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Commvault Cloud Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use in Commvault Cloud, appreciating the intuitive dashboard and efficient client management. (18 mentions)
Users value the reliable data management of Commvault Cloud, ensuring strong security and efficient automated backups. (13 mentions)
Users value the robust security features of Commvault Cloud, ensuring data protection across multi-cloud environments. (11 mentions)
Users value the reliability of Commvault Cloud, enjoying zero downtime and seamless data management across various platforms. (10 mentions)
Users appreciate the high reliability of Commvault Cloud for managing backup and recovery across multiple environments. (8 mentions)
Users appreciate the quick and reliable customer support of Commvault Cloud, ensuring seamless issue resolution. (8 mentions)
Users appreciate the robust protection capabilities of Commvault Cloud, effectively addressing diverse backup challenges with ease. (8 mentions)
Users find the complex setup of Commvault Cloud challenging, requiring extensive training and documentation for configuration changes. (7 mentions)
Users find the interface complex, making initial setup and navigation challenging, especially for newcomers. (6 mentions)
Users find Commvault Cloud to be expensive and frustrating, with unclear setup and inadequate support for troubleshooting. (6 mentions)
Users face a difficult learning curve with Commvault Cloud, especially in mastering advanced features and configurations. (5 mentions)
Users often face backup issues with Commvault Cloud, including slow speeds and complex reporting tools that confuse users. (4 mentions)
Users find the complexity of Commvault Cloud challenging, especially with advanced features and setup processes. (4 mentions)
Users report limited features in Commvault Cloud, facing issues with new NetApp technology support and functionality. (4 mentions)

Top Pros or Advantages of Commvault Cloud

1. Ease of Use
Users value the ease of use in Commvault Cloud, appreciating the intuitive dashboard and efficient client management.
See 18 mentions

See Related User Reviews

MS

Mark S.

Enterprise (> 1000 emp.)

4.5/5

"Intuitive software"

What do you like about Commvault Cloud?

Ease of use the full spectrum visible from a single dashboard

Vicknesh W.
VW

Vicknesh W.

Enterprise (> 1000 emp.)

5.0/5

"best recovery point view solutions"

What do you like about Commvault Cloud?

its vey easy to maintained the backup low cost in the organizations.

2. Backup Solutions
Users value the reliable data management of Commvault Cloud, ensuring strong security and efficient automated backups.
See 13 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"My Experience with G2"

What do you like about Commvault Cloud?

Commvault Cloud offers a highly reliable and centralized platform for managing data backup, recovery, and disaster recovery across hybrid and multi-cl

prashnat l.
PL

prashnat l.

Mid-Market (51-1000 emp.)

4.0/5

"using for data backup"

What do you like about Commvault Cloud?

its is use for data backup to commvalult cloud

3. Security
Users value the robust security features of Commvault Cloud, ensuring data protection across multi-cloud environments.
See 11 mentions

See Related User Reviews

Sunku  S.
SS

Sunku S.

Small-Business (50 or fewer emp.)

4.5/5

"Vault for your Data"

What do you like about Commvault Cloud?

One of the most useful thing about Commvault cloud is the Cyber security support for Multi Cloud platforms

Ajay T.
AT

Ajay T.

Small-Business (50 or fewer emp.)

4.5/5

"Scalable Backup Solutions for Hybrid Environments"

What do you like about Commvault Cloud?

Commvault Cloud provides a unified platform for on-premises, cloud, and hybrid data protection. One of the most significant benefits is the ease with

4. Reliability
Users value the reliability of Commvault Cloud, enjoying zero downtime and seamless data management across various platforms.
See 10 mentions

See Related User Reviews

Ajay T.
AT

Ajay T.

Small-Business (50 or fewer emp.)

4.5/5

"Scalable Backup Solutions for Hybrid Environments"

What do you like about Commvault Cloud?

Commvault Cloud provides a unified platform for on-premises, cloud, and hybrid data protection. One of the most significant benefits is the ease with

Marius T.
MT

Marius T.

Enterprise (> 1000 emp.)

5.0/5

"Marius"

What do you like about Commvault Cloud?

Very reliable product and no.down time since purchased

5. Backup Reliability
Users appreciate the high reliability of Commvault Cloud for managing backup and recovery across multiple environments.
See 8 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"My Experience with G2"

What do you like about Commvault Cloud?

