---
title: Commvault Cloud Reviews
meta_title: 'Commvault Cloud Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 181 reviews by the users' company size, role or industry
  to find out how Commvault Cloud works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 181
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Backup
  url: https://www.g2.com/categories/backup
---

# Commvault Cloud Reviews
**Vendor:** Commvault  
**Category:** [SaaS Backup Software](https://www.g2.com/categories/saas-backup)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 181
## About Commvault Cloud
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience, leading the charge to protect the world against ransomware and other cyber threats by helping companies reduce risk, minimize downtime, and control costs. The new Commvault Cloud, powered by Metallic AI, represents decades of innovation, industry leadership, customer trust, and a deep ecosystem of partnerships. It’s the only cyber resilience platform built for the hybrid world, offering the best data security for all workloads, anywhere combined with the rapid, enterprise-scale recovery. Commvault helps over 25,000 customers worldwide fight ransomware and achieve total resilience in face of tomorrow’s threats. Learn more about Commvault by visiting www.commvault.com



## Commvault Cloud Pros & Cons
**What users like:**

- Users appreciate the **security and backup capabilities** of Commvault Cloud, ensuring robust protection for their data. (11 reviews)
- Users find the **ease of use** in Commvault Cloud valuable for maintaining backups affordably and efficiently. (10 reviews)
- Users value the **ease of managing backups and disaster recovery** offered by Commvault Cloud&#39;s unified platform. (7 reviews)
- Users highlight the **reliability** of Commvault Cloud in managing data backups and disaster recovery seamlessly. (7 reviews)
- Users value the **automation capabilities** of Commvault Cloud, simplifying management of backups and disaster recovery tasks. (6 reviews)
- Users appreciate the **high reliability** of Commvault Cloud for managing backup and recovery across multiple environments. (5 reviews)
- Cloud Computing (5 reviews)
- Cybersecurity (5 reviews)
- Data Security (5 reviews)
- Users value the **seamless integrations** of Commvault Cloud, enhancing data management across diverse environments effortlessly. (5 reviews)

**What users dislike:**

- Users find the **complex setup** of Commvault Cloud challenging, particularly for those lacking prior experience or large teams. (8 reviews)
- Users find the **complex interface** of Commvault Cloud challenging, impacting the ease of use and learning experience. (7 reviews)
- Users find the **complexity of Commvault Cloud** challenging due to its steep learning curve and overwhelming interfaces. (4 reviews)
- Users find the **difficult learning** curve of Commvault Cloud challenging, especially for those new to the software. (4 reviews)
- Users find the **cost structure confusing and expensive** , leading to frustration during setup and support interactions. (4 reviews)
- Learning Curve (4 reviews)
- Users find the **learning difficulty** with Commvault Cloud challenging, especially for those new to the system. (4 reviews)
- Compatibility Issues (3 reviews)
- Difficult Management (3 reviews)
- Difficult Setup (3 reviews)

## Commvault Cloud Reviews
  ### 1. So complete and dynamic

**Rating:** 4.5/5.0 stars

**Reviewed by:** Martijn M. | Owner & Consultant , Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2023

**What do you like best about Commvault Cloud?**

Commvault Backup and recovery is a complete, efficient, and affordable solution. No hardware lock-in, broad eco-system support. Small, large and enterprise, it grows with you. On-prem, hybrid, cloud, or in-between. Very efficient data storage and replication.
Besides that, it gives data insight to make well-informed decisions.

**What do you dislike about Commvault Cloud?**

At first, it can be a bit of a steep learning curve.

**What problems is Commvault Cloud solving and how is that benefiting you?**

One solution that fits our entire data landscape for backup, DR and dev/test.
Efficient storage (over 85% deduplication reduction), reliable restores and easy migrations between servers, hypervisors and the public cloud.
Also a great solution for your M365 data

  ### 2. Best Data Protection Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mostafa A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2024

**What do you like best about Commvault Cloud?**

Protect various types of platforms High deduplication performance Easy network configuration modules

**What do you dislike about Commvault Cloud?**

Too many features result in complexity in troubleshooting

**What problems is Commvault Cloud solving and how is that benefiting you?**

Support multiple platforms with high performance.

