--- title: Cliengo Reviews meta\_title: 'Cliengo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 12 reviews by the users' company size, role or industry to find out how Cliengo works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 12 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Cliengo Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Cliengo but has limited features. Are you part of the Cliengo team? [Upgrade your plan](https://my.g2.com/cliengo/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Cliengo is an omnichannel platform that automatically converts website visitors into leads, 24/7. Trusted by over 3,000 companies across industries like Healthcare, Education, Real Estate, and Tourism, Cliengo centralizes every customer touchpoint into a single, intelligent inbox. What does Cliengo do? Cliengo combines AI-powered chatbots, live chat, a built-in CRM, and a Copilot assistant so that sales teams can capture, qualify, and manage opportunities without manual effort. The platform learns from your FAQs and website content to deliver automatic, on-brand responses — no coding required. Supported Channels: - Website (chat widget) - WhatsApp - Vacebook Messenger - Instagram Key Features: - 24/7 AI Chatbot — Automatically responds, qualifies, and routes leads across all channels. - Unified Inbox — Centralizes all messages in one place; no more switching between tabs. - Built-in CRM — Manage contacts, track sales cycle stages, rate leads, and auto-assign them to agents. - Cliengo Copilot — Conversation summaries, objection detection, response time metrics, and business opportunity alerts. - Live Chat with smart handoff — Agents can jump into bot conversations in real time when they spot a sales opportunity. - 1,300+ Integrations — Connect via Webhook, API, and Zapier with tools like Salesforce, Google Ads, Mailchimp, and more. - Reports & Dashboards — Campaign metrics integrated with Google Ads, Analytics, and Data Studio. - Multi-language — Available in multiple languages to serve diverse markets. Who is Cliengo for? Best suited for mid-size to large companies handling high volumes of inquiries (1,000+ per month) that need efficient omnichannel support, full lead and campaign traceability, and a way to scale their commercial team's output without adding operational overhead. Awards & Recognition: - Great Place to Work® Argentina (2021, 2022, 2023) - Facebook for Startups: Commerce Program (2020) - Google for Startups LATAM (2020) - 6th Most Innovative Company in Argentina (2019) * * * Seller [Cliengo](https://www.g2.com/sellers/cliengo) Discussions [Cliengo Community](https://www.g2.com/products/cliengo/discuss) Languages Supported English, Portuguese, Spanish Overview by Martin Becerra Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/cliengo/pricing) ## Top-Rated Alternatives [ ![Tidio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tidio") Tidio 4.6/5(1,959) ](https://www.g2.com/products/tidio/reviews) [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![LiveChat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LiveChat") LiveChat 4.5/5(810) ](https://www.g2.com/products/livechat/reviews) [ View All Alternatives ](https://www.g2.com/products/cliengo/competitors/alternatives) ## User Insights Average based on 12 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) MD MP D. CEO Small-Business (50 or fewer emp.) 5/30/2023 "Customizable Chatbot Integration" 4.5/5 What do you like best about Cliengo? I like how Cliengo's ChatBot is adaptable to any organization and the plethora of customization options it has to offer. It is also straightforward and easy to use. Review collected by and hosted on G2.com. What do you dislike about Cliengo? The CRM might be too specific for some requirements and misses overall features. It's also very difficult to manage sales status and the filtered prospect list. Review collected by and hosted on G2.com. What problems is Cliengo solving and how is that benefiting you? It is highly beneficial to have a flexible and nice ChatBot. I can customize it to meet my business's needs. The CRM connectivity also makes the sales process simpler. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Joshua J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua J.") JJ Joshua J. Sales Manager Enterprise (\> 1000 emp.) 11/28/2019 "Automate all your procedures with Cliengo" 4.5/5 What do you like best about Cliengo? Feel super comfortable with the real functionality of ChatBot, very useful and easy to integrate in any type of web sites, without any problems of functioning. Review collected by and hosted on G2.com. What do you dislike about Cliengo? So far there is no feature that I really don`t like about Cliengo, excellent software!. Review collected by and hosted on G2.com. Recommendations to others considering Cliengo: The design of this platform inspires much tranquility and comfort, I feel that while I work on it, everything flows better. Review collected by and hosted on G2.com. What problems is Cliengo solving and how is that benefiting you? Solve many problems of communication and order in the sales transactions that i make, saving time is mainly what I get from Cliengo. