--- title: Cookiebot by Usercentrics Reviews meta_title: 'Cookiebot by Usercentrics Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 217 reviews by the users' company size, role or industry to find out how Cookiebot by Usercentrics works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 217 scale: '5' date_modified: '2026-11-04' parent_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 ---

Cookiebot by Usercentrics Reviews & Product Details

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Cookiebot by Usercentrics Reviews (217)

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Cookiebot by Usercentrics Reviews (217)

4.2
217 reviews

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Andy C.
AC
Andy C.
Global Digital Marketing Communications Manager
Mid-Market (51-1000 emp.)
"Intuitive, Fast Global Cookie Compliance with Great Value and Responsive Support"
5/5
What do you like best about Cookiebot by Usercentrics?

The platform is very esy to use, and very intuitive to both technical and non technical users. It is very easy to get up and running really quickly. The integration into a website is really straightforward using the google tag. The system operates globally for us, and the performance (even in China is really faster. The system is very cost effective for us, and provides us with good value for money for a cookie management compliance system. Any time I've required support, I have got answer straight away either through the support system, of from a support team member. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

The interface could do with updating, I'm still using the original interface when I signed up 9 year ago. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Andy,

Thank you for taking the time to share your experience with us!

We’re glad to hear that the platform has been easy to use for both technical and non-technical users, and that the setup, website integration, and global performance have worked well for your needs. It’s also great to know that our support team has been responsive whenever assistance was needed.

We appreciate your feedback regarding the interface as well. Hearing from long-term users like you is incredibly valuable and helps us better understand where improvements can enhance the overall experience.

Thank you for your thoughtful review.

Kind regards,

The Cookiebot CMP Team

Patrick D.
PD
Patrick D.
PPC & SEO Specialist
Mid-Market (51-1000 emp.)
"Easy Consent Management, Though Support Skews GDPR-First"
4.5/5
What do you like best about Cookiebot by Usercentrics?

I find Cookiebot by Usercentrics easy to configure and use, and the initial setup was very easy. I like the WYSIWYG editor because it makes it easy to see the cookies in use. It also integrates easily with Google Consent API, Tag Manager, and Analytics. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

I’d like better North American support. I feel like everything is GDPR first. Review collected by and hosted on G2.com.

Response from Sayeh Afshar of Cookiebot by Usercentrics

Hi Patrick,

Thank you for the review. It’s good to hear that the initial setup was easy, that the editor with a live preview makes it simple to see which cookies are in use, and that the connection to Google Consent Mode, Tag Manager, and Analytics has been smooth.

We also appreciate your feedback on support for North America. Your comment is noted.

Kind regards,

The Cookiebot Team

Matt B.
MB
Matt B.
WEB DEVELOPMENT MANAGER
Small-Business (50 or fewer emp.)
"Effortless Compliance, Seamless Setup"
5/5
What do you like best about Cookiebot by Usercentrics?

I use Cookiebot by Usercentrics for managing our cookie policy, and I find it very easy to use. The setup was painless and integrated well with our GTM setup, making us fully compliant with ease. I appreciate the straightforward process for adding cookies, and the reporting is good. The way it allows for customization of widgets and easily pulling in a cookie page is perfect for our business. It's a relief knowing we're fully compliant, and the ease of initial setup using the GTM plugin was impressive. I'm very happy with the ease of setup. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

I think it would be good to have full control over the look and feel of the widgets. The customization is satisfactory but we would probably like to make it look more on brand. A very small gripe. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Matt,

Thank you for taking the time to leave such a thoughtful review. It's great to know that getting compliant didn't have to be complicated - that's exactly what we aim for.

On the widget customization front, your feedback is well-noted. We're always working to give users more control over how the consent experience looks and feels, and this kind of input genuinely informs where we focus. If you ever want to explore what's currently possible with branding, our support team is happy to help you get the most out of the available options.

Kind regards,

The Cookiebot CMP Team

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy Cookie Control with Clear On-Site Listings"
4.5/5
What do you like best about Cookiebot by Usercentrics?