  ### 3. Backup Administrator

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Commvault Cloud?**

Robust System where you can do anything with backups, not like other backup software or system where you can only trigger and schedule backups.

**What do you dislike about Commvault Cloud?**

it can be expensive and difficult to manage

**What problems is Commvault Cloud solving and how is that benefiting you?**

backup and recovery using compression, deduplication also can help me with migtation of systems

  ### 4. Good for busy admins and companies with common IT solutions setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about Commvault Cloud?**

It's very handy and easy to set up. Software/Solution is stable and does its job well. We have replaced previous backup solution with Metallic and we are very pleased about it.

**What do you dislike about Commvault Cloud?**

It is not Commvault; not everything is supported by now (but most of the most common setups is). In general, it's easy to use, but in some cases, Commvault (base product) knowledge is helpful.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Keeps most of the backup infra out of our sight, which allows us to avoid management, patching etc. It supports a lot of SaaS solutions and native cloud ones, what's very handy in modern environments.

  ### 5. One stop solution for backup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meenakshi V. | Cyber Review Analyst , Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2023

**What do you like best about Commvault Cloud?**

Using a Metallic backup  can often be more cost-effective compared to building and maintaining an in-house backup infrastructure. You save on upfront hardware and software costs, as well as ongoing maintenance and upgrade expenses. Additionally, metallic backup solutions often offer flexible pricing models, allowing you to align costs with your specific backup requirements.

**What do you dislike about Commvault Cloud?**

When you rely on a metallic backup solution, you are essentially entrusting your data to a third-party provider. This means that you depend on the provider's infrastructure, policies, and security measures. If the provider experiences any downtime, data breaches, or other issues, it could impact your ability to access or recover your backups.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Metallic backup ensures that your critical data is protected and backed up regularly. It provides an additional layer of security and reliability for your data, minimizing the risk of data loss due to hardware failures, natural disasters, or human errors.

  ### 6. Years of Reliability!

**Rating:** 4.5/5.0 stars

**Reviewed by:** John H. | System Admin, Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about Commvault Cloud?**

Any time you have an issues Support is great at helping you get the issues resolved in a timely manner. I have never not been able to restore a file. I have used my different backup vendors over the years and Commvault would always be my choice moving forward.

**What do you dislike about Commvault Cloud?**

I can't really say there is anything I dislike. All backup software have their hitches, but Commvault has the least.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Metalic cloud is one of the most cost effective solutions I have used. Backing up to AWS was 3x the cost.

  ### 7. Great Commvault support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about Commvault Cloud?**

Whenever you have issues, and even with a good product like Commvault these happen, their support is terrific. They will go above and beyond to get you back up and working.

**What do you dislike about Commvault Cloud?**

Their documentation is good, in fact too good. There is so much of it, it is sometimes hard to get an answer to a question.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Keeping our virtual servers and mainframes safe.

  ### 8. Commvault Cloud

**Rating:** 5.0/5.0 stars

**Reviewed by:** Douglas B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Commvault Cloud?**

Commvault accelerates routine and is always evolving. Ensuring data protection and management.

**What do you dislike about Commvault Cloud?**

So far, nothing. 
So far, nothing. I believe that data protection will continue to evolve.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Guaranteeing acceptable RTO and providing almost always zero RPO.

  ### 9. Best place for backup data sacurely

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nayan Kumar S. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** June 11, 2023

**What do you like best about Commvault Cloud?**

A wide array of backup methods by Commvault Backup & Recovery is what I like the most. And another best thing is it has robust disaster recovery capabilities, which enables organizations to replicate their data to secondary sites or cloud environments, ensuring business continuity in case of system failures or disasters.

