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Cookiebot by Usercentrics Reviews & Product Details

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Cookiebot by Usercentrics Reviews (217)

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Cookiebot by Usercentrics Reviews (217)

4.2
217 reviews

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Gürtan E.
GE
Gürtan E.
Manager E-commerce
Mid-Market (51-1000 emp.)
"Simple Cookie Management with User-Friendly Interface"
4.5/5
What do you like best about Cookiebot by Usercentrics?

I like that Cookiebot by Usercentrics works simply and quickly provides an overview of consent and tracking. It helps us to manage cookie consent correctly, clearly, and GDPR-compliantly. I also appreciate that it is organized and gives little hassle in terms of management. The initial installation was simple and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

The settings and reports could sometimes be more user-friendly Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Gürtan,

Thank you for your review! We're glad Cookiebot is giving you a quick and clear overview of consent and tracking while keeping things GDPR-compliant and low-maintenance.

We appreciate your feedback on the settings and reports - usability is something we're always looking to improve, and this kind of input helps.

Kind regards,

The Cookiebot CMP Team

Markus G.
MG
Markus G.
Head of E-Commerce
Small-Business (50 or fewer emp.)
"Easy Integration and Fast Cookie Detection"
5/5
What do you like best about Cookiebot by Usercentrics?

Easy integration overall. Newly installed cookies are detected quickly and without any issues. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

The pricing has gotten more expensive, and you can’t easily switch between programs. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Markus,

Thank you for your review! We're glad the integration has been easy and that new cookies are detected quickly and without issues. It's also great to hear the pop-up customization works well for you.

We appreciate your feedback on pricing and plan flexibility.

Kind regards,

The Cookiebot CMP Team

Heru Prasetyo U.
HU
Heru Prasetyo U.
Magento Developer
Small-Business (50 or fewer emp.)
"Efficient GDPR Compliance, Minor Banner Challenges"
4/5
What do you like best about Cookiebot by Usercentrics?

I like that Cookiebot by Usercentrics is a tool mainly to block and allow services and third-party tools, particularly for tracking to align with user cookie preferences. The initial setup is pretty easy, especially when using GTM. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

I got a few problems here and there, especially dealing with the banner that overtakes the LCP. Maybe make it not occupy LCP if possible. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Heru,

Thank you for your review! We're glad the setup with GTM was smooth and that Cookiebot is helping you manage consent and stay GDPR compliant.

We understand your concern about the banner's impact on LCP - performance matters, and this is something our team is aware of. If you'd like to explore optimization options for your specific setup, our support team would be happy to help at support@cookiebot.com.

Kind regards,

The Cookiebot CMP Team

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Easy to Use, Reliable, and Backed by Great Support"
5/5
What do you like best about Cookiebot by Usercentrics?

Very easy to use, reliable and good product support Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

Nothing everything is fine and easy to use Review collected by and hosted on G2.com.

Response from Sayeh Afshar of Cookiebot by Usercentrics

Hi there,

Thank you for the review. It’s good to hear that Cookiebot has been simple to work with and dependable, and that you’ve found the product support helpful. We’ll pass your kind words along to the team.

Kind regards,

The Cookiebot Team

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Easy to Use, Affordable Reporting for Small Non-Profits"
4/5
What do you like best about Cookiebot by Usercentrics?

As a small team, we find it really easy to use. The monthly reports are extremely useful and help us stay on top of things. Being a non-profit, we find Cookiebot is affordable. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

The monthly scan reports are useful, but I’d appreciate more guidance on how to implement the recommendations and take action on the findings, especially as a non-specialist. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello there,

Thank you for your review! It's great to hear that Cookiebot is easy to use for your team and that the monthly reports help you stay on top of compliance - we're happy the platform works well for your non-profit.

We appreciate your feedback on the scan reports. This guide on understanding and acting on your scan findings may be helpful: https://support.cookiebot.com/hc/en-us/articles/5007079527580-Understanding-the-scan-report.

And if you ever need additional help, our support team is always happy to walk you through it at support@cookiebot.com.

Kind regards,

The Cookiebot CMP Team

Thomas E.
TE
Thomas E.
Founder / Managing Director
Small-Business (50 or fewer emp.)
"Effortless Google Integration with Cookiebot"
5/5
What do you like best about Cookiebot by Usercentrics?

I like the native Google consent mode integration in Cookiebot by Usercentrics. The easy setup and the native integration with Google tags make it very valuable for my needs. It's great that Google works directly with Cookiebot, which simplifies everything. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

For now only a slighly premium Price, but quality has its price. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Thomas,

Thank you for your review! We're glad the native Google Consent Mode integration and easy setup with Google tags are working well for you - it's one of our strengths and we're happy to hear it simplifies your workflow.

