--- title: CloudTalk Reviews meta_title: 'CloudTalk Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1962 reviews by the users' company size, role or industry to find out how CloudTalk works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 1962 scale: '5' date_modified: '2026-11-13' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center ---

CloudTalk Reviews & Product Details

Pricing

Pricing provided by CloudTalk.

Lite

$19.00
Per User Per Month

CloudTalk Reviews (1,962)

View 1 Video Reviews
Reviews

CloudTalk Reviews (1,962)

View 1 Video Reviews
4.4
1,962 reviews

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Pros & Cons

Generated from real user reviews
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Vipul Nivrutti J.
VJ
Vipul Nivrutti J.
Manager
Mid-Market (51-1000 emp.)
Originally submitted 10/22/2026
"User-Friendly UI/UX with Great Call Quality and Flexible Dialing Options"
5/5
What do you like best about CloudTalk?

User friendly UIUX, multiple campaign dialing features, great call quality, multiple dialer option Review collected by and hosted on G2.com.

What do you dislike about CloudTalk?

Not rectified so far, currently it's been one of the best Review collected by and hosted on G2.com.

Nicholas Carl L.
NL
Nicholas Carl L.
Talent Solutions Specialist
Small-Business (50 or fewer emp.)
"Parallel Dialling and Seamless Pipedrive Sync Make Calling Easy"
4.5/5
What do you like best about CloudTalk?

The ability to parallel dial and having our call data sync directly into Pipedrive is a big plus. Review collected by and hosted on G2.com.

What do you dislike about CloudTalk?

The delay in being able to talk to prospects when running a 3 line parallel dialler or more Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"CloudTalk Boosts Sales Productivity with Reliable CRM Integration and Call Quality"
5/5
What do you like best about CloudTalk?

What I like most about CloudTalk is the combination of usability and productivity.

The integration with CRM systems like Pipedrive works very well and helps keep the sales workflow structured and efficient.

Additionally, features such as click-to-call, call recording, analytics and the overall intuitive interface make daily outbound work significantly easier and more scalable for sales teams. Review collected by and hosted on G2.com.

What do you dislike about CloudTalk?

What I also appreciate is the reliability and call quality during daily outbound operations.

Compared to many other VoIP solutions, CloudTalk feels stable and professional, especially when handling larger call volumes.

The possibility to manage international numbers, monitor team performance and keep communication centralized in one platform is a major advantage for modern B2B sales teams. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Cloud Talk’s Speed and Innovation Make Shift Coverage Effortless"
5/5
What do you like best about CloudTalk?

Cloud Talk is the next best thing. The innovation within the program has enabled me to be more interactive and proactive when reaching out to staff. Also, when we need coverage for open shifts, our efforts have reduced significantly thanks to Cloud Talk’s processing speed. I love it! Review collected by and hosted on G2.com.

What do you dislike about CloudTalk?

At this stage, I can’t seem to find any flaws with the program. However, I will definitely update this review if I encounter any issues. Review collected by and hosted on G2.com.

Heitor V.
HV
Heitor V.
Parceiro de desenvolvimento de negócios
Information Technology and Services
Small-Business (50 or fewer emp.)
"Simple, Functional, and Phone-Like UX"
4/5
What do you like best about CloudTalk?

It’s simple. It’s functional. The UX is friendly. I like it because it’s very similar to a common telephone. Review collected by and hosted on G2.com.

What do you dislike about CloudTalk?

The cost of the Starter plan is my main concern right now. I don’t have much experience with it yet, but I believe that with more use I’ll see more benefits and that a better-priced plan would make it more worthwhile. Review collected by and hosted on G2.com.

Govinda S.
GS
Govinda S.
Operations Lead
Enterprise (> 1000 emp.)
"Seamless Hubspot Integration and Excellent Voice Quality"
4.5/5
What do you like best about CloudTalk?

Integration with Hubspot and voice quality. Review collected by and hosted on G2.com.

What do you dislike about CloudTalk?

None so far it's a good experience. Good Performance Review collected by and hosted on G2.com.

MR
Maria Nathalia R.
Customer Service Representative
Small-Business (50 or fewer emp.)
"User-Friendly Interface, Reliable Call Quality, and Helpful Analytics"
4.5/5
What do you like best about CloudTalk?

What I like most about CloudTalk is its user-friendly interface and reliable call quality. It’s easy to navigate, even for new team members, and the analytics features are very helpful for tracking performance and monitoring productivity. I also appreciate how smoothly it integrates with other tools we use, which makes our daily workflow more efficient and organized. Review collected by and hosted on G2.com.

What do you dislike about CloudTalk?

There are times when communication with customer support can be a bit challenging, especially when addressing more specific or technical concerns. Occasionally, there can also be minor delays or system lags during peak hours. However, the support team is generally patient and approachable, and they do their best to assist. Review collected by and hosted on G2.com.

Jonathan J.
JJ
Jonathan J.
Social Care Navigator
Small-Business (50 or fewer emp.)
Originally submitted 9/18/2026
"Easy to Download and Use Right Away"
4.5/5
What do you like best about CloudTalk?

It's very easy to download and use right away. Review collected by and hosted on G2.com.

What do you dislike about CloudTalk?

I believe being able to find past calls should be easier and have more options. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Saved calls and integration with HubSpot for better tracking"
4.5/5
What do you like best about CloudTalk?

What helps the most is that it saves the calls and connects with HubSpot, so I have the feeling of my clients and all the tracking of my saved calls Review collected by and hosted on G2.com.

What do you dislike about CloudTalk?

It's confusing that there are things that act differently on the phone than on the computer. If I click a phone number in the history on the computer, it opens the call info, but on the phone, it directly returns the call Review collected by and hosted on G2.com.

Ntuthuko M.
NM
Ntuthuko M.
Sales Development Representative
Small-Business (50 or fewer emp.)
"Easy Setup, Intuitive Interface, and Powerful CRM Integrations"
5/5
What do you like best about CloudTalk?

What I like most about CloudTalk is how easy it is to get up and running while still having all the features you actually need. The setup was quick, the interface feels intuitive, and the integrations with our CRM make it simple to keep everything in one place. I’ve also found the call routing and automation really helpful for handling volume without adding extra admin work, and the analytics give clear insights into performance. Overall, it feels like a reliable, well-designed platform that just makes day-to-day calling smoother and more efficient. Review collected by and hosted on G2.com.

What do you dislike about CloudTalk?

To be honest, I can’t complain—my experience with Cloudtalk has been great. Review collected by and hosted on G2.com.

Questions about CloudTalk? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity 7 months ago

What is CloudTalk used for?

Vighnesh K.
VK
Vighnesh Kumar
•
Last activity 9 days ago

How has CloudTalk helped your team manage calls and track conversations day to day?

Pricing Options

Pricing provided by CloudTalk.

Lite

$19.00
Per User Per Month

Essential

$29.00
Per User Per Month

Expert

$49.00
Per User Per Month
CloudTalk Comparisons
CloudTalk Features
Voice
Mobile SMS
Call Routing
Session Queuing
Concurrent Calling
Session Summary Notes
Administrator Access
Reporting & Dashboards