**What do you dislike about Commvault Cloud?**

There are significantly fewer cons to this, but I can say that for Begineer, it will take some time to understand due to its comprehensive functionality and capabilities. And for small businesses or organizations with tight budgets, it makes them less affordable.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Commvault Backup & Recovery enables organizations to recover their data efficiently and precisely. The solution offers granular recovery options, allowing users to restore individual files, emails, databases, or even entire systems as needed. The advanced search capabilities make locating and retrieving specific data within backups easier, saving time and effort during the recovery process.

  ### 10. Commvault Data Protection

**Rating:** 4.0/5.0 stars

**Reviewed by:** Priyanka  R. | Senior System Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2023

**What do you like best about Commvault Cloud?**

the best thing I like about Commvault Hyperscale X is that It made it very easy to protect all the workloads like container and database and other at one place

**What do you dislike about Commvault Cloud?**

Price is an issue but the ROI it gives made me neglect the price

**What problems is Commvault Cloud solving and how is that benefiting you?**

It helps in Scale out the digital transformation journey with scalability, resiliency.

  ### 11. Support is helpful and competent

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Commvault Cloud?**

Support experience has been better than other vendors in this space.

**What do you dislike about Commvault Cloud?**

Sometimes the sales process can take a while

**What problems is Commvault Cloud solving and how is that benefiting you?**

Protecting our data. Peace of mind

  ### 12. Commvault HyperScale X

**Rating:** 3.5/5.0 stars

**Reviewed by:** Prashant  J. | Technical Solutions Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about Commvault Cloud?**

The best thing is we are able to fully integrate all the things which in case of other OEM was not there

**What do you dislike about Commvault Cloud?**

Its complex and sometimes problmatic in case of system upgrades

**What problems is Commvault Cloud solving and how is that benefiting you?**

Its ease of integration with all the products and simpler to put in production also.

  ### 13. Commvault Support review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dave C. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2023

**What do you like best about Commvault Cloud?**

Very good support sturcture.  Their product is very comprehensive once you get to know it.  They are very willing to help when you need support to fix an issue that you are having

**What do you dislike about Commvault Cloud?**

It takes quite a while to gain enough knowledge to be proficient in supporting this product.  Once you gain the knowledge then the product

**What problems is Commvault Cloud solving and how is that benefiting you?**

The current backup infrastructure product is the only backup company we use today.  Their product helps us with our DR and SLA requirements.

  ### 14. Works well, but not without flaws

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Commvault Cloud?**

It offers good coverage of platforms (Windows, Linux, MacOS, Oracle, et al.), and good performance. Azure connections are good.

**What do you dislike about Commvault Cloud?**

The old Java-based console is being put out to pasture, but the HTM-based console doesn't have all the features yet. It's very frustrating for sysadmin-level users.

**What problems is Commvault Cloud solving and how is that benefiting you?**

It protects our data, and replicates it to the DR site.

  ### 15. Commvault is comprehensive, powerful, and getting better with each release.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about Commvault Cloud?**

Commvault is tried and true regarding legacy backup designs, but it is also industry-leading technology for backing up new spaces like hybrid and cloud.  Commvault can be as simple as you need or as comprehensive as you want.

**What do you dislike about Commvault Cloud?**

Commvault's strength is also its weakness.  It's a powerful platform, but I would never classify Commvault as "easy."  However, Commvault has a fantastic certification program that can get anyone up to speed on the latest features, functions, and best practices.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Commvault is an end-to-end solution for data protection and disaster recovery, but it can do even more.  Commvault makes auditing a breeze with its built-in reporting and available data analytics.

  ### 16. I'm working with this product since last year

**Rating:** 4.0/5.0 stars

**Reviewed by:** Isuru W. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 22, 2023

**What do you like best about Commvault Cloud?**

It's very simple, and the user interface is very attractive.