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Paul H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul H.") PH Paul H. Consultant Mid-Market (51-1000 emp.) 6/29/2019 "An excellent chatbot, very functional" 4.5/5 What do you like best about Cliengo? What I like most about Cliengo are all the options that allow me to adapt the chat to my liking and according to the interests I have, I love that you have complete control of the chat and can automate the number of options you want to do the I work much easier in the future. Review collected by and hosted on G2.com. What do you dislike about Cliengo? Unquestionably Cliengo is one of the best ChatBot on the market, I have no unpleasant opinion about Cliengo. Review collected by and hosted on G2.com. Recommendations to others considering Cliengo: Customizing and adapting the chatbot of cliengo is very easy, since it has a very intuitive interface and that makes it very clear what are the steps to follow to have your chatbot working correctly. Review collected by and hosted on G2.com. What problems is Cliengo solving and how is that benefiting you? As for the CRM, I think it is one of the best investments we have made, because with the Cliengo chatbot we can have many important aspects under control and automated, which saves us time and money. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Robert P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert P.") RP Robert P. Project Manager (PM) Small-Business (50 or fewer emp.) 8/29/2018 "Best chatbot in the market" 5/5 What do you like best about Cliengo? I simply love the way Cliengo allows you to set up the chatbot for your website. It let´s you customize a lot of questions and answers, so the chatbot feels almost like a real person. Also, it is very easy to get all your leads with the CRM included in Cliengo, and also you can integrate Cliengo to your webforms with no hassle The CRM included in Cliengo is simply but very useful. It allows you to keep an order of the leads that need to be contacted, the ones that are currently in progress, those that resulted in a sale and the ones that could not tinish in a sale Review collected by and hosted on G2.com. What do you dislike about Cliengo? I believe that the CRM can be a little more complete, in such a way that it allows to personalize the sale status. In addition, it is difficult to return to the filtered prospect list once you are inside a lead Also, the CRM needs to have a better way to qualify your lead, so you can have a better way to understand the business when you download the report Review collected by and hosted on G2.com. Recommendations to others considering Cliengo: Cliengo is hands down the best chatbot for your business Review collected by and hosted on G2.com. What problems is Cliengo solving and how is that benefiting you? We couldn´t find an intuitive easy-to-configure chatbot until we found Cliengo. Now we have two of our websites and our Facebook Messenger connected to its chatbot and CRM, so everything is easier for us now. Also, it takes care of the forms in the webpage Review collected by and hosted on G2.com. Show More 3/24/2019 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mairina V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mairina V.") MV Mairina V. Gerente de Telecomunicaciones e Infraestructura Mid-Market (51-1000 emp.) 3/2/2019 " Integrate a chatbot to your website! Live chat for expedited attention of your prospects." 5/5 What do you like best about Cliengo? My experience with Cliengo began a little over 4 months ago, however it has given me something great as it is to convert the prospects that contact us through contacts in the chat, so that we can capture data from prospects that generally become customers. and therefore increase our sales quickly and easily! It is possible to enable it in a website as if it were just another plugin, and you only have to update the tabs or forms and configure which mail the conversations are redirected to later follow up and contact. Review collected by and hosted on G2.com. What do you dislike about Cliengo? The only thing that would change customer is how heavy it is, this is determined by auditing a website, you notice that it takes more milliseconds than any other plugin or integration in your website. For the rest, it's great! Review collected by and hosted on G2.com. Recommendations to others considering Cliengo: It is a