Commvault Cloud offers a highly reliable and centralized platform for managing data backup, recovery, and disaster recovery across hybrid and multi-cl

prashnat l.
PL

prashnat l.

Mid-Market (51-1000 emp.)

4.0/5

"using for data backup"

What do you like about Commvault Cloud?

its is use for data backup to commvalult cloud

6. Customer Support
Users appreciate the quick and reliable customer support of Commvault Cloud, ensuring seamless issue resolution.
See 8 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Is a very robust software"

What do you like about Commvault Cloud?

Easy to find the clients and how configure them. The support is also good.

Eden A.
EA

Eden A.

Mid-Market (51-1000 emp.)

5.0/5

"Best product for BK SaaS!"

What do you like about Commvault Cloud?

Commvault Cloud offers robust data security, rapid recovery capabilities, and an easy-to-use interface. Users appreciate the single pane of glass for

7. Protection
Users appreciate the robust protection capabilities of Commvault Cloud, effectively addressing diverse backup challenges with ease.
See 8 mentions

See Related User Reviews

prashnat l.
PL

prashnat l.

Mid-Market (51-1000 emp.)

4.0/5

"using for data backup"

What do you like about Commvault Cloud?

its is use for data backup to commvalult cloud

Verified User
C

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Choosing the Right Data Protection: A Review of Commvault Cloud and Its Competitors"

What do you like about Commvault Cloud?

I like best about Commvault Cloud its strong security and comprehensive data management. The automated backups and detailed compliance features make i

Top Cons or Disadvantages of Commvault Cloud

1. Complex Setup
Users find the complex setup of Commvault Cloud challenging, requiring extensive training and documentation for configuration changes.
See 7 mentions

See Related User Reviews

Ajay T.
AT

Ajay T.

Small-Business (50 or fewer emp.)

4.5/5

"Scalable Backup Solutions for Hybrid Environments"

What do you dislike about Commvault Cloud?

The initial setup may be a little challenging, especially for inexperienced users or smaller IT teams. There is a considerable learning curve for sett

Anurag C.
AC

Anurag C.

Small-Business (50 or fewer emp.)

4.5/5

"Commvault Made Backup Management Simple"

What do you dislike about Commvault Cloud?

The initial setup might be a little too much for new users to handle. A few high-level settings were not very clear, and one had to look into the docu

2. Complex Interface
Users find the interface complex, making initial setup and navigation challenging, especially for newcomers.
See 6 mentions

See Related User Reviews

Anurag C.
AC

Anurag C.

Small-Business (50 or fewer emp.)

4.5/5

"Commvault Made Backup Management Simple"

What do you dislike about Commvault Cloud?

The initial setup might be a little too much for new users to handle. A few high-level settings were not very clear, and one had to look into the docu

Jaleef P.
JP

Jaleef P.

Mid-Market (51-1000 emp.)

5.0/5

"A complete solution for all your cyber security needs"

What do you dislike about Commvault Cloud?

a bit tough for admin user to handle, this is handled in html cmmandcetner version

3. Expensive
Users find Commvault Cloud to be expensive and frustrating, with unclear setup and inadequate support for troubleshooting.
See 6 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Worst support I have ever had in my whole long career"

What do you dislike about Commvault Cloud?

We have had this product for several months and I can’t get it to work and every case I have created gets an automated message every week saying they

Anurag C.
AC

Anurag C.

Small-Business (50 or fewer emp.)

4.5/5

"Commvault Made Backup Management Simple"

What do you dislike about Commvault Cloud?

The initial setup might be a little too much for new users to handle. A few high-level settings were not very clear, and one had to look into the docu

4. Difficult Learning
Users face a difficult learning curve with Commvault Cloud, especially in mastering advanced features and configurations.
See 5 mentions

See Related User Reviews

Ajay T.
AT

Ajay T.

Small-Business (50 or fewer emp.)

4.5/5

"Scalable Backup Solutions for Hybrid Environments"

What do you dislike about Commvault Cloud?

The initial setup may be a little challenging, especially for inexperienced users or smaller IT teams. There is a considerable learning curve for sett

Ravishka D.
RD

Ravishka D.

Mid-Market (51-1000 emp.)

