---
title: Cookiebot by Usercentrics Reviews
meta_title: 'Cookiebot by Usercentrics Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 180 reviews by the users' company size, role or industry
  to find out how Cookiebot by Usercentrics works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 180
  scale: '5'
date_modified: '2026-07-21'
parent_category:
  name: Data Privacy
  url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806
---

# Cookiebot by Usercentrics Reviews
**Vendor:** Usercentrics  
**Category:** [Cookie Tracking Software](https://www.g2.com/categories/cookie-tracking)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 180
## About Cookiebot by Usercentrics
Usercentrics Cookiebot CMP is a powerful, easy-to-use solution for achieving website compliance with global data privacy laws. Built on patented scanning technology, Usercentrics Cookiebot CMP automatically detects and controls all cookies and trackers on your site - enabling transparency, consent-based data usage, and regulatory alignment. A Google-Certified CMP and recipient of Google’s Gold Tier certification, Usercentrics Cookiebot CMP integrates seamlessly with Google Consent Mode and supports TCF 2.2, helping publishers and advertisers run compliant advertising and analytics in the EU/EEA, UK, and Switzerland. By meeting Google’s Consent Mode v2 requirements, you can maintain uninterrupted ad delivery, conversion tracking, and analytics performance, even as privacy regulations evolve. Usercentrics Cookiebot CMP is designed for ease of use across technical and non-technical teams. It automates and simplifies complex privacy workflows, making it a go-to solution for businesses seeking scalable, trusted compliance. With over 2,3 million websites and apps using Cookiebot CMP and cookie banners displayed in more than 60 languages, we process over 7 billion user consents every month—empowering businesses worldwide to build privacy-first digital experiences. With Usercentrics Cookiebot CMP, you can: - Achieve compliance with major global regulations including the GDPR/ePrivacy, CCPA/CPRA, LGPD and more. - Automatically collect, signal, and securely store user consent data. - Integrate easily with leading CMS platforms. - Connect with tools like GA4, Google Ads, gtag, and Google Tag Manager using Consent Mode v2 to prepare for post-cookie marketing. - Protect your brand from privacy violations and reinforce customer trust. - Maintain full control of design while delivering a clean, localized, and user-friendly banner experience. - Continue serving targeted ads across digital platforms with TCF 2.2 compatibility. - Use real-time analytics data to monitor the performance of your CMP How it Works Usercentrics Cookiebot CMP scans your website to detect all cookies and tracking technologies (data processing services) in use. Our automated banner population feature and auto-blocking allow you to automatically block all services until the user provides consent via a fully customizable banner—ensuring data is only activated with user permission. Whether you begin with Usercentrics Cookiebot CMP or Usercentrics, all new CMP accounts are created in the Usercentrics Admin Interface, giving you access to enhanced automation, customization, and analytics features—while keeping the core functionality you know and trust. We’ve designed this new generation of consent management to support your growth, efficiency, and compliance in a privacy-first world. Join thousands of businesses safeguarding user privacy and elevating their brand integrity with Usercentrics Cookiebot CMP. Start 14-day trial now at cookiebot.com



## Cookiebot by Usercentrics Pros & Cons
**What users like:**

- Users find **Cookiebot&#39;s ease of use** exceptional, with quick setup and friendly customer support enhancing their experience. (24 reviews)
- Users appreciate the **easy implementation** of Cookiebot, finding the setup process quick and straightforward. (18 reviews)
- Users appreciate the **easy setup** of Cookiebot, allowing for quick implementation and legal compliance without technical skills. (15 reviews)
- Users find Cookiebot&#39;s **ease of use and setup** highly beneficial for creating adaptable cookie banners quickly. (13 reviews)
- Users value the **friendly and helpful customer support** of Cookiebot, enhancing their overall experience during frequent use. (13 reviews)
- Customization (12 reviews)
- GDPR Compliance (12 reviews)
- Users find Cookiebot by Usercentrics to be **very easy to set up and configure** , enhancing their overall experience. (12 reviews)
- Easy Integrations (11 reviews)
- User Interface (10 reviews)

**What users dislike:**

- Users find **Cookiebot&#39;s confusing infrastructure** leads to difficulties and a lack of clarity in usage and pricing. (10 reviews)
- Users note the **expensive pricing model** of Cookiebot, particularly for high-traffic websites and multiple domains. (10 reviews)
- Users find the **interface issues** frustrating, as it is not user-friendly and has confusing elements. (8 reviews)
- Users express disappointment with **slow customer support** , often facing long response times and unhelpful suggestions. (5 reviews)
- Users find the **interface design poor** , making navigation and cookie categorization challenging and less intuitive. (5 reviews)
- Users face **learning difficulties** due to confusing logins and inconsistent documentation across Cookiebot and Usercentrics. (4 reviews)
- Limited Customization (4 reviews)
- Limited Domains (4 reviews)
- Subscription Limitations (4 reviews)
- Users face challenges with the **inflexibility of the consent banner** , making customization difficult for non-technical users. (3 reviews)

## Cookiebot by Usercentrics Reviews
  ### 1. Easy Integration and Fast Cookie Detection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Markus G. | Head of E-Commerce, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2026

**What do you like best about Cookiebot by Usercentrics?**

Easy integration overall. Newly installed cookies are detected quickly and without any issues.

**What do you dislike about Cookiebot by Usercentrics?**

The pricing has gotten more expensive, and you can’t easily switch between programs.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Easy to set up, and we can design the pop-up exactly the way we want.

**Official Response from Hanna Sternkopf:**

> Hello Markus,

Thank you for your review! We're glad the integration has been easy and that new cookies are detected quickly and without issues. It's also great to hear the pop-up customization works well for you.

We appreciate your feedback on pricing and plan flexibility.

Kind regards,
The Cookiebot CMP Team


  ### 2. Efficient GDPR Compliance, Minor Banner Challenges

**Rating:** 4.0/5.0 stars

**Reviewed by:** Heru Prasetyo U. | Magento Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Cookiebot by Usercentrics?**

I like that Cookiebot by Usercentrics is a tool mainly to block and allow services and third-party tools, particularly for tracking to align with user cookie preferences. The initial setup is pretty easy, especially when using GTM.

**What do you dislike about Cookiebot by Usercentrics?**

I got a few problems here and there, especially dealing with the banner that overtakes the LCP. Maybe make it not occupy LCP if possible.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

I use Cookiebot by Usercentrics to manage cookie banners, ensuring compliance with GDPR by blocking and allowing services and third-party tools based on user preferences.

**Official Response from Hanna Sternkopf:**

> Hello Heru,

Thank you for your review! We're glad the setup with GTM was smooth and that Cookiebot is helping you manage consent and stay GDPR compliant.

We understand your concern about the banner's impact on LCP - performance matters, and this is something our team is aware of. If you'd like to explore optimization options for your specific setup, our support team would be happy to help at support@cookiebot.com.

Kind regards,
The Cookiebot CMP Team

  ### 3. Easy to Use, Affordable Reporting for Small Non-Profits

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Cookiebot by Usercentrics?**

As a small team, we find it really easy to use. The monthly reports are extremely useful and help us stay on top of things. Being a non-profit, we find Cookiebot is affordable.

