# Cliengo vs Manychat Comparison | | Cliengo | Manychat | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | | **Total Reviews** | 12 | 165 | | **Largest Market Segment** | Small-Business (50.0% of reviews) | Small-Business (88.4% of reviews) | | **Entry Level Price** | No pricing available | Free Trial Per Month | --- ## Top Pros & Cons ### Cliengo **Not enough data** ### Manychat Pros: - Ease of Use (14 reviews) - Automation (11 reviews) Cons: - Limited Features (8 reviews) - Expensive (7 reviews) --- ## Ratings Comparison | Rating | Cliengo | Manychat | |---|---|---| | **Meets Requirements** | 9.2 (12 reviews) | 8.9 (114 reviews) | | **Ease of Use** | 9.6 (12 reviews) | 8.7 (118 reviews) | | **Ease of Setup** | 9.8 (8 reviews) | 8.8 (80 reviews) | | **Ease of Admin** | 9.4 (8 reviews) | 9.1 (64 reviews) | | **Quality of Support** | 8.3 (12 reviews) | 8.1 (105 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (8 reviews) | 8.9 (62 reviews) | | **Product Direction (% positive)** | 9.0 (12 reviews) | 9.0 (106 reviews) | --- ## Pricing ### Cliengo #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Manychat #### Entry-Level Pricing Plan: Free Price: Free Trial Per Month Description: Our free plan includes: Key Features: - Unlimited custom flows - Up to 1,000 contacts - 10 customer Tags [Browse all 2 editions](https://www.g2.com/products/manychat/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Marketing Automation | Product | Score | Reviews | |---|---|---| | **Cliengo** | N/A | N/A | | **Manychat** | 8.8/10 | 71 | #### Email Marketing | Feature | Cliengo | Manychat | |---|---|---| | **Building and Personalizing Emails** | Not enough data | 8.5 (33 reviews) ✓ Verified | | **Sending Outbound Emails** | Not enough data | 8.8 (32 reviews) ✓ Verified | | **Manage Email Deliverability** | Not enough data | 8.9 (14 reviews) | | **Automated Email Responses** | Not enough data | 8.8 (30 reviews) ✓ Verified | #### Online Marketing | Feature | Cliengo | Manychat | |---|---|---| | **Landing Pages and Forms** | Not enough data | 8.0 (36 reviews) ✓ Verified | | **Dynamic Content** | Not enough data | 8.6 (38 reviews) ✓ Verified | | **A/B Testing** | Not enough data | 8.3 (28 reviews) ✓ Verified | | **Mobile Optimized** | Not enough data | 9.1 (41 reviews) ✓ Verified | | **Search Tracking and Optimization** | Not enough data | 8.7 (15 reviews) | | **Conversion Rate Optimization** | Not enough data | Not enough data | | **Multivariate Testing** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | #### Lead Management | Feature | Cliengo | Manychat | |---|---|---| | **Marketing Lead Database** | Not enough data | 9.1 (41 reviews) ✓ Verified | | **Data Quality Management** | Not enough data | 8.6 (16 reviews) | | **Segmentation** | Not enough data | 9.1 (37 reviews) ✓ Verified | | **Lead Scoring and Grading** | Not enough data | 8.8 (33 reviews) ✓ Verified | | **Lead Nurturing** | Not enough data | 9.2 (36 reviews) ✓ Verified | | **Email Tracking** | Not enough data | 8.6 (33 reviews) ✓ Verified | | **Automated Alerts and Tasks** | Not enough data | 9.1 (36 reviews) ✓ Verified | | **CRM Lead Integration** | Not enough data | 8.7 (34 reviews) ✓ Verified | | **Third-Party Integrations** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Social Marketing** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Multi-Channel Marketing** | Not enough data | Not enough data | | **Conversion Tracking** | Not enough data | Not enough data | | **ROI Tracking** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Campaign Segmentation** | Not enough data | Not enough data | | **Search Marketing** | Not enough data | Not enough data | | **SMS Marketing** | Not enough data | Not enough data | | **Website Visitor Tracking** | Not enough data | Not enough data | #### Campaign Management | Feature | Cliengo | Manychat | |---|---|---| | **Program Management** | Not enough data | 8.4 (15 reviews) | | **Event / Webinar Marketing** | Not enough data | 8.9 (34 reviews) ✓ Verified | | **Calendaring** | Not enough data | 8.8 (31 reviews) ✓ Verified | | **Budgeting** | Not enough data | 8.1 (13 reviews) | | **Campaign Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | #### Social | Feature | Cliengo | Manychat | |---|---|---| | **Social Listening** | Not enough data | 8.7 (14 reviews) | | **Social Sharing** | Not enough data | 9.0 (14 reviews) | | **Social Campaigns** | Not enough data | 9.3 (14 reviews) | | **Social Media Engagement** | Not enough data | 9.3 (42 reviews) ✓ Verified | | **Social Media Advertising** | Not enough