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Cookiebot by Usercentrics Pricing Overview

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Cookiebot by Usercentrics Pricing Reviews

(2)
Robert K.
RK
COO
Mid-Market (51-1000 emp.)
"Cookiebot: A Reliable and Comprehensive Cookie Consent Solution"
What do you like best about Cookiebot by Usercentrics?

One of the best aspects of Usercentrics Cookiebot CMP is its seamless automation in scanning, categorizing, and managing cookies to ensure full compliance with GDPR, CCPA, and other privacy regulations. The automatic cookie scanning is highly accurate, and the customizable consent banner makes it easy to align with brand aesthetics while maintaining legal compliance.

I also appreciate its detailed reporting features, which provide clear insights into cookie usage and user consent statistics. The integration process is straightforward, with simple implementation through JavaScript or plugins for CMS platforms like WordPress. Additionally, the support for multiple languages makes it a great choice for businesses operating internationally. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

One downside of Usercentrics Cookiebot CMP is its pricing structure, which can become expensive for websites with high traffic or a large number of subpages. The free plan is quite limited, making it less accessible for smaller businesses that need comprehensive compliance features.

Another challenge is the customization of the consent banner—while it offers some flexibility, advanced styling requires CSS modifications, which might not be ideal for non-technical users. Additionally, the dashboard interface could be more intuitive, as navigating through settings and reports sometimes feels less user-friendly compared to other solutions.

Lastly, while the cookie scan is thorough, it occasionally misclassifies cookies, requiring manual adjustments to ensure proper categorization. Review collected by and hosted on G2.com.

Response from Review Platforms of Cookiebot by Usercentrics

Hi Robert,

Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership.

We also appreciate your constructive feedback on pricing, customization, and dashboard usability. We understand that pricing can be a challenge for high-traffic websites, and we’re always evaluating ways to provide the best value.

Your insights on consent banner customization and cookie classification are also valuable, and we’ll pass them along to our team for future improvements.

If you have any specific suggestions or need assistance with customization, please don’t hesitate to reach out—we’re here to help!

Kind regards,

The Usercentrics CookieBot Team

popupstudio L.
PL
allround grafisch ontwerper / eigenaar
Small-Business (50 or fewer emp.)
"This is a horrible company"
What do you like best about Cookiebot by Usercentrics?

The cookie banner works properly, although it's quite standard. The advantage of their pricing system is that they're pricing themselves out of the market, so it'll be over fairly quickly. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

We had a truly terrible experience with this company. Even before we received the scan results/invoices for a series of sites, a huge amount had already been debited from our account. Commercial bot scanners result in unrealistically high invoices. Following their own "complaint handling" recommendation, I contacted support, but this is highly inadvisable... 20 emails later, you're back to square one. Fortunately, there are much better options available. Review collected by and hosted on G2.com.

Response from Review Platforms of Cookiebot by Usercentrics

Hi there,

Thank you for sharing your feedback. We're truly sorry to hear that your experience with our service did not meet your expectations.

Our scanner is designed to ensure full compliance coverage by identifying all HTML content a visitor could potentially access, including dynamic content, blog posts, embedded media, and even pages that are linked to, such as 404 pages. This approach is meant to help website owners stay compliant across their entire site, but we understand that in some cases, it can result in higher-than-expected page counts.

We understand this can be frustrating, particularly if the process felt unclear. While we strive to make our system as transparent as possible, site-specific configurations can sometimes lead to unexpected results. Your input helps us improve those areas going forward.

We appreciate you taking the time to share your experience.

Best regards,

The Usercentrics Cookiebot Team

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