**What do you dislike about Cookiebot by Usercentrics?**

The monthly scan reports are useful, but I’d appreciate more guidance on how to implement the recommendations and take action on the findings, especially as a non-specialist.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

It helps us stay more compliant and transparent in the way we work, which makes our day-to-day processes clearer and easier to track.

**Official Response from Hanna Sternkopf:**

> Hello there,

Thank you for your review! It's great to hear that Cookiebot is easy to use for your team and that the monthly reports help you stay on top of compliance - we're happy the platform works well for your non-profit.
We appreciate your feedback on the scan reports. This guide on understanding and acting on your scan findings may be helpful: https://support.cookiebot.com/hc/en-us/articles/5007079527580-Understanding-the-scan-report. 
And if you ever need additional help, our support team is always happy to walk you through it at support@cookiebot.com.

Kind regards,
The Cookiebot CMP Team

  ### 4. Effortless Google Integration with Cookiebot

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas E. | Founder / Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Cookiebot by Usercentrics?**

I like the native Google consent mode integration in Cookiebot by Usercentrics. The easy setup and the native integration with Google tags make it very valuable for my needs. It's great that Google works directly with Cookiebot, which simplifies everything.

**What do you dislike about Cookiebot by Usercentrics?**

For now only a slighly premium Price, but quality has its price.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

I use Cookiebot by Usercentrics for easy EEA consent mode integration with Google Ads, thanks to its native integration with Google tags. The setup is very easy since Google worked with Cookiebot.

**Official Response from Hanna Sternkopf:**

> Hello Thomas,

Thank you for your review! We're glad the native Google Consent Mode integration and easy setup with Google tags are working well for you - it's one of our strengths and we're happy to hear it simplifies your workflow.

We appreciate your understanding on pricing, and we're glad you see the value in the product!

Kind regards,
The Cookiebot CMP Team

  ### 5. Quick, Easy Functionality with Helpful Regular Reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Cookiebot by Usercentrics?**

It has a quick and easy functionality - it works well for our charity website and we are able to make changes easily if needed. We like the reporting that we receive regularly.

**What do you dislike about Cookiebot by Usercentrics?**

I don't know if I can comment on anything that we dislike, just that perhaps the system could be quite confusing/complex for a user who doesn't understand cookies - when you look into further details, such as details and all the hyperlinks it may be overwhelming?

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Cookiebot supports us to function - our website specifically by providing this specific service/product of detecting cookies/tracking - helping us to be compliant with GDPR. The details help us track more accurate information when reviewing analytics to our site.

**Official Response from Hanna Sternkopf:**

> Hello there,

Thank you for taking the time to share your feedback.

We’re glad to hear that Cookiebot is working well for your charity website and that the setup is easy to manage when changes are needed. It’s also great to know that the regular reporting is useful and helps support your analytics and compliance efforts.

We also appreciate your honest note about some of the more detailed views potentially feeling overwhelming for users who are less familiar with cookies and consent management. Feedback like this is very helpful as we continue working to make the platform as clear and accessible as possible for all users.

Thank you again for sharing your experience with us.

Kind regards,
The Cookiebot CMP Team


  ### 6. Effortless Cookie Management, Worth the Price

**Rating:** 5.0/5.0 stars

**Reviewed by:** Konstantinos L. | Business owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2026

**What do you like best about Cookiebot by Usercentrics?**

I use Cookiebot by Usercentrics to control and manage the cookies on a website. I appreciate its help in getting compliant with the GDPR regulation in Europe. I really like that it's simple and user-friendly to install. You just create the account, it gives you a code, and you insert the code, then everything goes smoothly from there. The initial setup was very easy.

**What do you dislike about Cookiebot by Usercentrics?**

The pricing is a bit high

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

I use Cookiebot by Usercentrics to manage website cookies and ensure GDPR compliance in Europe.

**Official Response from Pascale  Comaty:**

> Hello Konstantinos, 

Thanks for the kind words and for sharing your experience with Cookiebot. It's great to hear the setup process felt smooth and that the platform is helping you stay on top of GDPR compliance - that's exactly what we aim for. 

We understand that pricing is an important consideration, and we work to ensure the value reflects the compliance coverage and peace of mind the platform provides. If you ever have questions about your plan, our team is happy to help. 

Kind regards, 
The Cookiebot Team

  ### 7. Very Easy to Use and Quick to Get Up and Running

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rikard V. | E-commerce Product Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Cookiebot by Usercentrics?**

Very easy to use, and it was straightforward to get the integration up and running.

**What do you dislike about Cookiebot by Usercentrics?**

It requires a bit of work to keep cookies properly classified.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

We test a lot of features, and Cookiebot makes it easy for us to stay compliant.

**Official Response from Pascale  Comaty:**

> Hello Rikard, 

It's great to hear that getting up and running with Cookiebot was straightforward, and that it's helping your team stay compliant while testing new features - that's exactly the kind of workflow it's built for.

We hear you on the cookie classification side. Our support team is happy to help if you'd like a hand reviewing your current setup or making that process more efficient.

Thanks for taking the time to share your experience. 

Kind regards, 
The Cookiebot Team

  ### 8. Easy Integration to Comply with Regulations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Javier S. | Cofundador, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Cookiebot by Usercentrics?**

I like that Cookiebot by Usercentrics is very easy to integrate into my clients' websites. It is especially simple when the website is in multiple languages, as it integrates quite well.

**What do you dislike about Cookiebot by Usercentrics?**

Possibly the integration with Google Tag Manager could be restored, sometimes, when tracked by the Google Ads dot, it causes 403 type errors.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

It helps me ensure that my clients comply with the current regulations.

**Official Response from Hanna Sternkopf:**

> Hello Javier,

Thank you for your review! We're glad the integration has been easy across your clients' websites, especially for multi-language setups - that's great to hear.
Regarding the GTM and Google Ads 403 errors, our support team would be happy to look into this with you. Feel free to reach out at support@cookiebot.com so we can help troubleshoot.

Kind regards,
The Cookiebot CMP Team

  ### 9. Cookiebot works well but blocks - causes problems with Email marketing automation software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Cookiebot by Usercentrics?**

- does the job well
- is a standaard to comply

**What do you dislike about Cookiebot by Usercentrics?**

- causes problems with Email marketing automation software
- we encounted substantial problems with implementing Dotdigital email marketing automation software, their script was blocked by Cookiebot

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

See explanation before regarding the implementation of (tracking) code for email marketing automation software. Furthermore our web development agency has limited knowledge of Cookiebot. We needed to use an external expert for this who know is not available anymore.

**Official Response from Hanna Sternkopf:**

> Hello there,

Thank you for sharing your detailed experience. We’re glad to hear that Cookiebot by Usercentrics helps you maintain compliance and serves as a standard for cookie management. We also appreciate your feedback regarding challenges with integrating Dotdigital and other email marketing scripts - we understand how important smooth integration is for your workflow. Your insights about needing expert support are valuable and help us identify areas to improve guidance for complex setups.