data | 9.5 (38 reviews) ✓ Verified | | **Drip Campaigns** | Not enough data | Not enough data | | **Multi-Campaign** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Cliengo | Manychat | |---|---|---| | **Basic Reporting** | Not enough data | 8.7 (39 reviews) ✓ Verified | | **Web Analytics** | Not enough data | 8.0 (16 reviews) | | **ROI Analytics** | Not enough data | 8.3 (34 reviews) ✓ Verified | | **Revenue Analytics** | Not enough data | 8.3 (32 reviews) ✓ Verified | | **SEO / Keyword Analytics** | Not enough data | 8.8 (12 reviews) | | **Behavior Analytics** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Campaign Analytics** | Not enough data | Not enough data | | **Website Analytics** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Sales Analytics** | Not enough data | Not enough data | #### Platform | Feature | Cliengo | Manychat | |---|---|---| | **Customization ** | Not enough data | 9.2 (10 reviews) | | **Workflow Capability** | Not enough data | 9.0 (14 reviews) | | **User, Role, and Access Management** | Not enough data | 8.8 (34 reviews) ✓ Verified | | **Internationalization** | Not enough data | 8.9 (11 reviews) | | **Sandbox / Test Environments** | Not enough data | 8.5 (24 reviews) ✓ Verified | | **Performance and Reliability** | Not enough data | 9.1 (31 reviews) ✓ Verified | | **Output Document Generation** | Not enough data | 9.1 (27 reviews) ✓ Verified | | **Lead Generation** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **List Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | #### Agentic AI - Marketing Automation | Feature | Cliengo | Manychat | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **Campaign Planning** | Not enough data | Not enough data | #### Integration | Feature | Cliengo | Manychat | |---|---|---| | **Data Import & Export Tools** | Not enough data | 9.0 (32 reviews) ✓ Verified | | **Integration APIs** | Not enough data | 8.9 (30 reviews) ✓ Verified | | **Breadth of Partner Applications** | Not enough data | 8.9 (27 reviews) ✓ Verified | | **Social Media Integration** | Not enough data | Not enough data | #### Additional Functionality | Feature | Cliengo | Manychat | |---|---|---| | **Social Promotion** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Customer Journey Mapping** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Mass Texting** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Campaign Scheduling** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Social Media Monitoring** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Marketing Calendar** | Not enough data | Not enough data | | **Customizable CTAs** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | ### User Provisioning and Governance Tools | Product | Score | Reviews | |---|---|---| | **Cliengo** | N/A | N/A | | **Manychat** | N/A | N/A | #### Additional Functionality | Feature | Cliengo | Manychat | |---|---|---| | **Secure Data Storage** | Not enough data | Not enough data | | **User Defined Attributes** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Active Directory Integration** | Not enough data | Not enough data | | **Secure Login** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Risk Assessment** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Data Verification** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Biometrics** | Not enough data | Not enough data | | **Security Auditing** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **HIPAA Compliant** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Risk Analysis** | Not enough data | Not enough data | #### User on/off Boarding | Feature | Cliengo | Manychat | |---|---|---| | **Self Service Access requests** | Not enough data | Not enough data | | **Smart/Automated Provisioning** | Not enough data | Not enough data | | **Role Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Access Termination** | Not enough data | Not enough data | | **Approval Workflows** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **Password Management** | Not enough data | Not enough data | | **Access Management** | Not enough data | Not enough data | #### User Maintenance | Feature | Cliengo | Manychat | |---|---|---| | **Self Service Password Reset** | Not enough data | Not enough data | | **Bulk Changes** | Not enough data | Not enough data | | **Bi-directional Identity Synchronization** | Not enough data | Not enough data | #### Governance | Feature | Cliengo | Manychat | |---|---|---| | **Identifies and Alerts for Threats** | Not enough data | Not enough data | | **Compliance Audits** | Not