G2

Phanith V.

Information Security Analyst

Mid-Market (51-1000 emp.)

10/14/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"AI-Driven Workflows and Integrations That Could Transform SOC Efficiency"

5/5

What do you like best about Torq AI SOC Platform?

I’m exploring how the Torq AI SOC Platform can help automate security operations, reduce alert fatigue, and strengthen incident investigation and response. Its AI-driven workflows and integration capabilities are especially interesting to me as potential ways to improve SOC efficiency and cut down on manual effort. I’d like to better understand how it can complement my existing SIEM and EDR tools, and where it fits into the overall workflow alongside them. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

One potential challenge with Torq AI SOC Platform is that configuring automation workflows and integrating multiple security tools may require initial technical expertise. Complex workflows can also take time to design, test, and troubleshoot. Additionally, teams may need time to understand how to customize automation to their specific SOC requirements. Improved documentation and beginner-friendly workflow templates could make the onboarding process easier. Review collected by and hosted on G2.com.

What problems is Torq AI SOC Platform solving and how is that benefiting you?

Torq AI SOC Platform addresses challenges such as alert fatigue, repetitive manual investigations, and time-consuming incident response workflows. Its automation capabilities help streamline security operations, improve incident triage, and coordinate response activities across security tools. This can help SOC teams reduce manual effort, improve operational efficiency, and focus more on investigating high-priority threats rather than repetitive tasks. Review collected by and hosted on G2.com.