Kind regards,
The Usercentrics Cookiebot Team

  ### 10. Simplifies Consent Management with a Few Setup Hiccups

**Rating:** 3.5/5.0 stars

**Reviewed by:** Vishwjeet T. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Cookiebot by Usercentrics?**

I like how Cookiebot by Usercentrics makes consent management easy. It helps us handle cookie consent properly and stay compliant with privacy regulations.

**What do you dislike about Cookiebot by Usercentrics?**

The setup can feel a bit technical at first, mainly around configuring consent categories. The initial setup was manageable but a bit technical.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

I use Cookiebot by Usercentrics to manage cookie consent on our website, ensuring compliance with privacy regulations.

**Official Response from Hanna Sternkopf:**

> Hello Vishwjeet,

Thank you for your review! We're glad Cookiebot is making consent management easy and helping you stay compliant.
We understand the initial setup around consent categories can feel a bit technical. If you ever need guidance, our support team is happy to help at support@cookiebot.com.

Kind regards,
The Cookiebot CMP Team

  ### 11. Quick Installation and Simple Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** JOSE ANTONIO L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2026

**What do you like best about Cookiebot by Usercentrics?**

I like the ease of installation and use of Cookiebot by Usercentrics. Its installation is very simple, like any WP plugin, and with minimal configuration, it does a great job of managing the mandatory cookies.

**What do you dislike about Cookiebot by Usercentrics?**

That for another user profile, it may be too simple

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

It helps me with all the management of mandatory cookies, with a simple installation and minimal configuration that works well.

**Official Response from Hanna Sternkopf:**

> Hello Jose Antonio,

Thank you for your review! We're glad the WordPress plugin installation and minimal configuration are working well for you - simplicity is one of our priorities.

We understand that more advanced users may need additional features. If you ever want to explore deeper customization options, our support team is happy to help at support@cookiebot.com.

Kind regards,
The Cookiebot CMP Team



  ### 12. Easy and customizable but a bit too expensive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marco L. | Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2026

**What do you like best about Cookiebot by Usercentrics?**

I like that Cookiebot by Usercentrics is not invasive on the site side and is very customizable in its appearance. The translation is also well done and very well localized. The installation via WordPress was very easy and intuitive, practically a click.

**What do you dislike about Cookiebot by Usercentrics?**

In my opinion, the aspect that doesn't work very well is the cost, it doubled all of a sudden.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

I use Cookiebot by Usercentrics to manage permissions and cookie policies, ensuring the site's GDPR compliance.

**Official Response from Pascale  Comaty:**

> Hello Marco, 

Glad to hear the WordPress setup felt seamless and that the customization and localization options are working well for your GDPR compliance needs - that's exactly what we aim for.

We hear your concern about the pricing change. We understand that an unexpected cost increase is frustrating, and we take that feedback seriously. If you'd like to talk through your situation, our support team is happy to help. Please feel free to reach out at support.cookiebot.com.

Thanks for taking the time to share your experience. 

Kind regards, 
The Cookiebot Team

  ### 13. One of the Best Plug-Ins—Very Easy to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Geert D. | Business owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Cookiebot by Usercentrics?**

It's one of the best plug-ins and very easy to use

**What do you dislike about Cookiebot by Usercentrics?**

Pricing is not cheap and ROI is too low.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Cookiebot helps a lot to comply to the European GDPR law.

**Official Response from Pascale  Comaty:**

> Hello Geert, 

Thank you for taking the time to share this - we're really glad Cookiebot has made GDPR compliance easier and that the setup has felt straightforward. We also appreciate you being candid about the pricing. 

You're right that compliance tools can be a tough ROI case to make, since a lot of the value shows up as risk you never had to deal with, but that's a fair point and it's the kind of feedback that helps us improve. 

If you ever want to revisit your plan or talk through what's the best fit for your needs, we're always happy to help. 

Kind regards, 
The Cookiebot CMP Team

  ### 14. Effortless Compliance, Excellent Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** E-Komplet A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Cookiebot by Usercentrics?**

I like that Cookiebot by Usercentrics is very user-friendly and easy to manage. It was also very easy to set up, and whenever I had a question about something, I would get a fast and helpful answer from their support team.

**What do you dislike about Cookiebot by Usercentrics?**

I like everything about it.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Cookiebot by Usercentrics ensures our website is always Cookie-compliant effortlessly.

**Official Response from Hanna Sternkopf:**

> Hello there,

Thank you for your review! We're glad Cookiebot is easy to manage and that our support team has been quick and helpful whenever you've had questions. It's great to hear compliance feels effortless!

Kind regards,
The Cookiebot CMP Team

  ### 15. Effortless Cookie Management with Easy Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex H. | Marketing Tech Manager, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Cookiebot by Usercentrics?**

I find Cookiebot by Usercentrics quite easy to use and easy to understand. The login and interface are easy and useful. The initial setup was quite easy too, as Cookiebot provided useful guidelines.

**What do you dislike about Cookiebot by Usercentrics?**

I don't use Usercentrics for server-side tracking because their pricing wasn't the best, unfortunately. So that could be improved.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Cookiebot by Usercentrics integrates easily with Google Tag Manager, saving me lots of time.

**Official Response from Pascale  Comaty:**

> Hello Alex, 

It's really good to hear that the setup process felt straightforward and that the GTM integration is saving you time -  that's exactly what we hope for!

We genuinely appreciate you sharing your thoughts on the server-side tracking pricing. Feedback like this helps us understand what matters most to our users, and we'd love to follow up to learn more about your experience, whether the concern is primarily around the pricing itself or the implementation side of things.

Thanks so much for taking the time to leave a review. 

Kind regards, 
The Cookiebot CMP Team

  ### 16. Perfect Consent Management Solution with Easy Setup and Great Price

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristine J. | Marketing Director at Advapay and Canopus Innovative Technologies, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Cookiebot by Usercentrics?**

I use Cookiebot by Usercentrics for consent management on our website. It's a perfect solution with no issues. I like the design of the banner, the easy setup, and the seamless integration. The price is also appealing. I would definitely recommend it.

**What do you dislike about Cookiebot by Usercentrics?**

No issues

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Cookiebot by Usercentrics helps us meet different regulations and laws about visitors' data management.

**Official Response from Hanna Sternkopf:**

> Hello Kristine,

Thank you for your review and the recommendation! We're glad the banner design, easy setup, and seamless integration are all working well for you - it's great to hear Cookiebot is helping you stay compliant across different regulations without any issues.

Kind regards,
The Cookiebot CMP Team

  ### 17. Handy Interface, But Expensive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matthijs v. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Cookiebot by Usercentrics?**

I really like the convenient interface of Cookiebot by Usercentrics and it is also easy to set up. I also appreciate that no specific technical knowledge is required for the installation.

**What do you dislike about Cookiebot by Usercentrics?**

The pricing is on the high side.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

I use Cookiebot by Usercentrics to comply with GDPR. It has a convenient interface and is easy to set up.

**Official Response from Hanna Sternkopf:**

> Hello Matthijs,

Thank you for your review! We're glad the interface and easy setup work well for you, especially without needing specific technical knowledge - accessibility is something we value.
We appreciate your feedback on pricing and thank you for taking the time to share your experience.

