| Contact Us1 Seats | AI-powered conversation intelligence platform that records, transcribes, and analyzes sales calls and meetings to provide coaching insights, deal intelligence, and revenue visibility. - Automatic call and meeting recording (phone, video, web conferencing)
- Email conversation capture and analysis
- AI-powered transcription and searchability
- Talk-to-listen ratio tracking
- Keyword and topic tracking
- Competitor mention alerts
- Custom tracker creation
- Objection identification and analysis
- Deal intelligence and risk indicators
- Winning behavior analysis
- Rep performance scorecards
- Coaching playlists and moments
- Call library with advanced search
- CRM integration (Salesforce, HubSpot, Microsoft Dynamics)
- Automatic CRM field updates and activity logging
- Team and individual analytics dashboards
- Pipeline and forecast insights
- Custom reports and analytics
- Conversation sharing and collaboration
- Mobile app access
- API access for custom integrations
- Role-based access controls
- Compliance and security features
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| Free Trial0 seat Per Month | Complete QA solution with comprehensive dashboards, workflows, calibration module and advanced reporting - Customizable Scorecards
- AI Assistance
- QA Workflows
- Calibration Module
- Agent Dashboards
- Advanced Reports Suite
- Root Cause Analysis
- Compliance Reporting
- Peer to Peer Scoring
- Standard integrations
- Silver Onboarding
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Digital + Voice Package- Service 2 | $4,200.001 User Per Year | Voice, live chat & messaging:
Provide seamless
experiences across 30+ digital channels and robust
support on Voice. Use AI and automation to increase selfservice, improve agent productivity and boost customer
satisfaction - Live chat, SMS, Email
- Inbound/Outbound Voice
- Proactive Prompts
- Smart Response
- Smart Compliance
- IVR to digital deflection
- Single Connector
- Social to Live Chat Deflection
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