We appreciate your understanding on pricing, and we're glad you see the value in the product!

Kind regards,

The Cookiebot CMP Team

Verified User in Fund-Raising
UF
Verified User in Fund-Raising
Small-Business (50 or fewer emp.)
"Quick, Easy Functionality with Helpful Regular Reporting"
4/5
What do you like best about Cookiebot by Usercentrics?

It has a quick and easy functionality - it works well for our charity website and we are able to make changes easily if needed. We like the reporting that we receive regularly. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

I don't know if I can comment on anything that we dislike, just that perhaps the system could be quite confusing/complex for a user who doesn't understand cookies - when you look into further details, such as details and all the hyperlinks it may be overwhelming? Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello there,

Thank you for taking the time to share your feedback.

We’re glad to hear that Cookiebot is working well for your charity website and that the setup is easy to manage when changes are needed. It’s also great to know that the regular reporting is useful and helps support your analytics and compliance efforts.

We also appreciate your honest note about some of the more detailed views potentially feeling overwhelming for users who are less familiar with cookies and consent management. Feedback like this is very helpful as we continue working to make the platform as clear and accessible as possible for all users.

Thank you again for sharing your experience with us.

Kind regards,

The Cookiebot CMP Team

KL
Konstantinos L.
Business owner
Small-Business (50 or fewer emp.)
"Effortless Cookie Management, Worth the Price"
5/5
What do you like best about Cookiebot by Usercentrics?

I use Cookiebot by Usercentrics to control and manage the cookies on a website. I appreciate its help in getting compliant with the GDPR regulation in Europe. I really like that it's simple and user-friendly to install. You just create the account, it gives you a code, and you insert the code, then everything goes smoothly from there. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

The pricing is a bit high Review collected by and hosted on G2.com.

Response from Pascale Comaty of Cookiebot by Usercentrics

Hello Konstantinos,

Thanks for the kind words and for sharing your experience with Cookiebot. It's great to hear the setup process felt smooth and that the platform is helping you stay on top of GDPR compliance - that's exactly what we aim for.

We understand that pricing is an important consideration, and we work to ensure the value reflects the compliance coverage and peace of mind the platform provides. If you ever have questions about your plan, our team is happy to help.

Kind regards,

The Cookiebot Team

See how Cookiebot by Usercentrics improved
Rikard V.
RV
Rikard V.
E-commerce Product Owner
Small-Business (50 or fewer emp.)
"Very Easy to Use and Quick to Get Up and Running"
5/5
What do you like best about Cookiebot by Usercentrics?

Very easy to use, and it was straightforward to get the integration up and running. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

It requires a bit of work to keep cookies properly classified. Review collected by and hosted on G2.com.

Response from Pascale Comaty of Cookiebot by Usercentrics

Hello Rikard,

It's great to hear that getting up and running with Cookiebot was straightforward, and that it's helping your team stay compliant while testing new features - that's exactly the kind of workflow it's built for.

We hear you on the cookie classification side. Our support team is happy to help if you'd like a hand reviewing your current setup or making that process more efficient.

Thanks for taking the time to share your experience.

Kind regards,

The Cookiebot Team

See how Cookiebot by Usercentrics improved
Javier S.
JS
Javier S.
Cofundador
Small-Business (50 or fewer emp.)
"Easy Integration to Comply with Regulations"
5/5
What do you like best about Cookiebot by Usercentrics?

I like that Cookiebot by Usercentrics is very easy to integrate into my clients' websites. It is especially simple when the website is in multiple languages, as it integrates quite well. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

Possibly the integration with Google Tag Manager could be restored, sometimes, when tracked by the Google Ads dot, it causes 403 type errors. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Javier,

Thank you for your review! We're glad the integration has been easy across your clients' websites, especially for multi-language setups - that's great to hear.

Regarding the GTM and Google Ads 403 errors, our support team would be happy to look into this with you. Feel free to reach out at support@cookiebot.com so we can help troubleshoot.

Kind regards,

The Cookiebot CMP Team

Questions about Cookiebot by Usercentrics? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Neil D.
ND
Neil Dugmore
•
Last activity 6 days ago

How do you manage extra emails from Cookiebot by Usercentrics while keeping consent capture smooth?

GU
Guest User

What is Cookiebot by Usercentrics used for?

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€7.00
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€15.00
Per Month
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