Kind regards,
The Cookiebot CMP Team

  ### 18. Good Tool for Managing Cookies Easily

**Rating:** 5.0/5.0 stars

**Reviewed by:** rupali j. | Audit Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about Cookiebot by Usercentrics?**

It’s easy to use, quick to implement, and helps manage cookie consent smoothly while keeping everything compliant and organized.

**What do you dislike about Cookiebot by Usercentrics?**

Initial setup is a bit complex and pricing feels high.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

It solves cookie consent and compliance issues by automating everything, which saves time, reduces legal risk, and keeps things simple and organized.

**Official Response from Hanna Sternkopf:**

> Hello Rupali,

Thank you for your review! We're glad Cookiebot is helping you manage cookie consent smoothly and saving you time through automation.
We appreciate your feedback on the initial setup and pricing - if you ever need a hand getting the most out of your configuration, our support team is here to help at support@cookiebot.com.

Kind regards,
The Cookiebot CMP Team

  ### 19. Exceptionally User-Friendly with Thoughtful, Easy-to-Use Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Codeintel T. | Founder/CEO, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 31, 2025

**What do you like best about Cookiebot by Usercentrics?**

I love the user-friendliness of the platform. And I love that the features are well thought through, are easy to use, and make configuration and installation/integration a snap.

**What do you dislike about Cookiebot by Usercentrics?**

The user interface could stand to be modernized.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Cookiebot provides us with a robust and well-rounded solution that we implement to satisfy our clients' needs for cookie tracking and assists us in maintaining compliance (on behalf of our clients)

**Official Response from Hanna Sternkopf:**

> Hello there,

Thank you for your review! We’re happy to hear that you find Cookiebot user-friendly and that the features make configuration and integration straightforward. We also appreciate your feedback on the interface and understand the importance of a modern, intuitive UI. It’s great to know Cookiebot is helping you reliably meet your clients’ cookie tracking and compliance needs.

Kind regards,
The Usercentrics Cookiebot Team

  ### 20. Easy to use, perfect for Privacy and GDPR

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sveva d. | Partnership &amp; Demand Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Cookiebot by Usercentrics?**

I really like Cookiebot by Usercentrics because it is very easy to use. The portal is intuitive and I also appreciate that it is highly customizable at the banner level.

**What do you dislike about Cookiebot by Usercentrics?**

The page count of the Cookiebot by Usercentrics portal is not always accurate.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

It is a solution that works very well for privacy and GDPR.

**Official Response from Hanna Sternkopf:**

> Hello Sveva,

Thank you for your review! We're glad you find the portal intuitive and that the banner customization options are working well for you.

We appreciate your note on the page count accuracy - if you'd like our team to look into this for your setup, feel free to reach out at support@cookiebot.com.

Kind regards,
The Cookiebot CMP Team

  ### 21. Good functionality and overall support.

**Rating:** 4.5/5.0 stars

**Reviewed by:** designdrops d. | Administrator, Retail, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Cookiebot by Usercentrics?**

It’s been over a year since we started using Cookiebot. As a business based in Greece with plans to expand across the EU, we needed a more reliable solution for compliance. Cookiebot offered the necessary features for both Greek law and GDPR compliance, though it did require some configuration—especially since we use Magento 2. So far, it has proven to be a solid choice. Customer support is great. It also integrates smoothly with our tracking setup, including Google’s platform. I would recommend it.

**What do you dislike about Cookiebot by Usercentrics?**

I wouldnt' say there are downsides, works well. Of course no module/plugin exists to cover all scenarios.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Adjusted to greek-law and GDPR. Saves time.

**Official Response from Hanna Sternkopf:**

> Hey there,

Thank you for sharing your experience! We're happy to hear that Cookiebot by Usercentrics has been a solid solution for your business in Greece and supports your compliance efforts as you expand across the EU. It’s great to know our support and integrations have been helpful - we truly appreciate your recommendation!


Kind regards,
The Usercentrics Cookiebot Team

  ### 22. Intuitive user interface and easy setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anja Z. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2026

**What do you like best about Cookiebot by Usercentrics?**

I like the clear user interface of Cookiebot by Usercentrics. Even without in-depth knowledge, I find my way around well. The initial setup was easy.

**What do you dislike about Cookiebot by Usercentrics?**

Nothing.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

I use Cookiebot by Usercentrics for the categorization of cookies and appreciate the clear user interface, which is easy to understand even without in-depth knowledge.

**Official Response from Hanna Sternkopf:**

> Hello Anja,

Thank you for your review! We're glad the interface is clear and easy to navigate, even without a technical background - that's exactly the experience we aim for.

Kind regards,
The Cookiebot CMP Team

  ### 23. Easy Implementation, Polished UI/UX, and Strong ROI Value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Cookiebot by Usercentrics?**

Easy to implement and adjust. The UI/UX is quite nice, and the pricing per ROI is good.

**What do you dislike about Cookiebot by Usercentrics?**

In the past we had some reports that were a bit difficult to fix without too much experience

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

You don't need to think too much about regulations, because everything is pre-defined

**Official Response from Pascale  Comaty:**

> Hello, 

Glad the implementation was smooth and the platform fits your workflow well. Keeping compliance in the background without constant attention is exactly what we aim for. 

On the reporting side, we're continuously working to make complex configurations easier to navigate - and our support team is always there if you need a hand. 

Kind regards, 
The Cookiebot CMP Team


  ### 24. The perfect match for the digital department!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2026

**What do you like best about Cookiebot by Usercentrics?**

Give me the % of clients who accept the cookies or not, and indicate if they are correct or not.

**What do you dislike about Cookiebot by Usercentrics?**

I have no complaints, the product works correctly.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Cover my need to know how many visits the website receives in our company.

**Official Response from Hanna Sternkopf:**

> Hello there,

Thank you for your review! We're glad the consent statistics and cookie validation are giving you the visibility you need. It's great to hear the product is working well for your digital department.

Kind regards,
The Cookiebot CMP Team

  ### 25. Simple to setup and adjust

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about Cookiebot by Usercentrics?**

When my client first became aware that we needed a Cookie Management Platform we had a few requirements, the main one being ease of use and setup. Having tried a few options Cookiebot seemed like the best fit for our use case. 

The ability to quickly adjust the pop up banner, in terms of visuals and options has been very useful. I've used it on a few sites and it's been adapatable to use for all.

**What do you dislike about Cookiebot by Usercentrics?**

I don't think I can currently add users to the account we have, so everything is done via my login. I'm not sure if this is the case for all accounts. Having mutliple acccess levels for different stakeholds would be beneficial.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

We were required to use a Consent Management Platform in order to run Google Ads in the UK.

**Official Response from Hanna Sternkopf:**

> Hello there,

Thank you for sharing your experience! We're happy to hear that Cookiebot by Usercentrics has been easy to set up and adaptable across different sites, meeting your needs for flexibility and usability. Your feedback about user access levels is greatly appreciated - it helps us understand where we can continue improving. We're glad our platform supports your compliance needs for running Google Ads in the UK.