very easy chat to customize and configure according to your business, it allows you to have it in different languages. I use it in Spanish and English. I think the most important thing is what we achieve when we integrate it into our website, we facilitate the work for our clients! Review collected by and hosted on G2.com. What problems is Cliengo solving and how is that benefiting you? If you ask me, I recommend to all companies that want to boost their sales by registering contacts immediately from their website, thus increasing the chances of materializing a sale of their products. Not only is the aspect of responding to your customers quickly, but it is very easy to configure and integrate your CRM, social networks and for the case of SEO with Google Ads. The truth, I recommend its use since it has given me innumerable advantages from the point of view of prospects that become contacts and later on clients that buy our products. Review collected by and hosted on G2.com. Show More 3/13/2019 Validated ReviewerSource: Seller invite JF john f. Managing Director Computer Games Mid-Market (51-1000 emp.) 2/25/2019 ""Superb item quality, we incredibly improve our transformations on account of Cliengo"" 5/5 What do you like best about Cliengo? I basically love the way Cliengo enables you to set up the chatbot for your site. It allows you redo a ton of inquiries and answers, so the chatbot feels practically like a genuine individual. Additionally, it is exceptionally simple to get every one of your leads with the CRM incorporated into Cliengo, and furthermore you can coordinate Cliengo to your webforms with no hassle.It is anything but difficult to oversee, it likewise enables you to interface the information and encourages you with the client administration Review collected by and hosted on G2.com. What do you dislike about Cliengo? The facebook adaptation isn't yet 100% cleaned, we create numerous contacts by that implies however some of the time the bot presents bugs that disappoint clients. Something to improve if or if. That is the reason my rating is 8 and not 10. Review collected by and hosted on G2.com. Recommendations to others considering Cliengo: Cliengo is a stunning apparatus for advertisers and some entrepreneurs. In the event that you need to catch leads and improve the client administration cliengo will be your group partner.Easy for little and medium organizations that as of recently are going to begin and for the enormous organizations they are encouraged correspondence with various sorts of manager. Review collected by and hosted on G2.com. What problems is Cliengo solving and how is that benefiting you? We couldn't locate an instinctive simple to-design chatbot until we discovered Cliengo. Presently we have two of our sites and our Facebook Messenger associated with its chatbot and CRM, so everything is less demanding for us now.Cliengo encourages my clients to anwser progressively a few inquiries of their gathering of people. Also, convert the guests in leads. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Antonio Leonardo L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antonio Leonardo L.") AL Antonio Leonardo L. Personal docente Mid-Market (51-1000 emp.) 3/18/2019 "A great service" 4.5/5 What do you like best about Cliengo? It's what it says, you came for an option to give your web's users a way to communicate with you, and this is what this tool does for you! Incredible and very easy to understand Review collected by and hosted on G2.com. What do you dislike about Cliengo? The only thing that I find very hard to take is that you don't have a live help center, so if you have an issue with the tool you wouldn't have a fast answer Review collected by and hosted on G2.com. What problems is Cliengo solving and how is that benefiting you? My client and I have the problem which you have a lot of potential clients but you actually have work for it. Like if you have someone on your website but you don't point a way to finish the communication they won't give it a try, so a Robot Chat is actually pretty helpful Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 10/31/2018 " Excellent business opportunity" 4.5/5 What do you like best about Cliengo? I like the automatic answers to communicate with clients and thus not lose contact information Review collected by and hosted on G2.com. What do you dislike about Cliengo? A bit of payment, but in reality it is a good service if more users are integrated Review collected by and hosted on G2.com. Recommendations to others considering Cliengo: Easy for small and medium companies that until now are going to start and for the big companies they are facilitated communication with different types of administrator Review collected by and hosted on G2.com. What problems is Cliengo solving