5.0/5

"Most Robust Unified Data Protection Solution"

What do you dislike about Commvault Cloud?

One thing that I will say about the Commcel console is that it needs proper training for the configuration changes

5. Backup Issues
Users often face backup issues with Commvault Cloud, including slow speeds and complex reporting tools that confuse users.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

1.5/5

"Great software, if you have the time"

What do you dislike about Commvault Cloud?

Support for one. Recently, its become very difficult to get proper support. The reporting tools are extremely difficult to use, often resulting in jus

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Commvault cloud"

What do you dislike about Commvault Cloud?

Sometimes the commvault console will be in hung state.But it was very rare case scenario.

6. Complexity
Users find the complexity of Commvault Cloud challenging, especially with advanced features and setup processes.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"My Experience with G2"

What do you dislike about Commvault Cloud?

While Commvault Cloud is a powerful platform, the initial setup and configuration can be quite complex, especially for new users or smaller teams with

SF

Sean F.

Enterprise (> 1000 emp.)

4.0/5

"A toolbox for backup and recovery"

What do you dislike about Commvault Cloud?

It is fairly complex, so it is a steep learning curve if you want to use the more advanced features that it offers. The new HTML console helps to redu

7. Limited Features
Users report limited features in Commvault Cloud, facing issues with new NetApp technology support and functionality.
See 4 mentions

See Related User Reviews

MS

Mark S.

Enterprise (> 1000 emp.)

4.5/5

"Intuitive software"

What do you dislike about Commvault Cloud?

Some features are still missing from the onprem version. like the ability to select copy precedence in Database restores

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Is a very robust software"

What do you dislike about Commvault Cloud?

there are still some features that are in Java but not on Cloud

Commvault Cloud Reviews (177)

Reviews

Commvault Cloud Reviews (177)

4.3
177 reviews
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Ajay T.
AT
Senior SME
Small-Business (50 or fewer emp.)
"Scalable Backup Solutions for Hybrid Environments"
What do you like best about Commvault Cloud?

Commvault Cloud provides a unified platform for on-premises, cloud, and hybrid data protection. One of the most significant benefits is the ease with which backups, disaster recovery, and workload migration can be managed through a single interface. It also seamlessly interfaces with a variety of storage systems, including VMware, AWS, and Azure. The interface is user-friendly, detailed reporting is available, and policy-based automation significantly reduces the amount of manual effort necessary. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

The initial setup may be a little challenging, especially for inexperienced users or smaller IT teams. There is a considerable learning curve for setting up policies and understanding all of the features. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Mid-Market (51-1000 emp.)
"Worst support I have ever had in my whole long career"
What do you like best about Commvault Cloud?

varied product compatibiilty and support most of our infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

We have had this product for several months and I can’t get it to work and every case I have created gets an automated message every week saying they are working on it but I have never had an actual response.

Then I get frustrated and close the case and create a new different one, and the automatted feedback message gives a link to give 5 stars on everything and submits it with no input.

The absolute worst and then they pad the numbers with the false 5 star reviews.

We very much regret this purchase Review collected by and hosted on G2.com.

Anurag C.
AC
DevOps Intern
Information Technology and Services
Small-Business (50 or fewer emp.)
"Commvault Made Backup Management Simple"
What do you like best about Commvault Cloud?

Commvault Cloud has definitely been a most valuable tool during my internship. Its dashboard is straightforward to navigate, and the compatibility between Commvault and AWS and Azure was done me most smoothly and efficiently, I also loved it. My main activity in it was to create the backup jobs that were set to be executed automatically for the virtual machines and the databases, which in turn freed us up for some other activities. The restore process was speedy and reliable, which I found really comforting when we had to do disaster recovery scenarios. Commvault served as a bridge that interconnected the on-prem and cloud environments, and thus it could be sure that backups are consistent without changing the manual part of the process a lot. At the same time, it made our team feel more confident about data safety. Additionally, the deduplication feature helped us save a good amount of storage space. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

The initial setup might be a little too much for new users to handle. A few high-level settings were not very clear, and one had to look into the documentation to get the information, which could have been more nicely arranged. Besides, the cost arrangement for several cloud storage choices was not very clear. Review collected by and hosted on G2.com.

