Cvent Event Marketing & Management Reviews & Product Details

Our representative from the beginning was extremely helpful with our set up, and has been with us for over 3 years now. The product itself has helped us to streamline our event check in processes. Review collected by and hosted on G2.com.

We have had some organization specific roadblocks with email integration. We have also ran into issues with our printing speed. Review collected by and hosted on G2.com.

Cvent continues to expand the ways planners can manage the full lifecycle of events in one system. The ability to manage registration, attendee communication, reporting, and post-event analytics in a single platform remains extremely valuable. Their reporting capabilities and integrations also make it easier to track engagement and participation across multiple programs. Review collected by and hosted on G2.com.

ecause Cvent offers such a broad set of features, the interface can still feel complex and occasionally overwhelming for new users. Navigation between modules and understanding where certain functions live can take time to learn. Continued improvements in usability and simplification of workflows would make the platform more accessible for teams that do not use it daily. Review collected by and hosted on G2.com.

It added some interesting new features, the site designer and the whole interface got a new rework as well so that's a plus. Review collected by and hosted on G2.com.

My biggest issue on my previous review was the interface; they are in a better place on that aspect now so no comment here Review collected by and hosted on G2.com.

Love the Audience Segmentation and the ability to make marketing emails specialized towards specific groups and then change what they experience along the registration journey with visibility rules. Review collected by and hosted on G2.com.

Same thing that can annoy me about a lot of CVENT products. There are so many different ways to do things that it can be overwhelming and trying to figure out which single toggle I forgot to switch on that is causing some error can be very frustrating. Review collected by and hosted on G2.com.

I love their attention to detail and the energy that the entire team has Review collected by and hosted on G2.com.

There isn’t much that I dislike about it. They are usually spot on and their customer service. This is the next level when you have something you want to know about or learn. Or they would even listen to their innovation team to grow their own product. Review collected by and hosted on G2.com.

I find Cvent Event Marketing & Management to be the most complete platform I've used; it really helps in delivering what I need or finding workarounds when necessary. The reporting feature is very complete, allowing me to create diagrams, display specific information, and filter to view exactly what I need. Once familiar with it, managing attendees is extremely easy. The marketing and communication tools are fantastic, offering numerous options for tracking and reporting, all in one place. Additionally, the help from the Cvent team and their training made the initial setup better despite the platform's complexity. I also like the integrations with Salesforce and Swapcard. Review collected by and hosted on G2.com.

There are always areas of improvement; I think visibility of groups, specific filters, and codes need to be improved across the platform, like audience segments. Sometimes you imagine how easy something will be to filter or find, and it turns out that the availability of fields isn't there. Just making sure that the fields are there, for example, you can't create an audience segment based on payments, like if someone has an amount due, or paid for a ticket, only by specific admission items. It feels like it doesn't cover the full length of what this can actually achieve. If you run simple events everything is well, but the minute you become a little more complex, you start to see and wish you could have the ease of using more of these filters. Review collected by and hosted on G2.com.

Cvent goes above and beyond when it comes to marketing and event management. They clearly prioritize the attendee experience and consistently go the extra mile, really going all out for their clients. I also appreciate how everything we need for event-planning is in one place. Review collected by and hosted on G2.com.

I wish reporting were a bit easier. Sometimes the templates don’t include the fields I need, so I have to take a roundabout way to figure things out. My understanding is that this issue is being worked on with the AI feature being added. Review collected by and hosted on G2.com.

They are always able to find a solution to what I need Review collected by and hosted on G2.com.

The cost is high, but cvent keeps aquiring their competitors Review collected by and hosted on G2.com.

I love how easy it is to use. It makes it simple to create our event efficiently, without a lot of hassle. The event management features are great for beginners, but they still work well for more advanced users too. Review collected by and hosted on G2.com.

Sometimes the program doesn’t include certain features that could better support our sponsorships and exhibitors. Review collected by and hosted on G2.com.

Cvent Event Marketing and Management brings Software as a Service from an acronym to a powerful extension of your business. The combination of technology and client support options help execute flawless events from start to post and from small to large. Review collected by and hosted on G2.com.

The different tech options can be confusing and hard to differentiate the service they provide from other similar offering in the platform. Clear product names that describe the benefit would be great! Review collected by and hosted on G2.com.