and how is that benefiting you? Have more clients who are interested in the services offered and one of the benefits is having direct communication helping to position the website Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Luis M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luis M.") LM Luis M. Gerente Administrativo Small-Business (50 or fewer emp.) 12/11/2018 "GREAT APP" 5/5 What do you like best about Cliengo? EASY TO USE AND PROVIDES FAST RESULTS IN JUST SOME DAYS Review collected by and hosted on G2.com. What do you dislike about Cliengo? THE LIMITED ANSWERS TO SOME QUESTIONS DIFFERENT THAN THE BASIC ONES Review collected by and hosted on G2.com. Recommendations to others considering Cliengo: TRY IT Review collected by and hosted on G2.com. What problems is Cliengo solving and how is that benefiting you? CONTACT NEW CLIENTS Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![July F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "July F.") JF July F. Digital Consultant Marketing and Advertising Small-Business (50 or fewer emp.) 3/2/2018 "I have had an exellent experience with Cliengo" 4.5/5 What do you like best about Cliengo? It is easy to manage, it also allows you to connect the data and helps you with the customer service Review collected by and hosted on G2.com. What do you dislike about Cliengo? Once i was not able to dowload the leads, do that was not usefull Review collected by and hosted on G2.com. Recommendations to others considering Cliengo: Cliengo is an amazing tool for marketers and some business owners. If you want to capture leads and improve the customer service cliengo will be your team partner. Review collected by and hosted on G2.com. What problems is Cliengo solving and how is that benefiting you? Cliengo helps my customers to anwser in real time some questions of their audience. And convert the visitors in leads. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Cliengo? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Cliengo ](https://www.g2.com/products/cliengo/discussions/new) GU Guest User What is Cliengo used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-cliengo-used-for) MP Marina Prieto • Last activity over 6 years ago How can I integrate Cliengo with more software? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/11904-como-puedo-integrar-cliengo-con-mas-software) [ View all Discussions ](https://www.g2.com/products/cliengo/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/cliengo/pricing) Cliengo Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bfc6540ec12016f4e1bebfc7c9c1030e/tidio.png "Product Avatar Image") Tidio 4.6/5(1,959) [ Compare Now ](https://www.g2.com/compare/cliengo-vs-tidio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_025089c9e6db0fe48c2a822bbcd17709/manychat.png "Product Avatar Image") Manychat 4.5/5(165) [ Compare Now ](https://www.g2.com/compare/cliengo-vs-manychat) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin 4.5/5(3,901) [ Compare Now ](https://www.g2.com/compare/cliengo-vs-fin) ##### ##### Cliengo Features Communication Pop-up Chat Notifications Targeted Emails Internal Use Conversation Archiving Lead Development Team Inbox [ View More Features ](https://www.g2.com/products/cliengo/features) ##### Categories on G2 [Live Chat](https://www.g2.com/categories/live-chat)[Chatbots](https://www.g2.com/categories/chatbots) ##### Explore More [What are the best grant management tools for organizations seeking streamlined workflows and better operational insights?](https://www.g2.com/discussions/what-are-the-best-grant-management-tools-for-organizations-seeking-streamlined-workflows-and-better-operational-insights)[Best accounts payable platforms with real-time spend tracking](https://www.g2.com/discussions/what-are-the-best-accounts-payable-platforms-with-real-time-spend-tracking)[What's the best GDPR-compliant sales intelligence platform for teams prospecting into the EU without data privacy risks?](https://www.g2.com/discussions/what-s-the-best-gdpr-compliant-sales-intelligence-platform-for-teams-prospecting-into-the-eu-without-data-privacy-risks) [Best candidate relationship management software for agencies](https://www.g2.com/discussions/best-candidate-relationship-management-software-for-agencies)[What is the best MDM platform for enterprise data integration?](https://www.g2.com/discussions/what-is-the-best-mdm-platform-for-enterprise-data-integration)[What background check software works for a small HR team that only hires a few dozen people a year and does not want a high-volume enterprise subscription?](https://www.g2.com/discussions/what-background-check-software-works-for-a-small-hr-team-that-only-hires-a-few-dozen-people-a-year-and-does-not-want-a-high-volume-enterprise-subscription%20) [Show MoreShow Less](javascript:void(0);)