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Compare Convin.ai and Gong 
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At a Glance
Market Segments
Enterprise (62.5% of reviews)
Mid-Market (69.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Convin.ai
Star Rating
(549)4.7 out of 5
Market Segments
Enterprise (62.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Convin.aiGong
Star Rating
(6,411)4.8 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gong excels in Call Recording with a score of 9.6, while Convin.ai matches this score but users mention that Gong's interface for accessing recorded calls is more intuitive and user-friendly.
- Reviewers mention that Convin.ai outperforms Gong in Quality of Support, scoring 9.6 compared to Gong's 9.3. Users appreciate Convin.ai's quick response times and personalized support, which they feel enhances their overall experience.
- G2 users highlight Gong's superior Machine Learning capabilities, scoring 8.8, while Convin.ai scores 9.2. Users say that Convin.ai's machine learning features provide more accurate insights into call analysis, making it easier to identify trends.
- Users on G2 report that Gong's AI Text Summarization feature is highly effective, scoring 9.6, while Convin.ai's feature, although strong at 8.9, lacks some of the nuanced understanding that Gong provides, leading to more comprehensive summaries.
- Reviewers mention that Convin.ai shines in Customer Scoring, with a score of 9.3 compared to Gong's 8.7. Users appreciate the detailed scoring metrics that help them prioritize leads more effectively.
- Users say that Gong's Pipeline Management feature, scoring 8.7, is robust but lacks some of the customization options that Convin.ai offers, which users find beneficial for tailoring their sales processes.
Pricing
Entry-Level Pricing
Convin.ai
No pricing availableGong
No pricing availableFree Trial
Convin.ai
Free Trial is available
Gong
No trial information availableRatings
Meets Requirements
9.3
515
9.4
4,918
Ease of Use
9.5
519
9.3
4,974
Ease of Setup
9.2
166
9.1
1,203
Ease of Admin
9.2
46
9.1
766
Quality of Support
9.6
514
9.3
3,489
Has the product been a good partner in doing business?
9.4
44
9.3
768
Product Direction (% positive)
9.8
510
9.0
4,596
Features by Category
Lead Facilitation
Not enough data
7.1
347
Not enough data
7.3
341
Not enough data
7.5
344
Not enough data
7.6
344
Organization
Not enough data
8.3
349
Not enough data
8.3
345
Not enough data
8.3
344
Performance Analysis
Not enough data
8.6
347
Not enough data
8.6
350
Sales Analysis
Not enough data
7.8
331
Not enough data
7.9
337
Generative AI
Not enough data
8.6
283
Not enough data
8.9
289
Agentic AI - AI Sales Assistant
Not enough data
8.3
51
Not enough data
8.1
50
Not enough data
8.2
51
Not enough data
8.4
50
Not enough data
8.3
50
Not enough data
8.3
50
Not enough data
8.3
50
Integrated Workflows
Not enough data
7.8
100
Not enough data
7.9
100
Not enough data
8.3
99
Not enough data
7.3
96
Not enough data
8.5
99
Not enough data
8.4
99
Not enough data
8.5
95
Repeatability and Reportability
Not enough data
8.2
97
Not enough data
8.0
97
Not enough data
7.9
95
Not enough data
8.4
98
Not enough data
7.4
95
AI and Automation
Not enough data
7.8
88
Not enough data
7.7
86
Not enough data
7.4
85
Not enough data
7.7
85
Not enough data
8.1
85
Generative AI
Not enough data
8.2
89
Agentic AI - Sales Engagement
Not enough data
8.3
47
Not enough data
8.1
46
Not enough data
8.3
47
Not enough data
8.3
45
Not enough data
8.2
46
Not enough data
8.2
45
Not enough data
8.3
45
Call Analytics
9.6
342
9.6
2733
|
Verified
9.2
341
8.8
2459
|
Verified
9.4
342
9.1
2646
|
Verified
9.3
329
8.3
1789
|
Verified
Agent Performance Management
9.3
339
8.6
1865
|
Verified
9.3
343
8.3
2506
|
Verified
9.3
345
8.7
2293
|
Verified
Generative AI
9.4
281
8.9
666
Agentic AI - Conversation Intelligence
Not enough data
8.1
130
Not enough data
8.0
130
Not enough data
8.2
129
Not enough data
8.1
130
Not enough data
8.2
131
Not enough data
8.1
130
Not enough data
8.0
130
Quality Assurance
9.3
425
Not enough data
9.2
426
Not enough data
9.4
427
Not enough data
Engagement
9.4
428
Not enough data
9.5
427
Not enough data
9.3
422
Not enough data
Performance
9.4
427
Not enough data
9.3
427
Not enough data
Generative AI
9.3
302
Not enough data
9.3
302
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
375
Not enough data
8.6
406
Not enough data
8.3
345
Not enough data
8.4
353
Not enough data
8.0
246
Not enough data
8.2
243
CRM Data Enrichment
Not enough data
9.0
399
Not enough data
8.8
386
Not enough data
9.1
421
Not enough data
Feature Not Available
Not enough data
8.6
251
Account Management
Not enough data
8.1
322
Not enough data
8.3
337
Not enough data
8.4
347
Not enough data
8.6
368
Not enough data
8.5
257
Not enough data
8.1
238
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
38
Not enough data
8.1
37
Not enough data
7.7
37
Not enough data
7.4
35
Not enough data
7.7
37
Generative AI
9.6
266
Not enough data
Agentic AI - Sales Analytics
Not enough data
8.5
52
Not enough data
8.6
52
Not enough data
8.5
54
Not enough data
8.6
55
Not enough data
8.4
54
Data Sourcing
Not enough data
8.5
741
Not enough data
8.7
786
Not enough data
8.5
713
Not enough data
8.9
800
Not enough data
8.6
723
Predictive Analytics
Not enough data
8.1
719
Not enough data
8.4
747
Not enough data
8.2
733
Not enough data
8.3
717
Sales Management
Not enough data
8.6
754
Not enough data
8.2
718
Not enough data
8.7
755
Not enough data
9.0
820
Agentic AI - Sales Coaching
Not enough data
8.1
59
Not enough data
8.5
59
Not enough data
8.3
60
Not enough data
8.3
57
Training
Not enough data
9.0
1963
|
Verified
Not enough data
9.0
2174
|
Verified
Not enough data
8.6
1525
|
Verified
Not enough data
9.2
2213
|
Verified
Feedback
Not enough data
9.3
2369
|
Verified
Not enough data
9.0
1850
|
Verified
Not enough data
9.0
1893
|
Verified
Not enough data
8.8
1603
|
Verified
Not enough data
8.9
1789
|
Verified
Not enough data
8.9
1876
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.9
386
Categories
Categories
Shared Categories
Convin.ai and Gong are categorized as Conversation Intelligence
Unique Categories
Convin.ai is categorized as Speech Analytics and Contact Center Quality Assurance
Gong is categorized as AI Sales Assistant, Sales Coaching, Sales Engagement, Sales Analytics, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Convin.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
26.8%
Health, Wellness and Fitness
19.3%
Computer Games
12.8%
Insurance
10.4%
Consumer Services
3.9%
Other
26.8%
Computer Software
37.6%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.3%
Other
28.3%
Discussions
What is Convin.ai used for?
2 Comments
A
call auditingRead more
Convin.ai has no more discussions with answers
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
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