Cvent Event Marketing & Management Reviews & Product Details

We have delved deeper into Cvent capabilities - including customizing communications and follow up for session attendees/non-attendees. We are able to tailor our messaging not just at the event level - but also at the individual session level, which is helpful. Review collected by and hosted on G2.com.

As we utilize sessions within events more, it would be useful to be able to display attendees by session - not just by event. That way, guests can see who is attending each sub event and use that info to decide their own attendance. Review collected by and hosted on G2.com.

One of the newer things I like about Cvent Event Marketing & Management is the continued innovation around AI and workflow improvements. Features like CventIQ help streamline tasks such as writing event content and generating session summaries, which saves time for planners. I also appreciate the new navigation updates that make the platform easier to move through, along with tools like bulk session tagging that simplify managing large agendas. Enhancements like Cvent Essentials also make it easier to scale smaller events while maintaining a consistent experience. Review collected by and hosted on G2.com.

One area where Cvent Event Marketing & Management could improve is simplifying the user experience. While the platform is very powerful, the number of features can make it complex for new users and sometimes requires a steep learning curve. Additional onboarding guidance and simplified workflows would help teams get up to speed faster. I would also like to see more flexibility in page design and formatting, as well as better collaboration capabilities so multiple team members can work in the same event build simultaneously. Review collected by and hosted on G2.com.

Cvent continues to expand the ways planners can manage the full lifecycle of events in one system. The ability to manage registration, attendee communication, reporting, and post-event analytics in a single platform remains extremely valuable. Their reporting capabilities and integrations also make it easier to track engagement and participation across multiple programs. Review collected by and hosted on G2.com.

ecause Cvent offers such a broad set of features, the interface can still feel complex and occasionally overwhelming for new users. Navigation between modules and understanding where certain functions live can take time to learn. Continued improvements in usability and simplification of workflows would make the platform more accessible for teams that do not use it daily. Review collected by and hosted on G2.com.

I find Cvent Event Marketing & Management to be the most complete platform I've used; it really helps in delivering what I need or finding workarounds when necessary. The reporting feature is very complete, allowing me to create diagrams, display specific information, and filter to view exactly what I need. Once familiar with it, managing attendees is extremely easy. The marketing and communication tools are fantastic, offering numerous options for tracking and reporting, all in one place. Additionally, the help from the Cvent team and their training made the initial setup better despite the platform's complexity. I also like the integrations with Salesforce and Swapcard. Review collected by and hosted on G2.com.

There are always areas of improvement; I think visibility of groups, specific filters, and codes need to be improved across the platform, like audience segments. Sometimes you imagine how easy something will be to filter or find, and it turns out that the availability of fields isn't there. Just making sure that the fields are there, for example, you can't create an audience segment based on payments, like if someone has an amount due, or paid for a ticket, only by specific admission items. It feels like it doesn't cover the full length of what this can actually achieve. If you run simple events everything is well, but the minute you become a little more complex, you start to see and wish you could have the ease of using more of these filters. Review collected by and hosted on G2.com.

> Single Record for all the events conducted by the organization (or department specific).

> It has RBAC access and approval flow which was much needed for security centric organization like us. Easier to impose Gaurdrails across distributed teams and units of the organization.

> Standardized templates, styles and presentation which keeps branding consistent and compliance team happy.

> Interactive features like Q&A, polling, surveys etc. provide feedback loops also keeps attendees engaged.

> Email Campaigns are easy to conduct and does have functionality of automated reminders which our team heavily rely on and also provides deep analytics based on persona, region, behavior of attendees. Review collected by and hosted on G2.com.

Lots of feature makes it little complex to conduct campaigns effectively.

Need more informative and intuitive AI assistant which suggest what could be added or integrated to make more successful campaigns. Review collected by and hosted on G2.com.

We've been using CVENT for a few years now, and I really appreciate the constant updates they are making to the platform. They also provide a lot of opportunities to attend in person sessions to brush up on your skills! Review collected by and hosted on G2.com.

After using the platform for a few years, I don't think I can note anything that needs to be improved. They are constantly putting out updates and share a lot of resources to help you plan your event. Review collected by and hosted on G2.com.

There is a beta test for Group registration that will be an amazing help for our conference

With a recent update we are finally able to use Apple pay in Canada for our registrations Review collected by and hosted on G2.com.

My previous comments still stand, it is an expensive system to use. I think sometimes there are too many staff levels so it is hard to know who is doing what Review collected by and hosted on G2.com.

Cvent Event Management is an incredibly efficient platform that streamlines every aspect of event planning. Its comprehensive suite of tools meets all my business needs, from registration to reporting, saving time while improving accuracy. The intuitive interface and reliable customer support make managing events simple, professional, and highly effective every step of the way. Review collected by and hosted on G2.com.

The downsides are the cost - it can be a pricey tool for smaller companies who may not have a large registration software budget, and the fact that the features change quite a bit meaning there can be a learning curve that's often changing when new things are implemented. Review collected by and hosted on G2.com.

Cvent is our go-to platform for complex corporate events, especially for clients in pharma and IT. The number of features is unmatched—registration, email marketing, attendee tracking, and reporting all in one place. We use it frequently across roadshows, product launches, and compliance-driven seminars. The ease of integration with our CRM and marketing tools ensures seamless data flow, and the drag-and-drop email and site builder make branding fast and professional. On Arrival gives us real-time check-in and session tracking, which clients rely on for lead qualification and post-event follow-up. Review collected by and hosted on G2.com.

While powerful, the ease of use and ease of implementation could be better. Setting up an event—even when cloning—takes time due to the number of manual configurations. The interface is dense, and new team members need training to navigate it efficiently. Customer support is responsive at times, but urgent issues can take longer than expected to resolve. For simpler events, the platform feels like overkill. Still, for high-stakes, data-heavy events, the depth of functionality justifies the effort. Review collected by and hosted on G2.com.

Being able to customize the agenda page and and use filtered links to share specific agenda items. Review collected by and hosted on G2.com.

Need to be able to send "reminder" emails or 5 min warning push notification for those with appointments coming up to help with no show rates. Review collected by and hosted on G2.com.