**What do you dislike about Commvault Cloud?**

sometime recovery process getting dragging.

**What problems is Commvault Cloud solving and how is that benefiting you?**

It helps to take high relayable backups and helps to recover very fast.

  ### 17. Backups Done Right

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about Commvault Cloud?**

The product does what it says. If it is in the commcell it is backed up.  The interface in the product is clear and concise.  The menus do what they say and following the process is easy.

**What do you dislike about Commvault Cloud?**

It requires and good knowledge of the terms used. If you learn the terms the prosy is easy to use

**What problems is Commvault Cloud solving and how is that benefiting you?**

It allows to backup our fleet. Virtual, physical and databases . Once it is set up it just works. Great reporting as well.

  ### 18. Metallic Backup - all what you need ICE

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pierluigi C. | Senior Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about Commvault Cloud?**

Metalli Backup will permit you recover all your data and track every amendment to your laptop. Tracking info like last location or recovery point.

**What do you dislike about Commvault Cloud?**

What about to improve user graphic interface reducing less important IT info?.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Recover data and backup content.

  ### 19. It has been a pleasure working with Commvault

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** September 18, 2023

**What do you like best about Commvault Cloud?**

the best thing about Commvault B&R is the ease of recovery from a backup using Commvault

**What do you dislike about Commvault Cloud?**

None.  My experience with Commvault has been nothing but a pleasure

**What problems is Commvault Cloud solving and how is that benefiting you?**

Commvault solves a big problem of disaster recovery in our company.  Such a great piece of software and an absolute lifesaver on many occasions!

  ### 20. Great Reliable Mail Backup Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2023

**What do you like best about Commvault Cloud?**

Backup Plans, - infinite incremental backup plan is something that I really liked about the product

**What do you dislike about Commvault Cloud?**

Sometimet the interface does not show full options so have to log off and then log in back after a couple of minutes.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Storing backups, Recovering and taking up critical mails backups

  ### 21. Commvault Protects All Our Data From OnPrem To The Cloud

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ed T. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about Commvault Cloud?**

We have many different workloads and Commvault protects them all.

**What do you dislike about Commvault Cloud?**

Commvault has it's share of bugs and requires contstant trouble shooting.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Commvault allowed us to consolidate all of our previous data protection infrastructure into one vendor solution.

  ### 22. Nice Backup Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sathish M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2023

**What do you like best about Commvault Cloud?**

For taking backup it makes much easier with configuration as user friendly

**What do you dislike about Commvault Cloud?**

Nil we were using it for so many days no issues observed

**What problems is Commvault Cloud solving and how is that benefiting you?**

Helping to take automatic backups with easy configuration

  ### 23. Metallic Backup Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Banty S. | Network Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2023

**What do you like best about Commvault Cloud?**

The the Metallic Backup solution has the best security mechanism. So we don't want to be worried about that.

**What do you dislike about Commvault Cloud?**

Actually it cost is high. So I  suggest if the cost going down is better

**What problems is Commvault Cloud solving and how is that benefiting you?**

Physical server maintenance is no longer available.

  ### 24. Amazing Customer Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about Commvault Cloud?**

I have had a great experience with the Commvault customer support staff. They were accommodating and professional. I would not change anything with the implementation.

**What do you dislike about Commvault Cloud?**

I do not have anything wrong to say about this company. They have been the best!! If I were to have any complaints, its that I didn't get to spend enough time on the phone with Customer Support.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Our previous backup solution lacked the capabilities that Commvault brings to the table.

  ### 25. 10 year Commvault user

**Rating:** 4.5/5.0 stars

**Reviewed by:** David Y. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about Commvault Cloud?**

Really reliable program with very little day to day maintenance.  Recovery is quick and works when needed.

**What do you dislike about Commvault Cloud?**

I really can't think of anything.   Support are excellent when there's a problem.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Disaster recovery and backups.

