--- title: Commvault Cloud Reviews meta_title: 'Commvault Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 216 reviews by the users' company size, role or industry to find out how Commvault Cloud works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 216 scale: '5' date_modified: '2026-11-05' parent_category: name: Backup url: https://www.g2.com/categories/backup ---

Commvault Cloud Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Commvault Cloud Reviews (216)

Reviews

Commvault Cloud Reviews (216)

4.4
216 reviews

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Pros & Cons

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ST
Shubham T.
Mid-Market (51-1000 emp.)
"Powerful Enterprise Backup, but Setup and Reliability Need Work"
5/5
What do you like best about Commvault Cloud?

I like Commvault Cloud’s centralized backup management, automated backup scheduling, and reliable data recovery. It provides a comprehensive platform for managing backups across physical servers, VMs, and applications. Its Hyperscale infrastructure and Azure cloud integration support our growing data protection requirements. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

I face MediaAgent connectivity issues, backup job failures, and issues related to Hyperscale storage. The initial setup was complex, particularly with our enterprise IT infrastructure and three-node Hyperscale environment. I’d like automatic MediaAgent health recovery, improved error messages, and proactive monitoring and alerts. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Originally submitted 1/11/2025
"Unification and Compatibility Overall Excellent, but Monitoring Can Improve"
4.5/5
What do you like best about Commvault Cloud?

I like the unification in Commvault Cloud, where everything is in a single tool: reports, configurations, backups, and restorations, in addition to the DR function. The compatibility of Commvault Cloud with market technologies is also something I appreciate. It integrates with different virtualization platforms like Nutanix, VMware, Hyper-V, Proxmox, and XenServer, which is a huge advantage for offering a level of protection in my environments. I also value the compatibility with various database technologies and operating systems. The initial setup was excellent, with the support of the Commvault technical team. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

Regarding Commvault Cloud, I think what can be improved is the monitoring of hyperscale through the Command Center. Many pieces of information are only accessible through commands on nodes like hsxcollect. It would be nice if we could see this through the Command Center dashboard. I also believe that the integration between CommCell and Command Center is not yet 100%, with some configurations being done only through CommCell and others only in the Command Center. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Easy, High-Performance Agent-Based Backups with Great Cloud storage Integration"
4.5/5
What do you like best about Commvault Cloud?

This has been my best experience with agent-based backups compared to other backup systems. It offers a lot of control while still being easy to use, for example when backing up databases such as SQL Server or PostgreSQL. I’ve also seen a very good deduplication ratio and high backup/copy performance. The integration with mixed and archive tiers of Cloud Storage (like OCI Archive Storage) is another plus. Support has been helpful as well. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

Expensive licensing, especially for workloads like M365. There are also some inconsistencies between the CommCell Console and Command Center. Command Center lacks some of the functionality that is available in the CommCell Console. Review collected by and hosted on G2.com.

MJ
Manoj J.
Customer Support Engineer
Mid-Market (51-1000 emp.)
"Centralized Hybrid & Multi-Cloud Backup Management That Just Works"
4.5/5
What do you like best about Commvault Cloud?

The best part about Commvault Cloud is the centralized management it offers across hybrid and multi-cloud environments. It streamlines backups for a range of workloads, including VMs and SaaS applications, so data stays consistently protected without having to rely on multiple separate tools. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

The initial setup and configuration can feel fairly complex compared to some competitors. There’s also a steep learning curve to fully understand the interface and make the most of all the available features, which may be overwhelming for teams looking for a more “plug-and-play” solution. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Easy-to-Use Cloud Platform With Minimal Admin Overhead"
5/5
What do you like best about Commvault Cloud?

I like the ease of using the cloud platform with minimal need to admin. Having an off prem service available to be used with out needing a bunch of additional hardware and local maintenance is great. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

With a SaaS product sometimes there are some things that change in the UX so if I am not in there enough, it can take a minute to find them if not using search. Review collected by and hosted on G2.com.

Pierluigi C.
PC
Pierluigi C.
Senior Associate
Enterprise (> 1000 emp.)
Originally submitted 8/9/2023
"Metallic Backup - all what you need ICE"
4.5/5
What do you like best about Commvault Cloud?

Metalli Backup will permit you recover all your data and track every amendment to your laptop. Tracking info like last location or recovery point. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

What about to improve user graphic interface reducing less important IT info?. Review collected by and hosted on G2.com.

SD
Seth D.
IT Director
Enterprise (> 1000 emp.)
"Most Secure SaaS Backup We’ve Used"
5/5
What do you like best about Commvault Cloud?

It is the most secure, commercially available, SaaS backup available. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

There are always features I could use that are not available yet. Review collected by and hosted on G2.com.

IZ
Ivan Z.
Systems Engineer
Mid-Market (51-1000 emp.)
"Centralized and secure management of all environments from a single panel"
4.5/5
What do you like best about Commvault Cloud?

Centralized management from a single panel for all environments (on-prem, cloud, and SaaS), with a clear focus on security and reliability. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

For customers who have never used Commvault, learning can be complex and it may be difficult to understand how Commvault works. Review collected by and hosted on G2.com.

Matteo M.
MM
Matteo M.
Senior System Engineer - Data Management Specialist
Mid-Market (51-1000 emp.)
"Great Integration and Performance with Flexible Attribute Settings"
4.5/5
What do you like best about Commvault Cloud?

Integration, performance and the possibility to setting all attribute Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

In some case the reply of the support that is not functionally. Review collected by and hosted on G2.com.

Tri T.
TT
Tri T.
Small-Business (50 or fewer emp.)
"Reliable, Centralized Backups—With Room for a Simpler UI"
4/5
What do you like best about Commvault Cloud?

I like Commvault Cloud’s centralized backup management. It simplifies backup management, provides reliable recovery, and protects critical data across multiple workloads, including VMs, databases, and Kubernetes, on one platform. Fast recovery helps minimize downtime and data loss. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

I find the interface could be more user-friendly, with a simpler dashboard and easier navigation. Review collected by and hosted on G2.com.

Questions about Commvault Cloud? Ask real users or explore answers from the community

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Jason O.
JO
Jason O'Leary
•
Last activity 9 days ago

How do you handle UX changes in Commvault Cloud when you are not in it daily?

GU
Guest User
•
Last activity over 4 years ago

What is commvault backup?

0 Upvotes
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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

Average Discount

14%

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