I like having all of our contracts organized in one place and being able to quickly search for an agreement and see the key information I need without having to dig through files. It makes it much easier to keep track of our active agreements and upcoming renewals. It's integrated with our HubSpot CRM tool, so it's helpful to not have to go to many sites and find what is needed. The performance of CLX is quick and efficient, and I like that the more you generate and create a contract, the faster you get at the system. Our dedicated employee who is our CLX "guide" is extremely knowledgeable and is there for support when needed. Review collected by and hosted on G2.com.

Although I find the site as a whole easy to use and sufficient for finding information in one place, I do think some tasks require more clicks and steps than necessary, and it can take time to find exactly what I’m looking for. I’d like to see a more streamlined interface and easier navigation for everyday use. The "tasks" also tend to be overwhelming when I feel as though I already submitted for approval. I feel as if those are not necessary. Review collected by and hosted on G2.com.

Contract Logix is straightforward and easy to use. The system works for you. It's easy to tell what needs your attention and helps you set yourself up for success. The AI tools are very useful to save time. Review collected by and hosted on G2.com.

I feel that Contract Logix could reach out to their users more for regular contact from the account managers but anytime we've needed something they've always been very helpful and available. Review collected by and hosted on G2.com.

I like Contract Logix because it's easy to use and keeps all of my contracts in one place, which makes it easy for everyone to find what they're looking for. The centralized repository, automation, alerts, and workflows really streamline the contract requests in our organization, enhancing efficiency. I also appreciate the ability to do custom reporting and how well it manages the contract workflow. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I like Contract Logix for its ease of user interface and intuitive navigation, allowing me to quickly determine the information I need without searching in depth. The initial setup was expedient, efficient, and thorough, which made transitioning easy from our previous manual handling of contracts. This tool is great for keeping all contract information in one place, especially for monitoring contract expiration dates and storing essential details. Review collected by and hosted on G2.com.

I would love the ability to one-click into the contract to see the relevant details about terms without having to search within each contract. Review collected by and hosted on G2.com.

I like that Contract Logix helps us keep on track with expiring contracts and allows us to see all the upcoming contracts that are about to expire. The initial setup was pretty easy to follow, which was a big plus for me. Review collected by and hosted on G2.com.

Sometimes the website lags, and I think document upload could be faster. Review collected by and hosted on G2.com.

I use the Advanced Search feature a lot. I like being able to look up contracts by certain common filter topics/key words that we use around the office. I refer to the Expiration Report on my home page a lot (which, kudos to CLX for having a customizable home page) to see which contracts I need to review. I will manually change the expiration date (if needed) only after reviewing the contract. Review collected by and hosted on G2.com.

When I leave a record page on Contract Logix, the system does not ask me if I'd like to save my work. I think this is a basic function that many other programs have that CLX is lacking. The times I have gone back into the file to make sure my changes have been saved is obnoxious. One other thing I would want improved is the responsiveness of the sub-populated results when entering a new contracts field information. The results that pop up are not very intuitive, and one spelling error will render a useless search. In addition, when searching for and attaching contacts to a record, I find that first name + first letter of last name will give a result, but when I use first name + a few letters of last name, no results will show, which I don't think is very functional.

When adding in a custom alert notice, it would be nice to be able to drag over field options from the contract (expiration date, organization name, etc.) into my custom alert. I know this feature is available on email templates, but not the custom alert option. One more item for my wish list is: after creating an alert, I wish there was a way to demo what the alert would look like once emailed out and have CLX send it to only me (administrator). A one-click "test this alert" send button would be nice. Review collected by and hosted on G2.com.

One of the standout features of Contract Logix for me is the exceptional support provided by my customer success manager, Jose. He has consistently helped in resolving any issues I encounter with the platform. Jose’s ability to listen to my concerns and then swiftly come up with effective solutions is truly commendable.

Whether it’s a problem with a workflow or understanding new technology being released, Jose is always quick to respond and assist in understanding and addressing any problems. His commitment and expertise make a significant difference in my experience with Contract Logix. Review collected by and hosted on G2.com.

On the other hand, my experience with CLX Support, specifically with Eric, has been disappointing. He does not seem to take the time to fully understand the workflow issues we have encountered. Our workflow is quite unique and CLX helped us implement it with the assistance of a very skilled individual. Since then, however, the support we have received from the current staff has not met our expectations. It often feels as though Eric is more interested in quickly marking requests as resolved and closing tickets, even when the issues have not truly been addressed. I am thankful for our Customer Success Manager, Jose, for stepping in and figuring things out. Review collected by and hosted on G2.com.

I've been using Contract Logix for 9 years now and have no plans to switch. Started off with an on-prem version and then migrated to the latest Gen II web-based version. This is such a robust platform that has performed all the tasks we've asked of it. Super easy-to-use repository and a very straightforward workflow process. The reporting on the newest version is a simple click. Ability to sort and filter on almost every field. Contract Logix is constantly working to improve and rolls out updates, often with an accompanying webinar to walk through the changes. Great product and great company to work with. Review collected by and hosted on G2.com.

We aren't in the business of writing our own contracts, so I can't speak to that side of the software. Any bugs we've encountered have been thoroughly vetted and remedied by the Contract Logix team. Review collected by and hosted on G2.com.

Having all contract review requests registered in one space Review collected by and hosted on G2.com.

When registering a Contract Review Request in Contract Logix, it would be beneficial for the system to automatically capture and display the request submission date as a visible field. Review collected by and hosted on G2.com.

The system is highly configurable and customizable. Review collected by and hosted on G2.com.

While the configurability is a strong aspect, it seems to come at the cost of consistent access to, and reporting on, the captured data. Custom fields and custom objects are not seamlessly integrated into the API logic, which makes complex reporting and contributing to reporting tools more challenging. Despite these limitations, the CLX team has been very helpful and actively engaged in working to address these issues. Review collected by and hosted on G2.com.