  ### 26. Best Tool for managing our data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2023

**What do you like best about Commvault Cloud?**

User freindly web console and easy to manage. Single console for all worlkloads makes easier to manage everything.

**What do you dislike about Commvault Cloud?**

Lack of real-time replication of data base applications.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Protecting company data and meeting complienaces.

  ### 27. Commvault Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Timothy M. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about Commvault Cloud?**

The product is easy to setup and train other people in how to use it. We have a lot of users that do backups and restores for themself.

**What do you dislike about Commvault Cloud?**

Sometimes it takes longer to restore a file than I feel that is should, but there are a lot of variable in it to troubleshoot easily.

**What problems is Commvault Cloud solving and how is that benefiting you?**

We are able to take different types of backups for different situations.

  ### 28. Very complex and power product.  Still learning after a few years!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about Commvault Cloud?**

Great support.  As a very large customer, we push the limits of what this product can do and have hit snags on occasion.  Support has been great!   One product to rule them all.

**What do you dislike about Commvault Cloud?**

Maybe that it's so complex with so many options and features.   Command Center is still not as capable as the Console GUI.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Consolidating all other backup products to Commvault.

  ### 29. The only product to cover data recovery for ALL of your workloads

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Commvault Cloud?**

Customers can rest assured that, wherever their IP resides, Commvault can securely backup and recover their data.

**What do you dislike about Commvault Cloud?**

The expertise associated with the product is confined to a few Partners.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Identifying data sprawl, maintaining retention based on SLA-based rules/plans, migrating and recovering workloads across hypervisors/platforms.

  ### 30. Very good !

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about Commvault Cloud?**

Easy setup, good notifying when problems occur, full backup of O365 tenant

**What do you dislike about Commvault Cloud?**

complicated UI - several functioanlities are controlled by one GUI that is not adaptive ...

**What problems is Commvault Cloud solving and how is that benefiting you?**

o365 backup

  ### 31. In a word: Reliable.

**Rating:** 4.0/5.0 stars

**Reviewed by:** "Jay" John E. G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about Commvault Cloud?**

It can be counted on, unlike many other systems I've used.

**What do you dislike about Commvault Cloud?**

It's a bit clunky sometimes and the education material should be updated but still a great product.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Reliable backup of  petabytes of data and trustworthy process designs from support.

  ### 32. one of the best backup  Backup & Recovery tool in the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** NIKITA S. | Senior Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** March 25, 2023

**What do you like best about Commvault Cloud?**

commvault backup and recovery provide enterprise solutions supporting all types of agents like MYSQL, Oracle, VMs etc. it is a best tool for backing up, copy replication.

**What do you dislike about Commvault Cloud?**

Configuration and set up the environment in commvault is little bit tough for beginners. Compared to other tools, Cost is high for small businesses.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Commvult supports all types of agents to be backup up with the advanced feature. The workflow feature helps to customize the work and reduce the man effort. Reporting helps to get the failure details and changes made to the environment.

  ### 33. Very reliable and User-friendly product.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vikas C. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about Commvault Cloud?**

Metallic is very user-friendly product in terms of Administration and Usage.

**What do you dislike about Commvault Cloud?**

That would be great if performance could be further improved for SharePoint backup!

**What problems is Commvault Cloud solving and how is that benefiting you?**

Do not need to worry about disk space utilization and reliablility.

  ### 34. Exremely flexible backup and recovery tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** vaibhav j. | SME Windows Server, Banking, Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2023

**What do you like best about Commvault Cloud?**

its flexibility to integrate with different hardware and software , its crossplatform so very easy to integrate amond complex IT infrastructures. it is also very easy to use

**What do you dislike about Commvault Cloud?**

The customer support from Commvault team is some times not up to the mark. the cost is very high as compared to alternatives. Maintenance requires very skilled personal just to manage the platform

**What problems is Commvault Cloud solving and how is that benefiting you?**

We have a very complex IT infrastructure having Windows, linux, VMware cloud solutions which require a very complex level of Backup of data . Commvault is very easy to integrate across our infrastructure

  ### 35. Quick Commvault review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Commvault Cloud?**

I like the number of offerings and the help that Commvault provides.

