--- title: Commvault Cloud Reviews meta_title: 'Commvault Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 216 reviews by the users' company size, role or industry to find out how Commvault Cloud works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 216 scale: '5' date_modified: '2026-11-05' parent_category: name: Backup url: https://www.g2.com/categories/backup ---

Commvault Cloud Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Commvault Cloud Reviews (216)

Reviews

Commvault Cloud Reviews (216)

4.4
216 reviews

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Pros & Cons

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Santosh V.
SV
Santosh V.
AVP
Mid-Market (51-1000 emp.)
"Easy to Use, Resilient, and Great Integration"
5/5
What do you like best about Commvault Cloud?

Integration, resilience and easy to use approach Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

Support now days, its difficult to resolve the issues in 2-3 instances Review collected by and hosted on G2.com.

Zafar U.
ZU
Zafar U.
VP Information Security
Broadcast Media
Enterprise (> 1000 emp.)
"Backup Solution"
4.5/5
What do you like best about Commvault Cloud?

A painless solution that runs very smoothly and includes all the required features. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

Mac support is challenging, but everything else seems okay at the moment. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Worst support I have ever had in my whole long career"
0/5
What do you like best about Commvault Cloud?

varied product compatibiilty and support most of our infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

We have had this product for several months and I can’t get it to work and every case I have created gets an automated message every week saying they are working on it but I have never had an actual response.

Then I get frustrated and close the case and create a new different one, and the automatted feedback message gives a link to give 5 stars on everything and submits it with no input.

The absolute worst and then they pad the numbers with the false 5 star reviews.

We very much regret this purchase Review collected by and hosted on G2.com.

Anurag C.
AC
Anurag C.
DevOps Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Commvault Made Backup Management Simple"
4.5/5
What do you like best about Commvault Cloud?

Commvault Cloud has definitely been a most valuable tool during my internship. Its dashboard is straightforward to navigate, and the compatibility between Commvault and AWS and Azure was done me most smoothly and efficiently, I also loved it. My main activity in it was to create the backup jobs that were set to be executed automatically for the virtual machines and the databases, which in turn freed us up for some other activities. The restore process was speedy and reliable, which I found really comforting when we had to do disaster recovery scenarios. Commvault served as a bridge that interconnected the on-prem and cloud environments, and thus it could be sure that backups are consistent without changing the manual part of the process a lot. At the same time, it made our team feel more confident about data safety. Additionally, the deduplication feature helped us save a good amount of storage space. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

The initial setup might be a little too much for new users to handle. A few high-level settings were not very clear, and one had to look into the documentation to get the information, which could have been more nicely arranged. Besides, the cost arrangement for several cloud storage choices was not very clear. Review collected by and hosted on G2.com.

Response from Cara Peterson of Commvault Cloud

Thanks for the great review! We're glad Commvault Cloud helped simplify your backup processes and made a strong impression during your internship. We appreciate your feedback on setup and cost clarity—it's helpful as we continue improving the experience.

AI
Andrew I.
Practice Group Technology Specialist
Enterprise (> 1000 emp.)
Originally submitted 7/10/2023
"Dependable and keeps up with the technology very well"
4.5/5
What do you like best about Commvault Cloud?

The quickness of support responses and resolution. Tickets are only closed once they are solved or agreed upon. In addition, they do get back to you when they say they will. They don't hesitate to remote into your computer. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

CommVault doesn't seem to keep up with NetApp technology. Our ticket is as below: As of Dec 2022, we upgraded the NetApp OnTap from 9.7P6 to the current version OnTap 9.10.1P8. According to NetApp, SnapDiff v1 and v2 are deprecated and will not function in ONTAP 9.10.1 and later. Only SnapDiff v3 is supported in ONTAP 9.10.1 and later. My manager needs to find out when CommVault will support SnapDiff v3? Review collected by and hosted on G2.com.

RA
Ranaprathap A.
System Administrator
Enterprise (> 1000 emp.)
"Rana"
5/5
What do you like best about Commvault Cloud?

Easy to create schedules and restoration. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

All features are good only. Didn't identified any dislikes. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"My Experience with G2"
4/5
What do you like best about Commvault Cloud?

Commvault Cloud offers a highly reliable and centralized platform for managing data backup, recovery, and disaster recovery across hybrid and multi-cloud environments. What I like most is the simplicity of managing complex data protection tasks through a single interface. The automation features, policy-driven backup schedules, and integration with AWS and Azure make it easy to ensure compliance and data availability without manual intervention. It also provides detailed reporting and analytics, which help in proactively managing risks and optimizing storage. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

While Commvault Cloud is a powerful platform, the initial setup and configuration can be quite complex, especially for new users or smaller teams without prior experience. The user interface, though improved over time, still feels a bit overwhelming due to the number of features and settings available. Also, some error messages could be more descriptive to help in quicker troubleshooting. Licensing and pricing models can be a bit confusing at first as well. Review collected by and hosted on G2.com.

PT
Pooja T.
Inside Sales
Mid-Market (51-1000 emp.)
"feedback as user for commvault"
2.5/5
What do you like best about Commvault Cloud?

1.Disaster Recovery

2.Advanced Analytics

3.Scalability

4.Cost Efficiency Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

1.Initial Setup & Deployment Challenges

2.Performance in Certain Workloads like Users report slower backup or restore speeds compared to some competitors in certain scenarios Review collected by and hosted on G2.com.

K Bharath K.
KK
K Bharath K.
Technical Specialist
Enterprise (> 1000 emp.)
"Commvault for backup"
5/5
What do you like best about Commvault Cloud?

1. Comprehensive Data Protection

2. Cloud-Native & Multi-Cloud Support

3. AI-Powered Threat Detection & Ransomware Protection

4. Automation & Orchestration

5. Advanced Monitoring & Reporting

6. Modular & Scalable (Metallic SaaS or Full Suite)

7. Strong Database & Application Support Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

Nothing in specific all the futures are good to use Review collected by and hosted on G2.com.

BX
Bryan X.
IT engineer
Enterprise (> 1000 emp.)
"Great experience of management"
4.5/5
What do you like best about Commvault Cloud?

It is easy to be managed thru the web console and easy to get familiar with this product. Using one single console can manage all the backup infrastructure in the company Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

In our environment, we only use this product to backup VMware. Many other features are not needed. It will be great to have the option not to install the features like sharepoint, database ,,, feature when we install this product. Review collected by and hosted on G2.com.

Questions about Commvault Cloud? Ask real users or explore answers from the community

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Jason O.
JO
Jason O'Leary
•
Last activity 9 days ago

How do you handle UX changes in Commvault Cloud when you are not in it daily?

GU
Guest User
•
Last activity over 4 years ago

What is commvault backup?

0 Upvotes
1
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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

Average Discount

14%

Commvault Cloud Comparisons
Commvault Cloud Features
File Server Backup
Database Server Backup
Virtual Machines
Continuous Backup
Disaster Recovery
Storage Capacity
Security Standards
Data Deduplication
Data Backup
Backup Automation
Integration