Kind regards,
The Usercentrics Cookiebot Team 

  ### 26. Cookiebot: Effective, Efficient Consent Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kriti B. | Human Resources Business Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Cookiebot by Usercentrics?**

Cookiebot provides an effective and efficient solution compared to others.

**What do you dislike about Cookiebot by Usercentrics?**

It’s costly, and it isn’t very human-friendly.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

As a working professional in human resources, I often come across the need to differentiate candidates’ resumes, so I use

**Official Response from Hanna Sternkopf:**

> Hello Kriti,

Thank you for your review! We're glad you find Cookiebot effective and efficient compared to other solutions.

We appreciate your feedback on pricing and usability - this helps us understand where we can improve the experience. If you'd like help getting the most out of your setup, our support team is happy to assist at support@cookiebot.com.

Kind regards,
The Cookiebot CMP Team

  ### 27. Effortless Cookie Compliance Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michail P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Cookiebot by Usercentrics?**

I like that Cookiebot by Usercentrics is easy to install and use.

**What do you dislike about Cookiebot by Usercentrics?**

Will be nice if it would be cheaper for small businesses

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

I use Cookiebot by Usercentrics for cookie consent compliance, and it's easy to install and use.

**Official Response from Hanna Sternkopf:**

> Hello Michail,

Thank you for your feedback!

We’re glad to hear that Cookiebot has been easy to install and use, and that it is helping you manage cookie consent compliance smoothly. Making compliance straightforward and reliable is exactly what we aim for.

We also appreciate your note regarding pricing for small businesses. Feedback like this is valuable to us as it helps us better understand the needs of different types of customers.

Thank you again for taking the time to leave a review.

Kind regards,
The Cookiebot CMP Team


  ### 28. Easy to Use and Understand

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2026

**What do you like best about Cookiebot by Usercentrics?**

overall i think it's very easy to use and understand

**What do you dislike about Cookiebot by Usercentrics?**

The setup process could be a bit more intuitive

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

It helps manage cookie consent on our website, keeping us compliant with GDPR regulations and giving visitors transparency and control over their data.

**Official Response from Hanna Sternkopf:**

> Hello there,

Thank you for your review! We're glad Cookiebot is easy to use and helping you stay GDPR compliant.

We appreciate your feedback on the setup process - making onboarding even more intuitive is something we're always working on.

Kind regards,
The Cookiebot Team

  ### 29. Good cookie detection and flexibly adjustable cookie banner

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2026

**What do you like best about Cookiebot by Usercentrics?**

The regular search for new or changed cookies works very well. The cookie banner is easily customizable. Support from customer service has rarely been necessary so far, and the support has been helpful. The integration is simple.

**What do you dislike about Cookiebot by Usercentrics?**

The user interface is somewhat old-fashioned in parts.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

We have no problems.

**Official Response from Pascale  Comaty:**

> Hello, 

It's great to hear that the automatic cookie scanning, banner customization, and straightforward integration are all working well for you - and that support has been helpful on the rare occasions you've needed it. 

We appreciate the honest note about the user interface feeling dated in parts. UI improvements are something we take seriously and your feedback is a useful data point as we continue to develop the platform, we'll reach out to you to gather more information about that. 

Again, thanks for taking the time to share your experience!

Kind regards, 
The Cookiebot CMP Team


  ### 30. Easy to configure consent manager

**Rating:** 3.5/5.0 stars

**Reviewed by:** Arne K. | Product Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Cookiebot by Usercentrics?**

Good, solid and steady consent tool.Does what it is supposed to do, namely list the cookies used, allow them to be set properly by type, and then provide the visitor with a clear dialogue to accept all or some of the cookies.

**What do you dislike about Cookiebot by Usercentrics?**

I'm working with an older version and think I miss the new stuff and improvements.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Solves the problem of not having to map all cookies and keeps this list up to date. This ensures that the correct cookies are always displayed per category, providing a transparent picture for the visitor.

**Official Response from Hanna Sternkopf:**

> Hey Arne,

Thank you for your thoughtful review! We're glad to hear Cookiebot by Usercentrics is helping you manage cookies smoothly and provide a clear, transparent experience for your visitors. We appreciate your feedback about using an older version - it’s great input as we continue improving our platform.

Kind regards,
The Usercentrics Cookiebot Team


  ### 31. compliances solutions that is so reliable and can be believed by everyone

**Rating:** 5.0/5.0 stars

**Reviewed by:** VAIDIK K. | Portfolio manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about Cookiebot by Usercentrics?**

It’s very reliable and all in one solotion for managing user consent.

**What do you dislike about Cookiebot by Usercentrics?**

Till now nothing everything is good here

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Solves complexity of data privacy compliance and automates cookie scanning that reduces legal risk

**Official Response from Pascale  Comaty:**

> Hi Vaidik, 

Thank you for your review! Knowing that consent management feels less complex and more reliable day-to-day is exactly the outcome we work toward -  so it's great to hear it's landing that way for you. If you ever have questions or need help with your setup, our support team is always here!

Thank you for your trust in Usercentrics!

Kind regards,
The Usercentrics Team

  ### 32. Decent CMP, but poor support and expensive scaling

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2025

**What do you like best about Cookiebot by Usercentrics?**

Cookiebot is relatively easy to implement, especially when using Google Tag Manager. The initial setup doesn’t require deep technical knowledge, and the automatic cookie scanning and categorization are helpful for maintaining compliance without having to manually track every script. I also appreciate that it integrates with major platforms and frameworks out of the box, making it a solid option for getting a consent management system running quickly.

**What do you dislike about Cookiebot by Usercentrics?**

The UI feels outdated, and as a long-time customer, I’m still stuck on an older version of the platform with no upgrade path in sight — which makes the growing subscription fees hard to justify. 
Logging in can be confusing, as there seem to be multiple platform versions still in use. 

Support is another weak point: response times are slow (typically 3–5 business days), and the replies I’ve received often suggest basic workarounds I had already considered, rather than offering any satisfying or long-term solutions.

The pricing model is also a major issue — especially if you have a cross-domain or multi-language setup, since each domain or subdomain is billed separately, even when they share the same cookies.
It would be helpful if Cookiebot allowed more control over scan frequency, especially for websites with a stable cookie setup where monthly scans aren’t necessary. Since pricing is tied to the number of pages scanned, allowing users to reduce scan frequency could be a simple way to manage costs on stable sites where cookies rarely change.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Cookiebot helps me stay compliant with GDPR by managing cookie consent automatically. It detects and categorizes cookies, saving me time and reducing compliance risks. It also handles consent logging and regional settings, which is useful for my multi-region sites.

**Official Response from Hanna Sternkopf:**

> Hello there,

Thank you for sharing such a detailed review! We’re glad to hear Cookiebot’s easy setup, GTM integration, and automated scanning are helping you save time and stay compliant across regions. We also truly appreciate your candid feedback on the UI, pricing, and support experience - this kind of input is invaluable for us to keep improving. Your insights highlight both the strengths and the areas we need to refine, and we take them seriously. Thank you for being a long-time customer and for trusting Cookiebot with your compliance needs!