**What do you dislike about Commvault Cloud?**

I'm not sure that I have a downside specifically.  We are exploring the iSeries module and keeping an open mind.  We have heard concerns.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Secure storage and encrypting data.  Currently focussed on immutability.

  ### 36. Commvault Review - Backup Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shweta D. | Process Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about Commvault Cloud?**

Commvault provide more reliable and advance feature than other tools. We can take the backup of any agents with any types of backup types and restore it as per requirement.

**What do you dislike about Commvault Cloud?**

Commvault is little bit expensive side especially for small and mid range business. Otherwise it is good backup and disaster tool.

**What problems is Commvault Cloud solving and how is that benefiting you?**

We can take backup of any range of servers and VMs present in environment.
We can easily restore the data within the retention period.

  ### 37. Commvault user experience review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kavi R. | Lead Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about Commvault Cloud?**

The commvault backup tool is easy to configure once the network is established . It has options to manage all parameters for backup and restore

**What do you dislike about Commvault Cloud?**

There are lots of options  and parameters available in the tool. Hence it is sometimes difficult to remember where the required option is located .

**What problems is Commvault Cloud solving and how is that benefiting you?**

We use it for daily incremental and weekly full backup of oracle database. 
Also we use it for taking file system backup

  ### 38. 365 Metallic and on-prem off-site Metallic storage user

**Rating:** 2.5/5.0 stars

**Reviewed by:** Simon L. | Technical Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about Commvault Cloud?**

Ease of setting up 365 backups and pricing based on per user rather than the size of data, as OneDrive accounts can hold a lot of data. Constantly being updated and improved.

**What do you dislike about Commvault Cloud?**

I'm sorry to say that the renewal and support have let us down. Currently also using Metallic for our on-prem off-site backups and although the purchase order was submitted in time, our backups have been stopped because the account manager was on holiday and the renewal wasn't processed in time. Very disappointed that a critical backup service like this can be suddenly stopped.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Keeping all our Microsoft 365 data backed up and giving us that additional benefit of longer retention periods than the basic Microsoft ones. We feel a lot more confident that should data be accidentally deleted, we will be able to restore it quickly.

  ### 39. Commvault Backup &Recovery

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** July 21, 2023

**What do you like best about Commvault Cloud?**

Commvault is easy to use and reliable.Their dashboads are easy to follow.

**What do you dislike about Commvault Cloud?**

Sometimes support does not get back in a timely manner.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Immutable daily backups are being done and reliable!

  ### 40. Data Retention & easy to use GUI. Also WORM good for financial institutions to meet FINRA.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremiah K. | IT cOORDINATOR, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about Commvault Cloud?**

Metallic is really good for email backup. It has an easy to to use graphical interface and it is self-explanatory, I was able to create our email backup without any help. It has a lot of features like the retention policy that meets FINRA and SEC requirements for financial institutions. It has WORM (Read once Write Many) capabilities which makes retention very good. I check on the Backup once a week and everything is there. I could go to bed with Metallic Backup!

**What do you dislike about Commvault Cloud?**

It is slow when retrieving data. It takes a long time probably because it pulls data from a distant server in a low-level container. If that can be improved, Metallic will be on top!

**What problems is Commvault Cloud solving and how is that benefiting you?**

Email Backup
Retention policy
compliance

  ### 41. CommVault B&R review

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about Commvault Cloud?**

At the time, it was a decent backup software, never had major issues

**What do you dislike about Commvault Cloud?**

Not at all cost-effective, complex to use for people not familiar with the program, and very hardware dependant. Would not recommend

**What problems is Commvault Cloud solving and how is that benefiting you?**

At the time, it was significantly better than our previous backup software used. Deduplication engine was quite impressive

  ### 42. Very convenient.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2023

**What do you like best about Commvault Cloud?**

So easy to use and very very user friendly platform.