enough data | Not enough data | #### Administration | Feature | Cliengo | Manychat | |---|---|---| | **Reporting** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Ease of set up for target systems** | Not enough data | Not enough data | | **APIs** | Not enough data | Not enough data | ### Artificial Intelligence | Product | Score | Reviews | |---|---|---| | **Cliengo** | N/A | N/A | | **Manychat** | N/A | N/A | #### Additional Functionality | Feature | Cliengo | Manychat | |---|---|---| | **Tagging** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Speech Recognition** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **For eCommerce** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Machine Learning** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Multiple Data Sources** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Identity Management | Product | Score | Reviews | |---|---|---| | **Cliengo** | N/A | N/A | | **Manychat** | N/A | N/A | #### Additional Functionality | Feature | Cliengo | Manychat | |---|---|---| | **Fraud Detection** | Not enough data | Not enough data | | **PCI Compliance** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Privileged Account Management** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Two-Factor Authentication** | Not enough data | Not enough data | | **Member Accounts** | Not enough data | Not enough data | | **HIPAA Compliant** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Self-Service Access Request** | Not enough data | Not enough data | | **User Provisioning** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Active Directory Integration** | Not enough data | Not enough data | | **Authentication** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Access Management** | Not enough data | Not enough data | | **Secure Login** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Security Auditing** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Unified Directory** | Not enough data | Not enough data | | **Multi-Factor Authentication** | Not enough data | Not enough data | | **Biometrics** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Credential Management** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Password Management** | Not enough data | Not enough data | | **Access Certification** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | ### Conversational Marketing | Product | Score | Reviews | |---|---|---| | **Cliengo** | N/A | N/A | | **Manychat** | 8.4/10 | 76 | #### Messenger | Feature | Cliengo | Manychat | |---|---|---| | **Sequencing** | Not enough data | 9.0 (57 reviews) ✓ Verified | | **AI** | Not enough data | 7.8 (56 reviews) ✓ Verified | | **Video Chat** | Not enough data | 8.7 (64 reviews) ✓ Verified | | **Customization Interface** | Not enough data | 8.9 (55 reviews) ✓ Verified | | **Generative AI** | Not enough data | Not enough data | #### Channels | Feature | Cliengo | Manychat | |---|---|---| | **Social Media Integration** | Not enough data | 9.2 (63 reviews) ✓ Verified | | **Website** | Not enough data | 8.8 (52 reviews) ✓ Verified | | **Text Message (SMS)** | Not enough data | 7.3 (35 reviews) ✓ Verified | | **Voice Assistants** | Not enough data | 7.1 (14 reviews) | | **Other** | Not enough data | 7.4 (28 reviews) ✓ Verified | | **Multi-Channel Marketing** | Not enough data | Not enough data | #### Customers | Feature | Cliengo | Manychat | |---|---|---| | **Audience Targeting** | Not enough data | 8.6 (54 reviews) ✓ Verified | | **Profiles** | Not enough data | 8.5 (53 reviews) ✓ Verified | | **Analytics** | Not enough data | 7.9 (56 reviews) ✓ Verified | | **Lead Gathering** | Not enough data | 9.2 (55 reviews) ✓ Verified | | **Sales Conversion** | Not enough data | 8.7 (59 reviews) ✓ Verified | | **Customer Service Analytics** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | #### Agentic AI - Conversational Marketing | Feature | Cliengo | Manychat | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | #### Additional Functionality | Feature | Cliengo | Manychat | |---|---|---| | **Customizable Fields** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Lead Nurturing** | Not enough data | Not enough data | | **Human Handover** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Product Recommendations** | Not enough data | Not enough data | | **Customer Experience Management** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Appointment Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Lead Distribution** | Not enough data | Not enough data | | **Campaign