Kind regards,
The Usercentrics Cookiebot Team

  ### 33. Simple and professional cookie management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Toni D. | Full-stack Developer, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Cookiebot by Usercentrics?**

The best part is the ease of integration and how comprehensive it is for complying with cookie regulations. The panel is clear, automatically detects the site's cookies, and allows the website to always stay updated without having to manually review each script. Additionally, the Usercentrics brand conveys trust and seriousness in terms of privacy.

**What do you dislike about Cookiebot by Usercentrics?**

The price may be somewhat high for small websites, and the template design could offer more customization options without touching code.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

I don't find any problem to highlight.

**Official Response from Hanna Sternkopf:**

> Hello Toni,

Thank you for your review! We’re glad to hear that Cookiebot by Usercentrics makes compliance easy, with clear management and automatic cookie detection. It’s great to know the platform helps you maintain privacy standards efficiently and reliably. We appreciate you sharing your experience!

Kind regards,
The Usercentrics Cookiebot Team

  ### 34. Cookiebot makes it easy to insert a cookie banner. In case of problems there is an excellent support. I very like the implimentation via Google Tag Manager.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Cookiebot by Usercentrics?**

The easy integration via Google Tag Manager.

**What do you dislike about Cookiebot by Usercentrics?**

Add more customization Options/Adopt to Website Design automatically.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Cookiebot provides a DSGVO compliant cookie banner without which we could not perform marketing analytics.

**Official Response from Hanna Sternkopf:**

> Hello there,

Thank you for your review! We're glad the GTM integration makes things easy and that our support team has been helpful when needed.

We appreciate your suggestion on automatic design adoption - this is useful feedback for our team.

Kind regards,
The Cookiebot Team

  ### 35. Perfect Tool for Cookie Monitoring

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlo P. | Ufficio Tecnologie di rete e cabine primarie 

**Reviewed Date:** April 04, 2026

**What do you like best about Cookiebot by Usercentrics?**

Excellent tool for controlling the cookies that the site can use.

**What do you dislike about Cookiebot by Usercentrics?**

I have nothing to report

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Cookiebot by Usercentrics monitors cookies on our sites and offers a great way to control them.

**Official Response from Pascale  Comaty:**

> Hello Carlo, 

What a great title for a review!  It's genuinely rewarding to hear that the platform gives you clear, reliable control over the cookies running on your site. Thanks for taking the time to share your experience with us. 

Kind regards, 
The Cookiebot Team


  ### 36. User-Friendly Interface and Effortless Ease of Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Correa C. | Mortgage Loan Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2026

**What do you like best about Cookiebot by Usercentrics?**

user friendly. great interface. Love the ease of use

**What do you dislike about Cookiebot by Usercentrics?**

nothing everything is great, i will do more as i learn

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

loan origination and mortgages

**Official Response from Hanna Sternkopf:**

> Hello Correa,

Thank you for your review! We're happy to hear you're enjoying the interface and ease of use. If you ever need guidance as you explore more features, our support team is always here to help.

Kind regards,
The Cookiebot CMP Team

  ### 37. This is a horrible company

**Rating:** 0.0/5.0 stars

**Reviewed by:** popupstudio L. | allround grafisch ontwerper / eigenaar, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2025

**What do you like best about Cookiebot by Usercentrics?**

The cookie banner works properly, although it's quite standard. The advantage of their pricing system is that they're pricing themselves out of the market, so it'll be over fairly quickly.

**What do you dislike about Cookiebot by Usercentrics?**

We had a truly terrible experience with this company. Even before we received the scan results/invoices for a series of sites, a huge amount had already been debited from our account. Commercial bot scanners result in unrealistically high invoices. Following their own "complaint handling" recommendation, I contacted support, but this is highly inadvisable... 20 emails later, you're back to square one. Fortunately, there are much better options available.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

It should manage CMP on our several sites, however their aggressive bot-scanners are benefiting their own system and not our clients

**Official Response from Review Platforms:**

> Hi there, 

Thank you for sharing your feedback. We're truly sorry to hear that your experience with our service did not meet your expectations.

Our scanner is designed to ensure full compliance coverage by identifying all HTML content a visitor could potentially access, including dynamic content, blog posts, embedded media, and even pages that are linked to, such as 404 pages. This approach is meant to help website owners stay compliant across their entire site, but we understand that in some cases, it can result in higher-than-expected page counts.

We understand this can be frustrating, particularly if the process felt unclear. While we strive to make our system as transparent as possible, site-specific configurations can sometimes lead to unexpected results. Your input helps us improve those areas going forward.

We appreciate you taking the time to share your experience.

Best regards, 
The Usercentrics Cookiebot Team

  ### 38. Easy GTM Installation and Simple Widget Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Cookiebot by Usercentrics?**

Easy to install using GTM and easy to manage

**What do you dislike about Cookiebot by Usercentrics?**

The options to style the widget are very limited.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Conforming with the GDPR

**Official Response from Hanna Sternkopf:**

> Hello there,

Thank you for your review! We're glad the GTM installation and management have been easy for you.
For more advanced styling, Cookiebot does support full HTML, CSS, and JS customization - this guide may help: https://support.cookiebot.com/hc/en-us/articles/360003921454-Can-I-build-my-own-fully-customized-cookie-consent-banner

Kind regards,
The Cookiebot CMP Team

  ### 39. Beware of predatory and fraudulent Price Hikes Despite Good CMP Features

**Rating:** 0.5/5.0 stars

**Reviewed by:** William F. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Cookiebot by Usercentrics?**

Great solution for cookie management, easy to implement and easy to use.

**What do you dislike about Cookiebot by Usercentrics?**

Predatory and fraudulent. They 6x my price, even though I had the same amount of domains, same amount of sites etc, they just took the liberty to do that by sending an email that went to the spam folder.

I've been in contact with their support who is of no use what so ever. I do suspect that it is an ai answering, hence this review.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Having cookies on my site

**Official Response from Yonina Spithoven:**

> Hi William,

Thank you for taking the time to share your experience, and we’re glad to hear you value Cookiebot CMP’s ease of use. We’re genuinely sorry for the frustration and concern caused by the unexpected pricing change, and we understand how upsetting that can be.

After reviewing your account, our support team has shared a recommendation on how to proceed with your account via your support ticket. We’d like to reassure you that your case has been handled by our human support agents, and we hope that we were able to resolve this matter to your satisfaction.

Customer feedback like yours is extremely important to us. If you need any further assistance or have open questions, our support team remains available and happy to help.

Thank you for taking the time to share your experience and for giving us the opportunity to respond.

Kind regards,
Your Cookiebot CMP Team

  ### 40. Cookiebot is the best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Xavier T. | Marketing agency owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2025

**What do you like best about Cookiebot by Usercentrics?**

Generally, Cookiebot is the best CMP I have used thus far, so even though I will list disadvantages as well, it's still the best product on the market in my opinion.

What do I like most about it? The user interface, which is modern and attractive. When something is beautiful, you want to use it a lot more, and Cookiebot is beautiful. For someone who deeply cares about user privacy and complying with the applicable laws, I really appreciate the value Cookiebot brings — being compliant is easy and enjoyable to set up.