**What do you dislike about Commvault Cloud?**

I can not think of anything that is really bad.

**What problems is Commvault Cloud solving and how is that benefiting you?**

The main thing i do not have to do is to sit and do backup manually.

  ### 43. Excellent Product and all round backup and restore tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan C. | 3rd Line IT Engineering Specialist – Data and Storage Team, Enterprise (> 1000 emp.)

**Reviewed Date:** June 14, 2022

**What do you like best about Commvault Cloud?**

Easy to use GUI and all options available to administrate the backup environment. Use VM level backups and file level backups as well as Exchange and SQL. All easy to use and simple to configure.

**What do you dislike about Commvault Cloud?**

Sometimes you find that the Java Gui doesnt respond to certain commands and freezes and errors pop up. Some tasks have to do direct from commcell server. Can be a faff.

**Recommendations to others considering Commvault Cloud:**

Look at all the software available and find one that suits the needs for scalability and costing.

**What problems is Commvault Cloud solving and how is that benefiting you?**

MSP platform and easy to manage one stop shop for all customers we back up and support for the backup and restore operations. Easy to perform restores for customers in a quick and efficient manner.

  ### 44. Best Backup For Office 365

**Rating:** 5.0/5.0 stars

**Reviewed by:** Khaled M. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2022

**What do you like best about Commvault Cloud?**

Easy to implement easy to use and easy to recover and best support team

**What do you dislike about Commvault Cloud?**

Everything in the product is perfect ...

**What problems is Commvault Cloud solving and how is that benefiting you?**

Metallic help me to backup and restore all emails in a proper way .

  ### 45. Misrepresentation

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about Commvault Cloud?**

It does work for backing up, but restoring is bad. option for the restore was changed without notification during an update.

**What do you dislike about Commvault Cloud?**

THey said it would allow for hourly backup for M365 and it doesn't. they removed a key restore feature without notifying us. we can only restore over existing items and not restoring in a separate location.

**What problems is Commvault Cloud solving and how is that benefiting you?**

It is keeping a copy of data. We just can't restore files to where we want to restore.

**Official Response from Beth Corbett:**

> Dear Valued Customer,

Thank you for your review. Our apologies for the miscommunication and inconvenience. We have taken your feedback and made improvements to our console so customers can access this customized feature upon request. Sincere thanks for being a loyal Metallic customer.


  ### 46. One of the best solutions to back up your data.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about Commvault Cloud?**

Easy to use and is very reliable. We were using rapid recovery before.

**What do you dislike about Commvault Cloud?**

Nothing I can think of that I do not like about CommVault.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Helping us backup our data securely. The alerting options are excellent and valuable.

  ### 47. Enterprise Backup & Recovery solution

**Rating:** 3.5/5.0 stars

**Reviewed by:** Fazal Ur Rehman S. | IT Project Manager/Senior IT Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about Commvault Cloud?**

Commvault Backup & Recovery is an enterprise-grade solution for backing up servers & applications. The console is web-based which enables it to be managed from anywhere and any device.  Its dashboard gives a one-stop overview of the entire backup infrastructure.

**What do you dislike about Commvault Cloud?**

It is not an easy solution to configure, and you need an expert to do it. Also, it works best with a domain-based environment. Some of the alerts are a nuisance like increase and decrease in backup size, etc.

**Recommendations to others considering Commvault Cloud:**

The software needs expert engineers to configure and setup.

**What problems is Commvault Cloud solving and how is that benefiting you?**

We were looking for a robust solution and could address our data growth quite comfortably. Managing the solution was another pain point for us. Commvault provided enough storage on the appliance and allowed us to central managed the backup and recovery of the entire infrastructure.