It helps us control cookies easily and list them clearly on our site. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

Over the last couple of years, the app has had different interfaces, but we still have the old one. It’s a bit unclear which interface we’re supposed to use. Review collected by and hosted on G2.com.

Response from Sayeh Afshar of Cookiebot by Usercentrics

Hi there,

Thank you for the review. It’s good to hear that sorting cookies into categories is easy to manage, that triggering connected scripts through Google Tag Manager works smoothly, and that listing the cookies on your site is useful for you.

We also appreciate your comment on the different interfaces over the past couple of years. Not knowing which one is meant for your account is a fair point of confusion, and your feedback is noted.

Kind regards,

The Cookiebot Team

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Quick and Easy Setup Experience"
5/5
What do you like best about Cookiebot by Usercentrics?

I like that it is quick and easy to setup. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

I dislike the 3 different login portals depending on when you signed up for Cookiebot/UserCentrics. This can make it difficult to track down and login into accounts. Review collected by and hosted on G2.com.

Response from Sayeh Afshar of Cookiebot by Usercentrics

Hi there,

Thank you for the review. It’s good to hear that setup was quick, and that automated cookie detection and classification help your web agency hand over cookie management to clients with less technical effort.

We also appreciate your feedback on signing in. Having different login routes depending on when an account was created can make it harder to find and access the right account, and your comments are noted.

Kind regards,

The Cookiebot Team

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Easy Setup, Smooth CMS Integration, and Great Value for SMEs"
5/5
What do you like best about Cookiebot by Usercentrics?

It was super easy to set up thanks to their UI/UX, and it integrated smoothly into our CMS. It functions and performs exactly as expected, and the pricing works well for our SME. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

Nothing that comes to mind, If I had to' I'd suggest the ability to customise the colours, buttons etc so the integration could be on brand. Review collected by and hosted on G2.com.

Response from Sayeh Afshar of Cookiebot by Usercentrics

Hey there,

Thank you for the review. We’re glad the setup was quick, the CMS integration went smoothly, and the pricing suits your business. It’s also good to hear Cookiebot is supporting your websites in meeting global data privacy requirements.

On branding, Cookiebot supports full HTML, CSS, and JS customization, so the banner can be tailored to match your brand’s look and feel.

Thanks again for taking the time to share your experience.

Kind regards,

The Cookiebot Team

David H.
DH
David H.
Operations
Small-Business (50 or fewer emp.)
"Straightforward, Dependable Consent Management Across Multiple Client Sites"
4.5/5
What do you like best about Cookiebot by Usercentrics?

Cookiebot has been an excellent fit for our agency because it makes consent management straightforward, dependable, and easy to deploy across multiple client websites. The platform is easy to set up, helps keep us aligned with privacy compliance requirements, and gives clients confidence that their cookie consent is being handled professionally. We particularly appreciate the clean interface, automatic scanning, and the flexibility to adapt to different site needs without adding unnecessary complexity. Overall, Cookiebot helps us deliver a smoother user experience while saving our team time and reducing compliance headaches. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

Cookiebot identifies issues, and then it’s up to us to fix them. It’s a bit of extra work, but I suppose that’s a good thing overall. Review collected by and hosted on G2.com.

Response from Pascale Comaty of Cookiebot by Usercentrics

Hello David,

Running compliance across multiple client sites is no small task, so it's great to know Cookiebot has become a dependable part of your agency's workflow. On the point about fixing identified issues yourself: you've framed it well. Scanning surfaces what needs attention, but remediation will always involve some human judgment, especially across varied site setups.

If there are recurring issue types where clearer guidance would save your team time, our support team is happy to help you build a more efficient process around that.

Thanks for taking the time to share your experience.

Kind regards,

The Cookiebot CMP Team

See how Cookiebot by Usercentrics improved
Tim B.
TB
Tim B.
Director
Small-Business (50 or fewer emp.)
"Cookiebot Makes GDPR Cookie Management Easy—even for Complex Scenarios"
5/5
What do you like best about Cookiebot by Usercentrics?