Ease of integration with Google Tag Manager is superb.

Additionally, there's great documentation both from the Cookiebot team itself and from YouTubers in the industry. All of this makes the learning curve smooth and encourages you to go back to Cookiebot for all your projects.

**What do you dislike about Cookiebot by Usercentrics?**

Certain parts about Cookiebot can be confusing, especially if you're new to the product. 

The relationship between Cookiebot and Usercentrics and how all the different UIs connect is not clear. I would love to see the company focus on one UI – the new Cookiebot UI. It's beautiful, easy to set up, and intuitive. I like the Usercentrics UI less. 

Additionally, this complicated infrastructure leads to confusion for me and my clients. Sometimes, they have problems logging in – they end up logged into a different product. 

Due to the pricing A/B tests conducted by Cookiebot, it's sometimes unclear how much you will pay for the service, because you see a different pricing table on the website than the one you're subject to. You need to contact support to receive your specific pricing. 

Sometimes, I want my clients to set up a Cookiebot account, but they are forced to create a Usercentrics account through redirects. 

Sometimes, I'm reading documentation, trying to learn how to implement a feature, and then I find out that this documentation refers to a different product in the company's family. 

Product-wise, I would like the Cookie Declaration to be more mobile-friendly, especially the tables. I would recommend revisiting this feature and refining the media queries for mobile screens.

It's also essential to be able to change the email address owning a Cookiebot account. I needed this many times and it's not possible. 

Overall, Cookiebot is a fantastic product and likely a wonderful business, as I come back to it over and over again and never unsubscribe. If they solve these pain points, this will be a unicorn.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

It helps me 
- identify and categorize all cookies present on my website
- collect consent from visitors
- fire Google Tag Manager tags in a GDPR-compliant way
- showcase Cookie Declaration embed on my website

**Official Response from Hanna Sternkopf:**

> Hello Xavier,

thank you so much for your detailed and thoughtful feedback! We're thrilled to hear that you find Cookiebot CMP to be the best CMP you've used and that the UI and integration with GTM are serving you well. We truly appreciate your insights on areas for improvement, these are valuable points, and we're actively working to streamline the user experience across our platforms. 
Thanks again for your support.

Kind regards, 
The Usercentrics Cookiebot Team



  ### 41. Plug-and-Play Consent Automation That Just Works

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about Cookiebot by Usercentrics?**

I like the plug and play solution & how it automated consent collection & how it manages

**What do you dislike about Cookiebot by Usercentrics?**

Nothing so far, but maybe having more of an online presence maybe through ad's

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

I like how it automatically scans & makes sure to maintain regulatory compliance around the world

**Official Response from Hanna Sternkopf:**

> Hello there,

Thank you for your review! We're glad the plug-and-play setup and automated consent collection are working well for you, and that the automatic scanning helps you stay compliant across different regions.

We appreciate the suggestion on online presence - thank you for sharing.

Kind regards,
The Cookiebot CMP Team

  ### 42. CMP easy to launch via GTM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Cookiebot by Usercentrics?**

We have been using Cookiebot for quite some time now and are very satisfied with how easily the platform keeps our website fully GDPR-compliant. The consent banner system is flexible and easy to adapt to our corporate identity.

In short, Cookiebot is an excellent choice for organizations that take privacy seriously and are looking for a professional, user-friendly, and reliable tool for cookie management.

**What do you dislike about Cookiebot by Usercentrics?**

The monthly costs have increased significantly in a short time.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Cookiebot supports us in fully complying with privacy legislation such as the GDPR. The tool features a user-friendly and customizable cookie banner, which makes management easy. Thanks to Cookiebot, we save time, reduce our legal risks, and can offer visitors more transparency and trust.

**Official Response from Hanna Sternkopf:**

> Hello there,

Thank you for sharing your experience! We’re happy to hear that Cookiebot’s flexibility allowed you to align the consent banner with your corporate identity. It’s great to know the platform makes GDPR compliance smoother and more transparent for your visitors, while saving your team valuable time. Your feedback about pricing is noted, and we truly appreciate your honest input and trust in Cookiebot by Usercentrics.

Kind regards,
The Usercentrics Cookiebot Team

  ### 43. Reliable and compliant consent management tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Cookiebot by Usercentrics?**

What I appreciate most about Cookiebot is that it fully meets the high standards we have as an ISO 27001 certified company. It gives us strong confidence in our GDPR compliance and provides an overall easy-to-administer solution that integrates well into our processes. The option to brand and customize the cookie banner is very helpful, as it allows us to keep a consistent user experience across our digital platforms. Overall, it strikes a good balance between compliance and usability.

**What do you dislike about Cookiebot by Usercentrics?**

While the product works well, I find that the administrator interface could be more intuitive. It sometimes takes extra steps to locate and manage certain settings. I would also appreciate even more assistance with the classification of cookies, both during the initial setup and as an ongoing process. These improvements would further enhance efficiency and reduce the manual effort required.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Cookiebot helps us ensure GDPR compliance, which is critical for us as an ISO 27001 certified company. It solves the challenge of managing user consent in a transparent and structured way, while automatically handling updates to cookie classifications.

**Official Response from Hanna Sternkopf:**

> Hey there,

Thank you for your thoughtful review! We’re glad to hear that Cookiebot by Usercentrics supports your high compliance standards and fits well into your ISO 27001 processes. It’s great that you find the customization and usability helpful for maintaining a consistent user experience. Your feedback about the admin interface and cookie classification is very valuable - we’re always working to make these areas more intuitive and efficient. We truly appreciate you taking the time to share your experience!

Kind regards,
The Usercentrics  Cookiebot Team

  ### 44. Simple and highly customizable solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hegar G. | Tech Lead / Senior Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about Cookiebot by Usercentrics?**

Simple setup and ample customization to match the page design.

**What do you dislike about Cookiebot by Usercentrics?**

Lack of a typed or first party API to interact and understand the user preferences.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Our product is starting to be used in GDPR countries, we needed to outsource the correct handling of our cookies and identity tracking to a solution that allowed to understand user preferences to on the fly to adapt our software to not break any policy.

**Official Response from Hanna Sternkopf:**

> Hello Hegar,

Thank you for your thoughtful review! We’re glad to hear that you appreciate the simple setup and flexibility Cookiebot by Usercentrics offers. Your feedback about having a typed or first-party API is very valuable - input like yours helps us continue improving the platform. It’s great to know that Cookiebot supports your expansion into GDPR regions and helps ensure full compliance while keeping your product running smoothly.

Kind regards,
The Usercentrics Cookiebot Team

  ### 45. Great platform for Cookie Compliance and Consent Mode

**Rating:** 5.0/5.0 stars

**Reviewed by:** Martin N. | Digital Marketing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2025

**What do you like best about Cookiebot by Usercentrics?**

It works "right out of the box". I really appreciate that I'm able to integrate it through Google Tag Manager.

**What do you dislike about Cookiebot by Usercentrics?**

Having two separate interfaces is confusing, and it's a bit of a pain that customers that sign up through referral only end up with the "manage" interface instead of the "admin" interface.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

A reliable, simple, and functional Cookie Management Platform that works with consent mode and is reasonably priced.