Response from Cara Peterson of Commvault Cloud

Thanks for the great review! We're glad Commvault Cloud helped simplify your backup processes and made a strong impression during your internship. We appreciate your feedback on setup and cost clarity—it's helpful as we continue improving the experience.

AI
Practice Group Technology Specialist
Enterprise (> 1000 emp.)
"Dependable and keeps up with the technology very well"
What do you like best about Commvault Cloud?

The quickness of support responses and resolution. Tickets are only closed once they are solved or agreed upon.

In addition, they do get back to you when they say they will.

They don't hesitate to remote into your compter Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

CommVault doesnt seem to keep up with NetApp technology.

Our ticket is as below:

As of Dec 2022, we upgraded the NetApp OnTap from 9.7P6 to the current version OnTap 9.10.1P8

According to NetApp SnapDiff v1 and v2 are deprecated and will not function in ONTAP 9.10.1 and later. Only SnapDiff v3 is supported in ONTAP 9.10.1 and later.

My manager needs to find out when CommVault will support SnapDiff v3? Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"My Experience with G2"
What do you like best about Commvault Cloud?

Commvault Cloud offers a highly reliable and centralized platform for managing data backup, recovery, and disaster recovery across hybrid and multi-cloud environments. What I like most is the simplicity of managing complex data protection tasks through a single interface. The automation features, policy-driven backup schedules, and integration with AWS and Azure make it easy to ensure compliance and data availability without manual intervention. It also provides detailed reporting and analytics, which help in proactively managing risks and optimizing storage. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

While Commvault Cloud is a powerful platform, the initial setup and configuration can be quite complex, especially for new users or smaller teams without prior experience. The user interface, though improved over time, still feels a bit overwhelming due to the number of features and settings available. Also, some error messages could be more descriptive to help in quicker troubleshooting. Licensing and pricing models can be a bit confusing at first as well. Review collected by and hosted on G2.com.

PT
Inside Sales
Mid-Market (51-1000 emp.)
"feedback as user for commvault"
What do you like best about Commvault Cloud?

1.Disaster Recovery

2.Advanced Analytics

3.Scalability

4.Cost Efficiency Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

1.Initial Setup & Deployment Challenges

2.Performance in Certain Workloads like Users report slower backup or restore speeds compared to some competitors in certain scenarios Review collected by and hosted on G2.com.

K Bharath K.
KK
Technical Specialist
Enterprise (> 1000 emp.)
"Commvault for backup"
What do you like best about Commvault Cloud?

1. Comprehensive Data Protection

2. Cloud-Native & Multi-Cloud Support

3. AI-Powered Threat Detection & Ransomware Protection

4. Automation & Orchestration

5. Advanced Monitoring & Reporting

6. Modular & Scalable (Metallic SaaS or Full Suite)

7. Strong Database & Application Support Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

Nothing in specific all the futures are good to use Review collected by and hosted on G2.com.

BX
IT engineer
Enterprise (> 1000 emp.)
"Great experience of management"
What do you like best about Commvault Cloud?

It is easy to be managed thru the web console and easy to get familiar with this product. Using one single console can manage all the backup infrastructure in the company Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

In our environment, we only use this product to backup VMware. Many other features are not needed. It will be great to have the option not to install the features like sharepoint, database ,,, feature when we install this product. Review collected by and hosted on G2.com.

Sunku  S.
SS
Software Engineer I
Small-Business (50 or fewer emp.)
"Vault for your Data"
What do you like best about Commvault Cloud?

One of the most useful thing about Commvault cloud is the Cyber security support for Multi Cloud platforms Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

The is the only disliking thing as this won't be accessible to the small companies. Review collected by and hosted on G2.com.

Raja S.
RS
Backup trainer
Enterprise (> 1000 emp.)
"commvault Cloud has giving multiple resources which can be used for production and do forecast"
What do you like best about Commvault Cloud?

Data protection

Commvault Cloud protects data against ransomware, corruption, and deletion.

Cyber resilience

Commvault Cloud helps businesses reduce risk, minimize downtime, and control costs.

Hybrid cloud

Commvault Cloud protects data in one place, whether it's on-premise or in the cloud.

Automation

Commvault Cloud uses automation to rebuild applications in near real-time Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

Some say Commvault Cloud has a steep learning curve, and that the administration can be complicated. Others say the reporting tools are difficult to use Review collected by and hosted on G2.com.

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