| Contact Us1 Seats | AI-powered conversation intelligence platform that records, transcribes, and analyzes sales calls and meetings to provide coaching insights, deal intelligence, and revenue visibility. - Automatic call and meeting recording (phone, video, web conferencing)
- Email conversation capture and analysis
- AI-powered transcription and searchability
- Talk-to-listen ratio tracking
- Keyword and topic tracking
- Competitor mention alerts
- Custom tracker creation
- Objection identification and analysis
- Deal intelligence and risk indicators
- Winning behavior analysis
- Rep performance scorecards
- Coaching playlists and moments
- Call library with advanced search
- CRM integration (Salesforce, HubSpot, Microsoft Dynamics)
- Automatic CRM field updates and activity logging
- Team and individual analytics dashboards
- Pipeline and forecast insights
- Custom reports and analytics
- Conversation sharing and collaboration
- Mobile app access
- API access for custom integrations
- Role-based access controls
- Compliance and security features
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| Free Trial0 seat Per Month | Complete QA solution with comprehensive dashboards, workflows, calibration module and advanced reporting - Customizable Scorecards
- AI Assistance
- QA Workflows
- Calibration Module
- Agent Dashboards
- Advanced Reports Suite
- Root Cause Analysis
- Compliance Reporting
- Peer to Peer Scoring
- Standard integrations
- Silver Onboarding
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Talkdesk Express™ | United States & Canada Small Business Exclusive | Free25 Licenses Free to Start | Built for small businesses under 50 employees to serve customers like big brands—without the cost or complexity. With Talkdesk Express™, you get AI-powered customer service tools in one easy-to-use platform—so you can launch quickly, serve your customers better, and grow confidently, just like the big brands.
https://www.talkdesk.com/express/ - Talkdesk Express includes features for omnichannel communication (voice, email, chat, SMS, social media), built-in AI tools like intelligent routing and virtual agents, a low-code Studio for creating customer flows, reporting tools and dashboards, integration with other business systems, and a self-service portal for setup and training, all designed to be easily accessible for small businesses.
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