--- title: Demisto Reviews meta_title: 'Demisto Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Demisto works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 15 scale: '5' date_modified: '2026-06-05' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # Demisto Reviews **Vendor:** Palo Alto Networks **Category:** [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar) **Average Rating:** 4.5/5.0 **Total Reviews:** 15 ## About Demisto Demisto is a platform that provides automated and collaborative security solutions. ## Demisto Reviews ### 1. Great Product for SOC Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Demisto?** Automations - really easy and useful, Tickets - really easy and user friendly, you have the room to write, the reasons to close, and you can easily integrate features that can help you Also - good intergration with Slack **What do you dislike about Demisto?** The search, If you want to search a specific string to see some tickets with this string (For example Hash that you pasted in the normal array of the investigation), You can't, while in JIRA you can. **What problems is Demisto solving and how is that benefiting you?** Showing me tickes that triggered by an Splunk alerts, Gives easily integrations with multiple products, And you can make automations easily with playbooks there. ### 2. great tool for a SOC center **Rating:** 5.0/5.0 stars **Reviewed by:** Parth P. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2020 **What do you like best about Demisto?** Automation, Smooth and Efficient, Integration APIs with over 1000s of tools. **What do you dislike about Demisto?** So far, there is nothing to dislike about Demisto. **What problems is Demisto solving and how is that benefiting you?** Demisto helps to reduce the Manual repetitive tasks that we do by providing powerful automation capabilities. ### 3. Best Security Orchestration, Automation, and Response system for you. **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony M. | ICT manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2019 **What do you like best about Demisto?** Each incident in Demisto has a War Room view, which is a shared collaborative workspace where analysts can chat with each other, run commands in real-time, and have all their actions documented for future learning. This has really made my work eaaier and moreso has helped to create a sense of need for teemwork **What do you dislike about Demisto?** I bear no paramount dislike to Demisto software,only that it should perfect its usage to all types of users,and also consider analysts stake on analysing the system by being even more efficient and marginal . **Recommendations to others considering Demisto:** Such an adorable system that rensponds to incidents with speed and scale.Demisto’s orchestration enables security teams to ingest alerts across sources and execute standardized, automatable playbooks for accelerated incident response. **What problems is Demisto solving and how is that benefiting you?** Its a perfect threat hunter.Demisto threat hunting playbooks can be scheduled to run at pre-determined intervals, rapidly scanning for threats in your environment after ingesting external threat feeds or following up on existing incidents ### 4. The operating system for enterptise **Rating:** 5.0/5.0 stars **Reviewed by:** mary n. | ICT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2019 **What do you like best about Demisto?** The system has threaded together the security system,enabled different teams to collaborate and continously onboard new features to help resolve threats faster. **What do you dislike about Demisto?** No major drawback,only that more improvement needs to be implemented on the monitoring system since some limitations lies in monitoring some systems eg IPS,GAV and GAS. **Recommendations to others considering Demisto:** Solidify your incident rensponse with Demisto! it's an efficient automatic system orchestrated to streamline alert ingestion from multiple sources and kick off tailored rensponse playbooks.Its simply the best **What problems is Demisto solving and how is that benefiting you?** Demisto has brought unison by unifying workflow.Orchestration engine weaves actions across the security product into unified workflows that minimize the need for constant tab switching and time-sapping cordination.Its just a perfect time saver. ### 5. Best Security Orchestration, Automation, and Response system. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2019 **What do you like best about Demisto?** It is a very secure platform and is mostly automated. It provides us with alerts when there is a potential hack taking place on our servers. Demisto’s machine learning capabilities increase responder productivity, accelerate playbook development, and enables one learn more efficient security operations. **What do you dislike about Demisto?** It’s expensive, but definitely worth the price. Also sometimes the plugins are annoying. **Recommendations to others considering Demisto:** Definitely choose for Demisto, it’s the best in my opinion **What problems is Demisto solving and how is that benefiting you?** We have done automation with the playbooks integrated in Demisto, it works so good ### 6. "Amazing item." **Rating:** 5.0/5.0 stars **Reviewed by:** jordan n. | Supervisor, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2019 **What do you like best about Demisto?** It is an extremely secure stage and is for the most part computerized. It furnishes us with cautions when there is a potential hack occurring on our servers. It modifies the security of our online information. I additionally love that it has an assortment of choices to pick from.I love that it works very well(its not a con). I have delighted in utilizing it since it shields the organization from potential programmers and its simple to utilize. I adore that they stay in contact with their customers. **What do you dislike about Demisto?** It is very costly however its extremely worth having it.Setting up a few highlights can be very troublesome on occasion. Other than that I adore every little thing about it. **Recommendations to others considering Demisto:** This is another item in the market which is going in the correct way. Its justified, despite all the trouble to utilize it.For a more grounded reasonable and better security programming, Demisto is the best approach. **What problems is Demisto solving and how is that benefiting you?** It has helped us guard our servers from hacks. It likewise encourages us draw in with our consumers.It has kept our organization from being hacked. ### 7. Solidified incident response. **Rating:** 4.5/5.0 stars **Reviewed by:** Richard N. | Information Technology Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2019 **What do you like best about Demisto?