives complete peace of mind. It removes the worry that clients will have more problems when browsing online and raising unnecessary support tickets. Review collected by and hosted on G2.com.

Some of the settings can be a little convoluted. Review collected by and hosted on G2.com.

Webroot DNS Protection is easy to deploy and maintain, a lot of thought has obviously gone into streamlining the user experience. Once deployed, protection is straightforward. An administrator has a lot of flexibility over what and how users are blocked and what can assign different levels of users differing abilities. Webroots massive database of harmful IP addresses is updated continually, and DNS Protection draws on that huge foundation of knowledge to pair with machine learning/AI to sculpt security settings in real-time. Review collected by and hosted on G2.com.

Ability to have more granularity in selecting specific block settings. There are times, particularly when working with clients in the legal profession, when more access to sites normally blocked for content (not malware) is needed. The ability to "unlock" certain blocks for a period of time (1-4 hours for example) so that we don't have to remember to go back and re-engage would be helpful. Review collected by and hosted on G2.com.

Ability to limit access to sites and different topics. Can look into what users/computers are visiting sites, gives you reports to look at and very helpful in terms of evaluation. Review collected by and hosted on G2.com.

Typically have no dislikes about Webroot DNS. Could offer more options for blocking or training on DNS protection. Certainly needs a few more features, the portal is a bit messy when creating policies. Review collected by and hosted on G2.com.