Segmentation** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **A/B Testing** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Real-time Conversations** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Autoresponders** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **One-to-One Messaging** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Appointment Scheduling** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Group Messaging** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Email Automation** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | ### SMS Marketing | Product | Score | Reviews | |---|---|---| | **Cliengo** | N/A | N/A | | **Manychat** | 9.3/10 | 21 | #### Text Messaging | Feature | Cliengo | Manychat | |---|---|---| | **Bulk SMS** | Not enough data | 8.9 (12 reviews) ✓ Verified | | **Two-Way Text Messaging** | Not enough data | 9.1 (9 reviews) ✓ Verified | | **Text Scheduler** | Not enough data | 9.5 (11 reviews) ✓ Verified | | **Automatic Replies** | Not enough data | 10.0 (13 reviews) ✓ Verified | | **Automatic URL Shortening** | Not enough data | Not enough data | | **MMS Marketing** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Transactional SMS** | Not enough data | Feature Not Available | | **Link Shortening** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Scheduled Messaging** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **2-Way Messaging** | Not enough data | Not enough data | #### SMS Platform | Feature | Cliengo | Manychat | |---|---|---| | **Reporting** | Not enough data | 8.9 (11 reviews) ✓ Verified | | **Marketing Automation** | Not enough data | 9.9 (13 reviews) ✓ Verified | | **White Label** | Not enough data | Feature Not Available | | **Text-to-Landline** | Not enough data | Feature Not Available | | **Short Codes** | Not enough data | Feature Not Available | | **API Integration** | Not enough data | Not enough data | | **QR Codes** | Not enough data | Not enough data | #### Agentic AI - SMS Marketing | Feature | Cliengo | Manychat | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Campaign Planning** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | #### AI Automation - SMS Marketing | Feature | Cliengo | Manychat | |---|---|---| | **AI SMS** | Not enough data | Not enough data | #### AI Content Generation - SMS Marketing | Feature | Cliengo | Manychat | |---|---|---| | **AI SMS** | Not enough data | Not enough data | #### Additional Functionality | Feature | Cliengo | Manychat | |---|---|---| | **Campaign Scheduling** | Not enough data | Not enough data | | **Reputation Management** | Not enough data | Not enough data | | **Polls/Voting** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Landing Pages/Web Forms** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Text-to-Win** | Not enough data | Not enough data | | **Mobile Coupons** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Drip Campaigns** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Keyword Tracking** | Not enough data | Not enough data | | **Multi-Campaign** | Not enough data | Not enough data | | **Mass Texting** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Consent Management** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Open Rate Tracking** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Automated Responses** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | | **Survey Builder** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **MMS** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Mobile Keywords** | Not enough data | Not enough data | | **Audience Targeting** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Autoresponders** | Not enough data | Not enough data | | **Survey/Poll Management** | Not enough data | Not enough data | ### Chatbots | Product | Score | Reviews | |---|---|---| | **Cliengo** | N/A | N/A | | **Manychat** | N/A | N/A | #### Responses | Feature | Cliengo | Manychat | |---|---|---| | **Customization** | Not enough data | Not enough data | | **Control** | Not enough data | Not enough data | | **Route To Human** | Not enough data | Not enough data | | **Menu bars** | Not enough data | Not enough data | | **Drip sequences** | Not enough data | Not enough data | #### Platform | Feature | Cliengo | Manychat | |---|---|---| | **Live chat** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Branding** | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | | **A/B testing** | Feature Not Available | Not enough data | | **Role-based access** | Not enough data | Not enough data | | **Collection of information** | Not