We always turn to Cookiebot for management of cookies, ensuring that our clients are GDPR compliant. We really like the fact that we can manage complex cookie scenarios such as third party cookies generated by inline YouTube videos and Analytics software. Their UI is really easy to use and define how it looks. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

Logging in is a pain, it's complex - but still think its great and always recommend it as a great solution for GDPR. Also, you seem to be forced into a premium account, even though free is promoted on their pricing page. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Tim,

Thank you for your review! It's great to hear Cookiebot is your go-to tool for managing complex cookie scenarios like third-party cookies from YouTube and Analytics, and that the API helps you maintain strong PageSpeed scores alongside GTM.

We appreciate your feedback on the login experience and pricing transparency - this is valuable input and we'll make sure it's heard.

Kind regards,

The Cookiebot CMP Team

Carmen M.
CM
Carmen M.
Project Manager
Small-Business (50 or fewer emp.)
"Cookiebot: Customization & Effective Support"
5/5
What do you like best about Cookiebot by Usercentrics?

I like the customization offered by Cookiebot by Usercentrics and the possibility of using it for free for websites with few interactions and few articles. I consider it synonymous with a guarantee of transparency, clarity, and effectiveness. The dashboard is important, allowing me to download the logs of website visitors. Furthermore, the customer service is effective; at the beginning, when I implemented the codes on my site, I was assisted via email with effective operational instructions. I found Cookiebot more intuitive and effective compared to other products after trying it along with the free plan, which offers the opportunity to test the features without the obligation of an immediate payment. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

I preferred the previous version of the platform more, I'm referring to the one I used until a couple of years ago. Although it was more basic, it was much more intuitive and some functions were more accessible: I'm referring to the script, the ID to use to anchor the domain to the plugin, for example. Just this Saturday, I used the new version of the platform because I helped a colleague set up the cookie policy and I didn't find it very intuitive for the reasons I mentioned before. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Carmen,

Thank you for taking the time to share such a detailed review.

We’re very glad to hear that you value the customization options, transparency, and effectiveness of Cookiebot, and that the free plan gave you a useful opportunity to explore the platform before committing further. It’s also great to know that our support team could assist you effectively during your initial setup and implementation.

We truly appreciate your honest feedback regarding the newer platform experience as well. Hearing from long-time users who have worked with different versions of the platform is extremely valuable, especially when it comes to usability and accessibility of important configuration details.

Thank you again for sharing your experience and insights with us.

Kind regards,

The Cookiebot CMP Team

Harsh B.
HB
Harsh B.
Administrator
Small-Business (50 or fewer emp.)
"Powerful Compliance Automation, But Dashboard, Pricing, and Speed Need Work"
4/5
What do you like best about Cookiebot by Usercentrics?

The most helpful thing about Cookiebot by Usercentrics is how it automates the entire compliance process. The automated scanning and cookie categorization save a huge amount of time and help ensure the site stays compliant without constant manual work.

Another major upside is how easy it is to implement, especially when using tools like Google Tag Manager. It gives me peace of mind by handling complex privacy regulations like GDPR and CCPA automatically, and it also offers a professional, customizable interface that blends well with any website’s design. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

The least helpful aspect is the unintuitive admin dashboard, which makes the initial setup harder than it should be. Other major downsides are the expensive subscription costs for larger sites and the negative impact it can have on website loading speeds. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Harsh,

Thank you for your review! We're glad the automated scanning, cookie categorization, and easy GTM implementation are saving you time and giving you peace of mind across GDPR, CCPA, and other regulations. It's also great to hear the customizable interface fits well with your website's design.

We appreciate your feedback on the dashboard, pricing, and loading speeds, these are areas we take seriously and your input is valuable.

Kind regards,

The Cookiebot CMP Team

Questions about Cookiebot by Usercentrics? Ask real users or explore answers from the community

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Neil D.
ND
Neil Dugmore
•
Last activity 6 days ago

How do you manage extra emails from Cookiebot by Usercentrics while keeping consent capture smooth?

GU
Guest User

What is Cookiebot by Usercentrics used for?

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Pricing provided by Cookiebot by Usercentrics.

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Free

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€7.00
Per Month

Premium Small

€15.00
Per Month
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