**Official Response from Hanna Sternkopf:**

> Hey Martin,

Thank you for your review! We're glad to hear that Cookiebot by Usercentrics has been easy to set up and works smoothly with Google Tag Manager. We also appreciate your note about the two interfaces, feedback like yours helps us identify areas where we can make things clearer and more streamlined for users in the future.

Kind regards,
The Usercentrics Cookiebot Team

  ### 46. Effortless Setup and Seamless Google Tag Manager Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jan K. | Senior E-Commerce Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about Cookiebot by Usercentrics?**

It's very easy to use - both setup and maintenance. Its integration with Google Tag Manager is well done.

**What do you dislike about Cookiebot by Usercentrics?**

Actually I can't think about even one thing that I dislike about this software. It's really good.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

I'm using it as Consent Management Platform and Cookie Tracking. Thanks to it we are fully GDPR-compliant, and use marketing (& other types) cookies only for users who give consent.

**Official Response from Hanna Sternkopf:**

> Hello Jan,

Thank you for your great feedback! We're delighted to hear that you find Cookiebot by Usercentrics easy to set up and maintain, and that the Google Tag Manager integration works smoothly for you. It’s wonderful to know that our platform helps you stay fully GDPR-compliant while maintaining a seamless experience for your users.

Kind regards,
The Usercentrics Cookiebot Team

  ### 47. complete and easy-to-use service

**Rating:** 4.5/5.0 stars

**Reviewed by:** christophe c. | seo, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2026

**What do you like best about Cookiebot by Usercentrics?**

easy to implement at the computer code level

**What do you dislike about Cookiebot by Usercentrics?**

sometimes slowdowns due to servers that go through a CDN

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

allows to be compliant with regulations

**Official Response from Hanna Sternkopf:**

> Hello Christophe,

Thank you for sharing your feedback! We’re glad to hear that you find Cookiebot easy to implement at the code level. We also appreciate you pointing out the occasional slowdowns and will take this into account as we continue to optimize performance. It’s great to know that Cookiebot is supporting your efforts to stay compliant with regulations.

Kind regrads,
The Usercentrics Cookiebot Team

  ### 48. Easy UI and Strong GDPR Security Scanning

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2026

**What do you like best about Cookiebot by Usercentrics?**

Automatic scan and security for GDPR. User interface is easy

**What do you dislike about Cookiebot by Usercentrics?**

Pricing is a bit steep, and has rised over time.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

No worries GDPR approved cookies control

**Official Response from Hanna Sternkopf:**

> Hello there,

Thank you for your feedback!

We’re glad to hear that the automatic scanning and GDPR compliance features are giving you peace of mind, and that you find the interface easy to use. It’s great to know Cookiebot is helping simplify cookie consent management for you.

We also appreciate your note regarding pricing. Feedback like this is valuable to us as we continue improving our services and offerings.

Kind regards,
The Cookiebot CMP Team

  ### 49. Everything you need to know

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amin R. | Geschäftsführung, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2025

**What do you like best about Cookiebot by Usercentrics?**

I had no experience with cookie banners before, and this was my first website, but I must say with the help of Cookiebot, it was a lot easier than I originally thought. I thought this project was going to last for weeks until I found Cookiebot. It's super simple to set up, not too expensive, and you can even use a free version if that's enough for you. Plus, you have various design options, which is even better. All in all, I'm super satisfied with Cookiebot.

**What do you dislike about Cookiebot by Usercentrics?**

I had to buy the premium version to display a working cookie banner since my mobile version website cookie banner was only working when the design is set to top banner. Otherwise, it would display somewhere in the middle of the website, which was suboptimal. It would be more transparent of the dev team if they included some of the designs in the free edition for technical cases like mine. Otherwise, it's completely fine that the other designs are only available in the premium package since it's not a must-have.

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

GDPR is very strict in Austria. Cookiebot makes it incredibly easy.

**Official Response from Review Platforms:**

> Hi Amin,

Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership. 

Transparency and usability are very important to us, so we’ll be sure to share your feedback with our development team for future improvements. If you ever need assistance or have any suggestions, feel free to reach out—we're here to help!

Kind regards,
The Usercentrics CookieBot  Team


  ### 50. Gives us comfort that we are handling user permissions in a responsible way

**Rating:** 4.5/5.0 stars

**Reviewed by:** Erik Lorenz P. | Chairman Of The Board, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2025

**What do you like best about Cookiebot by Usercentrics?**

Hazzle free implementation and good reports as we go along

**What do you dislike about Cookiebot by Usercentrics?**

That the invoicing is in €, and the monthly report is a bit difficult to understand. Some graphs would be appreciated

**What problems is Cookiebot by Usercentrics solving and how is that benefiting you?**

Professional handling of user consent in our webshop

**Official Response from Hanna Sternkopf:**

> Hello Erik,

Thank you for sharing your feedback! We’re glad to hear that Cookiebot by Usercentrics has made implementation hassle-free and that the reporting supports your consent management. We appreciate your input regarding invoicing and report visualization, it’s helpful as we look for ways to improve clarity and usability. It’s great to know Cookiebot is helping you manage user consent professionally in your webshop.

Kind regards,
The Usercentrics Cookiebot Team



## Cookiebot by Usercentrics Discussions
  - [What is Cookiebot by Usercentrics used for?](https://www.g2.com/discussions/what-is-cookiebot-by-usercentrics-used-for)
  - [Is Cookiebot GDPR compliant?](https://www.g2.com/discussions/is-cookiebot-gdpr-compliant)
  - [How does cookie bot work?](https://www.g2.com/discussions/how-does-cookie-bot-work)
  - [What is cookie management software?](https://www.g2.com/discussions/what-is-cookie-management-software)

- [View Cookiebot by Usercentrics pricing details and edition comparison](https://www.g2.com/products/cookiebot-by-usercentrics/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-21+11%3A38%3A51+-0500&secure%5Bsession_id%5D=e2ef45d3-21c9-4d07-811c-c479677a73ff&secure%5Btoken%5D=edf91eb4c24d4458809fa3d6c7329054769b439663393ac4009cda0a348e625d&format=llm_user)
## Cookiebot by Usercentrics Integrations
  - [Google Ads](https://www.g2.com/products/google-ads/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)

## Cookiebot by Usercentrics Features
**Functionality**
- Dashboard
- Reporting
- Integrations
- End-user management
- Audit trails
- APIs
- Mobile SDK
- Customizable design
- Server-side storage

**Functionality**
- Auto scans
- Auto privacy policy update
- Cookie notice report
- Easy installation
- Reporting

## Top Cookiebot by Usercentrics Alternatives
  - [CookieYes](https://www.g2.com/products/cookieyes/reviews) - 4.8/5.0 (296 reviews)
  - [OneTrust Privacy Automation](https://www.g2.com/products/onetrust-privacy-automation/reviews) - 4.3/5.0 (143 reviews)
  - [iubenda](https://www.g2.com/products/iubenda/reviews) - 4.5/5.0 (45 reviews)

