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Compare Convin.ai and Gong 
Featured Products
At a Glance
Market Segments
Enterprise (62.6% of reviews)
Mid-Market (69.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Convin.ai
Star Rating
(548)4.7 out of 5
Market Segments
Enterprise (62.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Convin.aiGong
Star Rating
(6,470)4.7 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in providing deep insights from sales calls, with users highlighting its powerful AI features for keyword searching and automated follow-ups. One user mentioned, "I use Gong for all of our call recordings and it provides incredible insight from our sales calls."
- Users say that Convin.ai offers a user-friendly interface that helps teams keep track of tasks effectively. Reviewers appreciate its flexibility in generating various reports, making it a solid choice for those who prioritize ease of use in daily operations.
- According to verified reviews, Gong's implementation process is notably quick and intuitive, with users praising the seamless integration with existing systems through the Gong Everywhere extension. This ease of setup is a significant advantage for teams looking to get started quickly.
- Reviewers mention that while Gong has a slightly lower score in ease of use compared to Convin.ai, it compensates with its robust analytics capabilities. Users have noted the ability to compile calls into cloud projects, which enhances their understanding of customer experiences.
- G2 reviewers highlight that Convin.ai shines in its quality of support, receiving high marks for responsiveness and helpfulness. Users have expressed satisfaction with the support team, which can be crucial for organizations that require ongoing assistance.
- Users report that Gong's overall performance is significantly higher, as reflected in its G2 Score, which indicates a strong market presence and user satisfaction. This is contrasted with Convin.ai, which, despite its strengths, has a lower overall score and fewer recent reviews, suggesting it may not be as widely adopted or trusted in the current market.
Pricing
Entry-Level Pricing
Convin.ai
No pricing availableGong
No pricing availableFree Trial
Convin.ai
Free Trial is available
Gong
No trial information availableRatings
Meets Requirements
9.3
514
9.4
4,955
Ease of Use
9.5
518
9.3
5,011
Ease of Setup
9.2
165
9.1
1,235
Ease of Admin
9.2
46
9.1
771
Quality of Support
9.6
513
9.3
3,518
Has the product been a good partner in doing business?
9.4
44
9.3
773
Product Direction (% positive)
9.8
509
9.0
4,633
Features by Category
Lead Facilitation
Not enough data
7.1
349
Not enough data
7.3
343
Not enough data
7.5
347
Not enough data
7.6
346
Organization
Not enough data
8.3
351
Not enough data
8.3
347
Not enough data
8.3
348
Performance Analysis
Not enough data
8.5
349
Not enough data
8.6
353
Sales Analysis
Not enough data
7.7
333
Not enough data
7.9
339
Generative AI
Not enough data
8.6
286
Not enough data
8.9
293
Agentic AI - AI Sales Assistant
Not enough data
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Integrated Workflows
Not enough data
7.8
103
Not enough data
7.9
105
Not enough data
8.3
102
Not enough data
7.3
99
Not enough data
8.4
104
Not enough data
8.4
102
Not enough data
8.5
98
Repeatability and Reportability
Not enough data
8.2
99
Not enough data
8.0
99
Not enough data
7.9
98
Not enough data
8.3
103
Not enough data
7.3
97
AI and Automation
Not enough data
7.8
90
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Generative AI
Not enough data
8.2
91
Agentic AI - Sales Engagement
Not enough data
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Call Analytics
9.6
341
9.6
2759
|
Verified
9.2
340
8.8
2468
|
Verified
9.4
341
9.1
2669
|
Verified
9.3
328
8.3
1794
|
Verified
Artificial Intelligence - Conversation Intelligence
9.3
338
8.6
1871
|
Verified
9.3
342
8.3
2522
|
Verified
Not enough data
Not enough data
Generative AI
9.4
281
8.9
679
Agentic AI - Conversation Intelligence
Not enough data
8.0
135
Not enough data
8.0
134
Not enough data
8.1
134
Not enough data
8.0
135
Not enough data
8.2
135
Not enough data
8.1
135
Not enough data
7.9
134
Quality Assurance
9.3
425
Not enough data
9.2
426
Not enough data
9.4
427
Not enough data
Engagement
9.4
428
Not enough data
9.5
427
Not enough data
9.3
422
Not enough data
Performance
9.4
427
Not enough data
9.3
427
Not enough data
Generative AI
9.3
302
Not enough data
9.3
302
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
379
Not enough data
8.6
409
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
CRM Data Enrichment
Not enough data
9.0
402
Not enough data
8.8
390
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Account Management
Not enough data
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Generative AI
9.6
266
Not enough data
Agentic AI - Sales Analytics
Not enough data
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Data Sourcing
Not enough data
8.5
744
Not enough data
8.7
789
Not enough data
8.5
716
Not enough data
8.9
804
Not enough data
8.6
727
Predictive Analytics
Not enough data
8.1
722
Not enough data
8.4
751
Not enough data
8.2
737
Not enough data
8.3
724
Sales Management
Not enough data
8.6
760
Not enough data
8.2
722
Not enough data
8.7
759
Not enough data
9.0
826
Agentic AI - Sales Coaching
Not enough data
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Training
Not enough data
9.0
1967
|
Verified
Not enough data
9.0
2179
|
Verified
Not enough data
8.6
1529
|
Verified
Not enough data
9.2
2217
|
Verified
Feedback
Not enough data
9.3
2372
|
Verified
Not enough data
9.0
1853
|
Verified
Not enough data
9.0
1896
|
Verified
Not enough data
8.8
1606
|
Verified
Not enough data
8.9
1792
|
Verified
Not enough data
8.9
1880
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.9
388
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Convin.ai and Gong are categorized as Conversation Intelligence
Unique Categories
Convin.ai is categorized as Speech Analytics and Contact Center Quality Assurance
Gong is categorized as Revenue AI Platforms, Revenue Operations & Intelligence (RO&I), Sales Engagement, AI Sales Assistant, Sales Coaching, and Sales Analytics
Reviews
Reviewers' Company Size
Convin.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
26.8%
Health, Wellness and Fitness
19.4%
Computer Games
12.8%
Insurance
10.2%
Consumer Services
3.9%
Other
26.8%
Computer Software
37.5%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.2%
Other
28.4%
Discussions
What is Convin.ai used for?
2 Comments
A
call auditingRead more
Convin.ai has no more discussions with answers
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
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