  ### 48. Commvault Rev

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dimitri N. | Snr Server Engineer, Health, Wellness and Fitness, Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2022

**What do you like best about Commvault Cloud?**

Commvault is pretty straightforward to use. User-friendly interface. Very easy to navigate the platform to get jobs and reports. integrates well with VMware and other software.

**What do you dislike about Commvault Cloud?**

Not much. Platform do what its suppose to do.

**Recommendations to others considering Commvault Cloud:**

Do a POC...if you like it you will buy it.

**What problems is Commvault Cloud solving and how is that benefiting you?**

We are using it for Vm backups and that help a lot.

  ### 49. Solid product to do an important job

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about Commvault Cloud?**

Simple to set up and use. Customer support is helpful when needed

**What do you dislike about Commvault Cloud?**

Some functions are a little sluggish but not too bad.

**What problems is Commvault Cloud solving and how is that benefiting you?**

O365 is not backed up as standard so this is absolutely necessary for disaster recovery and business continuity.

  ### 50. Excellent backup tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** ALPER S. | System Infrastructure and Automation Expert, Enterprise (> 1000 emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Commvault Cloud?**

We are really satisfied with the product. We do the product management as a team. comprehensive and use the same as other backup products.  It is a very systematic and application with all advanced features about backup.You can back up any data you think is important on your system. works with all computing and storage tools. With commvault, you can simplify data management in large environments such as data copying, storage, client configurations, and big data on your system. An effective and solution-oriented tool that offers advanced features.

**What do you dislike about Commvault Cloud?**

backing up virtual machines is a bit tricky. Commvault is pretty versatile, but you need to know how to use it before installing it. Logically, you can manage in the same logic as any other backup tool. However the interface could be better.

**Recommendations to others considering Commvault Cloud:**

I recommend the product. An application that you will be pleased with for all your operations on backup.

**What problems is Commvault Cloud solving and how is that benefiting you?**

We are backing up the big data in our entire infrastructure of the bank. and  We manage the transactions on a weekly basis.


## Commvault Cloud Discussions
  - [What is commvault backup?](https://www.g2.com/discussions/what-is-commvault-backup) - 1 comment

- [View Commvault Cloud pricing details and edition comparison](https://www.g2.com/products/commvault-cloud/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-12+09%3A41%3A51+-0500&secure%5Bsession_id%5D=4fa5912d-16a4-4780-a80f-6d72f1feb86d&secure%5Btoken%5D=f2d787d3472281b7065080475fdcdfc0cae7d7bb29a167811c3af632e61ba85e&format=llm_user)

## Commvault Cloud Features
**Compatibility **
- File Server Backup
- Database Server Backup
- Virtual Machines
- Repository Models

**Functionality**
- Real-time Sync
- Storage Capacity
- Remote Backup
- Versioning

**Compatibility **
- File Formats
- Partitions

**Functionality**
- Data Backup
- Backup Automation
- Integration
- Diverse Database Handling

**Management**
- Disaster Recovery
- Remote Backup
- Storage Formats
- Scheduled Backups
- On-Demand Restoration

**Management**
- Continuous Backup
- Disaster Recovery
- Storage Capacity
- Remote Backup
- Activity Monitoring

**Compatibility **
- Endpoint Variety
- SaaS Application Variety
- Storage Formats

**Management**
- Backup
- Storage
- File Scan

**Admin**
- Backup Management

**Reporting**
- Activity Monitoring
- Documentation
- Alerts/Notifications

**Compliance**
- Security Standards
- Cloud Data Protection
- Data Deduplication

**Management**
- File Sharing
- Security Standards
- Encrypted Storage

**Security **
- Encryption
- Data Protection
- File Deletion

**Agentic AI - Database Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Security**
- Data Encryption
- Security and Compliance
- Deduplication 

**Agentic AI - SaaS Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - File Recovery**
- Autonomous Task Execution
- Cross-system Integration

**Agentic AI - Server Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Commvault Cloud Alternatives
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