Commvault Cloud Reviews & Product Details

It is easy to open support tickets and CommVault staff respond promptly. The majority of support analysts are knowledgeable, friendly, and helpful so most tickets are resolved quickly. Review collected by and hosted on G2.com.

CommVault is an incredibly complicated system and the company has a bad habit of deprecating features with little notice so that long time clients end up with an installation that no longer matches the "standard" configuration of a new client. The support team is responsive and friendly but you'll need them a lot. In the past year I've opened 57 support tickets - more than one every week - and there are still features that don't work properly. CommVault is not a system you will implement on your own. Initial installation and, I would suggest, any significant change will require Professional Services which comes at an additional cost. Review collected by and hosted on G2.com.

It is continuously improving and covers every aspect of backup and recovery Review collected by and hosted on G2.com.

Lisensing model is a bit complicated and confising Review collected by and hosted on G2.com.

Commvault is a solid product, it is stable, reliable backup solution. Review collected by and hosted on G2.com.

It is a pricey product - you do get what you pay for Review collected by and hosted on G2.com.

It is a SaaS solution, Commvault has two Metallic products:

1) Metallic for O365

This is mainly to protect O365 in terms of Exchange online, OneDrive, Sharepoint, MS Teams. When I started using this product, it was hosted in Germany.

SSO and SAML integration with Azure portal works very well. The granular recovery of messages including deleted items are one of the features here. You can also still filter the mailbox of resigned or disabled users (deleted objects) and it also has infinite retention policy. For example, if you started your journey with Metallic O365 in 2019 you can still go back to this year for mails restoration.

2) Metallic Data Protection

This is another SaaS Solution it is also available now in UAE region and in Azure Cloud Marketplace where you can simply enable it to protect you Azure environment. The good thing here you can extend this tool to protect your on promise as well, but you need a proxy server that can maintain the data protection of your client machines on premise. A local storage is also required to store the data locally with short retention for faster restoration, but the data upon the local backup can be taken as an aux copy to azure blob storage and will be transferred to a cool storage at the end of the way. With this tool you can protect your Oracle database, SQL servers, filesystem, and virtualization (Hyper-V and VMware). It can also protect your Azure environment, but there are certain consideration to be taken.

The implementation for each one of them is easy and no complication. Review collected by and hosted on G2.com.

Licensing part or reporting part yet to be enhanced because some time it causes confusion to understand what is right and what is wrong.

The delegation part of mails, it is experienced that delegated mails from a backup to one person does not show all protected mails. After the delegation the user or the authorized person whom mails were delegated complained about not being able to find all mails. Metallic team were approached with this concern to clarify what could be the problem. There are various reasons here to also consider one of them is the archive of mails.

The support a bit challenging, they do not provide 24x7 support like veeam, the support also is not available or does not fall on all the weekdays. It is only 5 days and does not cover full day. it is contrary to what veeam does. I believe Metallic should solve this problem because it causes issues especially when you have severity 1, the support may take several days. Review collected by and hosted on G2.com.

The ease om management and configuration, and the full suite of tools that can be used from a single interface. We manage multiple data centers from a single console, and it is very easy to identify and resolve any failed backup or flash replication jobs. Review collected by and hosted on G2.com.

For a state agency, with limited funds, the one drawback is the cost of licensing. CommVault does offer a great EDU discount program. However, the results and peace of mind you get from knowing that your data is protected faw outweighs the cost Review collected by and hosted on G2.com.

Commvault makes restoring our data quick and easy. No longer are we afraid to jump to a recovery point because we think it might be easier to troubleshoot an issue to resolution. If we know a restore will fix it, we just click a few times and voila! Review collected by and hosted on G2.com.

Commvault Backup & Recovery can do so much, it is sometimes difficult to know if I'm getting all the value I should be from it. I know there are things which would make our lives easier which we just haven't had time to setup or even discover. Review collected by and hosted on G2.com.

Commvault Backup and recovery is a complete, efficient, and affordable solution. No hardware lock-in, broad eco-system support. Small, large and enterprise, it grows with you. On-prem, hybrid, cloud, or in-between. Very efficient data storage and replication.

Besides that, it gives data insight to make well-informed decisions. Review collected by and hosted on G2.com.

At first, it can be a bit of a steep learning curve. Review collected by and hosted on G2.com.

Protect various types of platforms High deduplication performance Easy network configuration modules Review collected by and hosted on G2.com.

Too many features result in complexity in troubleshooting Review collected by and hosted on G2.com.

Robust System where you can do anything with backups, not like other backup software or system where you can only trigger and schedule backups. Review collected by and hosted on G2.com.

it can be expensive and difficult to manage Review collected by and hosted on G2.com.

It's very handy and easy to set up. Software/Solution is stable and does its job well. We have replaced previous backup solution with Metallic and we are very pleased about it. Review collected by and hosted on G2.com.

It is not Commvault; not everything is supported by now (but most of the most common setups is). In general, it's easy to use, but in some cases, Commvault (base product) knowledge is helpful. Review collected by and hosted on G2.com.