enough data | Not enough data | | **Augmented Analytics** | Not enough data | Not enough data | | **Proactive Chat** | Not enough data | Not enough data | #### Generative AI | Feature | Cliengo | Manychat | |---|---|---| | **AI Text Generation** | Feature Not Available | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | Cliengo | Manychat | |---|---|---| | **Customer Surveys** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Transcripts/Chat History** | Not enough data | Not enough data | | **Language Detection** | Not enough data | Not enough data | | **Pre-Configured Bot** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Code-free Development** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **For Sales/Marketing** | Not enough data | Not enough data | | **Contextual Guidance** | Not enough data | Not enough data | | **Automated Responses** | Not enough data | Not enough data | | **Customer Support** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Intent Recognition** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Customer Experience Management** | Not enough data | Not enough data | | **Query Suggestions** | Not enough data | Not enough data | | **Transfers/Routing** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Canned Responses** | Not enough data | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Automated Routing** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Social Commerce Platforms | Product | Score | Reviews | |---|---|---| | **Cliengo** | N/A | N/A | | **Manychat** | N/A | N/A | #### Content | Feature | Cliengo | Manychat | |---|---|---| | **Types** | Not enough data | Not enough data | | **Migration** | Not enough data | Not enough data | | **Publishing** | Not enough data | Not enough data | | **UGC** | Not enough data | Not enough data | #### Engagement | Feature | Cliengo | Manychat | |---|---|---| | **Live Streaming** | Not enough data | Not enough data | | **Omnichannel** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Conversational Commerce** | Not enough data | Not enough data | | **Moderation** | Not enough data | Not enough data | #### Social Shopping | Feature | Cliengo | Manychat | |---|---|---| | **Promotions** | Not enough data | Not enough data | | **Shoppable Media** | Not enough data | Not enough data | | **AR/VR** | Not enough data | Not enough data | | **Social Store** | Not enough data | Not enough data | #### Analytics | Feature | Cliengo | Manychat | |---|---|---| | **Product Insights** | Not enough data | Not enough data | | **Social Listening** | Not enough data | Not enough data | | **Campaigns** | Not enough data | Not enough data | ### Live Chat | Product | Score | Reviews | |---|---|---| | **Cliengo** | 8.5/10 | 11 | | **Manychat** | N/A | N/A | #### Generative AI | Feature | Cliengo | Manychat | |---|---|---| | **AI Text Generation** | Feature Not Available | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | | **AI Text-to-Speech** | Feature Not Available | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Communication | Feature | Cliengo | Manychat | |---|---|---| | **Pop-up Chat** | 9.2 (11 reviews) ✓ Verified | Not enough data | | **Notifications** | 8.6 (11 reviews) ✓ Verified | Not enough data | | **Targeted Emails** | 8.5 (10 reviews) | Not enough data | | **In-App Messaging** | 8.0 (9 reviews) | Not enough data | | **Co-Browsing** | Feature Not Available | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Real-time Consumer-facing Chat** | Not enough data | Not enough data | #### Internal Use | Feature | Cliengo | Manychat | |---|---|---| | **Customization ** | Feature Not Available | Not enough data | | **Conversation Archiving** | 8.7 (10 reviews) ✓ Verified | Not enough data | | **Lead Development** | 8.3 (11 reviews) ✓ Verified | Not enough data | | **Knowledge Base** | Feature Not Available | Not enough data | | **Team Inbox ** | 7.9 (11 reviews) ✓ Verified | Not enough data | | **Customer Profiles** | 8.5 (11 reviews) ✓ Verified | Not enough data | #### Additional Functionality | Feature | Cliengo | Manychat | |---|---|---| | **Real-Time Analytics** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Canned Responses** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Transfers/Routing** | Not enough data | Not enough data | | **Geotargeting** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Transcripts/Chat History** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Autoresponders** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Offline Form** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | --- ## Categories **Unique to Cliengo (2):** [Chatbots Software](https://www.g2.com/categories/chatbots), [Live Chat Software](https://www.g2.com/categories/live-chat) **Unique to Manychat (5):** [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms), [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools) --- ## Reviewer Demographics ### By Company Size | Segment | Cliengo | Manychat | |---|---|---| | **Small-Business** | 50.0% | 88.4% | | **Mid-Market** | 41.7% | 10.2% | | **Enterprise** | 8.3% | 1.4% | ### By Industry #### Cliengo - **Marketing and Advertising:** 16.7% - **Information Technology and Services:** 16.7% - **Consumer Electronics:** 16.7% - **Telecommunications:** 8.3% - **Sporting Goods:** 8.3% - **Financial Services:** 8.3% - **Consumer Goods:** 8.3% - **Computer Games:** 8.3% - **Architecture & Planning:** 8.3% #### Manychat - **Marketing and Advertising:** 35.4% - **Real Estate:** 5.4% - **Health, Wellness and Fitness:** 4.8% - **Education Management:** 3.4% - **Information Technology and Services:** 3.4% - **Computer Software:** 3.4% - **Retail:** 3.4% - **Hospital & Health Care:** 2.7% - **Professional Training & Coaching:** 2.7% - **Higher Education:** 2.0% - **Other:** 33.3% --- ## Alternatives ### Alternatives to Cliengo - [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1962 reviews) - [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3911 reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.5/5 stars (812 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (7067 reviews) - [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1255 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7368 reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3770 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1571 reviews) - [Freshchat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (501 reviews) ### Alternatives to Manychat - [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (651 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14979 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14793 reviews) - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5427 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1361 reviews) - [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3911 reviews) - [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1255 reviews) - [SendPulse](https://www.g2.com/products/sendpulse/reviews) — 4.6/5 stars (718 reviews) - [Customers.ai](https://www.g2.com/products/customers-ai/reviews) — 4.8/5 stars (429 reviews) - [Landbot](https://www.g2.com/products/landbot/reviews) — 4.7/5 stars (334 reviews) --- ## Top Discussions ### Cliengo - Title: [How can I integrate Cliengo with more software?](https://www.g2.com/discussions/11904-como-puedo-integrar-cliengo-con-mas-software) — 1 comment, 1 upvote > **Top comment:** "Hey Marina...great question! I'm a Market Research Analyst at G2 focusing on AI & Analytics. You can integrate Cliengo with Google Ads..." ### Manychat - Title: [What is ManyChat?](https://www.g2.com/discussions/what-is-manychat) — 1 comment, 1 upvote > **Top comment:** "It's a web based application used for creating chatbots for facebook, Instagram & whatsapp. It's a great tool to improve your online sales. I have been..." - Title: [What's your current struggle in using Many chat to grow an audience for your Business.](https://www.g2.com/discussions/31093-what-s-your-current-struggle-in-using-many-chat-to-grow-an-audience-for-your-business) — 1 comment, 1 upvote > **Top comment:** "it's my first time to use many chat bot" - Title: [Is it possible to send voice messages? Or is it even considerable from your side in the future?](https://www.g2.com/discussions/30996-is-it-possible-to-send-voice-messages-or-is-it-even-considerable-from-your-side-in-the-future) — 1 comment, 1 upvote > **Top comment:** "Yes I believe that would be another better idea..." - Title: [Chat blasts](https://www.g2.com/discussions/29781-chat-blasts) — 1 comment, 1 upvote > **Top comment:** "ManyChat is designed for Facebook Pages to send messages through Messenger and you must follow the 24 hr rule. For groups, you can create a page and a bot..." - Title: [My broadcast delivery percentage keeps getting low, how do I maintain it to be at 100%?](https://www.g2.com/discussions/27881-my-broadcast-delivery-percentage-keeps-getting-low-how-do-i-maintain-it-to-be-at-100) — 1 comment > **Top comment:** "Agree if I'm in already then I might see the the performance." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cliengo-vs-manychat)