** Its documentation of security threats and prevention of our servers from hackers thus improving our productivity. **What do you dislike about Demisto?** Its price is costly but a wonderful product despite that. **Recommendations to others considering Demisto:** Has great client relation and offers real time incidence response. You should have it. **What problems is Demisto solving and how is that benefiting you?** Customising security of online data. ### 8. Great security situation **Rating:** 5.0/5.0 stars **Reviewed by:** Peter G. | Marketing Advertising Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2019 **What do you like best about Demisto?** It alerts us when there is a potential hack happening on our servers. It standardizes the security of our online data. I moreover love that it has a variety of decisions to pick from. It is a protected tool and is generally computerized. Nonetheless, it has a lovely UI. **What do you dislike about Demisto?** Expensive but worth it and the plugins can be annoying most times. **Recommendations to others considering Demisto:** If you are seeking for a tool or platform that can handle your cyber security effectively and then look no further, Demisto is the answer. **What problems is Demisto solving and how is that benefiting you?** Documenting security threat and preventing our servers from hackers. Generally sever security is handled with Demisto. ### 9. Easy to use and secure **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2019 **What do you like best about Demisto?** We have been using Demisto a little over a year now. I feel that our servers are very secure. Demisto notifies us if there are any potential hacks to the server. The alerts are easy to interpret and recognize. Demisto also has great client relations. **What do you dislike about Demisto?** Demisto is a bit expensive, but I think the product is definitely worth it. It will pay for itself over time. It also took a while to set up features. **Recommendations to others considering Demisto:** None at this time. **What problems is Demisto solving and how is that benefiting you?** We are using Demisto for cyber security issues. The feedback is sufficient for the service. ### 10. Quality for a quantitative price. **Rating:** 4.0/5.0 stars **Reviewed by:** Mo B. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2019 **What do you like best about Demisto?** It's amazing how easy it was to integrate this product into any scenario. **What do you dislike about Demisto?** It can be a very expensive thing to manage. **What problems is Demisto solving and how is that benefiting you?** If you have the proper money, and also want the best security for all of your server information, it's perfect! ### 11. Neutral **Rating:** 2.5/5.0 stars **Reviewed by:** Taylor L. | Medical Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2019 **What do you like best about Demisto?** I like that it has a clear graphical interface and that it runs in real-time **What do you dislike about Demisto?** The cost is not very good. it is the only I dislike **What problems is Demisto solving and how is that benefiting you?** It helps investigation and getting feedback ### 12. Good playbook administration. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Demisto?** its easy to manage playbooks, and it can be connected to other systems to automate tasks. **What do you dislike about Demisto?** there's no many plugins as other similar toools. **Recommendations to others considering Demisto:** great for task automation. **What problems is Demisto solving and how is that benefiting you?** automation for repetitive tasks ### 13. Good on Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2017 **What do you like best about Demisto?** I like that I can include my app on more than one platform and get a full picture of user engagement **What do you dislike about Demisto?** Setting up some features can be cumbersome leading to me ignoring use of the feature all together **What problems is Demisto solving and how is that benefiting you?** We have been using Distimo to track user engagement so that we are able to see where most of our traction is happening. Using this data then allows us to focus more advertising dollars and areas that are under-performing. ### 14. Great Incident Response tool, with playbooks; if budget allows **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2018 **What do you like best about Demisto?** Demisto is easy to install and configure and has endless options, with templates, playbooks, a ton of integrations and a rich commandline. **What do you dislike about Demisto?** The price; Demisto is an enterprise level tool and as such, it attracts a high price tag. There is a Free version, but this has a 30 day restriction on incidents. **What problems is Demisto solving and how is that benefiting you?** Automating incident response and documenting security inicidents ### 15. Demisto Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Demisto?** Our company uses Demisto to secure our online data from potential hackers. I love the ability Demisto gives us to customize the security. The intuitive product allows us to only see security alerts that we care about. We've used other products in the past that relay thousands of alerts per day and it was becoming overwhelming. **What do you dislike about Demisto?** Demisto is expensive for us but worth every penny. Other than that we love everything about it. **What problems is Demisto solving and how is that benefiting you?** We are solving our cyber security issues using Demisto. - [View Demisto pricing details and edition comparison](https://www.g2.com/products/demisto/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+10%3A51%3A50+-0500&secure%5Bsession_id%5D=a5f566e0-0151-429e-ac9b-2da4326d97bb&secure%5Btoken%5D=a14589aab77d22a162ee098f5d4b268468b29a73980e1137169e2a760c486504&format=llm_user) ## Demisto Features **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Automation** - Workflow Mapping - Workflow Automation - Automated Remediation - Log Monitoring **Orchestration** - Security Orchestration - Data Collection - Threat Intelligence - Data Visualization **Generative AI** - AI Text Generation - AI Text Summarization **Response** - Alerting - Performance Baselin - High Availability/Disaster Recovery **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Demisto Alternatives - [Google Security Operations](https://www.g2.com/products/google-security-operations/reviews) - 4.4/5.0 (45 reviews) - [Swimlane](https://www.g2.com/products/swimlane/reviews) - 4.5/5.0 (45 reviews) - [IBM QRadar SOAR](https://www.g2.com/products/ibm-qradar-soar/reviews) - 4.0/5.0 (25 reviews)