Contract Logix Reviews & Product Details

I use the Advanced Search feature a lot. I like being able to look up contracts by certain common filter topics/key words that we use around the office. I refer to the Expiration Report on my home page a lot (which, kudos to CLX for having a customizable home page) to see which contracts I need to review. I will manually change the expiration date (if needed) only after reviewing the contract. Review collected by and hosted on G2.com.

When I leave a record page on Contract Logix, the system does not ask me if I'd like to save my work. I think this is a basic function that many other programs have that CLX is lacking. The times I have gone back into the file to make sure my changes have been saved is obnoxious. One other thing I would want improved is the responsiveness of the sub-populated results when entering a new contracts field information. The results that pop up are not very intuitive, and one spelling error will render a useless search. In addition, when searching for and attaching contacts to a record, I find that first name + first letter of last name will give a result, but when I use first name + a few letters of last name, no results will show, which I don't think is very functional.

When adding in a custom alert notice, it would be nice to be able to drag over field options from the contract (expiration date, organization name, etc.) into my custom alert. I know this feature is available on email templates, but not the custom alert option. One more item for my wish list is: after creating an alert, I wish there was a way to demo what the alert would look like once emailed out and have CLX send it to only me (administrator). A one-click "test this alert" send button would be nice. Review collected by and hosted on G2.com.

One of the standout features of Contract Logix for me is the exceptional support provided by my customer success manager, Jose. He has consistently helped in resolving any issues I encounter with the platform. Jose’s ability to listen to my concerns and then swiftly come up with effective solutions is truly commendable.

Whether it’s a problem with a workflow or understanding new technology being released, Jose is always quick to respond and assist in understanding and addressing any problems. His commitment and expertise make a significant difference in my experience with Contract Logix. Review collected by and hosted on G2.com.

On the other hand, my experience with CLX Support, specifically with Eric, has been disappointing. He does not seem to take the time to fully understand the workflow issues we have encountered. Our workflow is quite unique and CLX helped us implement it with the assistance of a very skilled individual. Since then, however, the support we have received from the current staff has not met our expectations. It often feels as though Eric is more interested in quickly marking requests as resolved and closing tickets, even when the issues have not truly been addressed. I am thankful for our Customer Success Manager, Jose, for stepping in and figuring things out. Review collected by and hosted on G2.com.

I've been using Contract Logix for 9 years now and have no plans to switch. Started off with an on-prem version and then migrated to the latest Gen II web-based version. This is such a robust platform that has performed all the tasks we've asked of it. Super easy-to-use repository and a very straightforward workflow process. The reporting on the newest version is a simple click. Ability to sort and filter on almost every field. Contract Logix is constantly working to improve and rolls out updates, often with an accompanying webinar to walk through the changes. Great product and great company to work with. Review collected by and hosted on G2.com.

We aren't in the business of writing our own contracts, so I can't speak to that side of the software. Any bugs we've encountered have been thoroughly vetted and remedied by the Contract Logix team. Review collected by and hosted on G2.com.

easy to see what needs to be done or what is on the "to do" list. Great for single use documents and to have a clear format for what you're working on. Easy to integrate with all legal documents and reporting back-end programs Review collected by and hosted on G2.com.

rather hard to navigate for people who don't use it on a regular basis Review collected by and hosted on G2.com.

The system is highly configurable and customizable. Review collected by and hosted on G2.com.

While the configurability is a strong aspect, it seems to come at the cost of consistent access to, and reporting on, the captured data. Custom fields and custom objects are not seamlessly integrated into the API logic, which makes complex reporting and contributing to reporting tools more challenging. Despite these limitations, the CLX team has been very helpful and actively engaged in working to address these issues. Review collected by and hosted on G2.com.

I'm still learning, but I like the ease of searching for contracts/organizations/etc. Easy help icon. Review collected by and hosted on G2.com.

Nothing I can think of, I'm still learning it. Maybe the reports could stand to be a little more user friendly, but that could just be me still learning the software. Review collected by and hosted on G2.com.

The ability to work more efficiently. Speeds up the process of contract management. Review collected by and hosted on G2.com.

At times, we may have to find workarounds to accommodate certain steps. Review collected by and hosted on G2.com.

The reporting function makes it easy to send contract information without having to create a new user. Review collected by and hosted on G2.com.

It's kinda clunky and often slow when moving from one step to the other. Review collected by and hosted on G2.com.

Contract Logix is very user friendly with a lot of features to be able to pull out important details of a contract and is an extremely efficient system that is both moldable to your business/personal needs and reliable in highlighting key aspects of the contract at hand. Review collected by and hosted on G2.com.

It would be nice to be able to use the search function in the top right corner for a generic search across all categories to pull out words/phrases/numbers in a contract you are searching for without having to separate the search according to a specific category. Review collected by and hosted on G2.com.

Neat ahd organized location to store our contracts. It is fairly easy to use once I got used to the fields. Customer support is always great with timely response. I use it whenever I receive a new contract to add. Adding our contracts from another database we were using is still ongoing. Review collected by and hosted on G2.com.

I wish the search box at the top right would just search for Contracts. I usually will have to use the Advanced search feature under tools for better results. Review collected by and hosted on G2.com.