--- title: Commvault Cloud Reviews meta\_title: 'Commvault Cloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 191 reviews by the users' company size, role or industry to find out how Commvault Cloud works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 191 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- # Commvault Cloud Reviews & Product Details Visit Website Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience, leading the charge to protect the world against ransomware and other cyber threats by helping companies reduce risk, minimize downtime, and control costs. The new Commvault Cloud, powered by Metallic AI, represents decades of innovation, industry leadership, customer trust, and a deep ecosystem of partnerships. It’s the only cyber resilience platform built for the hybrid world, offering the best data security for all workloads, anywhere combined with the rapid, enterprise-scale recovery. Commvault helps over 25,000 customers worldwide fight ransomware and achieve total resilience in face of tomorrow’s threats. Learn more about Commvault by visiting www.commvault.com * * * Product Website Commvault Cloud Seller [Commvault](https://www.g2.com/sellers/commvault) Discussions [Commvault Cloud Community](https://www.g2.com/products/commvault-cloud/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Jenni Adair Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/commvault-cloud/pricing) ## Commvault Cloud Integrations (5) What do users say about integrations? Verified by Commvault Cloud [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon EC2 ](https://www.g2.com/products/amazon-ec2/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Virtual Machines ](https://www.g2.com/products/azure-virtual-machines/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Elasticsearch ](https://www.g2.com/products/elastic-elasticsearch/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetApp StorageGRID ](https://www.g2.com/products/netapp-storagegrid/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") VMware ESXi ](https://www.g2.com/products/vmware-esxi/reviews) Show More ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 10/17/2025 "Worst support I have ever had in my whole long career" 0/5 What do you like best about Commvault Cloud? varied product compatibiilty and support most of our infrastructure. Review collected by and hosted on G2.com. What do you dislike about Commvault Cloud? We have had this product for several months and I can’t get it to work and every case I have created gets an automated message every week saying they are working on it but I have never had an actual response. Then I get frustrated and close the case and create a new different one, and the automatted feedback message gives a link to give 5 stars on everything and submits it with no input. The absolute worst and then they pad the numbers with the false 5 star reviews. We very much regret this purchase Review collected by and hosted on G2.com. What problems is Commvault Cloud solving and how is that benefiting you? Just general backup Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 10/25/2023 "Good support - which is needed a lot" 1/5 What do you like best about Commvault Cloud? It is easy to open support tickets and CommVault staff respond promptly. The majority of support analysts are knowledgeable, friendly, and helpful so most tickets are resolved quickly. Review collected by and hosted on G2.com. What do you dislike about Commvault Cloud? CommVault is an incredibly complicated system and the company has a bad habit of deprecating features with little notice so that long time clients end up with an installation that no longer matches the "standard" configuration of a new client. The support team is responsive and friendly but you'll need them a lot. In the past year I've opened 57 support tickets - more than one every week - and there are still features that don't work properly. CommVault is not a system you will implement on your own. Initial installation and, I would suggest, any significant change will require Professional Services which comes at an additional cost. Review collected by and hosted on G2.com. What problems is Commvault Cloud solving and how is that benefiting you? We want to use CommVault for both backup and malware protection but attempts to restore files and complete virtual machines from backup regularly encounter problems which necessitate the creation of a support ticket. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") AW Verified User in Wholesale Mid-Market (51-1000 emp.) 5/31/2023 "CommVault B&R review" 1/5 What do you like best about Commvault Cloud? At the time, it was a decent backup software, never had major issues Review collected by and hosted on G2.com. What do you dislike about Commvault Cloud? Not at all cost-effective, complex to use for people not familiar with the program, and very hardware dependant. Would not recommend Review collected by and hosted on G2.com. What problems is Commvault Cloud solving and how is that benefiting you? At the time, it was significantly better than our previous backup software used. Deduplication engine was quite impressive Review collected by and hosted on G2.com. Show More 8/26/2025 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 4/19/2018 "Feature rich, but very complex" 0.5/5 What do you like best about Commvault Cloud? The product is very feature rich and capable of many valuable processes in the backup space. Backup restorations are dependable. Review collected by and hosted on G2.com. What do you dislike about Commvault Cloud? The interface is overly complex and convoluted. Implementing is tedious and time consuming. Day to day administration is also time consuming. Review collected by and hosted on G2.com. Recommendations to others considering Commvault Cloud: Look into hyper converged solutions to save costs on backend storage. Review collected by and hosted on G2.com. What problems is Commvault Cloud solving and how is that benefiting you? Data loss and virus protection. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Commvault Cloud? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Commvault Cloud ](https://www.g2.com/products/commvault-cloud/discussions/new) GU Guest User • Last activity over 4 years ago What is commvault backup? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-commvault-backup) GU Guest User What is Commvault Backup & Recovery used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-commvault-backup-recovery-used-for) [ View all Discussions ](https://www.g2.com/products/commvault-cloud/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 17 months ### Average Discount 14% [ View More Pricing Information ](https://www.g2.com/products/commvault-cloud/pricing) Commvault Cloud Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0395827521a593b0738c022333cec0be/veeam-data-platform.png "Product Avatar Image") Veeam Data Platform 4.6/5(748) [ Compare Now ](https://www.g2.com/compare/commvault-cloud-vs-veeam-data-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e1e7a02693f8a63a29f2aafa0a20958b/rubrik.png "Product Avatar Image") Rubrik 4.5/5(287) [ Compare Now ](https://www.g2.com/compare/commvault-cloud-vs-rubrik) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d478c7013d003e240716e93ce3ec07c2/druva-data-security-cloud.png "Product Avatar Image") Druva Data Security Cloud 4.7/5(741) [ Compare Now ](https://www.g2.com/compare/commvault-cloud-vs-druva-data-security-cloud) ##### ##### Commvault Cloud Features Compatibility File Server Backup Database Server Backup Virtual Machines Management Continuous Backup Disaster Recovery Storage Capacity Compliance Security Standards Data Deduplication Functionality Data Backup Backup Automation Integration [ View More Features ](https://www.g2.com/products/commvault-cloud/features) ## Top-Rated Alternatives [ ![Rubrik](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rubrik") Rubrik 4.5/5(287) ](https://www.g2.com/products/rubrik/reviews) [ ![Veeam Data Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veeam Data Platform") Veeam Data Platform 4.6/5(748) ](https://www.g2.com/products/veeam-data-platform/reviews) [ ![Druva Data Security Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Druva Data Security Cloud") Druva Data Security Cloud 4.7/5(741) ](https://www.g2.com/products/druva-data-security-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/commvault-cloud/competitors/alternatives) ##### Categories on G2 [Server Backup](https://www.g2.com/categories/server-backup)[SaaS Backup](https://www.g2.com/categories/saas-backup)[File Recovery](https://www.g2.com/categories/file-recovery-software) [Server Backup](https://www.g2.com/categories/server-backup)[SaaS Backup](https://www.g2.com/categories/saas-backup)[File Recovery](https://www.g2.com/categories/file-recovery-software)[Database Backup](https://www.g2.com/categories/database-backup) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Cloud infrastructure monitoring software with best reviews](https://www.g2.com/discussions/cloud-infrastructure-monitoring-software-with-the-best-reviews)[Which file recovery software tools offer automation to reduce repetitive tasks while meeting compliance requirements?](https://www.g2.com/discussions/which-file-recovery-software-tools-offer-automation-to-reduce-repetitive-tasks-while-meeting-compliance-requirements)[What is the top-rated medical QMS for ISO 13485 compliance?](https://www.g2.com/discussions/what-is-the-top-rated-medical-qms-for-iso-13485-compliance) [Which is the best CMMS provider for large corporations](https://www.g2.com/discussions/which-is-the-best-cmms-provider-for-large-corporations)[Best CPaaS software for startups](https://www.g2.com/discussions/best-cpaas-software-for-startups)[Pros and Cons Details](https://www.g2.com/products/commvault-cloud/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)